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Summary of reviewsThe Sterling Boutique Hotel Melaka offers a charming and convenient stay for visitors to Melaka, especially those looking to explore the city's rich cultural and historical landscape. Located in the heart of the city, the hotel is within walking distance of popular attractions like Jonker Street, Red Square, the Stadthuys and the Melaka River. This central location also provides easy access to local dining options, cafes, shopping areas and vibrant neighborhoods, enhancing the overall appeal.
The rooms at The Sterling receive frequent praise for their spaciousness and comfort. Guests appreciate the clean, well-furnished accommodations that come equipped with amenities such as air conditioning, mini-fridges and TVs with modern features. The aesthetic appeal of the hotel's architecture also garners positive mentions. However, there are occasional comments about the need for refurbishment in some rooms, alongside minor maintenance issues.
Cleanliness is generally well-regarded with many guests noting the hotel's tidy environment and comfortable interiors. Nevertheless, some reviews highlight areas needing improvement, including musty smells, outdated furnishings and occasional maintenance lapses. Despite these, the timely and efficient cleaning service is often praised.
The staff is one of the hotel's standout features with many guests commending their friendliness, attentiveness and helpfulness. The welcoming attitude and quality service from the team significantly enhance the overall guest experience, making stays enjoyable and personable.
Breakfast at The Sterling has mixed reviews. While some guests find the offerings decent, appreciating dishes like nasi lemak, many believe the breakfast selections need more variety and quality improvement. Limited portions and the lack of a full breakfast buffet have been points of criticism.
Parking facilities at the hotel are highly appreciated with guests noting the convenience and security of the ample, free parking available on the premises. The presence of dedicated EV charging stations also adds to the hotel's appeal, especially for electric vehicle owners.
The hotel’s location is perfect for nightlife enthusiasts, situated near lively areas such as Jonker Street and within walking distance of bars and pubs. Despite this, the hotel itself maintains a peaceful ambiance, ensuring a restful stay.
The beds at The Sterling generally receive positive feedback with guests finding them comfortable and clean. However, there are a few remarks about some beds being too soft or outdated.
Overall, The Sterling Boutique Hotel Melaka stands out for its prime location, spacious and comfortable rooms and the exceptional service provided by its staff. While there are areas needing improvement, particularly in breakfast offerings and room maintenance, the hotel remains a favorable choice for travelers seeking comfort, convenience and a welcoming atmosphere in the heart of Melaka. Show more
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Categories
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Superior Twin RoomThis double/twin room features a a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Superior Double RoomThis suite features a seating area and a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Deluxe Double SuiteThis suite features a seating area and a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Deluxe Double Suite with BathtubThis suite features a seating area and a flat-screen TV. The en suite bathroom includes a bathtub and free toiletries.
Executive Double Suite with BathtubThis suite features a spa bath in a private sun deck. It also has a flat-screen TV and a sofa. The en suite bathroom includes a shower and free toiletries.
Superior Family SuiteThis family suite features a seating area and a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Superior Family Suite with BathtubThis family suite features a seating area and a flat-screen TV. The en suite bathroom includes a bathtub and free toiletries.
Deluxe Family SuiteThis family suite features a seating area and a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Deluxe Family Suite with BathtubThis family suite features a seating area and a flat-screen TV. The en suite bathroom includes a bathtub and free toiletries.
Junior Family Suite with BathtubThis family suite features a spa bath in a private sun deck. It also has a flat-screen TV and a sofa. The en suite bathroom includes a shower and free toiletries.
Executive Family SuiteThis larger family suite features a seating area and a flat-screen TV. The en suite bathroom includes a shower and free toiletries.
Celebration Double SuiteThis spacious suite features a seating area and a flat-screen TV. The en suite bathroom includes a spa bath and free toiletries.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
The Sterling Boutique Hotel Melaka boasts a prime location that conveniently situates guests near Melaka's major attractions. This hotel is nestled in the heart of the city, making it just a short walk to popular spots such as Jonker Street, Red Square, the Stadthuys and the Melaka River. Guests appreciate the easy access to historical sites, museums and vibrant neighborhoods like Little India and Chinatown. Additionally, the hotel is close to a variety of dining options, cafes, convenience stores and shopping areas, enhancing its appeal for tourists looking to explore on foot. The central and strategic location of The Sterling ensures that visitors can enjoy the cultural and historical richness of Melaka without needing to venture far from their accommodations. This perfect blend of proximity to key sights and a serene environment makes it an excellent choice for travelers.
Breakfast
The breakfast experience at The Sterling Boutique Hotel Melaka offers a mix of reactions from guests, largely swaying towards the need for improvements. On a positive note, some guests found the breakfast decent enough to start their day with specific mentions of delicious nasi lemak and a generally tasty start to the morning. A few guests appreciated the simpler fare, noting that the breakfast items were good, though not extraordinary.
However, the majority of reviews pointed out several areas needing enhancement. Many guests were disappointed by the limited variety and quality of food, especially considering the price. The lack of a breakfast buffet, particularly during renovations, left some guests unsatisfied, as they had anticipated a broader, more sumptuous spread typical of a four-star establishment. Issues like cold hot food, basic selections and the absence of fresh items such as fruits and cold milk were frequently mentioned. Some guests noted that arriving past 9:30 am meant dealing with leftovers, indicating a lack of replenishment. The set menu's portion sizes and lack of variety were also areas of concern.
Other recurring themes included the dissatisfaction with the quality of beverages, specifically diluted coffee and the overall random nature of the breakfast offerings from day to day. A few guests highlighted the need for an egg station, more bread options and actual butter instead of margarine which could have significantly enhanced their breakfast experience.
Lastly, while the staff's friendliness and warmth were commendable, guests found the breakfast service and selection somewhat inconsistent, preventing it from being a standout feature of their stay. For those valuing a hearty, versatile breakfast spread, the nearby local eateries might serve as a more appealing alternative.
Dinner
The Sterling Boutique Hotel Melaka boasts a prime location, being conveniently close to local attractions and amenities. Guests have noted its proximity to a variety of local restaurants and street stalls, making it easy to sample an array of local cuisine. Popular spots like Hard Rock Cafe are also nearby, adding to the hotel's appeal for those seeking dining and entertainment options.
However, the breakfast at the hotel has received less favorable remarks with many guests finding it limited and served in small portions. Additionally, the hotel's restaurant remains closed, a situation that past visitors hope will be resolved soon. Moreover, the once popular restaurant and rooftop terrace are no longer available, which has left some guests with fewer dining choices on the premises. Despite these minor drawbacks, the convenient location and nearby dining options continue to draw guests to the hotel.
Rooms
The Sterling Boutique Hotel Melaka has received mixed reviews with frequent praise for its spacious and comfortable rooms. Guests consistently describe the rooms as clean and large, often noting the convenient central location and the aesthetic appeal of the hotel's old architecture. Rooms are well-equipped with amenities such as air conditioning, mini-fridges and TVs with modern features like Netflix.
Despite the comfort and size, some rooms appear to be in need of refurbishment with wear and tear evident in areas like the bathroom and bedding. A few guests mentioned issues with cleanliness and upkeep, including dusty carpets, outdated decor, musky smells and malfunctioning fixtures such as safes and jacuzzis.
The staff is generally commended for their friendliness and attentiveness, contributing to a pleasant stay. The breakfast offering, however, seems to fall short of expectations with limited variety and quality that doesn't align with the hotel's otherwise promising standards.
Despite some drawbacks, including occasional noise and maintenance issues, the overall ambiance, strategic location and generously sized rooms make it a viable option for travelers seeking comfort and convenience in Melaka.
Beds
The Sterling Boutique Hotel Melaka generally receives positive feedback regarding its beds. Guests frequently emphasize the comfort and good standard of the mattresses, which seem to ensure a restful night's sleep. Many reviews highlight clean and tidy bedrooms, complete with fresh sheets and pillowcases, adding to the overall sense of comfort. The supply of pillows and blankets in the rooms is also noted as ample, contributing to a cozy atmosphere.
The size of the beds varies with mentions of queen-size and twin beds, accommodating different preferences. Most guests find the beds very comfortable with remarks about how well they slept, even in the complimentary cots provided for children. Some describe the beds as springy, yet still comfortable.
However, there are occasional negative comments about the beds. A few guests mention the beds being too soft, small or outdated with some describing them as shaky or having an unpleasant smell. There are also remarks about worn-out duvets and yellowing blankets, suggesting a need for updates in some rooms.
Overall, the majority of guests seem satisfied with the quality and comfort of the beds at The Sterling Boutique Hotel Melaka, making it a generally favorable option for a good night's sleep.
Cleanliness
The Sterling Boutique Hotel Melaka generally receives positive remarks regarding its cleanliness. Guests often highlight the hotel as clean, tidy and comfortable with specific mentions of clean and spacious rooms. Many reviews note the cleanliness of the hotel and its pleasant interior, ensuring a comfortable stay. The cleanliness of rooms and the hotel’s quiet environment also contributes to a positive guest experience.
However, there are mentions of areas that require improvement. Some guests found the rooms and corridors to have a musty smell and others noted outdated furnishings and signs of wear and tear. Certain reviews highlighted that some parts of the hotel were not appropriately cleaned upon arrival with occasional reports of mold, dirty carpets and cockroaches. Instances of uncleaned utensils and bathrooms needing a more thorough cleaning were also mentioned. Additionally, issues with maintenance, such as water leaks and low water pressure, were noted.
Despite these drawbacks, the cleaning service was generally considered timely and excellent by many guests. The hotel’s overall appearance remains pleasing with a nice façade and clean property, though some guests suggest the need for better maintenance and more consistent housekeeping efforts to improve cleanliness further.
Staff
The Sterling Boutique Hotel Melaka boasts an impressive array of positive feedback regarding its staff, establishing a reputation for exceptional service. Guests frequently highlight the friendliness and helpfulness of the staff, who are often described as polite, enthusiastic and accommodating. From check-in to check-out, the staff provide quality service with a welcoming attitude, earning praise for their ability to assist with recommendations for local food and sightseeing.
The enthusiastic crew at the breakfast buffet also receives commendations for their warm and inviting demeanor. The hotel's central location near popular tourist spots like Jonker Walk makes it an appealing choice and the convenient on-site parking adds to the ease of stay.
While the decor and amenities of the hotel, including spacious rooms and notable features like the hot tub, receive positive mentions, it is the staff's superb attitude and service that significantly enhance the overall guest experience at this stylish boutique hotel. Despite occasional critiques regarding room conditions and isolated staff interactions, the overwhelming consensus is that the attentive, friendly and helpful staff contribute greatly to the hotel's charm and hospitality.
Wi-Fi
The Wi-Fi at The Sterling Boutique Hotel Melaka generally elicited mixed reactions from guests. On the positive side, some reviewers found the internet service to be good, describing it as high-speed and stable with one noting the convenience of a USB port. Unfortunately, the majority of feedback indicated issues with connectivity. Many guests experienced slow, poor or weak Wi-Fi signals and some mentioned frequent drops in connection. The Wi-Fi environment was reported to be particularly weak in certain rooms with room 209 specifically highlighted as having bad reception. While the lobby's internet connection appeared to be somewhat better, room-specific Wi-Fi issues were a common grievance among reviewers, suggesting room for improvement in the hotel's internet services.
Parking
The Sterling Boutique Hotel Melaka offers a highly appreciated parking experience for its guests. Numerous reviews highlight the convenience and adequacy of the parking facilities with many guests finding the ample parking both secure and easily accessible. The hotel boasts a private car park, ensuring that parking is not only available but also safe and reserved for guests, which adds to the overall comfort of their stay. Free parking is frequently mentioned as a significant perk, making it an attractive choice for those traveling by car. The parking lot's location within the hotel's premises is cited as convenient and easy to navigate, adding to the overall positive experience. Despite a few mentions of paid valet parking, guests generally find the parking options satisfactory and hassle-free, complementing the hotel's good location and proximity to tourist spots.
EV charging stations
The Sterling Boutique Hotel Melaka is recognized for its impressive facilities for electric vehicle (EV) owners. Many guests have highlighted the convenience of the EV charging stations, indicating that the availability of these chargers was a primary reason for their stay. The hotel features a solar-powered charging area that is accessible and well-maintained, providing a reliable spot for guests to charge their electric cars. Overall, the presence of dedicated EV charging stations at The Sterling Boutique Hotel Melaka has been well-received, making it a desirable choice for travelers with electric vehicles.
Family
The Sterling Boutique Hotel Melaka offers a pleasant stay for families, thanks to its spacious and clean family rooms that comfortably accommodate larger groups. It provides a family-friendly environment with amenities such as baby cots and ample parking. The hotel has elements that keep children engaged, like the jacuzzi, though supervision is advised. Despite a few concerns, such as occasional noise from kids running or shouting and the need for mosquito precautions, the overall atmosphere is peaceful and suitable for a family vacation. Parents can enjoy a comfortable and agreeable stay at an affordable price, making it a favored choice for return visits with family.
Nightlife
The Sterling Boutique Hotel Melaka is ideally situated for those looking to explore the vibrant nightlife of the city. Guests have noted that it is conveniently located near many key attractions with several nightlife spots just a short walk away. Jonker Street, a famous hub known for its bustling night market and lively atmosphere, is only a ten-minute walk from the hotel, making it easy for guests to immerse themselves in the local culture and entertainment.
The hotel is also within walking distance of various bars and pubs, providing numerous options for evening leisure. Despite the proximity to these vibrant areas, the hotel is on a peaceful and quiet street, ensuring a restful stay. However, some reviews mentioned the lack of nearby restaurants and night entertainment directly around the hotel, which may require a bit of a walk to find dining options.
Overall, the hotel's location offers a perfect balance of accessibility to Melaka's nightlife while providing a tranquil retreat for guests.
Rooms with Jacuzzi / Hot-Tub
Guests at The Sterling Boutique Hotel Melaka have mixed feelings about the jacuzzi and hot tub provided in the rooms. Many visitors appreciated the presence of a jacuzzi, describing it as an amazing, private and worthwhile experience that added a luxurious touch to their stay. Several reviews highlighted the large size of the jacuzzi tubs and some guests were pleasantly surprised to find a jacuzzi instead of an expected ordinary bathtub. On the positive side, some also noted that the jacuzzi was clean, functional and relaxing.
However, there were notable criticisms. Some guests reported that the jacuzzis did not function properly, had weak jets or were not usable at all. Maintenance issues emerged as a common theme with several reviews mentioning that the jacuzzis were old, stained or in a dirty state. A few guests noted specific issues like the hot tub not working, malfunctioning massage bathtubs or the absence of hot water in the outside jacuzzi. Additionally, there were comments about the difficulty of accessing the jacuzzi for older guests or pregnant women, indicating a potential need for better accommodation or design adjustments. In summary, while the idea of having a jacuzzi in the room was highly appreciated, its execution and maintenance left room for improvement.
Business
The Sterling Boutique Hotel Melaka is highly regarded for its suitability and convenience for business travelers. Positioned near the central area, it provides excellent access to various business necessities. The hotel features a business center and offers spacious rooms tailored for business needs, making it an ideal choice for those seeking a productive stay. The venue includes business meeting rooms and conference facilities, establishing it as a great place for meetings and business conferences. While the Wi-Fi in the rooms could use some improvement and there is an additional charge for a room key card, the overall business-friendly atmosphere makes it a preferred location for corporate engagements.
Accessible
The Sterling Boutique Hotel Melaka offers excellent accessibility for all guests, making it a convenient choice for travelers with disabilities. Located just a few minutes' walk from Jonker Street and in the heart of the central attraction area, the hotel's prime location ensures that top tourist spots are easily reachable. The building is universally accessible, featuring good access throughout, including to the elevators and entryways and provides accessibility-friendly amenities. With a focus on easy movement in and out of the hotel, guests can enjoy seamless access to many of Melaka's key tourism spots. The combination of a wheelchair-accessible structure and accessible rooms guarantees a comfortable stay for everyone. This hotel stands out as a proper access hotel with a good look, making it universally friendly and ideal for exploring the city.
Honeymoon
The Sterling Boutique Hotel Melaka stands out as an exceptional choice for honeymooners seeking a romantic retreat. Guests frequently highlight the hotel's suitability for couples, noting it as a perfect getaway destination. With commendable staff adding to the experience, the hotel emerges as a highly recommended spot for those on their honeymoon. The setting itself exudes romance, making it an ideal venue for a honeymoon destination. Overall, The Sterling Boutique Hotel Melaka consistently garners praise as a perfect hotel for honeymooners, enhancing the romantic ambiance for an unforgettable stay.
Boutique-Style
The Sterling Boutique Hotel Melaka offers a chic and simple design ideal for a short stay. The rooms maintain this stylish simplicity, which contributes to the overall chic ambiance. Guests appreciate the colonial and heritage elegance that the unique building exudes, enhancing the boutique charm of the hotel. The beautiful and comfortable surroundings deliver a pleasant and relaxing environment, ensuring a comfortable stay.
Visitors are captivated by the hotel's unique concept and elegant heritage features, which blend seamlessly with the beautiful ambiance, adding to the boutique experience. The hotel is noted for its great value for money, making it a favored choice among those seeking an exceptional stay without overspending. The romantic views from the rooms further accentuate the hotel's appeal.
Beyond the aesthetic appeal, the staff at the front desk provide enthusiastic service, ensuring guests feel welcomed and attended to. In summary, The Sterling Boutique Hotel Melaka combines historical value with modern comfort in a beautiful setting, making it a highly recommended boutique-style stay.
Luxury
The Sterling Boutique Hotel Melaka offers a luxurious experience highlighted by its elegant vintage and classic colonial concept. Guests often describe the ambiance as luxurious and cozy with a beautiful facade and common areas enhancing the overall appeal. The romantic views and elegant tubs add to the luxury feel, making it a desirable stay for those seeking a touch of opulence. While some reviews noted concerns over pricing, many guests feel that the hotel offers good value for money with nice rooms in a peaceful and cozy environment complemented by really good service. The combination of a historic building and elegant ambiance truly sets it apart as a special place to stay.
Romantic
Sterling Boutique Hotel Melaka offers an enchanting stay infused with romance, making it an ideal choice for couples seeking a memorable escape. The hotel is beautifully situated, not too far from the tourist attractions yet sufficiently removed to maintain a peaceful atmosphere. Guests frequently highlight the pleasant, romantic ambiance, accentuated by soft evening music, perfect for marking special occasions such as wedding anniversaries and honeymoons. Couples find the setting ideal for a romantic getaway, often expressing their eagerness to return. Although some feel the establishment isn't explicitly romantic in appearance, the overall experience is richly romantic with thoughtful touches that enchant visitors.
No, The Sterling Boutique Hotel Melaka doesn't have any pool.
No, a spa isn't available at The Sterling Boutique Hotel Melaka.
No, The Sterling Boutique Hotel Melaka doesn't allow dogs.
Yes, parking facilities are available at The Sterling Boutique Hotel Melaka.
No, The Sterling Boutique Hotel Melaka doesn't have a gym.