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Summary of reviewsMonteverde is highly regarded for its serene and lush forest location, which perfectly balances proximity to Mazamitla's village center with the tranquility of nature. Guests consistently praise the beautiful, quiet surroundings and the scenic splendor of the environment. Strategically placed cabins within the forest provide privacy, picturesque views and a cozy atmosphere while being just a short drive from essential amenities. The hotel's accessibility, including wheelchair-friendly features, further enhances the appeal of this enchanting setting.
The breakfast at Monteverde receives positive feedback for its delicious and warm food, which is reasonably priced. While the menu could benefit from more variety and healthier coffee options, the overall breakfast experience is favorable. Dinner offerings are delicious and reasonably priced, though some guests note that the variety could be improved, particularly in offering healthier coffee options. Despite some concerns about service quality and late restaurant opening times, many find Monteverde's dining experience satisfying.
Monteverde's cabins blend rustic charm with modern comfort, offering spacious, super clean and eco-friendly accommodations. Guests appreciate the excellent private views, fireplaces and kitchenettes. Though there are occasional issues such as regulating water temperature, blocked chimneys and musty smells, the overall comfort, cleanliness and natural beauty make the cabins a favorable choice for a serene retreat.
The hotel's exceptional cleanliness is frequently praised with well-maintained and immaculate facilities creating a pleasant and enjoyable atmosphere. Although there are occasional concerns about odors in bathrooms and the condition of certain showers, the general feedback suggests that cleanliness significantly contributes to a comfortable and relaxing stay.
Guests commend the friendly and helpful staff, noting their attentiveness and willingness to assist with needs and tourist information. While there are mixed reviews regarding reception staff, the overall quality of service from the team is a common highlight.
However, Monteverde's Wi-Fi connectivity is an area needing improvement with guests frequently mentioning unstable and weak signals. This can be a drawback for those needing a reliable internet connection, though the off-the-grid ambiance might appeal to those looking to unplug.
Monteverde is also an excellent destination for families, offering a safe environment for children to play and engaging activities like the extreme exatlon course. The serene setting and excellent accommodations make it a top choice for family-friendly vacations, providing memorable experiences in a striking natural environment.
While the beds receive mixed feedback with some guests finding them uncomfortable, the overall charm of the cabins, combined with the picturesque views and reliable Wi-Fi, creates a comfortable stay for many visitors. Show more
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Categories
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Room Types
Three-Bedroom BungalowThis bungalow features a fireplace. This spacious bungalow features 2 living rooms, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator and kitchenware in the kitchen. The bungalow also comes with a barbecue. Boasting a terrace, this bungalow also features a seating area, a dining area and a flat-screen TV with cable channels. The unit has 5 beds.
Two-Bedroom ChaletThis chalet features a fireplace. Boasting 2 bedrooms, this spacious chalet has 1 bathroom with a shower, a seating area and terrace where you can relax. The chalet's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The chalet features a dining area, a safe deposit box, a barbecue, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
One-Bedroom ChaletThis chalet features a fireplace. Boasting 1 bedroom, this spacious chalet has 1 bathroom with a shower, a seating area and terrace where you can relax. The chalet's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The chalet features a dining area, a safe deposit box, a barbecue, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.
Two-Bedroom BungalowThis bungalow's standout feature is the fireplace. This spacious bungalow is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a refrigerator and kitchenware in the kitchen. The bungalow also has a barbecue. This bungalow features a seating area, a dining area, a flat-screen TV with cable channels and a terrace. The unit offers 5 beds.
Guest Reviews
9.1
Excellent
Location
Tucked within the serene and lush forest, Monteverde hotel offers an ideal location that perfectly balances proximity to Mazamitla's village center and the tranquility of nature. The hotel is not only close to the town's vibrant zócalo but also provides an enchanting forest setting, making it a unique blend of accessibility and serene retreat. Guests consistently praise the beautiful and quiet surroundings, highlighting the marvelous views and the green, scenic splendor of the environment.
The cabins are strategically placed within the forest, providing a private and cozy atmosphere, complete with picturesque views right from your door. Despite feeling like a remote haven, the hotel is only about a 5-minute drive from the center, making it convenient for guests to explore the local area without sacrificing the peaceful forest ambiance.
Reviewers also commend the hotel's excellent location for its accessibility, including wheelchair-friendly features and proximity to essential amenities. The combination of forest and mountain scenery creates a truly beautiful and tranquil setting that is perfect for relaxation and rest. Whether it's the excellent service, the beautiful climate or the abundant vegetation, Monteverde hotel offers an incredible location that guests are eager to return to.
Breakfast
Visitors generally appreciate the breakfast options at Monteverde with many noting that the food is delicious and warm. The restaurant offers a reasonably priced menu that features tasty dishes. Guests highlight the affordability and good quality of the meals, describing the pricing as reasonable and the food as delicious. However, some travelers feel that the menu could benefit from more variety and healthier coffee options, as the product selection is currently limited. On a less positive note, there have been complaints about the staff's performance with some guests mentioning that the restaurant does not have trained personnel to provide timely service. Despite this, the overall impression of the breakfast experience at Monteverde is favorable.
Dinner
Monteverde's dining experience offers a mix of reactions from guests with many praising the taste and pricing of the food. Visitors have highlighted that meals are delicious and reasonably priced, which enhances the overall experience. However, some reviews suggest that the variety could be improved, particularly in offering healthier coffee options beyond instant. While the main restaurant delivers tasty dishes, there are concerns about the quality and service, hinting at the need for kitchen renewal and better service management. Guests should note that the restaurant's late opening times might not be convenient for everyone. Despite these issues, those who seek a straightforward meal or a special, flavorful dining experience often find Monteverde's offerings satisfying.
Rooms
Monteverde's cabins offer a charming blend of rustic charm and modern comfort, nestled in a tranquil, wooded area. The cabins are consistently described as very comfortable, spacious, super clean and eco-friendly. Many guests appreciate the excellent, private views with some cabins offering unbeatable vistas of the surrounding forest.
The atmosphere is both cozy and natural, creating a serene and well-maintained environment. Cabins are well-equipped, featuring amenities like fireplaces and kitchenettes and are functional enough to meet guests' needs. The daytime lighting from the windows enhances the tranquility and order of the spaces.
While most guests find the beds incredibly comfortable, some have noted issues such as difficulties in regulating water temperature, blocked chimneys and a musty smell in some rooms. Despite these minor drawbacks, the overall comfort, cleanliness and natural beauty make the cabins at Monteverde a favorable choice for a serene retreat.
Beds
Monteverde's beds have received mixed feedback from guests. While some described the beds as super comfy, many guests found them to be quite uncomfortable overall. Reports often mentioned hard mattresses, sunken areas and deformed structures that creaked with movement. The quality of the bedding also drew criticism with several guests noting poor-quality blankets and deteriorated bedspreads. The pillows were often mentioned as uncomfortable with concerns about cleanliness being raised in some reviews. Despite these bed-related issues, the cabins at Monteverde impressed with their unbeatable views and a strong Wi-Fi signal, creating a comfortable stay for those needing to work remotely.
Cleanliness
Monteverde stands out for its exceptional cleanliness, receiving high praise for its well-maintained and immaculate facilities. The cabins, nestled in a wooded area, are particularly noted for being spacious, super clean and comfortable, creating a pleasant and enjoyable atmosphere for guests. The cleaning services are consistently commended across the board and common areas including bathrooms are regularly maintained to keep everything in pristine condition.
However, there are occasional concerns about specific aspects of cleanliness, such as the odor in the bathrooms and the condition of certain showers, which could benefit from more attention. Despite these minor issues, the general feedback suggests that the cleanliness of Monteverde contributes significantly to a comfortable and relaxing stay with well-organized and aesthetically pleasing surroundings enhancing the overall guest experience.
Staff
Monteverde has garnered a reputation for its friendly and helpful staff across various roles, from reception to restaurant service. Guests frequently commend the kindness and attentiveness of the team, highlighting their willingness to assist with any needs, including providing guidance on tourist attractions. The manager's impeccable attention and prompt problem-solving capabilities stand out.
However, there are mixed reviews regarding the reception staff with some guests experiencing rapid service while a few others noted poor attention and empathy. Overall, the quality of service from the staff is a common highlight, contributing significantly to the positive guest experiences at Monteverde.
Wi-Fi
Monteverde offers a unique retreat experience with some areas that could use improvement, specifically regarding its internet connectivity. Guests frequently mention that the Wi-Fi signal is unstable and weak with some unable to connect to the internet at all during their stay. It appears the internet service does not work properly in the cabins and many have noted that having a more reliable connection would greatly enhance their experience, especially for those needing to work remotely. While the off-the-grid ambiance may be appealing for those looking to unplug, travelers relying on consistent internet access might find it lacking. The picturesque setting and cozy cabins make it a wonderful escape, albeit with the caveat of potentially needing to seek out alternative internet connectivity options.
Family
Monteverde is an exceptional destination for families seeking a relaxing getaway amidst nature. The hotel ensures safety, allowing kids to play freely and parents to unwind without worry. The environment is well-suited for a range of occasions, whether it be a simple family retreat or a special event. Many guests have noted the engaging activities for children, such as the thrilling extreme exatlon course that promises fun and excitement for the younger ones.
Monteverde's cabins, thoughtfully designed within a beautiful forest setting, offer a serene backdrop for family bonding and peaceful reflection. Families consistently praise the excellent accommodations and the overall warm atmosphere, making it a top choice for a family-friendly vacation. Whether hoping to rest, mediate or spend quality time with loved ones, Monteverde delivers a memorable experience in a striking natural environment. Families return home refreshed with cherished memories of their stay.
No, Monteverde doesn't have any pool.
No, a spa isn't available at Monteverde.
No, Monteverde doesn't allow dogs.
No, parking facilities aren't available at Monteverde.