Matsue New Urban Hotel
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Summary of reviewsMatsue New Urban Hotel is highly praised for its exceptional location, featuring breathtaking views of Lake Shinji from both the rooms and the restaurant. Guests appreciate its proximity to popular attractions such as Matsue Castle, Matsue Shinji Lake Onsen Station and various sightseeing spots, making it convenient for exploring the area. The availability of public transportation and a nearby bus stop enhances its appeal, while a convenience store on the first floor adds to guest comfort and ease.
Breakfast at the hotel receives consistent commendation for its substantial, varied and delicious offerings, including local specialties like Izumo soba and grilled blackthroat seaperch. The breakfast venue's stunning view of Lake Shinji significantly enhances the experience, despite minor critiques about the breakfast area's cramped feel and high price.
The rooms, while clean, comfortable and aesthetically pleasing with some offering stunning views, vary in size. Some guests find the rooms spacious and equipped with modern amenities, but others note the compactness and occasional dated facilities. Regardless, the overall positive feedback on cleanliness and comfort stands out.
Cleanliness throughout the hotel is highly praised with guests frequently noting the impeccable condition of the rooms and the relaxing atmosphere of the large public bath and hot springs. While the exterior shows signs of age, the well-maintained interior compensates with a fresh and hygienic ambiance.
The staff at Matsue New Urban Hotel receive high marks for their attentiveness, kindness and courteous service, contributing to a hospitable environment. This positive staff interaction enhances the overall guest experience.
Parking services are generally appreciated with guests noting the polite and excellent service from parking staff. Although some find the parking lot far and occasionally inconvenient, the spaciousness and reasonable fees, along with clear instructions, mitigate these concerns.
For families, the hotel offers a comfortable environment with adequate room size for families of four, well-equipped amenities and convenient access to a first-floor convenience store. Although an isolated incident of noise was reported, the family-friendly nature and staff responsiveness contribute to a satisfying stay for families.
The beds are notably comfortable with many guests appreciating the spaciousness and use of traditional futons. Despite occasional remarks about cramped room spaces and hard pillows, the overall feedback on bedding arrangements is positive.
Finally, the Matsue New Urban Hotel offers a solid cost-performance ratio, balancing reasonable prices with clean, well-equipped amenities despite some dated facilities. This affordability, combined with its excellent location and overall positive guest experiences, makes it a notable choice for travelers.
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Breakfast at the hotel receives consistent commendation for its substantial, varied and delicious offerings, including local specialties like Izumo soba and grilled blackthroat seaperch. The breakfast venue's stunning view of Lake Shinji significantly enhances the experience, despite minor critiques about the breakfast area's cramped feel and high price.
The rooms, while clean, comfortable and aesthetically pleasing with some offering stunning views, vary in size. Some guests find the rooms spacious and equipped with modern amenities, but others note the compactness and occasional dated facilities. Regardless, the overall positive feedback on cleanliness and comfort stands out.
Cleanliness throughout the hotel is highly praised with guests frequently noting the impeccable condition of the rooms and the relaxing atmosphere of the large public bath and hot springs. While the exterior shows signs of age, the well-maintained interior compensates with a fresh and hygienic ambiance.
The staff at Matsue New Urban Hotel receive high marks for their attentiveness, kindness and courteous service, contributing to a hospitable environment. This positive staff interaction enhances the overall guest experience.
Parking services are generally appreciated with guests noting the polite and excellent service from parking staff. Although some find the parking lot far and occasionally inconvenient, the spaciousness and reasonable fees, along with clear instructions, mitigate these concerns.
For families, the hotel offers a comfortable environment with adequate room size for families of four, well-equipped amenities and convenient access to a first-floor convenience store. Although an isolated incident of noise was reported, the family-friendly nature and staff responsiveness contribute to a satisfying stay for families.
The beds are notably comfortable with many guests appreciating the spaciousness and use of traditional futons. Despite occasional remarks about cramped room spaces and hard pillows, the overall feedback on bedding arrangements is positive.
Finally, the Matsue New Urban Hotel offers a solid cost-performance ratio, balancing reasonable prices with clean, well-equipped amenities despite some dated facilities. This affordability, combined with its excellent location and overall positive guest experiences, makes it a notable choice for travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Matsue New Urban Hotel is highly praised for its exceptional location, making it a prime choice for those looking to explore Matsue. Many guests commend the hotel for its breathtaking views of Lake Shinji, which can be enjoyed from both the rooms and the restaurant. Its proximity to popular attractions such as Matsue Castle, Matsue Shinji Lake Onsen Station and various sightseeing spots enhance its appeal. Visitors find it convenient for visiting Izumo Taisha and other tourist spots while appreciating nearby dining options and shops.
While some note that the hotel is not near the city center and involves a bit of a walk from the main station, many feel that the serene lakeside setting more than compensates for this. The hotel's location is ideal for those looking to take leisurely walks around Lake Shinji and the access to public transportation and a nearby bus stop adds to its convenience. Furthermore, the presence of a convenience store on the first floor and clean facilities provide additional comfort and ease for guests.
Overall, the Matsue New Urban Hotel is celebrated for its superb location and scenic views, which greatly contribute to a pleasant and memorable stay.
Breakfast at Matsue New Urban Hotel consistently receives high praise from guests. The breakfast offerings are described as substantial, varied and delicious. Guests enjoy a wide selection of local dishes, including regional specialties such as Izumo soba, grilled blackthroat seaperch and clam soup. The extensive buffet features an abundance of items, delighting many with its rich variety and volume, although some note it can be a bit overwhelming.
The breakfast venue with its stunning view of Lake Shinji, adds a significant appeal. Many guests highlight enjoying their morning meal while gazing at the serene lake, making the experience truly memorable. The heartfelt preparation of local specialties resonates well with visitors, who appreciate the unique flavors that can't be found elsewhere.
A minor critique is that the breakfast area can feel cramped and some guests found the price a bit high. However, the overall sentiment remains positive with most guests feeling the quality and variety of the breakfast exceeded their expectations. Despite minor inconveniences, the combination of delectable offerings and picturesque views makes the morning meal at Matsue New Urban Hotel a standout feature.
Matsue New Urban Hotel offers a varied room experience, featuring both commendable and less favorable aspects as highlighted by guest reviews. Cleanliness stands out as a consistent positive with many guests noting that the rooms are clean, well-organized and aesthetically pleasing. Several reviews mention the rooms being spacious, comfortable and equipped with modern amenities with some guests enjoying panoramic views and scenic lake-facing rooms. The combination of Japanese-style room elements with Western beds has also been well-received, adding to the comfort.
Despite the overall positive remarks, there are several recurring complaints about room size. Many guests found the rooms, especially the twin rooms, to be cramped and difficult to move around in, particularly when accommodating more than one person or when luggage is involved. The compact nature of rooms was frequently highlighted with descriptions of the space being full with beds, lacking storage and having minimal walking area. Issues like stale cigarette smells, musty shower curtains and small, outdated bathrooms were also noted by some, along with concerns about old facilities and inadequate sound insulation.
In summary, while Matsue New Urban Hotel offers clean, comfortable and well-appointed rooms with some stunning views, potential guests should be mindful of varying room sizes and the occasional dated facility.
Matsue New Urban Hotel offers a generally positive experience when it comes to its bed arrangements with guests frequently noting the comfort and spaciousness of the beds. Many have remarked on the comfort and pleasantness of the bedding with some appreciating the use of futons for a more traditional feel. The beds are described as large and cozy, contributing to very good sleep quality.
Guests have also praised the cleanliness of the rooms, along with the hotel's great location and responsive service. Views of Lake Shinji from the rooms have added extra satisfaction for some visitors. Additionally, having convenient amenities such as an on-site laundry facility is an added bonus.
However, there are a few less favorable observations. Some rooms are described as cramped with the bed taking up most of the space, leaving little room for luggage. While many found the mattress and pillows comfortable, others felt the pillows were too hard or likened them to sacks of rice. There were also occasional comments about bed creaking or narrow spaces between furniture.
Overall, Matsue New Urban Hotel provides a comfortable and satisfactory stay with mostly positive feedback on its bedding arrangements.
Matsue New Urban Hotel has garnered overall positive impressions regarding its cleanliness and comfort. Guests consistently highlight the spotless condition of the rooms, which are described as clean, comfortable and even impeccable. The cleanliness of the bathrooms and amenities frequently receives praise, contributing to a sense of freshness. The establishment's interior is appreciated for being newly renovated, beautifully maintained and visibly clean.
The hotel offers a variety of comfortable features, including a large public bath and hot springs, both receiving high commendations for their cleanliness and relaxing atmosphere. Though there are mentions of the hotel’s exterior showing signs of age, the interior compensates with a high standard of upkeep. The building and room facilities retain a clean and tidy atmosphere, though some shared areas could benefit from improved maintenance.
Amenities are ample and well-equipped, enhancing the overall stay experience. Guests appreciate the spacious, comfortable beds and attentiveness of the hotel staff. Despite a few remarks about a bad odor from the room mats and an entrance that might be too small, the general sentiment remains favorable due to the thorough cleaning and attentiveness to detail.
The views, especially of Lake Shinji, add to the charm, making Matsue New Urban Hotel a pleasant and hygienic choice for travelers.
Guests at Matsue New Urban Hotel have consistently praised the staff for their attentiveness and kindness. The staff's responses were frequently described as good with special mentions of their friendliness and quick, courteous service. Guests found the team to be very kind, helpful and accommodating with some highlighting the staff's exceptional service during meal times and at the breakfast buffet. The front desk staff and receptionists received commendations for their attentiveness and pleasant demeanor, even though a few reviews noted isolated instances of staff being busy or curt. Overall, the hotel staff has been appreciated for creating a hospitable environment, ensuring guests feel well-cared for throughout their stay.
The Matsue New Urban Hotel offers generally positive experiences when it comes to parking, marked by polite and excellent service from the parking staff. Visitors often noted the thoughtful attention given to parking logistics and appreciated the smooth directions when they arrived, even mentioning ease with bike parking. Despite some guests finding the parking lot far and sometimes inconvenient, the spaciousness of the lot mitigated this concern for many. Additionally, there were clear instructions provided when the primary parking area was full, ensuring minimal hassle. The parking fees varied with some guests remarking them to be reasonably affordable, ranging from 500 to 800 yen per night. Moreover, the presence of a nearby park or city hall offering 24-hour free parking provided a convenient alternative.
The Matsue New Urban Hotel offers a family-friendly environment with ample room size accommodating families of four comfortably. The presence of a convenience store on the first floor is a significant advantage, eliminating the need for frequent outings. The amenities are well-equipped, creating a seamless and convenient stay for guests. Although adult towels and toothbrushes are provided, the kids particularly enjoyed the novelty of having just a shower. The staff's wonderful response contributed to a comfortable and satisfying experience. While a complaint was received regarding noisy children, this seemed to be an isolated incident. The family-oriented nature of the hotel, despite a lack of additional dining options in the immediate vicinity and some cramped twin rooms, makes it an excellent choice for a relaxing stay with children. Overall, it provides a positive setting conducive to family enjoyment and comfort.
The Matsue New Urban Hotel offers a solid cost-performance ratio with reasonable prices, making it a notable bargain. The hotel has a business-like feel and although the hallways appear dated, the rooms are clean, including the bath and toilet. Despite some reports of small room size and occasional maintenance issues such as dripping bathroom water and insufficient table space for computer use, the overall cleanliness and well-equipped amenities contribute positively to the guest experience. Although the hotel facilities are older, they remain clean, which aligns well with the affordable pricing.
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Location
While some note that the hotel is not near the city center and involves a bit of a walk from the main station, many feel that the serene lakeside setting more than compensates for this. The hotel's location is ideal for those looking to take leisurely walks around Lake Shinji and the access to public transportation and a nearby bus stop adds to its convenience. Furthermore, the presence of a convenience store on the first floor and clean facilities provide additional comfort and ease for guests.
Overall, the Matsue New Urban Hotel is celebrated for its superb location and scenic views, which greatly contribute to a pleasant and memorable stay.
Breakfast
The breakfast venue with its stunning view of Lake Shinji, adds a significant appeal. Many guests highlight enjoying their morning meal while gazing at the serene lake, making the experience truly memorable. The heartfelt preparation of local specialties resonates well with visitors, who appreciate the unique flavors that can't be found elsewhere.
A minor critique is that the breakfast area can feel cramped and some guests found the price a bit high. However, the overall sentiment remains positive with most guests feeling the quality and variety of the breakfast exceeded their expectations. Despite minor inconveniences, the combination of delectable offerings and picturesque views makes the morning meal at Matsue New Urban Hotel a standout feature.
Rooms
Despite the overall positive remarks, there are several recurring complaints about room size. Many guests found the rooms, especially the twin rooms, to be cramped and difficult to move around in, particularly when accommodating more than one person or when luggage is involved. The compact nature of rooms was frequently highlighted with descriptions of the space being full with beds, lacking storage and having minimal walking area. Issues like stale cigarette smells, musty shower curtains and small, outdated bathrooms were also noted by some, along with concerns about old facilities and inadequate sound insulation.
In summary, while Matsue New Urban Hotel offers clean, comfortable and well-appointed rooms with some stunning views, potential guests should be mindful of varying room sizes and the occasional dated facility.
Beds
Guests have also praised the cleanliness of the rooms, along with the hotel's great location and responsive service. Views of Lake Shinji from the rooms have added extra satisfaction for some visitors. Additionally, having convenient amenities such as an on-site laundry facility is an added bonus.
However, there are a few less favorable observations. Some rooms are described as cramped with the bed taking up most of the space, leaving little room for luggage. While many found the mattress and pillows comfortable, others felt the pillows were too hard or likened them to sacks of rice. There were also occasional comments about bed creaking or narrow spaces between furniture.
Overall, Matsue New Urban Hotel provides a comfortable and satisfactory stay with mostly positive feedback on its bedding arrangements.
Cleanliness
The hotel offers a variety of comfortable features, including a large public bath and hot springs, both receiving high commendations for their cleanliness and relaxing atmosphere. Though there are mentions of the hotel’s exterior showing signs of age, the interior compensates with a high standard of upkeep. The building and room facilities retain a clean and tidy atmosphere, though some shared areas could benefit from improved maintenance.
Amenities are ample and well-equipped, enhancing the overall stay experience. Guests appreciate the spacious, comfortable beds and attentiveness of the hotel staff. Despite a few remarks about a bad odor from the room mats and an entrance that might be too small, the general sentiment remains favorable due to the thorough cleaning and attentiveness to detail.
The views, especially of Lake Shinji, add to the charm, making Matsue New Urban Hotel a pleasant and hygienic choice for travelers.
Staff
Parking
Family
3 Star
No, Matsue New Urban Hotel doesn't have any pool.
No, a spa isn't available at Matsue New Urban Hotel.
No, Matsue New Urban Hotel doesn't allow dogs.
Yes, parking facilities are available at Matsue New Urban Hotel.
No, Matsue New Urban Hotel doesn't have a gym.
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