Hotels, Resorts in Mazatlan

The Palms Resort of Mazatlan

8.6

Very Good

From $84

$

Info Summary of reviewsThe Palms Resort of Mazatlan boasts several commendable features, making it a favored destination for visitors. Prominently, its enviable beachfront location in Mazatlan's Golden Zone ensures immediate ocean access and captivating sea views. The hotel's central position also places guests within easy reach of attractions, restaurants and shops, while offering a serene escape. The panoramic swimming pool and well-regarded on-site restaurants further enhance its appeal.

The breakfast experience at the resort is frequently praised for its delicious taste, variety and delightful seaside settings with options like the beach palapa and the Panama restaurant providing great views and pleasant atmospheres. Though there can be long waits during busy periods, the quality and staff friendliness leave a positive impression.

Dining at the Panama restaurant, available throughout the day, is another highlight, offering extensive menus and excellent service. Guests appreciate the beautiful sea views and the convenience of dining on-site. Other on-site dining options, including a Japanese restaurant and nearby seafood establishments, receive praise for their taste and reasonable prices.

Rooms at the resort have drawn mixed reviews. Many guests appreciate the spacious and comfortable accommodations, complete with modern amenities and breathtaking ocean views. However, concerns about outdated decor, cleanliness issues and noise have been noted, suggesting a need for more consistent maintenance and renovation.

Cleanliness overall is well-regarded with many areas, including guest rooms and common spaces, being noted for their tidiness. However, pool cleanliness has received varied feedback, indicating a need for more frequent attention.

The resort staff is often praised for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience. Though some isolated incidents of poor service have been mentioned, the general consensus emphasizes the staff’s warm and helpful demeanor.

WiFi connectivity is an area needing improvement with many guests experiencing slow and unstable in-room internet access. The spa at the resort receives high praise for its cleanliness, attentive staff and the standout feature of beachfront massages, providing a relaxing and serene experience.

The pool area is frequently praised for its design, warm water and stunning ocean views, catering to both adults and children. However, maintenance concerns and occasional overcapacity issues were noted. Beach experiences are similarly mixed with the resort's prime location offering quick shore access and serene atmospheres, though the small and sometimes rocky beach area presents challenges for swimming and walking.

In summary, The Palms Resort of Mazatlan is recognized for its prime location, excellent dining options, friendly staff and scenic settings. While there are areas needing improvement—such as room updates, pool maintenance and WiFi connectivity—the overall positive experiences of guests highlight the resort as a desirable destination in Mazatlan.
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Resort with Swimming Pool

Infinity Pool Heated Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool

Beachfront Resort

Resort near The Beach

Las Villas Hotel & Golf By Estrella del Mar

Resort in Mazatlan

8.9

Excellent

From $184

$

Info Summary of reviewsLas Villas Hotel & Golf By Estrella del Mar provides a serene and private retreat perfect for relaxation, especially for those looking to escape the crowds. Located near the airport yet distant from the bustling center of Mazatlán, its tranquil environment, beautiful beach and well-maintained golf course offer a welcoming escape. The hotel is notable for its cleanliness, providing a pristine environment enhanced by the friendly and professional staff. Guests frequently mention the cozy accommodations, exceptional service, spacious rooms and bathrooms and beautiful scenery as standout features.

The breakfast experience receives mixed reviews. While many guests praise the tasty buffet at La Paloma and the quality of the food, there are some critiques regarding the portion sizes, high prices and limited options, particularly on Sundays. Dinner experiences vary with some guests enjoying the flavorful and well-presented dishes, while others find the service slow and the food not always matching the price point.

The rooms promote a comfortable and clean stay with spacious interiors and beautiful views noted frequently. Minor issues such as the lack of in-room coffee makers, smart televisions and occasional noise insulation problems are mentioned but do not seem to detract significantly from the overall positive experience. The cleanliness of the facility is generally commendable, although there are occasional mentions of areas needing better maintenance, particularly around the pool.

The staff at Las Villas Hotel & Golf By Estrella del Mar consistently receive high praise for their friendliness and attentiveness, significantly enhancing the guest experience. While interactions with reception staff are sometimes less favorable, the majority of staff are noted for their exceptional service and helpfulness.

The pool area, while pleasant and scenic, faces occasional cleanliness issues and some guests find it small relative to the overall complex. However, the beach receives consistent praise for its clean, quiet and expansive nature, offering an idyllic setting despite its unsuitability for swimming due to the open sea.

Families will find the resort accommodating with a relaxing atmosphere ideal for quality time together. The golf course stands out as an excellent feature with guests appreciating its maintenance and the quality experience it offers. Despite some areas needing improvement, Las Villas Hotel & Golf By Estrella del Mar is highly recommended for a tranquil and enjoyable beachside getaway, particularly for those interested in golf and family relaxation.
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Resort near Golf Courses

Resort near The Beach

Family Friendly Resort

Royal Villas Resort

Resort in Mazatlan

8.4

Very Good

From $93

$

Info Summary of reviewsRoyal Villas Resort receives high praise for its prime beachfront location in Mazatlan's Golden Zone, offering convenient access to shops, restaurants and entertainment. Guests frequently commend the spectacular ocean views and beautiful sunsets, making it an attractive destination for both beach holidays and local explorations. The exceptionally friendly and helpful staff further enhance the guest experience, ensuring warm hospitality from check-in to check-out.

The breakfast buffet at the resort generally receives positive feedback for its delicious and varied offerings, complemented by good service and cleanliness in the dining areas. Despite some criticisms regarding pricing and occasional service inconsistencies, many guests find the breakfast experience satisfying. Dinner reviews are also mostly favorable, highlighting the tasty and affordably priced food with additional enjoyment from live music during meals. However, there are mixed opinions about certain dishes and room service quality, suggesting some areas for improvement.

Room reviews are mixed with many guests appreciating the spaciousness, comfort and ocean views. However, several critiques point to the need for renovation and better maintenance due to issues like outdated furniture, lighting problems and poor air conditioning. Cleanliness is also a concern with reports of inconsistent housekeeping and encounters with pests.

The resort is generally clean, especially in common areas like the pool and dining facilities. Many reviews commend the cleaning staff for their efforts, although the rooms sometimes fall short of expectations due to superficial cleaning and maintenance issues.

The staff at Royal Villas Resort are frequently praised for their exceptional customer service, contributing significantly to positive guest experiences. Specific team members are often highlighted for their outstanding service, particularly in the pool area and during dining. Despite a few isolated complaints, the staff's friendliness and dedication are consistently lauded.

The pool area at the resort is well-regarded for being clean, spacious and family-friendly, featuring safe zones for children and heated facilities suitable for winter. Though occasionally crowded and subject to maintenance issues, the pool remains a popular spot due to its ocean views and easy beach access.

The beach itself is a major attraction, admired for its beauty, cleanliness and convenient location next to the resort. Guests appreciate the picturesque ocean views and the opportunity to relax by the water, although some note the extra costs for amenities like tables and umbrellas.

Parking at Royal Villas Resort poses challenges with high costs and limited space being common concerns. While valet service is available, improvements in parking convenience and affordability are needed.

Overall, Royal Villas Resort is an excellent choice for a beachfront getaway, particularly for families, thanks to its great location, friendly staff and comfortable amenities. However, addressing the room renovations, cleaning standards and parking issues would further enhance the guest experience.
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Luxury Resort

Beachfront Resort

Resort near The Beach

DoubleTree by Hilton Mazatlan, SIN

Resort in Mazatlan

8.5

Very Good

From $89

$

Info Summary of reviewsDoubleTree by Hilton Mazatlan offers a variety of experiences to its guests with the majority of reviews highlighting several strong points. The hotel enjoys a prime beachfront location, making it an ideal choice for visitors who appreciate excellent sea views and easy access to restaurants, bars and shopping areas. The modern, well-maintained facilities, including clean pools and comfortable rooms, contribute to an overall pleasant stay. Many guests praise the friendliness and attentiveness of the staff, which enhances the welcoming atmosphere of the hotel.

Breakfast at the hotel is generally well-regarded with positive comments on the delicious and varied buffet options, though some guests mention that greater variety and consistency could improve the experience. Dinner also receives praise for the quality of food, especially specific dishes like the salmon empanadas, although some find the menu repetitive and note high prices and occasional service issues.

The rooms are frequently described as clean, spacious and comfortable, boasting modern amenities and beautiful ocean views. However, some guests report issues such as outdated furniture, poor sound insulation and inconsistent cleaning services. Overall, many find the rooms to be pleasant and comfortable despite these drawbacks.

Cleanliness is another mixed aspect with many guests appreciating the hotel's clean facilities and proactive measures, though inconsistencies in room cleaning and maintenance are noted. The staff is widely commended for their professionalism and friendly service, significantly enhancing the guest experience.

The hotel's wifi service has been described as good in some areas but inconsistent and unreliable in others, which can be challenging for guests needing a stable internet connection. The gym offers a scenic ocean view, though some guests feel the equipment could use upgrades and additional variety.

The pool area is a highlight for many, praised for its cleanliness, ocean views and fun features like a DJ, although the cold water temperature and limited shaded areas are points of concern. The beach access is convenient and scenic, but the rocky conditions and lack of amenities like sunbeds and loungers detract from its appeal for some guests.

Parking at the hotel is another area of concern with limited spaces and additional charges being frequent complaints. The need for better parking management is often mentioned in reviews.

In summary, DoubleTree by Hilton Mazatlan is highly valued for its prime location, excellent staff and well-maintained facilities. While there are areas for improvement, many guests find the overall experience to be enjoyable and would recommend it for its combination of relaxation and convenience.
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Beachfront Resort

Resort near The Beach

Romantic Resort

Gaviana Resort

Hotel in Mazatlan

8.6

Very Good

From $72

$

Info Summary of reviewsGaviana Resort receives mostly positive reviews, highlighting its exceptional location, beautiful beachfront and friendly staff as key strengths. Situated in the heart of Mazatlán's Golden Zone, the resort offers direct access to the beach and proximity to various attractions, restaurants and shops, making it a favorite for tourists looking to explore without straying far from their lodgings. Guests appreciate the clean, spacious rooms with comfortable beds and beautiful ocean views, contributing to a relaxing stay.

The resort's breakfast buffet is praised for its delicious variety and quality, although some guests feel the cost is high and service inconsistent. Dinner experiences vary with positive feedback on the taste and reasonable pricing of some dishes but also criticisms on the lack of variety, high prices and slow service. The resort features well-maintained, spacious pools that are particularly popular with children, providing a mix of relaxation and recreation.

Family-friendly amenities are a standout with ample accommodation options catering to larger groups and a generally lively atmosphere suitable for children. However, roadworks and street repairs can occasionally make it challenging for families with small children.

Cleanliness garners mixed reviews; many guests find the resort well-maintained and hygienic, but others note instances of less-than-optimal room and pool cleanliness. Furthermore, noise pollution from nearby bars and clubs, outdated furnishings and occasional pest issues detract from the otherwise comfortable accommodations.

The staff are often highlighted as friendly and attentive, contributing positively to the guest experience. Nevertheless, some reviews point to the need for improved consistency and responsiveness, particularly within the restaurant and bar service areas.

Finally, while the resort excels in many aspects, its Wi-Fi service is a significant drawback, frequently cited as slow, unstable and difficult to connect.

Overall, Gaviana Resort serves as an attractive destination for those seeking a prime beachfront location and family-friendly environment, despite some areas needing improvement.
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Hotel with Spa

Beachfront Hotel

Hotel near The Beach

Varali Grand Hotel

Hotel in Mazatlan

8.9

Excellent

$

Info Summary of reviewsVarali Grand Hotel, located in the heart of Mazatlán at the start of the Malecon and near the vibrant Golden Zone, is acclaimed for its prime location. It offers seamless access to the beach, a variety of restaurants, shopping centers and downtown attractions, making it an ideal base for exploring the area. The hotel provides spectacular ocean views from many rooms with a rooftop pool that offers a perfect vantage point for stunning sunsets. Many guests praise the clean, modern facilities and the friendly staff, enhancing the overall experience.

The breakfast at Varali Grand Hotel is highly praised, known for its delicious offerings, variety and freshness. The breakfast service on the top terrace provides stunning ocean views, adding to the positive experience. Similarly, dinner at the hotel's restaurant receives commendation for its excellent taste and diverse options. The dinner buffets are a standout feature with the top-floor restaurant offering panoramic views that enhance the dining experience.

Rooms at Varali Grand Hotel are celebrated for their modern design, spaciousness and cleanliness. Guests appreciate the comfortable beds, ample amenities and spectacular views, particularly from rooms facing the ocean or canal. The facilities include modern conveniences like smart TVs and essential items such as coffee makers, irons and hair dryers. The large balconies in the suites are also a highlight.

Cleanliness is a strong suit of the hotel with many guests noting its spotlessly clean rooms, modern facilities and diligent housekeeping standards. The overall cleanliness, including common areas and the pool, is consistently praised.

The staff at Varali Grand Hotel receives mixed reviews. Many guests highlight the friendly and attentive nature of the staff, particularly the housekeeping and front desk teams. However, some reviews point to rude or unhelpful staff and lapses in service efficiency.

WiFi at the hotel is another area with mixed feedback. Some guests report fast and reliable internet, while others note frequent connectivity issues.

The gym is described as small and basic but includes essential equipment for a standard workout. The pool, meanwhile, is described as beautiful and offering lovely ocean views. Though it can become crowded, the heated pool remains a highlight for many guests, providing a relaxing atmosphere and a great spot to watch the sunset.

The hotel’s proximity to the beach is a significant advantage, providing easy access to the sandy shores and boardwalk. Guests appreciate the clean beach environment and the stunning seaside views from their rooms and the rooftop.

Parking at Varali Grand Hotel is generally satisfactory with praise for the available free parking and underground garage, though some guests find the parking spaces a bit tight.

Families find Varali Grand Hotel an excellent choice with a convenient location close to various attractions, making for an enjoyable family vacation. The overall ambiance and facilities are well suited for family stays.

In summary, Varali Grand Hotel is highly recommended for its excellent location, delicious breakfast and dinner, modern and clean rooms and scenic ocean views. Both leisure and family travelers find it a convenient and pleasant place to stay in Mazatlán.
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Luxury Hotel

Hotel near The Beach

Family Friendly Hotel

Park Inn by Radisson Mazatlan

Hotel in Mazatlan

8.5

Very Good

From $84

$

Info Summary of reviewsPark Inn by Radisson Mazatlan garners high praise for its idyllic beachfront location, offering breathtaking ocean views and easy access to the sandy shores. The peaceful setting away from the city center provides a serene and relaxed atmosphere. The hotel's proximity to the airport and good public transport links further add to its convenience. Its location, complemented by clean and spacious rooms, a pool and a jacuzzi, creates a comfortable and welcoming environment for guests. Attentive and friendly staff, always ready to assist with local information and needs, enhance the overall experience.

Breakfast at the hotel is generally well-received with many guests finding it delicious and appreciating the variety of options including fruits, salads, juices, coffee and stews. The buffet, particularly on weekends, is praised for its abundance and taste, especially with items like eggs made to order and tortillas. Service during breakfast, especially by the pool with the ocean view, also receives commendations.

The dining experience sees mixed reviews. Many enjoy the delicious food and variety available in the restaurant and room service, as well as cocktails by the pool bar. However, slow service, cold dishes, tiny portions and occasional food safety concerns dampen the experience for some guests. The ambiance and high pricing also receive criticism.

Guest rooms are generally clean, comfortable and spacious with modern decor and effective air conditioning. Some rooms offer beautiful ocean views, which guests appreciate. However, issues such as smaller-than-advertised rooms, minimal storage, inadequate lighting and occasional maintenance problems like mold and clogged toilets are noted. Noise disturbances due to thin walls and delayed room availability at check-in are also mentioned.

Cleanliness throughout the hotel is largely praised with many guests highlighting clean facilities, rooms and beachfront areas. However, lapses in daily room cleaning, superficial cleaning services and occasional sightings of cockroaches and dirty common areas underscore the need for improved housekeeping consistency.

The staff at Park Inn by Radisson Mazatlan is highly regarded for their friendliness, attentiveness and professionalism. Many guests appreciate their courteous and helpful nature with specific employees receiving special mention for their exceptional service. Minor criticisms include occasional instances of unfriendliness and slow responses to complaints.

WiFi service receives mixed reviews. While some guests praise the excellent and reliable connectivity, others face issues with weak and slow connections that hinder their online experience.

The hotel’s gym is described as well-equipped and useful for workouts, though some guests note issues with equipment functionality and limited operating hours. Checking the gym's current status before booking is advised for fitness enthusiasts.

The pool area is celebrated for its cleanliness, warmth and relaxing ambiance, particularly with the attentive poolside bar service and direct beach access. However, concerns about the pool’s size, crowding, lack of shade and pool towels and occasional cleanliness issues are highlighted.

The beach near the hotel receives positive feedback for its beauty, cleanliness and peacefulness, offering a serene and uncrowded space for relaxation. Despite occasional access issues due to repairs, the proximity and overall serene experience make it a significant highlight for beach lovers.

Overall, Park Inn by Radisson Mazatlan stands out for its beachfront location, welcoming atmosphere and attentive service, making it an attractive choice for those seeking a tranquil getaway.
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Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

The Inn at Mazatlan

Hotel in Mazatlan

8.2

Very Good

From $107

$

Info Summary of reviewsThe Inn at Mazatlán enjoys a stellar reputation for its prime location in Mazatlán's vibrant Golden Zone. Guests appreciate its proximity to the beach, various nighttime attractions, eateries, cafes and shops, making it convenient to explore nearby sights and tourist areas on foot. The hotel grounds are well-maintained, offering an inviting atmosphere for relaxation with highlights including the pool and breakfast buffet. Although some maintenance issues are occasionally noted, the overall sentiment towards the location is overwhelmingly positive.

The breakfast experience at The Inn at Mazatlán is generally praised with guests highlighting a delicious and varied buffet that features fresh squeezed orange juice. The attentive service and a clean, attractive dining setting, especially by the pool, enhance the breakfast experience. Some guests have found the price on the higher side and noted occasional inconsistencies in food quality, but the overall feedback remains favorable.

Dinner at the hotel receives a mixed response. While the food is often described as delicious and reasonably priced, service at the restaurant can be slow and disorganized. Despite these service challenges, the quality of the culinary offerings remains a strongpoint for many visitors.

Guest impressions of the rooms are varied. Many appreciate the spaciousness, comfort and amenities like kitchenettes and private terraces with some rooms offering lovely sea views. Modern and clean facilities add to the appeal. However, cleanliness issues, particularly in the older sections and reports of maintenance problems can detract from the experience. Inconsistent responsiveness by housekeeping and maintenance staff is a noted area for improvement.

Cleanliness throughout the hotel is generally commended, particularly in common areas and the pool. However, some guests report inconsistency in room cleaning practices, including unclean linens and presence of pests in certain cases.

The hotel staff are mostly praised for their friendliness and attentiveness with several employees receiving specific commendations for outstanding service. Nonetheless, some guests have had less satisfactory interactions, particularly at reception, noting unhelpful and at times dismissive attitudes. Improving consistency in staff service could enhance the overall guest experience.

The Wi-Fi service at The Inn at Mazatlán is an area of concern with many guests experiencing weak signals and frequent connection failures. The unreliability of the internet, especially in rooms, is highlighted as a significant drawback for those requiring dependable connectivity.

The spa at the hotel receives high marks for its excellent massage treatments and attentive service, contributing to a highly enjoyable and relaxing experience for guests. The quality of facilities, including jacuzzis and pools, further enhances the spa's reputation, despite occasional upsell attempts.

The pool area is a highlight, described as beautiful, well-maintained and family-friendly with specific features like hot tubs and a children’s section. Although minor issues with cleanliness and availability of sunbeds and towels are noted, the pool area generally provides an enjoyable atmosphere for guests.

The beachfront location of the hotel is highly valued, offering picturesque views and direct access to a beautiful, clear beach. However, guests occasionally experience restricted beach access due to renovations or natural events and improvements in beach amenities like loungers and palapas could further enhance the seaside enjoyment.

Parking at The Inn at Mazatlán relies mainly on valet services, which have received mixed feedback. Some guests found the service slow and inconvenient due to the off-site parking lot. Clearer instructions and improvements in efficiency and security could ameliorate guests' parking experiences.

Lastly, families find The Inn at Mazatlán to be an excellent choice for vacations, offering a variety of family-friendly activities and amenities, including a children’s pool area and playground. The spacious and comfortable rooms are well-suited for accommodating families, contributing to a positive overall experience.

In summary, The Inn at Mazatlán offers a promising stay, highlighted by its superb location, enjoyable dining options, family-friendly facilities and commendable pool and spa experiences. While some areas like room cleanliness, Wi-Fi service and staff consistency require improvement, the hotel remains a favored destination for many visitors.
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Beachfront Hotel

Hotel near The Beach

Hotel with Spa

Las Flores Beach Resort

Resort in Mazatlan

8.2

Very Good

From $74

$

Info Categories

Resort with Rooms With Jacuzzi / Hot-tub

Beachfront Resort

Resort near The Beach

Luna Palace

Resort in Mazatlan

8.4

Very Good

From $129

$

Info Categories

Resort with All Inclusive Packages

Beachfront Resort

Resort near The Beach

Hotel La Siesta

Hotel in Mazatlan

8.5

Very Good

From $61

$

Info Summary of reviewsHotel La Siesta enjoys a prime, central location that left guests highly satisfied. Situated within walking distance to the historic center, bars, restaurants and a picturesque boardwalk, the hotel offers stunning ocean views, especially from rooms with balconies. The hotel's staff, known for their kindness and excellent service, further enhances the guest experience, combining welcoming interactions with clean, comfortable accommodations. Visitors frequently recommend Hotel La Siesta for its seamless blend of convenience, comfort and serene seaside vistas.

The rooms at Hotel La Siesta are often lauded for their breathtaking ocean views and overall comfort. While some rooms have been modernized and provide a delightful stay, others, particularly those at the back of the hotel, could benefit from updates and additional amenities. Cleanliness is generally praised, although occasional oversights and issues with the condition of linens were noted. Common areas and the quiet atmosphere contribute positively to the hotel's ambiance.

The hotel's emphasis on maintaining clean environments extends across the property, thanks to the dedication of the friendly staff. Despite isolated incidents of insufficient cleanliness, the majority of guests felt the hotel provided a pleasant and comfortable stay. Reviews consistently commend the outstanding service from staff members like Paloma and Mr. Juan, who are highlighted for their attentiveness and helpfulness.

One area for improvement is the hotel's internet connectivity with many guests reporting issues with weak or nonexistent WiFi, particularly in the rooms. This challenge detracts from an otherwise favorable experience.

The pool area at Hotel La Siesta, though small, is described as charming and tranquil, offering a relaxing spot for guests. Its rustic appeal and generally positive maintenance reviews make it a pleasant feature, despite occasional temperature fluctuations and minor cleanliness concerns.

The hotel's beachfront location is a significant highlight, offering guests easy access to the sea and exceptional ocean views from their balconies. While the central setting can result in noise, especially on weekends, the overall sentiment underscores the superior setting by the ocean as a major draw for visitors.

In summary, Hotel La Siesta is highly recommended for its convenient location, remarkable ocean views, friendly and attentive staff and overall comfort, making it a notable choice for travelers seeking a tranquil seaside escape.
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Hotel near The Beach

Hotel with Swimming Pool

Outdoor Pool

Beachfront Hotel

Coral Island Beach View Hotel

Hotel in Mazatlan

8.0

Very Good

From $68

$

Info Summary of reviewsCoral Island Beach View Hotel enjoys a prime location right in front of the boardwalk, offering spectacular sea views and easy beach access. Its central position near Mazatlán's main attractions, shopping centers, restaurants and proximity to the historic center makes it a top choice for travelers. Additionally, the hotel is well-connected to public facilities, boasts ample parking, clean rooms and good service. Highlights include the regular and heated pools with sea views.

Guests generally commend the hotel’s breakfast for its quality and taste, particularly noting the generous offerings at the ME Restaurant and popular dishes like chorizo. While there are positive remarks about the food’s flavor and satisfactory portions, some guests mention the limited variety and occasional slow service.

The restaurants and bar receive mostly positive feedback with many guests highlighting the delicious food and flavorful dishes. However, the limited operating hours, lack of evening terrace service and the buffet's perceived lack of variety and blandness are noted drawbacks. Despite this, many visitors find the food to be a highlight of their stay.

Rooms are described as clean and comfortable with essential amenities. Guests appreciate the cleanliness, comfortable beds and spaciousness of certain rooms and bathrooms. However, some criticisms include issues with room size, the need for modernization, noisy room fans and occasional maintenance problems. Overall, rooms with partial sea views and small balconies can offer a pleasant stay.

Cleanliness at the hotel is well-regarded by many guests, who appreciate the daily room cleaning, well-maintained pool and the general cleanliness of the facilities. Nevertheless, some inconsistency in housekeeping and maintenance has been reported with specific concerns about dirty areas, pests and occasional pool issues.

The staff at Coral Island Beach View Hotel generally receive positive feedback for their attentiveness and friendliness. Many guests highlight the helpful nature of the housekeeping, maintenance teams, waiters and receptionists. However, there are instances of reported unhelpfulness and rude behavior, particularly at the reception, suggesting room for improvement in customer service.

The wifi service provided by the hotel has mixed reviews. Some guests report satisfactory internet connectivity, while many others experience weak signals, slow speeds and frequent disconnections, indicating a need for improvements in this area.

The gym, while promoted as a feature, faces significant guest dissatisfaction due to issues such as non-functional equipment, lack of air conditioning, poor cleanliness and limited operational hours.

The pool area, although beautiful and offering stunning beach and ocean views, receives mixed reviews. Positive aspects include the warm water and excellent children's area, while criticisms focus on the pool's small size, crowding, inconsistent cleanliness and restricted amenities.

The hotel's location right across from the beach is a major highlight, providing simple and enjoyable beach access. Guests appreciate the clean sands and calm beach area, though the swimming conditions are occasionally noted as less than ideal.

Parking at the hotel is mostly praised for its ample and secure space with quick access to the reception adding to the convenience for guests. However, some feedback notes inadequacies in the parking area.

Overall, Coral Island Beach View Hotel is a favored choice for its prime location, beautiful views and family-friendly atmosphere, despite some areas requiring improvements.
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Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Resort in Mazatlan

8.8

Excellent

From $229

$

Info Summary of reviewsPueblo Bonito Emerald Bay Resort & Spa - All Inclusive is a beautiful, peaceful resort located far away from the noise of beach resorts. The well-maintained facilities, such as the pools and gardens, are a highlight for guests. The breakfast is top-notch with a good selection and the staff goes above and beyond to provide excellent service. The dinner received mixed reviews with some guests loving the gourmet options, while others felt the food lacked variety and taste. Rooms are spacious with modern conveniences, although some were slightly outdated. The hotel's cleanliness is generally good and the staff is amazing, accommodating and great at providing customer service. The spa is first class and the pool experience is fantastic with great pool service. Although the beach isn't the best for swimming, the resort offers lovely gardens and private beach access. Families will find plenty of food options and a great atmosphere for a relaxing stay. While the beds and pillows received mixed reviews, guests overall describe the resort as luxurious and heavenly for an all-inclusive vacation. The sprawling layout guarantees everyone enough space to relax and enjoy their stay. Overall, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is the perfect place to disconnect and enjoy a superb, excellent and dreamy vacation.
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Luxury Resort

Resort near The Beach

Resort with Spa

Costa de Oro Beach Hotel

Hotel in Mazatlan

7.9

Good

From $77

$

Info Summary of reviewsCosta de Oro Beach Hotel in Mazatlan is broadly appreciated by guests for its prime beachfront location in the vibrant Golden Zone. The hotel offers direct access to a stunning beach, providing picturesque ocean views and easy access to a variety of nearby amenities, such as restaurants, markets and entertainment options. The convenience of exploring the area is enhanced by the proximity to public transport, making the location a standout feature.

Guests have consistently praised the friendly and attentive service provided by the hotel’s staff, highlighting the efforts of individuals like William at the front desk and the housekeeping team. The hotel’s facilities, including an expansive pool area, are also favorably mentioned, creating a pleasant environment for relaxation.

While breakfast receives mixed reviews, many guests enjoy the delicious and generous portions of the buffet, although some suggest improvements in variety and taste. Dinner experiences vary, but the Italian specialty restaurant and oriental food often receive high praise. However, the all-inclusive buffet can be lacking in variety and quality and reservations for specialty meals are challenging to secure.

The rooms at Costa de Oro Beach Hotel receive mixed responses. Guests appreciate the spaciousness, cleanliness and exceptional ocean views. However, there are consistent reports of maintenance issues such as dampness, mold and problematic air conditioning systems. The cleanliness of the rooms and facilities is generally good, though some areas could benefit from deeper cleaning and better upkeep.

The spa at the hotel is well-regarded for its quality services and friendly staff with the jacuzzi and heated pool being particular highlights. Despite some noise issues from rooms above the restaurant, the spa contributes positively to the overall experience.

The pool area is praised for its comfortable heated water and kid-friendly environment. While some guests mention occasional crowding and cleanliness issues, the pool remains a central feature of the hotel. The beachfront access is another significant advantage, offering a beautiful and safe beach for swimming and a range of beachside activities.

Parking is generally secure and free, though it can sometimes be challenging to find a spot and the distance from the parking lot to the hotel entrance may be inconvenient for some guests.

Overall, Costa de Oro Beach Hotel excels as a family-friendly destination with its excellent location, friendly staff and a range of amenities, despite needing improvements in certain areas like dining options and room maintenance.
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Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Best Western Posada Freeman

Hotel in Mazatlan

8.3

Very Good

From $97

$

Info Summary of reviewsBest Western Posada Freeman enjoys a prime location in the heart of Mazatlán's historic center, making it an excellent base for exploring local attractions. Guests appreciate the hotel's proximity to the Olas Altas boardwalk, Old Mazatlán, Plaza Machado and the Malecón, all within walking distance. The panoramic views from the hotel's rooftop pool and terrace are frequently praised, offering a scenic backdrop of the oceanfront setting. This central yet tranquil location strikes a perfect balance, providing easy access to the bustling downtown area while avoiding the nightlife noise. The convenience is further enhanced by nearby amenities and a friendly, helpful staff.

The breakfast at Best Western Posada Freeman receives high marks for its varied and fresh buffet, excellent coffee and the exceptional service from attentive staff. Guests enjoy dining with a view of the bay, often accompanied by live entertainment on Saturday nights. Though there are occasional suggestions for more variety and additional staff during peak times, the overall quality and ambiance make breakfast a delightful experience.

The rooftop pool with its spectacular city and boardwalk views, is a highlight for many guests. The heated water allows for enjoyment even on cooler evenings and the bar service adds to the relaxing atmosphere. While the pool is clean and considered safe, it is small and shallow, which may not suit all guests. Some minor service issues, such as the lack of towels and pool ladder, were noted but do not significantly detract from the positive experience.

The rooms offer beautiful ocean views, contributing to a sense of tranquility. However, several reviews highlight areas needing improvement, including small room sizes, poorly distributed layouts and subpar cleanliness. Specific issues such as old towels, uncomfortable beds, unpleasant odors and limited amenities in the bathrooms have been mentioned. Inconsistent reservation experiences and a shortage of towels and washcloths further impacted some guests' stays.

Despite these concerns, the hotel's staff generally receive commendations for their friendliness and attentiveness. While some guests experienced less polite interactions with the reception staff, the overall sentiment leans towards positive service, particularly from waiters and housekeepers.

In summary, Best Western Posada Freeman offers spectacular views, convenience and comfort in a historic setting. While the hotel excels in many areas, such as location, breakfast and pool amenities, consistent improvements in room quality, cleanliness and staff interaction could further enhance the guest experience.
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Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Beachfront Hotel

Hotel near The Beach

Hotel Azteca Inn

Hotel in Mazatlan

8.3

Very Good

From $48

$

Info Summary of reviews### General Review Summary for Hotel Azteca Inn

**Location:** Hotel Azteca Inn is highly praised for its prime location in the heart of the Golden Zone. Guests appreciate the hotel's proximity to the beach, boardwalk and numerous dining and entertainment options. Despite being near lively spots, the hotel maintains a tranquil environment. The combination of central positioning and reasonable pricing makes it an attractive choice for travelers seeking both convenience and value.

**Breakfast:** The on-site restaurant serves a well-regarded breakfast, noted for its delicious and reasonably priced menu. The overall breakfast experience is positive, although there are occasional mentions of delayed service. The restaurant is popular not only with hotel guests but also with locals, emphasizing its quality and appeal.

**Rooms:** Guest reviews indicate that the rooms are spacious and clean upon arrival, providing adequate comfort. However, some areas require attention, such as dated furniture, occasional cleanliness issues and maintenance needs. Despite these drawbacks, the rooms serve well for brief stays.

**Cleanliness:** The hotel is generally seen as clean and tidy with attentive maid service and a well-maintained swimming pool. However, some guests have noted specific issues, such as old and rough sheets, occasional insect sightings and the need for better bathroom cleaning. The overall experience is favorable, but improvements in certain areas could enhance guest satisfaction.

**Staff:** The staff at Hotel Azteca Inn is commended for their dedication and friendliness with particular praise for individuals like Nancy and Natividad. While there are a few mentions of unhelpful or rude treatment from some reception and restaurant staff, the general sentiment is that the service is attentive and welcoming.

**Free Wi-Fi:** Wi-Fi connectivity is an area needing improvement. The signal is often unstable and does not reach all rooms consistently, which can be problematic for business travelers. The lobby provides better reception, but overall, the internet service could benefit from enhancements.

**Pool:** The swimming pool is appreciated for its cleanliness and the convenience of being open 24 hours. However, it is small and some guests find the water temperature too cold. Despite these issues, the pool area adds value to the hotel experience with loungers and a nearby bar enhancing its appeal.

**Parking:** The parking situation at Hotel Azteca Inn is a mixed experience. While the attendants offer friendly service and the parking is secure, there are only 25 spaces available, which is insufficient for all guests. This often leads to the need for alternative parking arrangements, especially at night.

**Beds:** Reviews on the beds are varied. Some guests find them comfortable, particularly the king beds, while others describe them as hard and uncomfortable. Issues such as outdated mattresses and bedbugs have also been reported, indicating a need for improvements in bed quality and cleanliness.

In summary, Hotel Azteca Inn offers a convenient and reasonably priced stay with a few areas requiring attention. The positive aspects, such as location, staff and breakfast, contribute to its appeal, while enhancements in room maintenance, cleanliness, Wi-Fi and parking could significantly improve the overall guest experience.
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Hotel with Swimming Pool

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Don Pelayo Pacific Beach

Hotel in Mazatlan

8.2

Very Good

From $56

$

Info Summary of reviews'Don Pelayo Pacific Beach' in Mazatlán is best known for its excellent beachfront location, which is highly praised by guests. Its central placement allows easy access to the city's historic center, the vibrant Golden Zone, local markets, restaurants, shops and major tourist attractions. The views from the rooms, characterized by picturesque sights of the ocean and the boardwalk, add significant value to the stay.

The hotel's breakfast receives favorable remarks for its delicious and varied buffet offerings, although a few guests noted a lack of variety and occasional small portions. The dining experience overall is well-regarded with many guests praising the food quality and friendliness of the staff. Some improvements could be made in menu variety and room service.

The rooms are noted for being spacious and offering captivating ocean views. Cleanliness is generally praised, though maintenance issues such as dated facilities and pest problems are reported. Noise from thin walls and noisy air conditioning units can also be a concern for some guests.

The staff at the hotel receives mixed reviews. While many guests commend the staff for their attentiveness and friendliness, especially in housekeeping and pool service, the reception team has been criticized for unhelpfulness and slow check-ins. Consistency in service quality appears to be an area needing improvement.

Guests frequently mention issues with the Wi-Fi, citing unreliable and slow connections, which can be frustrating for those needing a stable internet connection.

The pool area is well-received, especially for its warmth and family-friendly sections. However, there are occasional remarks about cleanliness and maintenance issues, such as broken tiles and early closure times.

The proximity to the beach is a major plus and guests appreciate the easy access to the sand and sea as well as the stunning ocean views from their rooms.

Parking is a notable drawback with limited spaces and high demand leading to frustration among guests. The condition of the parking lot and the need for reservations only add to the inconvenience.

Overall, 'Don Pelayo Pacific Beach' offers a combination of excellent location, commendable food service and family-friendly amenities, though there are areas—particularly in maintenance, customer service, Wi-Fi connectivity and parking—that could benefit from attention and improvement.
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Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Hotel Quijote Inn

Hotel in Mazatlan

8.1

Very Good

From $120

$

Info Summary of reviewsHotel Quijote Inn excels as a beachfront retreat with an exceptional location that offers direct sea access and close proximity to the Malecon and the Golden Zone. This strategic positioning provides guests with easy access to various dining, shopping and entertainment options. The picturesque sunsets viewed from the suites are frequently celebrated, enhancing the overall experience for those staying at the hotel. The convenience of nearby public transportation, ATMs and a bakery further adds to its appeal.

Breakfast at the hotel is highly appreciated for its excellent service, reasonable pricing and scenic ocean views, complemented by live music. Although not included in the room rates, the overall breakfast experience is well-received by guests.

The restaurant, however, receives mixed feedback mainly due to flavorless food and limited menu options. Service issues such as slow response times and inattentiveness, particularly around the pool area, mar the dining experience. Despite these drawbacks, there are kind mentions of individual staff members providing attentive service.

Rooms at Hotel Quijote Inn are noted for their spaciousness and comfort with many guests praising the cleanliness and pleasant ambiance. Access to the pool, beach and jacuzzis from the suites is an added bonus. However, maintenance issues such as broken furnishings, leaks and lack of hot water are commonly reported. The absence of Wi-Fi in the rooms and minor cleanliness concerns also present challenges.

The staff generally receive commendations for their friendly and supportive nature with several guests acknowledging the exceptional service from various personnel. Specific mentions of individuals suggest a dedication to enhancing guest experiences. However, there are occasional complaints about the demeanor of some staff members, especially during busy periods.

The hotel faces notable difficulties with its Wi-Fi connectivity, particularly in the rooms, where it is non-existent. Even common areas suffer from slow internet speeds and frequent connection issues.

The pool area stands out as a favorite among guests, who appreciate its spaciousness, cleanliness and the added attraction of a jacuzzi. The pool's atmosphere is enhanced by background music, although its early closing time and fluctuating water temperatures are minor setbacks.

The hotel’s beachfront location is a major highlight, offering beautiful views and direct sea access, garnering positive reviews despite occasional mentions of rocky patches and seasonal swimming challenges.

Parking facilities, though available, are often criticized for their narrow and inconvenient layout, making maneuvering difficult, particularly to upper levels.

Families find Hotel Quijote Inn exceptionally welcoming with a pleasant atmosphere and safe pool facilities catering well to children. Positive staff interactions further contribute to a satisfying family stay.

While many guests find the beds comfortable, complaints about old and sagging mattresses indicate a need for updates.

In summary, Hotel Quijote Inn offers a desirable beachfront location, family-friendly atmosphere and comfortable rooms, but would benefit from improvements in restaurant quality, Wi-Fi availability and maintenance issues to enhance overall guest satisfaction.
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Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Emporio Mazatlan

Hotel in Mazatlan

7.8

Good

From $95

$

Info Summary of reviewsEmporio Mazatlan stands out primarily for its prime beachfront location, offering direct beach access and stunning sea views. Its central position provides easy access to the Malecón, shops, restaurants and nightlife, making it a highly desirable spot for those looking to explore Mazatlan. Guests frequently highlight the convenience and beauty of the hotel's setting within the city's golden zone.

The hotel's facilities and services are generally well-received with special accolades for the swimming pools which are described as beautiful and uncrowded. Although some areas of the property could benefit from updates, the ongoing renovations are acknowledged positively. Visitors commend the spacious and clean rooms, the friendly and attentive staff and the quality of the breakfast offerings, which contribute to a welcoming atmosphere.

The breakfast buffet is particularly praised for its variety and taste, offering excellent quality and value for money. Dining experiences, including the well-received New Year's Eve dinner, are also highlighted, despite some occasional concerns about food variety and service speed.

Room conditions, however, present a mixed picture. While many guests appreciate the spaciousness and comfort of the newly remodeled rooms with stunning sea views, others report issues with maintenance, cleanliness and outdated facilities. Guests notable concerns about hygiene and noise in certain rooms are offset by the beautiful views and comfort when maintenance issues are properly addressed.

Cleanliness is another mixed aspect with some guests praising the daily room cleaning and overall clean pool areas, while others point out dirt, bad odors and maintenance issues within the rooms. Despite these inconsistencies, the hotel staff's friendliness and attentiveness significantly enhance the guest experience.

Internet connectivity and gym facilities fall short of expectations with notable complaints about poor WiFi service and outdated gym equipment. However, the pool areas receive positive remarks for being clean and family-friendly, featuring amenities like a pirate ship and slides for children, though some mention needing improvements in pool maintenance and furniture.

Beach access is a highlight with guests enjoying the convenience of loungers and palapas, despite the relatively small beach area and occasional safety concerns due to strong waves. Parking is another area with mixed reviews with free parking available but complaints about the valet service and limited parking spaces.

For travelers seeking vibrant nightlife, the hotel's proximity to local clubs and music venues is ideal, although those preferring quieter environments might find the area too noisy. Overall, the combination of the fantastic location, beach access and positive guest services makes Emporio Mazatlan an attractive choice for visitors seeking relaxation and convenience in Mazatlan.
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Beachfront Hotel

Hotel near The Beach

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Pueblo Bonito Mazatlan Beach Resort - All Inclusive

Resort in Mazatlan

8.9

Excellent

From $226

$

Info Summary of reviewsPueblo Bonito Mazatlan Beach Resort - All Inclusive is a highly recommended hotel with many positive reviews from guests. The location is superb with easy access to convenience stores, shopping centers and the beach. The hotel offers a variety of remodeled facilities and modern, spacious rooms that provide a beautiful ocean view. The staff is friendly and attentive, ensuring that everything is in place for a relaxing vacation for the whole family. The beach is amazing and family-friendly with plenty of activities for kids. The pool facilities are great, although some guests note there were a limited number of chairs available and not enough shade in the pool area. The food is delicious with plenty of variety across the resort's restaurants, although some guests have noted restrictions on the all-inclusive package. Overall, Pueblo Bonito Mazatlan Beach Resort - All Inclusive offers a comfortable and clean environment with the potential for an incredibly luxurious stay.
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Resort near The Beach

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Resort with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Hotels in Mazatlan