Hotel Arissa
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Summary of reviewsHotel Arissa enjoys widespread acclaim, particularly for its excellent location. Positioned near the heart of Melaka, the hotel offers easy access to Jonker Street and other significant attractions such as Cheng Hoon Teng Temple and the Stadthuys, all within walking distance or a short drive away. Despite being centrally located, it maintains a quiet, peaceful ambiance, making it both convenient and restful for guests.
Although the hotel does not provide breakfast services, its proximity to various eateries helps mitigate this inconvenience. Guests may need to explore the local dining scene, especially during busy weekends when queues can be long.
The rooms at Hotel Arissa receive high marks for spaciousness, cleanliness and comfort, many featuring modern amenities and some even offering balconies. The spacious nature of the rooms makes them suitable for family stays and the consistent praise for housekeeping services underscores the hotel's commitment to cleanliness. However, occasional minor maintenance issues and reports of insufficient lighting and poor soundproofing suggest room for improvement.
The staff at Hotel Arissa are frequently highlighted for their friendliness, professionalism and helpfulness. The front desk and reception staff, in particular, receive consistent praise for their attentiveness and efficiency, enhancing the overall guest experience.
WiFi service at the hotel is a mixed bag with some guests reporting strong, reliable connections while others experience weak signals and intermittent disruptions. Parking is a standout feature with guests appreciating the ample, accessible and free parking spaces available.
Guest feedback on the beds is varied; although many find them comfortable and clean, there are mentions of discomfort due to inconsistent mattress quality and pillow softness. Nonetheless, this does not significantly detract from the overall positive perception of the hotel's accommodations.
As a three-star establishment, Hotel Arissa offers notable value for money. Many guests appreciate its affordable rates and the quality that exceeds typical expectations for budget hotels. Accessibility features make it a welcoming option for families and wheelchair users, though some minor inconveniences like the lack of air conditioning in the lift lobbies are noted.
Overall, Hotel Arissa presents a compelling option for travelers looking for a convenient, comfortable and affordable stay in Melaka, bolstered by strong staff service and strategic location.
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Although the hotel does not provide breakfast services, its proximity to various eateries helps mitigate this inconvenience. Guests may need to explore the local dining scene, especially during busy weekends when queues can be long.
The rooms at Hotel Arissa receive high marks for spaciousness, cleanliness and comfort, many featuring modern amenities and some even offering balconies. The spacious nature of the rooms makes them suitable for family stays and the consistent praise for housekeeping services underscores the hotel's commitment to cleanliness. However, occasional minor maintenance issues and reports of insufficient lighting and poor soundproofing suggest room for improvement.
The staff at Hotel Arissa are frequently highlighted for their friendliness, professionalism and helpfulness. The front desk and reception staff, in particular, receive consistent praise for their attentiveness and efficiency, enhancing the overall guest experience.
WiFi service at the hotel is a mixed bag with some guests reporting strong, reliable connections while others experience weak signals and intermittent disruptions. Parking is a standout feature with guests appreciating the ample, accessible and free parking spaces available.
Guest feedback on the beds is varied; although many find them comfortable and clean, there are mentions of discomfort due to inconsistent mattress quality and pillow softness. Nonetheless, this does not significantly detract from the overall positive perception of the hotel's accommodations.
As a three-star establishment, Hotel Arissa offers notable value for money. Many guests appreciate its affordable rates and the quality that exceeds typical expectations for budget hotels. Accessibility features make it a welcoming option for families and wheelchair users, though some minor inconveniences like the lack of air conditioning in the lift lobbies are noted.
Overall, Hotel Arissa presents a compelling option for travelers looking for a convenient, comfortable and affordable stay in Melaka, bolstered by strong staff service and strategic location.
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel Arissa enjoys a highly praised location that stands out as its most attractive feature. The hotel is strategically positioned near the heart of Melaka, making it an ideal spot for both leisure and business travelers. Guests frequently compliment its proximity to Jonker Street with many mentioning it is within walking distance or a short drive away, providing easy access to the lively local scene and historic sites.
The hotel's position in the downtown area ensures guests are conveniently close to various city activities, eateries, banks and tourist spots. Many reviews highlight the ease of parking and accessibility, noting that significant attractions such as Cheng Hoon Teng Temple, the Stadthuys and the riverside are just a short stroll away.
Despite its centrality, the hotel maintains a quiet ambiance, offering a peaceful retreat from the hustle and bustle of the city. It's noted for its perfect balance: close enough to enjoy the city’s buzzing atmosphere yet sufficiently distant to offer tranquility and easy access without dealing with heavy traffic. Overall, Hotel Arissa’s location is frequently described as excellent, making it a favorable choice for visitors keen on exploring Melaka with minimal hassle.
Travelers seeking a comfortable stay at Hotel Arissa should be aware that the hotel does not provide breakfast options for its guests. While the accommodation itself is well-regarded, it's important to note that there is no on-site restaurant or breakfast area, as these facilities have been closed. Guests will need to explore nearby options for their morning meals, though it can be challenging to find places without long queues, especially on weekends. The absence of breakfast and dining amenities is often cited in reviews with some guests expressing disappointment, particularly when expecting these services based on previous hotel descriptions. For those who prioritize a convenient breakfast service, it might be worthwhile considering this aspect before making a reservation.
Hotel Arissa offers a generally positive experience for guests with reviewers consistently highlighting the spaciousness and cleanliness of the rooms. Many guests appreciate the comfortable and modern design, noting that the rooms are cozy with ample space and modern amenities. The presence of balconies in some rooms adds a nice touch, offering pleasant views and fresh air options.
The hotel rooms are often described as large and comfortable, suitable for families and equipped with good facilities like air conditioning and refrigerators. Guests find the rooms to be tidy with sufficient lighting in most cases, although there are a few mentions of dim lighting and some maintenance issues like dusty areas and old fixtures.
Guest reviews also commend the cleanliness of the rooms with many noting that the housekeeping staff does a good job of keeping the spaces neat and tidy. Beds and pillows are frequently mentioned as comfortable, contributing to a good night’s sleep.
Despite the overall positive feedback, there are a few concerns raised by some guests. These include occasional issues with insufficient room cleaning, poorly maintained facilities and inadequate lighting. There are also mentions of noise due to poor soundproofing and some minor inconveniences like missing towels or floor mats.
On the whole, Hotel Arissa seems to deliver value for money with its clean, spacious and comfortable rooms, making it a solid choice for travelers looking for a pleasant stay.
Hotel Arissa has garnered mixed reviews regarding the comfort of its beds. Many guests have praised the hotel for its comfortable and clean beds, often describing them as amazing and very comfortable. Some even noted the availability of king-size beds and the spaciousness of the rooms.
However, there is notable inconsistency in guest experiences. A significant number of reviews mention issues such as beds being uncomfortable, too soft or too hard. Some beds are described as old and worn out with springs poking into the body, causing discomfort. There are also mentions of beds being noisy and the mattress quality needing improvement.
Pillows also received varied feedback with some guests finding them soft and comfortable, while others thought they were too soft, flat or in need of replacement. Additionally, a few guests reported unpleasant odors from the pillows and bed sheets, raising concerns about cleanliness and hygiene.
Overall, while many guests have had a comfortable stay, the hotel could benefit from addressing the inconsistency in bed quality and cleanliness to enhance the guest experience.
Nestled in a convenient location near Melaka City, Hotel Arissa receives mixed reviews regarding its cleanliness. On the bright side, many guests frequently highlight a range of positive experiences. The hotel rooms are often described as clean, tidy and comfortable with particular praise for the modern and newly renovated spaces. Visitors commend the exceptional hygiene maintained in the rooms and bathrooms, emphasizing the spotless and fragrant environment. The spacious and comfortable rooms, coupled with the friendly and helpful staff, contribute to a welcoming stay.
However, not all guests shared the same experience. Some have noted issues with cleanliness, particularly in the bathrooms where problems such as mold, stains and an unpleasant odor were mentioned. There are also sporadic reports of rooms not being thoroughly cleaned with visible dust, leftover rubbish and other maintenance problems like dirty air-conditioning units and slippery floors in the bathrooms.
In summary, while the hotel often meets guests' expectations in terms of cleanliness and comfort, consistent and thorough cleaning remains an area for improvement to ensure a uniformly pleasant stay for all visitors.
Hotel Arissa boasts a commendable reputation for its exceptional staff service as reflected by numerous guest reviews. The recurring theme throughout the feedback highlights the friendliness and helpfulness of the staff. Specifically, employees at the front desk and reception are repeatedly described as polite, courteous, attentive and welcoming. These staff members go above and beyond to ensure guests have a pleasant stay, often offering suggestions on local attractions and dining options, making the check-in and check-out processes quick and efficient and maintaining a consistently professional demeanor.
Guests appreciate how the hotel personnel are always ready to assist with various needs, from guiding reservations to addressing unexpected situations promptly. There are special mentions of individuals like Wan and Atiqah, who stood out for their kindness and friendly nature. Cleanliness and attentiveness are also highly regarded with staff ensuring that the facilities are well-maintained and quiet, enhancing the overall experience.
However, there are occasional notes about less than friendly encounters with some staff members, specifically in reception, highlighting the need for consistent customer service training across the board. Additionally, a few logistical issues, such as noise and cleanliness concerns, were mentioned but did not significantly detract from the majority of positive comments about the staff's dedication and hospitality.
Overall, the staff at Hotel Arissa significantly contribute to guests' positive experiences with their efficient, polite and friendly approach, ensuring a warm and accommodating environment for all visitors.
Guests had varied experiences with the WiFi at Hotel Arissa. While some found the WiFi service to be good, reliable and even fast in certain rooms, others reported numerous issues including weak signals, slow speeds and occasional disconnections. Several guests highlighted that there was no WiFi provided in some areas and a few mentioned that the WiFi services could be better. Despite these shortcomings, there were still mentions of relatively fast and good WiFi, indicating that the hotel's internet performance may vary depending on the room or location within the hotel. Additionally, some reviews pointed out that the TV channels were limited with notable gaps in entertainment options for children.
Hotel Arissa offers a highly praised parking experience, consistently noted for its convenience and abundance. Guests frequently highlight the ample and spacious parking areas available, emphasizing the ease of access and the presence of designated spots. The availability of free parking is particularly appreciated, adding great value to the stay. Despite occasional comments about limited spaces and the need for covered areas, the majority of reviews stress the sufficient and easily navigable parking options provided. The proximity of parking to the hotel further enhances convenience with safe and strategically located spots. Overall, parking at Hotel Arissa is a standout feature, simplifying the travel experience for guests with numerous and well-maintained spaces.
Hotel Arissa offers a value-for-money stay that is highly appreciated by guests seeking budget accommodations. The facility is considered a good budget hotel, delivering reasonable quality for the price that guests pay. With its spacious rooms and decent service, it stands out as providing excellent value for the cost.
Many guests commend the hotel for its reasonable rates, making it a good choice for those looking to save without compromising too much on comfort. The hotel feels a bit above what one would expect from a typical 3-star experience with timely and satisfactory services.
However, there are a few setbacks noted. Some guests felt that the property is not always worth the price paid and occasional issues with housekeeping have been mentioned. Despite these minor inconveniences, the consensus is that the overall stay is quite acceptable, especially during weekdays when value-for-money seems optimal.
In summary, Hotel Arissa is a solid choice for budget-conscious travelers, offering a blend of reasonable pricing, spacious accommodations and decent service.
Ideal for family trips and gatherings, Hotel Arissa stands out as a welcoming destination for those traveling with children or seeking wheelchair accessibility. The hotel features an accessible entrance and elevators designed to accommodate wheelchair users, ensuring ease of movement for all guests. The location is particularly convenient, situated close by and in a strategic area with accessible parking available.
While the lift does require a room key card to access floors, some guests noted the lift lobby can get hot due to lack of air conditioning, especially near the ironing area. However, these minor inconveniences seem overshadowed by the overall accessibility and family-friendly environment of the hotel.
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Location
The hotel's position in the downtown area ensures guests are conveniently close to various city activities, eateries, banks and tourist spots. Many reviews highlight the ease of parking and accessibility, noting that significant attractions such as Cheng Hoon Teng Temple, the Stadthuys and the riverside are just a short stroll away.
Despite its centrality, the hotel maintains a quiet ambiance, offering a peaceful retreat from the hustle and bustle of the city. It's noted for its perfect balance: close enough to enjoy the city’s buzzing atmosphere yet sufficiently distant to offer tranquility and easy access without dealing with heavy traffic. Overall, Hotel Arissa’s location is frequently described as excellent, making it a favorable choice for visitors keen on exploring Melaka with minimal hassle.
Breakfast
Rooms
The hotel rooms are often described as large and comfortable, suitable for families and equipped with good facilities like air conditioning and refrigerators. Guests find the rooms to be tidy with sufficient lighting in most cases, although there are a few mentions of dim lighting and some maintenance issues like dusty areas and old fixtures.
Guest reviews also commend the cleanliness of the rooms with many noting that the housekeeping staff does a good job of keeping the spaces neat and tidy. Beds and pillows are frequently mentioned as comfortable, contributing to a good night’s sleep.
Despite the overall positive feedback, there are a few concerns raised by some guests. These include occasional issues with insufficient room cleaning, poorly maintained facilities and inadequate lighting. There are also mentions of noise due to poor soundproofing and some minor inconveniences like missing towels or floor mats.
On the whole, Hotel Arissa seems to deliver value for money with its clean, spacious and comfortable rooms, making it a solid choice for travelers looking for a pleasant stay.
Beds
However, there is notable inconsistency in guest experiences. A significant number of reviews mention issues such as beds being uncomfortable, too soft or too hard. Some beds are described as old and worn out with springs poking into the body, causing discomfort. There are also mentions of beds being noisy and the mattress quality needing improvement.
Pillows also received varied feedback with some guests finding them soft and comfortable, while others thought they were too soft, flat or in need of replacement. Additionally, a few guests reported unpleasant odors from the pillows and bed sheets, raising concerns about cleanliness and hygiene.
Overall, while many guests have had a comfortable stay, the hotel could benefit from addressing the inconsistency in bed quality and cleanliness to enhance the guest experience.
Cleanliness
However, not all guests shared the same experience. Some have noted issues with cleanliness, particularly in the bathrooms where problems such as mold, stains and an unpleasant odor were mentioned. There are also sporadic reports of rooms not being thoroughly cleaned with visible dust, leftover rubbish and other maintenance problems like dirty air-conditioning units and slippery floors in the bathrooms.
In summary, while the hotel often meets guests' expectations in terms of cleanliness and comfort, consistent and thorough cleaning remains an area for improvement to ensure a uniformly pleasant stay for all visitors.
Staff
Guests appreciate how the hotel personnel are always ready to assist with various needs, from guiding reservations to addressing unexpected situations promptly. There are special mentions of individuals like Wan and Atiqah, who stood out for their kindness and friendly nature. Cleanliness and attentiveness are also highly regarded with staff ensuring that the facilities are well-maintained and quiet, enhancing the overall experience.
However, there are occasional notes about less than friendly encounters with some staff members, specifically in reception, highlighting the need for consistent customer service training across the board. Additionally, a few logistical issues, such as noise and cleanliness concerns, were mentioned but did not significantly detract from the majority of positive comments about the staff's dedication and hospitality.
Overall, the staff at Hotel Arissa significantly contribute to guests' positive experiences with their efficient, polite and friendly approach, ensuring a warm and accommodating environment for all visitors.
Wi-Fi
Parking
3 Star
Many guests commend the hotel for its reasonable rates, making it a good choice for those looking to save without compromising too much on comfort. The hotel feels a bit above what one would expect from a typical 3-star experience with timely and satisfactory services.
However, there are a few setbacks noted. Some guests felt that the property is not always worth the price paid and occasional issues with housekeeping have been mentioned. Despite these minor inconveniences, the consensus is that the overall stay is quite acceptable, especially during weekdays when value-for-money seems optimal.
In summary, Hotel Arissa is a solid choice for budget-conscious travelers, offering a blend of reasonable pricing, spacious accommodations and decent service.
Accessible
While the lift does require a room key card to access floors, some guests noted the lift lobby can get hot due to lack of air conditioning, especially near the ironing area. However, these minor inconveniences seem overshadowed by the overall accessibility and family-friendly environment of the hotel.
No, Hotel Arissa doesn't have any pool.
No, a spa isn't available at Hotel Arissa.
No, Hotel Arissa doesn't allow dogs.
Yes, parking facilities are available at Hotel Arissa.
No, Hotel Arissa doesn't have a gym.
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