MITC Hotel
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Summary of reviewsMITC Hotel, located in a strategic and convenient spot near government offices, popular tourist attractions and the Ayer Keroh Toll Plaza, offers an overall practical and comfortable choice for both business and leisure travelers. Guests appreciate the proximity to diverse dining options, convenience shops, supermarkets and ample parking facilities, making it a highly accessible and quiet destination.
The rooms are generally clean and well-maintained, though some guests find them to be on the smaller side, especially for families. While the comfort and cleanliness of the rooms are frequently praised, there are occasional issues with room size, bathroom maintenance and soundproofing. Cleanliness overall stands out as an area needing improvement, particularly regarding public spaces and room carpets. However, housekeeping services are noted for their prompt rectifications of small issues.
The breakfast service garners mixed reviews. Guests who enjoyed it praised the variety and taste, while others felt it lacked value for money, citing high costs and limited options. Cleanliness issues in the breakfast area were also noted.
MITC Hotel’s staff receives high marks for friendliness, politeness and helpfulness with the front desk staff particularly commended for their professionalism. This positive interaction contributes to a welcoming atmosphere throughout the hotel.
The swimming pool, featuring separate areas for adults and children, is a strong point, especially for families. The spacious and child-friendly pools, coupled with the availability of towels, enhance the overall guest experience. The pool area is frequently highlighted as a fantastic option in Ayer Keroh, even though some guests missed having slides.
While the beds and pillows receive criticism for their discomfort, often described as hard and old, the overall room amenities such as a fridge and hot shower are appreciated. Family rooms might feel cramped, but the hotel's proximity to local attractions and government offices adds to its convenience for family stays.
In sum, MITC Hotel shines in its strategic location, friendly staff and family-friendly pool amenities, though it could benefit from improvements in room cleanliness, breakfast value and bed comfort. Despite these areas for improvement, the hotel’s practical offerings make it a worthwhile choice for many travelers.
Categories
The rooms are generally clean and well-maintained, though some guests find them to be on the smaller side, especially for families. While the comfort and cleanliness of the rooms are frequently praised, there are occasional issues with room size, bathroom maintenance and soundproofing. Cleanliness overall stands out as an area needing improvement, particularly regarding public spaces and room carpets. However, housekeeping services are noted for their prompt rectifications of small issues.
The breakfast service garners mixed reviews. Guests who enjoyed it praised the variety and taste, while others felt it lacked value for money, citing high costs and limited options. Cleanliness issues in the breakfast area were also noted.
MITC Hotel’s staff receives high marks for friendliness, politeness and helpfulness with the front desk staff particularly commended for their professionalism. This positive interaction contributes to a welcoming atmosphere throughout the hotel.
The swimming pool, featuring separate areas for adults and children, is a strong point, especially for families. The spacious and child-friendly pools, coupled with the availability of towels, enhance the overall guest experience. The pool area is frequently highlighted as a fantastic option in Ayer Keroh, even though some guests missed having slides.
While the beds and pillows receive criticism for their discomfort, often described as hard and old, the overall room amenities such as a fridge and hot shower are appreciated. Family rooms might feel cramped, but the hotel's proximity to local attractions and government offices adds to its convenience for family stays.
In sum, MITC Hotel shines in its strategic location, friendly staff and family-friendly pool amenities, though it could benefit from improvements in room cleanliness, breakfast value and bed comfort. Despite these areas for improvement, the hotel’s practical offerings make it a worthwhile choice for many travelers.
Hotel near Golf Courses
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Hotel with Swimming Pool
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Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
MITC Hotel enjoys a strategic and highly convenient location, making it an excellent choice for travelers with various needs. It is situated near numerous government offices and popular tourist attractions, such as Zoo Melaka and Taman Buaya, as well as the Air Keroh Toll Plaza, providing ease of access. Guests appreciated the hotel's proximity to the MITC hall, wedding council and interesting places like the mosque and local restaurants.
With plenty of diverse dining options nearby, including fast food joints and 24-hour establishments like McDonald's, the hotel ensures that food choices are abundant and easily accessible. The availability of convenience shops, supermarkets and a petrol station within walking distance enhances the convenience factor.
In terms of the surrounding environment, the area is described as not too busy, contributing to a quiet and comfortable stay. Ample parking facilities further add to the ease of staying here.
The rooms, though occasionally noted to lack seating areas besides the beds, are generally clean, comfortable and well-maintained. Overall, MITC Hotel offers good value for money, making it a practical choice for both business and leisure travelers.
MITC Hotel's breakfast offerings have garnered mixed reactions from guests. On the positive side, many appreciate the variety available, describing the breakfast as good and even delicious. The staff’s willingness to ensure customer satisfaction, including adjusting the price of breakfast, has been noted positively.
However, several guests feel that the breakfast lacks value for money, pointing to its high cost and limited options as areas needing improvement. Specific criticisms include the absence of an egg station and the tastelessness of certain dishes like the mee goreng. Some reviews also mention cleanliness issues in the breakfast buffet area, suggesting room for better maintenance. Despite the praise for its taste and variety, there's a clear consensus that MITC Hotel could enhance its breakfast offering to meet guest expectations fully.
MITC Hotel offers a mixed experience for its guests, especially when it comes to the rooms. The cleanliness and comfort of the rooms generally receive positive remarks. Many guests mention the rooms being clean and comfortable with some even highlighting specific amenities such as hairdryers and a variety of drinks. Housekeeping services and room design that matches the online images are also appreciated.
However, one consistent concern across many reviews is the size of the rooms. Descriptors like "small," "narrow," and "tight" appear frequently with several comments noting that the rooms are only comfortable for a maximum of two people. Families and those with more luggage may find the space insufficient. In addition, some guests report issues with bathroom cleanliness and maintenance, including slippery floors, low water pressure and the need for better scrubbing.
Soundproofing seems to be another area needing improvement, as some guests could hear voices from adjacent rooms. Additionally, the comfort of the beds receives mixed feedback with some guests finding them uncomfortable and indicating that the bed height is somewhat low.
The overall value for money also appears to be a point of contention with some guests feeling that the price does not match the room size or amenities offered. Despite these drawbacks, the strategic location and friendliness of the staff are often noted as positives, making it a practical choice for some travelers.
While MITC Hotel receives praise for its cleanliness, room amenities and friendly staff, the feedback concerning its beds is less favorable. Guests consistently highlight the discomfort of the mattresses, noting that they are old and in dire need of replacement. The beds are also described as low, posing challenges for the elderly and those with knee problems. Additionally, the pillows fail to meet comfort expectations, being compared to hard sponges. Despite these bed-related issues, the hotel's rooms are regarded as comfortable and clean and the amenities, including a fridge, hot shower and clean pools for both children and adults, are well-received.
Cleanliness seems to be a significant area of concern for MITC Hotel, as highlighted by several guest reviews. Frequent mentions include dirty public toilets on the ground floor, sticky and oily room floors and carpets that appear to have not been vacuumed or swept properly, often found full of hair and dust. Specific issues such as clumps of hair left behind doors, slippery toilet floors and rooms that seem to resemble low-budget motel standards also arise.
Many guests reported dissatisfaction with the state of the bathrooms, noting cracked walls, loose pipes, small and smelly shower areas, rusty shower heads and overall mouldiness. Despite these issues, a few positive notes include the adequate cleanliness of the rooms, the provision of clean towels and a satisfactory pool area that families and kids seem to enjoy. Incidences of prompt rectification for small issues like leaking toilet bidet sprayers were also appreciated by some guests. However, in general, guests deem cleanliness as an area that requires significant improvement.
MITC Hotel appears to have a predominantly positive reception when it comes to its staff with many guests highlighting their friendliness, politeness and helpfulness. Guests frequently describe the staff as easy to communicate with, sociable and attentive, ensuring that their hospitality is appreciated alongside the hotel's convenient location. The front desk staff, in particular, often receive praise for their professionalism and pleasant demeanor. However, there are occasional reports of less favorable interactions, noting that some staff members could be more welcoming and proactive. Despite these few criticisms, the general consensus is that the hotel's customer service is commendable, helping to create a welcoming atmosphere for guests.
MITC Hotel features a swimming pool area that garners positive feedback from guests. The hotel offers two distinct pools: one tailored for adults and another specifically designed for children. The pools are noted for being spacious and child-friendly, making them a hit among families. Guests appreciate the ready availability of towels at the pool, adding to the convenience. Many have praised the swimming pool as fantastic, particularly highlighting it as a great option in Ayer Keroh. Although some reviews pointed out the absence of slides despite what was mentioned, the overall experience at the pool remains enjoyable. Additionally, the helpful and friendly hotel staff contribute to the pleasant atmosphere around the pool area.
MITC Hotel offers an engaging experience for families visiting Melaka. A highlight for many guests is the fantastic swimming pool, which is particularly popular with children. The pool often serves as a focal point for family activities, providing an enjoyable and refreshing diversion for young ones.
However, the accommodation facilities, especially the family rooms, appear to be on the smaller side. Multiple guests have noted that the family rooms, typically featuring one queen bed and one single bed, lack sufficient space for family activities and even basic functions like prayer. This compact size may be a consideration for families seeking a more spacious environment.
Guests have also noted issues with cleanliness and room maintenance, mentioning problems such as itchy bed sheets, hard pillows and leaking water fixtures in the bathrooms. These aspects indicate that the hotel's housekeeping and room upkeep might need some attention.
Despite these setbacks, the general consensus is that MITC Hotel is quite comfortable overall and its proximity to government offices adds a layer of convenience. While the hotel size might be perceived as a limitation, it nonetheless delivers satisfactory comfort and critical family-friendly amenities like the swimming pool, which ensures a fun and enjoyable stay for children.
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Location
With plenty of diverse dining options nearby, including fast food joints and 24-hour establishments like McDonald's, the hotel ensures that food choices are abundant and easily accessible. The availability of convenience shops, supermarkets and a petrol station within walking distance enhances the convenience factor.
In terms of the surrounding environment, the area is described as not too busy, contributing to a quiet and comfortable stay. Ample parking facilities further add to the ease of staying here.
The rooms, though occasionally noted to lack seating areas besides the beds, are generally clean, comfortable and well-maintained. Overall, MITC Hotel offers good value for money, making it a practical choice for both business and leisure travelers.
Breakfast
However, several guests feel that the breakfast lacks value for money, pointing to its high cost and limited options as areas needing improvement. Specific criticisms include the absence of an egg station and the tastelessness of certain dishes like the mee goreng. Some reviews also mention cleanliness issues in the breakfast buffet area, suggesting room for better maintenance. Despite the praise for its taste and variety, there's a clear consensus that MITC Hotel could enhance its breakfast offering to meet guest expectations fully.
Rooms
However, one consistent concern across many reviews is the size of the rooms. Descriptors like "small," "narrow," and "tight" appear frequently with several comments noting that the rooms are only comfortable for a maximum of two people. Families and those with more luggage may find the space insufficient. In addition, some guests report issues with bathroom cleanliness and maintenance, including slippery floors, low water pressure and the need for better scrubbing.
Soundproofing seems to be another area needing improvement, as some guests could hear voices from adjacent rooms. Additionally, the comfort of the beds receives mixed feedback with some guests finding them uncomfortable and indicating that the bed height is somewhat low.
The overall value for money also appears to be a point of contention with some guests feeling that the price does not match the room size or amenities offered. Despite these drawbacks, the strategic location and friendliness of the staff are often noted as positives, making it a practical choice for some travelers.
Beds
Cleanliness
Many guests reported dissatisfaction with the state of the bathrooms, noting cracked walls, loose pipes, small and smelly shower areas, rusty shower heads and overall mouldiness. Despite these issues, a few positive notes include the adequate cleanliness of the rooms, the provision of clean towels and a satisfactory pool area that families and kids seem to enjoy. Incidences of prompt rectification for small issues like leaking toilet bidet sprayers were also appreciated by some guests. However, in general, guests deem cleanliness as an area that requires significant improvement.
Staff
Pool
Family
However, the accommodation facilities, especially the family rooms, appear to be on the smaller side. Multiple guests have noted that the family rooms, typically featuring one queen bed and one single bed, lack sufficient space for family activities and even basic functions like prayer. This compact size may be a consideration for families seeking a more spacious environment.
Guests have also noted issues with cleanliness and room maintenance, mentioning problems such as itchy bed sheets, hard pillows and leaking water fixtures in the bathrooms. These aspects indicate that the hotel's housekeeping and room upkeep might need some attention.
Despite these setbacks, the general consensus is that MITC Hotel is quite comfortable overall and its proximity to government offices adds a layer of convenience. While the hotel size might be perceived as a limitation, it nonetheless delivers satisfactory comfort and critical family-friendly amenities like the swimming pool, which ensures a fun and enjoyable stay for children.
Yes, MITC Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at MITC Hotel.
No, MITC Hotel doesn't allow dogs.
No, parking facilities aren't available at MITC Hotel.
No, MITC Hotel doesn't have a gym.
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