Hotel Dann Carlton Medellín
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Summary of reviewsHotel Dann Carlton Medellín offers a highly recommended experience, largely attributed to its prime location in the vibrant El Poblado neighborhood, which provides easy access to top attractions, dining and nightlife. This excellent centrality, coupled with a safe and secure environment, allows guests to explore the city effortlessly, benefiting from spectacular views, particularly from higher floors.
The breakfast experience at the hotel stands out for its extensive variety and high-quality offerings, including traditional Colombian dishes and fresh fruits, all served in a pleasant atmosphere with attentive service. Though some guests found the breakfast options repetitive over long stays, the general consensus remains highly favorable.
Dining options within the hotel are diverse and frequently praised, particularly the revolving restaurant on the 18th floor for its stunning views and fantastic cuisine. While the rooftop restaurant, Tony Roma's, receives mixed reviews, other venues like the 43 Street restaurant are noted for their excellent dishes and friendly service.
Rooms at the hotel are generally spacious, clean and comfortable with large beds and remarkable views. Despite minor issues related to outdated fixtures and occasional maintenance needs, the overall room experience remains positive, highlighted by excellent room service and pleasant decor.
Cleanliness is a prominent feature with both rooms and public areas like the pool and gym maintained to high standards. The housekeeping staff, notably Jennifer, receive special mention for their meticulous work and friendly demeanor.
The hotel's staff is celebrated for their professionalism and friendliness with bilingual abilities that enhance the experience for international visitors. Special thanks are often given to individuals like Jennifer in housekeeping and Ruben at reception for their outstanding service.
The Wi-Fi experience varies with some guests finding it satisfactory and others facing issues with connectivity, especially on higher floors. However, when stable, the Wi-Fi is appreciated for its speed and reliability.
The hotel's spa facilities, including Turkish baths, saunas and steam rooms, receive positive feedback, adding to the relaxation and comfort of guests’ stays despite a few areas needing modernization. The gym, while well-equipped, is considered outdated by several guests and could benefit from updates and better maintenance.
The pool area is a highlight, praised for its cleanliness, size and welcoming atmosphere. Despite occasional maintenance issues, the heated pool and jacuzzi are well-received, providing a pleasant space for relaxation.
Parking facilities are well-regarded for their security, spaciousness and convenience, although some guests experienced confusion with the setup. Overall, guests find the parking more than satisfactory.
In conclusion, Hotel Dann Carlton Medellín is a favorable choice for travelers seeking a comfortable, well-located and service-oriented stay with excellent dining and recreational options, despite a few areas needing attention.
Categories
The breakfast experience at the hotel stands out for its extensive variety and high-quality offerings, including traditional Colombian dishes and fresh fruits, all served in a pleasant atmosphere with attentive service. Though some guests found the breakfast options repetitive over long stays, the general consensus remains highly favorable.
Dining options within the hotel are diverse and frequently praised, particularly the revolving restaurant on the 18th floor for its stunning views and fantastic cuisine. While the rooftop restaurant, Tony Roma's, receives mixed reviews, other venues like the 43 Street restaurant are noted for their excellent dishes and friendly service.
Rooms at the hotel are generally spacious, clean and comfortable with large beds and remarkable views. Despite minor issues related to outdated fixtures and occasional maintenance needs, the overall room experience remains positive, highlighted by excellent room service and pleasant decor.
Cleanliness is a prominent feature with both rooms and public areas like the pool and gym maintained to high standards. The housekeeping staff, notably Jennifer, receive special mention for their meticulous work and friendly demeanor.
The hotel's staff is celebrated for their professionalism and friendliness with bilingual abilities that enhance the experience for international visitors. Special thanks are often given to individuals like Jennifer in housekeeping and Ruben at reception for their outstanding service.
The Wi-Fi experience varies with some guests finding it satisfactory and others facing issues with connectivity, especially on higher floors. However, when stable, the Wi-Fi is appreciated for its speed and reliability.
The hotel's spa facilities, including Turkish baths, saunas and steam rooms, receive positive feedback, adding to the relaxation and comfort of guests’ stays despite a few areas needing modernization. The gym, while well-equipped, is considered outdated by several guests and could benefit from updates and better maintenance.
The pool area is a highlight, praised for its cleanliness, size and welcoming atmosphere. Despite occasional maintenance issues, the heated pool and jacuzzi are well-received, providing a pleasant space for relaxation.
Parking facilities are well-regarded for their security, spaciousness and convenience, although some guests experienced confusion with the setup. Overall, guests find the parking more than satisfactory.
In conclusion, Hotel Dann Carlton Medellín is a favorable choice for travelers seeking a comfortable, well-located and service-oriented stay with excellent dining and recreational options, despite a few areas needing attention.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
About Hotel Dann Carlton Medellín
License: 4791
Guest Reviews
Location
Safety is another significant advantage of the hotel's central setting, making it a comfortable and secure base for exploring the city. The proximity to various transportation options further enhances its appeal, allowing guests to reach any part of Medellín effortlessly. Multiple reviewers emphasize the spectacular views over El Poblado and Medellín, particularly from the higher floors, adding to the overall appeal of the location.
With exceptional location-centric benefits such as easy mobility, accessibility to commercial and dining establishments and a vibrant surrounding area, Hotel Dann Carlton Medellín is highly recommended by visitors who value both convenience and a rich local experience.
Breakfast
Despite the overall positive feedback, a few guests suggest that the breakfast menu could benefit from more variety, as some found it repetitive over multiple days. A small number of reviews mentioned specific issues, such as a crowded buffet area and limited options in the morning spread.
Overall, Hotel Dann Carlton Medellín's breakfast is considered a standout feature, lauded for its abundance, diversity and quality, making it a memorable part of many visitors' stays.
Dinner
Many reviews commend the quality and taste of the food, noting that both lunch and dinner were fantastic. The restaurant on the first floor also receives positive mentions for its great food and friendly staff. The breakfast provided by the hotel is consistently described as excellent.
However, some guests have noted inconsistencies in food quality. The rooftop restaurant, Tony Roma's, receives mixed reviews with some guests finding the food at times average or in need of improvement. Despite this, the 43 Street restaurant garners praise for its exquisite pasta dishes and overall dining experience, although it's advised to provide shade due to its sunny afternoon setting.
Overall, the gastronomic experience at Hotel Dann Carlton Medellín is well-regarded with multiple dining venues offering good quality and variety. Whether guests are enjoying a meal on the rotating 18th floor or a dish from one of the other onsite restaurants, they find plenty of excellent food options to elevate their stay.
Rooms
Room service is often praised for its excellence, although there are occasional mentions of minor cleanliness issues and discrepancies in service consistency. Some rooms are modern and well-equipped with amenities like huge TVs and a large selection of cable channels, adding to the overall comfort.
However, several reviews note that certain areas of the hotel, especially the bathrooms, could benefit from updates and remodeling. Issues like dated fixtures, lack of sufficient bathroom amenities and occasional problems with room appliances such as the toilet and air conditioning are mentioned. Soundproofing appears to be an area needing improvement, as noise from adjacent rooms or external sources can sometimes disturb guests.
Despite these, the overall consensus is positive with guests appreciating the comfortable, clean environment and the outstanding room service. The hotel's location, coupled with its spacious and visually appealing rooms, makes it a favorable choice for both leisure and business travelers.
Beds
The bedding quality also stands out with compliments on the excellent sheets and soft pillows contributing to a restful sleep experience. Guests appreciate the cozy and comfortable rooms, which complement the plush beds for an overall relaxing stay.
However, there are a few mentions of the beds being too soft for some guests' preferences with occasional comments about the need for maintenance or cleanliness improvements. Despite these minor critiques, the majority of reviews highlight the beds as a major positive aspect of the hotel, ensuring a comfortable and pleasant stay for most visitors.
Cleanliness
The dedicated cleaning staff, notably employees like Jennifer, are appreciated for their meticulous work and helpful demeanor. Guests frequently highlight the hotel’s cleanliness, noting everything from menus to common areas are kept tidy and fresh. Despite a few isolated remarks about certain areas needing more attention, the general sentiment is overwhelmingly positive, reinforcing the hotel's reputation for maintaining a high standard of cleanliness throughout its property.
Additionally, the hotel’s good location, friendly staff and comfortable, well-appointed rooms contribute to an overall pleasant experience. The efforts in housekeeping, combined with the consistent cleanliness of the property, make Hotel Dann Carlton Medellín a reliable choice for travelers.
Staff
The waitstaff and room attendants are often noted for their attentiveness and consistent high-quality service, making dining a delightful experience. Special mentions are given to individuals like Jennifer for her outstanding cleaning services and Ruben at reception for his remarkable customer service.
Despite these positives, there are occasional mentions of areas needing improvement, such as the efficiency of the check-in/check-out process and the professionalism of the security team. Some guests also noted that certain front desk staff could benefit from additional training to enhance their service quality.
Overall, the staff at Hotel Dann Carlton Medellín make a lasting impression with their warm and helpful demeanor, contributing significantly to guests' memorable and pleasant stays.
Wi-Fi
Despite some guests noting the Wi-Fi's adequacy for general use, many expressed frustration over its unreliability, highlighting the need for urgent improvements. The feedback suggests that those who prioritize robust internet connectivity for work or streaming may find the current Wi-Fi service disappointing. Nonetheless, when the connection was stable, guests found it to be sufficiently fast for their needs. Overall, Wi-Fi performance at the hotel seems inconsistent, ranging from satisfactory to needing considerable enhancement.
Spa
The inclusion of the spa areas in the room price was a pleasant surprise for many, adding value to their stay. Guests also enjoyed the additional amenities, such as the swimming pool, jacuzzi and hammam, which complemented their overall spa experience nicely.
However, there were occasional remarks about the spa and associated facilities, such as the pool and jacuzzi, needing modernization and upkeep to meet higher standards. Despite these few critiques, the majority of guests expressed satisfaction with the spa services and facilities, making it a notable element of Hotel Dann Carlton Medellín.
Gym
However, several guests noted that the gym is outdated with equipment reflecting styles from the 1980s. Many reviews suggest that the machines are old and in need of maintenance with some cardio machines out of service. The weight room is described as severely outdated and there are mentions of broken and dysfunctional gym equipment. There are also comments about the gym area being dirty at times, indicating a need for better upkeep.
Overall, while the gym provides the essentials for a decent workout, it significantly lacks modernity and proper maintenance. Improvements and updates are highly recommended to meet the expectations of a 5-star hotel.
Pool
The pool service is noted as good and welcoming, offering towels, sunbeds and a relaxing vibe, perfect for chilling. Despite some concerns about the pool temperature being cooler than desired, the heated pool and jacuzzi have been well-received for their comfort and functionality.
Several reviews also commend the pool's cleanliness and the pleasant atmosphere of the surrounding area. The hotel's pool is described as a fantastic spot to unwind with ample space to relax and take in the surroundings. Access to the pool is seen as a substantial benefit, complemented by other facilities like a gym and sauna.
However, it's important to note that maintenance issues can sometimes arise, as indicated by guests who were disappointed with the pool's availability on certain days. Despite this, the overall sentiment remains very positive, emphasizing the pool as a standout feature of the hotel where guests can enjoy a beautiful and respectful environment.
Parking
Family
The amenities include a family-friendly pool, which appears to enhance the family's experience significantly. Guests appreciate the hotel's location in what is mentioned as a great family area, further adding to the convenience of staying with children.
Staff performance is generally viewed positively with several guests mentioning how well they were treated, often likening the experience to being among family. Special family memories, such as wedding events, also highlight the hotel's capability to cater to significant family milestones.
Overall, the overwhelming sentiment indicates that Hotel Dann Carlton Medellín is a reliable and welcoming choice for families looking to enjoy their stay in Medellín. Despite a few minor inconveniences mentioned, the hotel's effort to cater to families' needs appears to shine through the majority of reviews.
Nightlife
Surrounding the hotel, the neighborhood of El Poblado is renowned for its energetic nightlife, ensuring visitors have ample options to experience the local culture. With an abundance of nightlife options close by, including beer bars, discos and music venues, guests can easily immerse themselves in the festive spirit of Medellín.
However, the vibrant nightlife comes with the trade-off of noise, which can infiltrate the rooms due to the proximity of various music venues. Although the nightlife can sometimes get quite loud, especially late into the night, the location provides a mix of feeling safe while being close to many entertainment options.
Overall, the hotel's prime position also provides easy access to shopping centers, numerous restaurants and bars, making it a convenient base for those prioritizing nightlife and dining experiences during their stay. Despite occasional disturbances, the lively environment and proximity to key nightlife districts make Hotel Dann Carlton Medellín a strong contender for nightlife enthusiasts visiting the city.
5 Star
The hotel's facilities, labeled as fantastic by many, add to its charm, alongside its excellent and strategically advantageous five-star location. However, maintenance issues and dated interiors have been pointed out, detracting from its luxury status. Although the breakfast receives positive mentions, some guests feel it lacks variety compared to typical five-star standards.
Service levels have also been inconsistent with multiple guests indicating that it falls short of five-star expectations. There are mentions of poor hygiene and inadequate staffing at times, which negatively impact the overall guest experience. While the hotel offers signature touchless technology, effectiveness and maintenance appear to be concerns.
Despite these shortcomings, the affordability of hotel rates for a five-star rating and its iconic status in Medellín are appreciated. In conclusion, while Hotel Dann Carlton Medellín boasts several positive attributes of a luxurious hotel, it seems to struggle with maintaining consistent top-tier service and facilities expected of a five-star hotel.
Business
Guests commend the hotel for its business-friendly amenities and comfortable meeting spaces, enhancing their work visits. The service quality is highlighted as excellent with a good reception and assistance such as luggage storage for those working in Medellin. The hotel's business center is noted as efficient, ensuring guests have the necessary resources for a productive stay.
While the hotel is geared towards business needs with first-rate amenities and convenience, a few guests noted issues like lack of hot water and unaddressed maintenance requests. These, however, seem to be exceptions rather than the norm in the reviews. Overall, Hotel Dann Carlton Medellín is a recommended choice for business travelers seeking a well-equipped and strategically located venue.
Accessible
There are some noted areas for improvement, such as the occasional lack of ramps for people with functional disabilities and some issues with noise near the pool area. Additionally, some guests mentioned that the rooms are not soundproof and the minibar might not be restocked frequently. However, the ease of parking and the overall accessible nature of the hotel contribute to a generally positive experience for guests with disabilities.
Heated Pool
Outdoor Pool
Honeymoon
Those who celebrated their honeymoon at the hotel loved their time there, often describing it as the best stay ever. They appreciated the excellent services and facilities offered, including couples massages, which added a special touch to their romantic retreat. The overwhelming consensus is that Hotel Dann Carlton Medellín is a perfect choice for newlyweds, making it a highly recommended destination for honeymooners seeking an unforgettable experience.
Luxury
The hotel's location in the Poblado neighborhood is praised with spacious and well-appointed rooms that contribute to the overall luxury feel. It serves as an ideal romantic getaway, offering comfort and a high-category ambiance perfect for couples. The atmosphere of the hotel is consistently described as luxurious with amenities that enhance the experience.
Some guests feel that the hotel, while grand, does not completely match the highest standards of luxury they expected, noting aspects such as views from the rooms and certain luxurious features that seem dated. Despite these critiques, many find the hotel provides excellent value for money, dubbing it both accessible and premium. The Dann Carlton Medellín lives up to its slogan, making guests feel that life truly is a luxury during their stay.
Romantic
Although guests noted the inconvenience of needing to walk a considerable distance to the nearest bar from the pool, the overall sentiment remains highly positive. Especially appreciated are the upgrades for honeymoon stays, underscoring the hotel's commitment to celebrating couple's special moments. For those looking to explore Medellín's vibrant nightlife, the hotel still offers a tranquil retreat to unwind afterwards.
In essence, Hotel Dann Carlton Medellín stands out as an excellent choice for couples looking to explore romance alongside luxury and attentive service in a picturesque setting.
Yes, Hotel Dann Carlton Medellín has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Dann Carlton Medellín.
No, Hotel Dann Carlton Medellín doesn't allow dogs.
Yes, parking facilities are available at Hotel Dann Carlton Medellín.
Yes, Hotel Dann Carlton Medellín has a gym.
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