فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم
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Summary of reviews'فندق ضيوف المقام للغرف والشقق المفروشة' has garnered positive reviews particularly for its strategic location, cleanliness and hospitality. Conveniently situated close to the Holy Mosque in Mecca, the hotel is accessible via a short taxi ride, making it practical for pilgrims. Proximity to essential services such as restaurants and shops also adds to its appeal. While the lack of buses or shuttle services and the limited parking spaces pose challenges, the locality is generally calm and pleasant.
Guests frequently praise the rooms for their cleanliness, comfort and spaciousness. Full facilities and good value for money are often highlighted, despite occasional mentions of the need for renovations and maintenance. The friendly and cooperative staff significantly enhance the guest experience with many appreciating their courteous and professional demeanor. Notable employees like Ali, Abdullah and Essam have often been singled out for their exceptional service.
Cleanliness is a standout feature of the hotel with guests consistently noting the immaculate condition of rooms and common areas. Though there are occasional critiques regarding room service frequency, the overall sentiment remains very positive.
Family accommodations are well-regarded with ample facilities and amenities that cater to children and elderly guests. Nevertheless, the safety of windows and the necessity of arranging individual transportation are noted concerns.
The Wi-Fi service receives mixed reviews—while common areas enjoy good connectivity, room connections are often weak or unreliable.
For those emphasizing cost-efficiency, the hotel offers excellent value, often surpassing expectations for its nominal star rating. The comfort of beds receives varied feedback, ranging from clean and comfortable to issues with size and maintenance.
Despite some limitations in accessibility, primarily due to parking and transportation, the hotel's prime location and supportive staff make it a worthy option for budget-conscious travelers seeking comfort and convenience.
Categories
Guests frequently praise the rooms for their cleanliness, comfort and spaciousness. Full facilities and good value for money are often highlighted, despite occasional mentions of the need for renovations and maintenance. The friendly and cooperative staff significantly enhance the guest experience with many appreciating their courteous and professional demeanor. Notable employees like Ali, Abdullah and Essam have often been singled out for their exceptional service.
Cleanliness is a standout feature of the hotel with guests consistently noting the immaculate condition of rooms and common areas. Though there are occasional critiques regarding room service frequency, the overall sentiment remains very positive.
Family accommodations are well-regarded with ample facilities and amenities that cater to children and elderly guests. Nevertheless, the safety of windows and the necessity of arranging individual transportation are noted concerns.
The Wi-Fi service receives mixed reviews—while common areas enjoy good connectivity, room connections are often weak or unreliable.
For those emphasizing cost-efficiency, the hotel offers excellent value, often surpassing expectations for its nominal star rating. The comfort of beds receives varied feedback, ranging from clean and comfortable to issues with size and maintenance.
Despite some limitations in accessibility, primarily due to parking and transportation, the hotel's prime location and supportive staff make it a worthy option for budget-conscious travelers seeking comfort and convenience.
Family Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
About فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم
License: 10007473
Guest Reviews
Location
Despite the overall positive feedback on the location, some reviews mention a few challenges. The distance to the Haram means that guests cannot rely on walking and need to hire taxis, as no buses or shuttle services are provided by the hotel. Parking appears to be an issue with limited spaces often leading to difficulties for those arriving by car. Additionally, the hotel's listed address on booking platforms has occasionally caused confusion for arriving guests.
The locality is described as calm and pleasant with a few reports indicating it to be noisy due to traffic. The hotel itself is praised for being clean and some guests find it elegant and classy. The price point is seen as fair, particularly during peak seasons, adding to the hotel's value proposition for budget-conscious travelers. While the distance from the Haram is a consistent point of concern, the general sentiment suggests that the convenience of nearby amenities and affordable taxi rides throughout Mecca make 'فندق ضيوف المقام للغرف والشقق المفروشة' a good choice for pilgrims seeking both comfort and economy.
Rooms
However, some guests pointed out issues such as the need for renovations and specific maintenance concerns, including deteriorating bathrooms, narrow room sizes and occasional bad odors. Room service and cleaning frequency received mixed feedback with some experiencing inadequate service during their stay. There were also mentions of rooms lacking proper ventilation and necessary utilities like phones and towels.
Despite a few drawbacks, the hotel's clean and comfortable accommodations, coupled with friendly staff and excellent service, made it a commendable choice for many guests, particularly for those visiting for the purpose of Umrah. Overall, the property provided good facilities and a pleasant stay experience, making it a recommended option for budget-conscious travelers seeking comfort and convenience.
Beds
However, there are notable criticisms. Issues range from the beds being too short and small, to the discomfort of some beds due to poor quality and protruding springs. Furthermore, some guests mentioned issues with cleanliness, including unclean bed covers, sheets, pillows and even dust on the blankets. Bedding maintenance also seems inconsistent with some beds appearing not to have their sheets changed regularly.
Overall, while many guests found comfort in the beds at the hotel, significant concerns about bed size, cleanliness and maintenance were also noted.
Cleanliness
Staff
Several reviews noted the respectful and polite behavior of the staff with multiple mentions of their willingness to assist with various requests and issues swiftly. The hotel's supportive atmosphere was further complemented by employees' attentiveness and their excellent treatment of visitors, which left a lasting impression on many guests.
However, there were some mentions of less positive experiences, such as language barriers and instances where the staff's problem-solving capabilities could be improved. Despite these occasional setbacks, the overall sentiment remains highly favorable with the majority of reviewers expressing gratitude for the staff's cooperation and excellent hospitality. The hotel's clean and calm environment, combined with its supportive team, seems to make it a solid choice for visitors seeking a comfortable stay close to the holy mosque.
Wi-Fi
However, numerous reviews indicated significant issues with the Wi-Fi in the rooms. There were repeated mentions of weak or nonexistent internet connections in the rooms with some noting that the Wi-Fi did not reach their specific floors or was unavailable for days. The performance seemed to falter particularly for specific applications like WhatsApp, where only messaging and voice calls were possible, but not video calls.
Some guests pointed out the need for updating the Wi-Fi facilities, as the connection was often described as very weak, slow and unreliable. There were instances reported where Wi-Fi was good only in the lobby and not in the rooms, reflecting inconsistency in service.
Overall, while the hotel does provide Wi-Fi, consistent and reliable internet access in the rooms remains an area requiring improvement to meet guest expectations fully.
Family
However, there are significant concerns about the safety of the windows, making the place unsuitable for families with young children. Additionally, the need for transportation, often by taxi or bus, was noted as a drawback for families traveling back and forth to the Haram. Despite these issues, the family packages offer good value for short stays and many guests expressed their intention to return or recommend the hotel for a comfortable family visit.
3 Star
Reviewers consistently emphasize the excellent value for money, noting the reasonable pricing and highlighting that the cost is well-aligned with the amenities provided. Despite some discrepancies regarding its star rating with the property officially marked as a one-star hotel, guests often feel it deserves a higher rating due to its maintained quality and services.
Some guests have pointed out areas needing improvement, such as room carpet cleanliness and the lack of accessibility features, but overall, the hotel is recommended for travelers seeking a cost-effective, clean and comfortable stay.
Accessible
However, guests have highlighted several areas where the hotel could improve. Primarily, the lack of private parking spaces has been a recurrent issue with many noting the scarcity and inconvenience of nearby public parking options. Additionally, the absence of transportation services to and from the Haram appears to be a notable concern, requiring guests to arrange their own transit.
The hotel's bathroom facilities have also been mentioned, particularly the lack of a shower box and issues with flooding after showers. While the site's accessibility and proximity to the sanctuary are appreciated, the lack of dedicated accessibility features for wheelchairs detracts from the overall convenience.
Despite these drawbacks, the hotel's location remains a significant benefit, making it a practical choice for visitors, although improvements in transportation and parking facilities would further enhance guest experience.
No, فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم doesn't have any pool.
No, a spa isn't available at فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم.
No, فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم doesn't allow dogs.
No, parking facilities aren't available at فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم.
No, فندق ضيوف المقام 2 للغرف والشقق المفروشة توصيل مجاني للحرم doesn't have a gym.
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