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Finda Hotel

Medina , شارع جابر بن عبدالله 40و60 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFinda Hotel, also known as فندق فندا, is frequently lauded for its excellent location, cleanliness and modern amenities. Situated a mere 2-3 minute walk from Al-Masjid an-Nabawi, the hotel's proximity to key attractions like gate 36, gate 37, the women's prayer area and the Rawdah Sharif make it a favorable choice for guests visiting the holy city. The hotel’s modern design, spacious rooms with new furniture and diligent cleanliness standards further elevate its appeal. Guests have often commended the polished and well-maintained environment, attentive room service and the professional, courteous staff who often go above and beyond to ensure a pleasant stay.

The dining experience, however, presents a more mixed picture. While the a la carte menu receives praise for its delicious and distinctive flavors, the buffet offerings, particularly for breakfast, fall short of expectations. Many guests have called for a more diverse and higher quality breakfast spread, noting that the existing options do not align with the five-star standards the hotel markets. Dinner service has also experienced delays, impacting the overall dining satisfaction.

Rooms at Finda Hotel are generally appreciated for their spaciousness and comfort. Families and groups will find the room sizes accommodating, although occasional issues with maintenance, cleaning standards and noise insulation have been noted. Despite some reports of minor disturbances such as non-soundproof windows and creaky doors, the overall room experience remains positive due to modern amenities and consistent cleanliness.

A particular strength of Finda Hotel is the staff’s hospitality. The reception team is frequently praised for their efficiency and friendliness, enhancing the welcoming atmosphere. However, guest experiences with service consistency and Wi-Fi connectivity have been variable. Internet service in particular is cited as weak and unreliable, highlighting a need for improvement to meet guest expectations.

For guests with vehicles, the availability of free and spacious parking is a significant advantage, despite the need for better signage and occasional concerns about cart availability and security.

In conclusion, while Finda Hotel excels in many areas such as location, cleanliness, room comfort and staff hospitality, it faces challenges with its dining services, Wi-Fi connectivity and certain aspects of service quality. As such, the hotel provides a generally positive experience but requires enhancements in key areas to fully meet the five-star standard it aims to uphold.
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Categories

Luxury Hotel

Family Friendly Hotel

Small Hotel

5-Star Hotel

Room Types

Deluxe Double Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Classic Triple Room The spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

Classic Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 4 beds.

About Finda Hotel

License: 10006754

Guest Reviews

Location

The location of Finda Hotel--- فندق فندا is frequently praised for being excellent and extremely close to Al-Masjid an-Nabawi. Guests appreciate the mere 2-3 minute walk to the Prophet's Mosque with some noting the proximity to specific gates like gate 36 and gate 37, as well as the women's prayer area and the Rawdah Sharif. The convenience of its location is emphasized as perfect for visiting the mosque and other nearby sites, like the Albaqee cemetery and shops.

The hotel also garners positive remarks for its cleanliness, newness and overall facilities. Despite some comments about distances to restaurants and supermarkets, the proximity to 24-hour services somewhat compensates. Guests also mention good architecture, professional staff and excellent air conditioning. The combination of location, cleanliness and modern amenities makes Finda Hotel a highly recommended place to stay when visiting the holy city.

Breakfast

The reviews of the breakfast at 'Finda Hotel--- فندق فندا' present a mixed impression with significant room for improvement. On the positive side, guests appreciated the atmosphere of the breakfast area, describing it as spacious and beautiful. The variety in breakfast was praised by some, highlighting a diverse and delicious range of options. Words such as excellent, very good and lovely were used to describe their breakfast experiences.

However, many reviews pointed out several areas that need enhancement. Common feedback emphasized the need for more variety and improvement in quality. Some guests expressed disappointment, noting that the breakfast did not align with the standards expected from a 5-star hotel. Critiques included limited and cold food choices, lack of natural juices or fresh fruits and a repetitive menu. Terms like poor, not worthwhile and very bad appeared in the reviews to describe their breakfast experiences.

While parts of the breakfast buffet were considered good or acceptable by some, there was a clear call for better organization, more diverse options and overall improvement to meet higher expectations.

Dinner

Finda Hotel offers a mixed dining experience for its guests. On the positive side, many reviews highlight the delicious taste and distinctive flavor of the dishes available from the a la carte menu. Guests can expect good quality food when ordering specific dishes, which contrasts sharply with the less impressive buffet offerings.

However, the buffet, both for breakfast and dinner, receives significant criticism. Described as limited and below average, it appears to fall short of expectations, particularly given its high cost of 100 Saudi riyals, which many feel is not justified. The breakfast, specifically, has been called catastrophic for a hotel advertised as 5-star.

There are several concerns about the restaurant itself with comments about the high food prices and lack of variety in the dishes offered. The timeliness of service, especially when ordering dinner through room service, also leaves much to be desired as delays are commonly reported.

Overall, while guests can find some enjoyable dishes, there is a broad consensus that improvements are needed in menu variety, food quality and service efficiency to enhance the dining experience at Finda Hotel.

Rooms

Finda Hotel offers spacious and clean rooms, which many guests found comfortable and pleasant. The room sizes were generally appreciated, making them suitable for families and groups. The furniture is new and modern and the bathrooms are clean and well-maintained. Some rooms are equipped with modern amenities, albeit the smaller ones might feel tight for some guests. Despite the comfortable and well-equipped interiors, noise from non-soundproof windows and creaky doors can disturb the tranquility.

Certain drawbacks were noted, including poor room cleanliness on occasions, inadequate room service and connectivity issues with Wi-Fi. Guests also reported maintenance issues such as broken refrigerators, high bed frames and non-functional air conditioning. The presence of unpleasant smells and occasional food remnants beneath beds highlighted inconsistent cleaning standards. Additionally, some rooms lacked the promised views and other advertised amenities, leading to dissatisfaction.

Overall, while many guests found the rooms of Finda Hotel clean and comfortable, there are some significant areas needing improvement, particularly in terms of maintenance, room service efficiency and soundproofing.

Beds

Finda Hotel garners praise for its beds, which guests describe as clean, big and comfortable. Many highlight the comfort and large size of the beds, ensuring a good night's sleep. While some rooms might feel crowded with beds, the overall feedback on bed comfort remains positive. However, there are a few mentions of maintenance needed for the bed frames. The housekeeping staff is noted to focus primarily on tidying the beds in the rooms. Some guests pointed out the bed height being higher than usual, as well as a need for improvements in cleaning other aspects beyond the beds.

Cleanliness

Finda Hotel--- فندق فندا, renowned for its cleanliness, offers guests a polished and well-maintained environment. The rooms are frequently praised for being spacious, neat and very clean. Visitors have noted the hotel's consistent emphasis on thorough cleaning with some highlighting the excellent room service and diligent cleaning staff. The modern design and new furniture elevate the aesthetic appeal, contributing to an overall tidy and organized space. Feedback often points to the cleanliness of specific areas, such as the reception, handwashing sinks and general hotel facilities. Despite occasional mentions of overlooked cleaning tasks, the general consensus is that the hotel maintains high cleanliness standards, ensuring a comfortable and pleasant stay for its guests.

Staff

Finda Hotel---فندق فندا is highly praised for its staff's hospitality and friendliness. Guests consistently highlight the excellent reception, noting the team is courteous, helpful and often going above and beyond to ensure a pleasant stay. Several reviews emphasize the positive interactions with housekeeping with specific accolades for individuals like Al Amin who delivered outstanding service. The hotel management also receives commendations for their efficiency and attention to detail.

However, the reviews reveal inconsistencies in service quality. While many staff members are respectful, cooperative and professional, some guests experienced issues like delayed responses from reception and a lack of guidance regarding parking. The feedback on janitors suggests there's room for improvement in this area, alongside suggestions for more training to enhance overall service. Despite the occasional setbacks, many guests appreciate the warm and generous culture, especially during special occasions like National Day celebrations. Overall, the commitment to cleanliness and superb service from most staff members leaves a positive impression on visitors.

Wi-Fi

Numerous reviews of Finda Hotel - فندق فندا point to significant issues with the internet connectivity throughout the premises. Guests have frequently reported that the Wi-Fi is very weak or almost non-existent, particularly in the rooms. The network connection is often described as poor or even horrible with some guests noting that there is no Wi-Fi network available at all. Moreover, the internet speed is frequently criticized for being too slow and in some cases, the connection is so weak that it sometimes disconnects entirely. Mobile phone service also appears to suffer from similar issues with guests mentioning that their mobile phones are often out of service. Overall, the internet and network services at the hotel are in urgent need of improvement.

Parking

At Finda Hotel--- فندق فندا, guests consistently appreciate the availability of free parking. Many reviews highlight the spacious and well-organized parking spaces, making it convenient for hotel guests to park their vehicles. The parking lots are described as comfortably accommodating various cars, enhancing the overall convenience of staying at the hotel. However, some guests have noted a lack of signage, particularly for entrances, exits and directions from Basement 3, which could be improved for better navigation. While free parking is a significant benefit, a few reviewers mentioned concerns such as vandalism and occasional instances of limited availability or absence of carts for luggage transfer. Despite these issues, the general consensus favors the free and spacious parking facilities offered by the hotel.

Family

Finda Hotel offers a comfortable and satisfying experience for families with many guests highlighting its suitability for family visits. The hotel provides family rooms and quiet spaces for visitors, ensuring that families feel comfortable and well-catered to during their stay. The services offered are tailored to meet family needs, making it a top choice for those traveling with relatives. Guests frequently recommend the hotel to their families and friends, appreciating its respectful and polite atmosphere, along with its convenient location. Although there appears to be some concern about the lack of a dedicated family section, the overall consensus is that Finda Hotel is a good option for family stays and visits.

5 Star

Finda Hotel, also known as فندق فندا, offers a mix of experiences based on guest reviews. While the rooms are consistently described as clean and well-maintained, embodying a five-star standard, the breakfast service has room for significant improvement. Despite the breakfast menu being good in value, it does not meet the high expectations typically associated with a five-star rating. Additionally, multiple reviews indicate that the overall service does not align with the premium price paid with some guests feeling it resembles that of a lower-star establishment. The internet service is mentioned as patchy, which further detracts from the high-end experience expected from a hotel of this caliber. Although the hotel is praised for its proximity to the Haram and maintaining certain aspects of five-star quality, many guests believe it does not justify its five-star classification considering the price and overall service.

No, Finda Hotel doesn't have any pool.

No, a spa isn't available at Finda Hotel.

No, Finda Hotel doesn't allow dogs.

No, parking facilities aren't available at Finda Hotel.

No, Finda Hotel doesn't have a gym.

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