Hotel Royal Palace
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Summary of reviewsHotel Royal Palace, situated in a prime location in Messina, is highly regarded for its ease of access to the train station, ferry port and major cultural and shopping districts. Guests find it ideally positioned for exploring the historic center and enjoying nearby restaurants and cafes, making it a perfect choice for both leisure and business travelers.
The breakfast offerings at Hotel Royal Palace receive significant praise, often highlighted as a standout feature of the stay. Guests enjoy a varied and extensive buffet with a mix of sweet and savory options, including traditional Sicilian items such as coffee granita with whipped cream. The service during breakfast is particularly noted for its quality with helpful and efficient staff enhancing the dining experience.
The hotel's rooms are described as spacious, clean and comfortable with large beds that offer a restful night's sleep. Many rooms have recently been updated, further contributing to guests' comfort. However, some decor elements are seen as dated and noise can occasionally be an issue due to insufficient soundproofing.
Cleanliness is generally rated highly with many guests remarking on the well-maintained rooms and common areas. While some reviews note minor issues with dust and dated furnishings, the overall standard of cleanliness is deemed satisfactory.
The staff at Hotel Royal Palace stand out for their warmth, professionalism and helpfulness. From reception to breakfast service, the team is frequently praised for going the extra mile to ensure guests have a pleasant stay. Their proficiency in English and local knowledge further enhances the experience for international travelers.
WiFi service at the hotel receives mixed feedback. While many guests find the connection satisfactory, others report intermittent issues, particularly on higher floors. However, the presence of good reception in most areas seems to mitigate these concerns.
The hotel offers convenient and secure parking facilities with a noted feature of an underground garage directly connected to the hotel. While some guests find the parking costs a bit high, the overall sentiment is positive due to the space and security provided.
For families, Hotel Royal Palace offers a friendly and accommodating atmosphere, although specific family-oriented activities are not highlighted. The spacious rooms and extensive breakfast contribute to its suitability for family stays.
The beds are frequently highlighted as a key positive feature, described as large, comfortable and conducive to a good night's rest. Memory foam mattresses are particularly appreciated by guests.
However, guests feel the hotel falls slightly short of its four-star rating in some areas, such as service and facilities, despite its potential and charm. Its suitability for business travelers is notable with excellent WiFi, professional staff and functional conference facilities making it an ideal choice for work-related stays.
Hotel Royal Palace is also noted for its romantic ambiance, making it a preferred choice for couples seeking a cozy and romantic getaway, further enhanced by the inclusive and varied breakfast.
In summary, Hotel Royal Palace in Messina offers a generally positive guest experience with excellent location, outstanding breakfast, spacious rooms and a friendly, professional staff, despite some minor areas for improvement.
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The breakfast offerings at Hotel Royal Palace receive significant praise, often highlighted as a standout feature of the stay. Guests enjoy a varied and extensive buffet with a mix of sweet and savory options, including traditional Sicilian items such as coffee granita with whipped cream. The service during breakfast is particularly noted for its quality with helpful and efficient staff enhancing the dining experience.
The hotel's rooms are described as spacious, clean and comfortable with large beds that offer a restful night's sleep. Many rooms have recently been updated, further contributing to guests' comfort. However, some decor elements are seen as dated and noise can occasionally be an issue due to insufficient soundproofing.
Cleanliness is generally rated highly with many guests remarking on the well-maintained rooms and common areas. While some reviews note minor issues with dust and dated furnishings, the overall standard of cleanliness is deemed satisfactory.
The staff at Hotel Royal Palace stand out for their warmth, professionalism and helpfulness. From reception to breakfast service, the team is frequently praised for going the extra mile to ensure guests have a pleasant stay. Their proficiency in English and local knowledge further enhances the experience for international travelers.
WiFi service at the hotel receives mixed feedback. While many guests find the connection satisfactory, others report intermittent issues, particularly on higher floors. However, the presence of good reception in most areas seems to mitigate these concerns.
The hotel offers convenient and secure parking facilities with a noted feature of an underground garage directly connected to the hotel. While some guests find the parking costs a bit high, the overall sentiment is positive due to the space and security provided.
For families, Hotel Royal Palace offers a friendly and accommodating atmosphere, although specific family-oriented activities are not highlighted. The spacious rooms and extensive breakfast contribute to its suitability for family stays.
The beds are frequently highlighted as a key positive feature, described as large, comfortable and conducive to a good night's rest. Memory foam mattresses are particularly appreciated by guests.
However, guests feel the hotel falls slightly short of its four-star rating in some areas, such as service and facilities, despite its potential and charm. Its suitability for business travelers is notable with excellent WiFi, professional staff and functional conference facilities making it an ideal choice for work-related stays.
Hotel Royal Palace is also noted for its romantic ambiance, making it a preferred choice for couples seeking a cozy and romantic getaway, further enhanced by the inclusive and varied breakfast.
In summary, Hotel Royal Palace in Messina offers a generally positive guest experience with excellent location, outstanding breakfast, spacious rooms and a friendly, professional staff, despite some minor areas for improvement.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Hotel Royal Palace
License: 19083048A202698, IT083048A1X65EBAAA
Guest Reviews
Location
Breakfast
Staff service at breakfast time also receives positive remarks with mentions of excellent and helpful personnel enhancing the dining experience. Guests love the well-organized, well-stocked buffet, noting the cleanliness and pleasant atmosphere of the breakfast area. The selection includes fresh fruit, a variety of cooked items and delightful European fare. Great cappuccinos and the overall rich continental breakfast are frequently highlighted.
Despite the overwhelmingly positive feedback, there are occasional mentions of areas for improvement. Some guests felt that the breakfast could be better for a 4-star hotel and noted a few issues with vending machines and breakfast variety. A few reviews mentioned the need for a greater selection of items such as salami, bacon and more savory options.
Overall, the breakfast at Hotel Royal Palace is seen as generous, high-quality and a great value, contributing positively to the guest experience.
Rooms
However, the decor of the rooms is frequently regarded as dated with occasional remarks about the need for renovation. Noise can be an issue, as some rooms are not well soundproofed, leading to disturbances from the street or adjoining rooms. There are also isolated comments about insufficient cleaning and partial furnishings that could use improvement.
Despite these drawbacks, the hotel's spacious and comfortable rooms, along with a welcoming atmosphere and essential amenities, contribute to a generally favorable guest experience.
Beds
However, there are occasional remarks about certain drawbacks, such as a bed described as soft and uncomfortable by one guest and the configuration of only one bedside table for multiple beds or a single power outlet beside the table, which seem to be minor inconveniences compared to the overall positive feedback. The hotel’s ability to offer beds that are not just large but also very comfortable, ensures that guests feel well-rested and ready to enjoy their stay. Overall, the bedding at Hotel Royal Palace appears to be a major highlight for guests, contributing significantly to the comfort and satisfaction of their accommodation experience.
Cleanliness
However, the hotel does have some shortcomings. A few guests pointed out that the cleanliness is not consistently perfect with several mentions of rooms being outdated and in need of more thorough cleaning. Issues such as dusty curtains, stained towels and sheets and neglected furniture were raised. Despite these fewer negative remarks, the majority of reviews emphasize a satisfactory level of cleanliness, making Hotel Royal Palace a generally clean and comfortable choice for travelers.
Staff
The reception team stands out for being not only friendly but also highly attentive and professional, providing a consistently high level of service. Many reviews highlight the staff's willingness to go the extra mile, ensuring guests' needs are promptly and efficiently met. Particularly noted is their proficiency in English, making communications smooth for international travelers.
Guest interactions with the hotel's management also receive positive feedback with specific mentions of the manager's ability to handle room confusions adeptly. Across various touchpoints—reception, breakfast service and overall support services—the staff's courtesy and availability are repeatedly praised, underscoring their commitment to providing excellent customer service.
The warmth and kindness exuded by the staff contribute significantly to the hotel's welcoming ambiance. Whether it’s the morning staff’s courteous greetings or the friendly and helpful service throughout the day, the team’s effort to create a hospitable environment does not go unnoticed.
Guests also appreciate the local recommendations provided by the staff, further enhancing their stay experience. Reviews frequently mention the professionalism and accommodating nature of the employees, which, combined with their friendly and efficient service, leaves a lasting positive impression.
Overall, the staff at Hotel Royal Palace play a pivotal role in ensuring a memorable and enjoyable stay for guests, marked by their exceptional service, friendliness and unwavering dedication to hospitality.
Wi-Fi
Parking
A notable feature is the availability of free parking, which several guests found to be particularly useful and accessible. Others remarked on the private covered parking, which is directly connected to the hotel via an elevator, adding an extra layer of convenience and security.
However, some guests felt that the cost of parking, particularly the €15.00 fee for the underground garage, was somewhat expensive. Despite this, the overall sentiment about the parking facilities remains positive with guests appreciating the safe and convenient options provided. A few reviews mentioned the need for renovation in parts of the parking lot and indicated that it requires some upkeep.
In summary, the parking at Hotel Royal Palace receives high marks for its convenience, security and ample space, although some guests feel that the associated costs might be a bit steep.
Family
4 Star
Breakfast stands out as a high point with many guests noting it as amazing. Despite parts of the hotel being under renovation, no major complaints were raised about this aspect, suggesting that the ongoing work does not heavily disrupt guests' experience.
However, consensus around the hotel's four-star rating suggests a discrepancy. Many reviews highlight that the services and amenities do not meet the expectations associated with this rating. The hotel appears to fall short of four-star standards in several areas, including service quality and facilities. The sense is that while Hotel Royal Palace has potential, it currently does not live up to its four-star classification with some guests feeling the status is exaggerated or inappropriate. Overall, while functional and well-located, the hotel requires significant improvements to match the standards implied by its rating.
Business
The hotel provides excellent wifi, which is crucial for handling business activities easily. Conference facilities are both convenient and functional, making it an ideal spot for meetings and work-related events. While the ambiance may feel a bit corporate, this adds to its suitability for business purposes, ensuring a quiet and productive environment.
Overall, the Hotel Royal Palace proves to be a reliable choice for those on short but productive work trips, delivering the essential amenities required for a successful business stay.
Romantic
No, Hotel Royal Palace doesn't have any pool.
No, a spa isn't available at Hotel Royal Palace.
Yes, Hotel Royal Palace welcomes dogs.
Yes, parking facilities are available at Hotel Royal Palace.
Yes, Hotel Royal Palace has a gym.
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