Gran Hotel Ciudad de México Zócalo View

Mexico City 19.43204900, -99.13466800 , Avenida 16 De Septiembre 82 (Show on Map)
9.3
Excellent


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Summary of reviewsGran Hotel Ciudad de México Zócalo View is highly praised for its unbeatable location in the heart of Mexico City, offering spectacular views of iconic landmarks such as the Zócalo Square and the Cathedral. Guests find the hotel's proximity to museums, shops and fine dining exceptionally convenient for exploring the historic center. The stunning architecture and elegant decor reflect the hotel’s rich history, enhancing the overall exceptional experience.

Breakfast at the hotel is highlighted for its excellent quality and variety with the breakfast buffet offering a range of international and traditional Mexican dishes. The rooftop terrace, offering breathtaking views of Zócalo Square, adds a magical touch to the morning meal, making it an unforgettable experience. Dinner at the rooftop restaurant also receives high marks for its delicious food, attentive service and memorable dining ambiance, especially during sunset.

The rooms are celebrated for their spaciousness, comfort and cleanliness. Guests appreciate the well-maintained, elegantly furnished rooms that blend vintage charm with modern updates. Many rooms offer stunning views of the Zócalo and the beds are frequently described as very comfortable, ensuring restful sleep.

Cleanliness is a standout feature with guests consistently praising the meticulous upkeep of the property. The housekeeping team is noted for keeping everything spotless, contributing significantly to the hotel's luxurious and comfortable atmosphere.

The staff at Gran Hotel Ciudad de México Zócalo View is commended for their exceptional hospitality. Guests frequently highlight the friendliness, professionalism and helpfulness of the staff with particular praise for the concierge services and the front desk. This high level of service enhances the overall guest experience, making stays delightful and memorable.

The hotel's wifi generally receives positive reviews for its speed and reliability, although some guests have reported occasional connectivity issues. Parking is available but comes at an additional cost with some guests finding the parking spaces tight and the charges steep.

Overall, the hotel offers a true five-star experience. Guests consistently praise the luxurious setting, grandiose architecture, modern amenities and exceptional service. Its blend of historic charm and contemporary comforts makes it one of the best places to stay in Mexico City. For business travelers, the hotel provides excellent facilities, reliable wifi and a professional atmosphere, ensuring a productive and comfortable stay.
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Categories
Boutique-style Hotel

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Room Types
Deluxe Double Room This room features an in-room safe, desk, minibar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and slippers. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests

Junior Suite - Zocalo View This suite offers views of the Zocalo city center, a minibar, in-room safe, desk, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and slippers.

Executive Master Suite This suite is extra spacious and offers a separate living area. Other amenities include a in-room safe, desk, minibar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and slippers.

Deluxe King Room This deluxe room features in-room safe, desk, minibar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and slippers.

Economy King Room This economy queen room features safety box, desk, minibar, telephone and flat-screen cable TV. The bathroom has bath or shower, bathrobes and slippers.

Master Suite Zocalo View This suite offers views of the Zocalo city center and a separate living area. Other amenities include a in-room safe, desk, minibar, coffee maker, wireless internet, air-conditioning and flat-screen cable TV. The bathroom features bathtub or shower, bathrobes and slippers. The Room is 38 square metres.

Guest Reviews
9.3
Excellent
Location
Nestled in the very heart of Mexico City, Gran Hotel Ciudad de México Zócalo View is celebrated for its unbeatable location, making it an ideal base for exploring the historic center. This historic property, directly on the Zócalo, offers guests spectacular views of the city's main plaza, the Cathedral Square and other iconic landmarks such as the Socalo and Bella Artes. Guests commend the hotel's proximity to numerous museums, shops and fine dining, all within walking distance.

The location is described as perfect, fantastic and superb, providing easy access to the city's most significant cultural and historical sites. Staying here means being steps away from vibrant, colorful activities and essential tourist attractions. The central positioning is praised for its convenience, allowing for effortless exploration of the city center and its myriad of offerings.

Visitors frequently highlight the hotel's stunning architecture and elegant decor, which echo its rich history. Reviews consistently note the combination of its excellent location with professional service, adding to the overall exceptional experience. For those looking to immerse themselves in the heart of Mexico City's vibrant atmosphere, the Gran Hotel Ciudad de México Zócalo View stands out as a top choice.

Breakfast
Breakfast at Gran Hotel Ciudad de México Zócalo View is a noteworthy experience, praised for its excellent quality and variety. Guests frequently mention the delightful offerings of the breakfast buffet, which is both diverse and delicious, catering to all tastes with a range of international dishes and traditional Mexican choices. The option to order à la carte adds to the personalized service. An added bonus is the discount for guests, making the extensive and sumptuous buffet even more inviting despite a few comments on its expense and the minor suggestion to improve seasoning.

The setting is another highlight—many reviews rave about the breathtaking view of Zócalo Square from the rooftop terrace, which adds a magical touch to the morning meal. Eating breakfast on this terrace is described as a not-to-be-missed experience, providing a perfect start to the day with a panoramic view that's well worth the price. The historic Art Nouveau building and the pleasant atmosphere on the terrace only enhance the dining experience.

While the majority of comments are highly favorable, there are occasional remarks about the buffet being underwhelming or certain items, like the bread, falling short of expectations. However, these critiques are overshadowed by the positive feedback on the exquisite food, the magnificent views and the overall fantastic quality of the breakfast.

In summary, breakfast at Gran Hotel Ciudad de México Zócalo View is celebrated for its exceptional variety, quality and particularly for the remarkable experience of dining on the rooftop terrace with a stunning view of Mexico City's iconic square.

Dinner
Gran Hotel Ciudad de México Zócalo View boasts a highly praised rooftop terrace restaurant known for its breathtaking views of Zocalo Square and the cathedral. Guests have consistently highlighted the delicious and superb quality of the food served at this scenic spot. The rooftop restaurant not only excels in its culinary offerings but also provides a memorable dining experience with epic cocktails and a pleasant ambiance, especially at sunset.

Breakfast on the terrace is a standout feature and should not be missed, often described as wonderful and delicious. Dinner at the restaurant has similarly received high marks for its excellence with many guests enjoying multiple memorable meals there. The service at the restaurant is noted to be attentive and exceptional, contributing to the overall positive dining experience.

However, some guests did mention areas for improvement, including the variety of dishes and the price-quality ratio. A few reviews pointed out inconsistencies in food quality and service times with occasional reports of high prices and cold temperatures in the dining area. Despite these minor drawbacks, the general consensus remains overwhelmingly positive, making the rooftop terrace restaurant a highlight of the hotel stay.

Rooms
Gran Hotel Ciudad de México Zócalo View is celebrated for its exceptionally spacious rooms that many guests find large and comfortable. The rooms and bathrooms are frequently described as being significantly roomy with some guests applauding the generous sizes of both. Quiet surroundings and excellent sound insulation add to the comfort level, ensuring a peaceful stay.

Many reviews emphasize the cleanliness and tidiness of the rooms, often noting them to be well-maintained and elegantly furnished. The decor, though vintage and sometimes mentioned as slightly dated, adds to the charm, blending well with the Art Nouveau architecture of the building. Remodeled rooms and modern updates are appreciated without disturbing the historical essence of the place.

Several rooms offer stunning views of the Zócalo, enhancing the stay with beautiful cityscapes right from the window or balcony. Guests particularly enjoyed the luxurious feel of rooms with special touches like corner views, bright natural light and well-ventilated spaces. The deluxe suites and rooms, often spacious and equipped with extra amenities, contribute to a comfortable and inviting atmosphere.

Beds in the hotel receive positive remarks for being very comfortable, making for restful sleep. Besides the comfortable sleeping arrangements, rooms are often described as beautifully appointed and well-equipped, ensuring a high level of convenience for travelers. Overall, the rooms at Gran Hotel Ciudad de México Zócalo View cater well to guests with their substantial size, cleanliness and vintage charm, ensuring a comfortable and pleasant stay.

Beds
Gran Hotel Ciudad de México Zócalo View has received extensive feedback regarding the comfort of its beds. Most guests have praised the beds as very comfortable and even comparable to those found in high-end hotels. The rooms feature large, comfortable beds with luxurious bed linen and good quality mattresses, ensuring a restful night's sleep. This positive sentiment is echoed by many who described the mattresses and bedding as delightful and incredibly comfortable.

However, some guests found the beds too soft for their liking with a few mentioning that the pillows weren't quite right or that the bed linen quality could be improved. A few comments noted that the beds might be too short for taller individuals and there were inconsistent experiences with the firmness of the beds.

Overall, despite some preferences for firmer beds and better pillows, the general consensus is that the Gran Hotel Ciudad de México Zócalo View offers highly comfortable bedding that greatly contributes to a pleasant stay.

Cleanliness
Gran Hotel Ciudad de México Zócalo View stands out as a paragon of cleanliness and meticulous upkeep. Guests frequently praise the hotel's beautiful, well-maintained property with large, immaculate rooms that offer impressive views. The housekeeping team receives high accolades for their daily efforts to keep everything spotless, from the general hotel areas to individual rooms and bathrooms.

Despite a few isolated complaints about dirty carpets and occasional pests, the overwhelming sentiment is one of satisfaction with the hotel's hygiene standards. Cleanliness spans all corners of the property with guests consistently describing the hotel as super clean, very clean and even cleaner than most. The facility's commitment to maintaining a high level of cleanliness is evident through the gleaming spaces and the fresh, sanitary environment.

Whether it's the clean sheets, tidy hallways, or well-kept common areas, the general consensus is that the hotel's passion for cleanliness contributes significantly to its comfortable and luxurious atmosphere. Guests appreciate this commitment, noting that it enhances the overall experience and fosters a sense of safety and well-being during their stay.

Staff
The reviews for Gran Hotel Ciudad de México Zócalo View consistently highlight the exceptional quality of the hotel staff, reflecting a high standard of service and hospitality. Guests frequently commend the friendliness, professionalism and helpfulness of the staff, noting that the team makes concerted efforts to ensure a comfortable and welcoming stay. The concierge services receive specific praise for their efficiency and helpfulness and the front desk staff often impresses visitors with their informative and courteous attitude.

Many travelers mention that the staff is attentive, accommodating and goes out of their way to assist with any needs or requests. This high level of service extends to the hotel restaurant and room service staff, who are noted for their efficiency and warm hospitality. The repeated mentions of key staff members, such as Miss Rosa at the reception and Victor the bellboy, underscore the positive personal interactions that guests experience.

Guests also appreciate the overall reliability and friendliness of the hotel personnel, highlighting the pride that the staff takes in their work. The consistent excellent service from both the reception and housekeeping teams contributes to the hotel’s reputation for impeccable hospitality. Despite the hotel's historic charm and occasional dated elements, the exceptional staff attention ensures a delightful stay for all visitors.

In summary, the staff at Gran Hotel Ciudad de México Zócalo View are a significant asset to the hotel, providing superb hospitality that enhances the overall guest experience.

Wi-Fi
The wifi at Gran Hotel Ciudad de México Zócalo View generally receives positive feedback. Guests appreciate the ability to stream services like Amazon and Netflix on TV, thanks to the fast and comfortable Wi-Fi. They also note the strong and uninterrupted connection, which is particularly beneficial for those using the business center. The fact that excellent wifi is complimentary adds to the convenience. However, some guests have experienced poor connectivity and unreliability with mentions of spotty and generally weak internet at times. Despite these occasional issues, the overall sentiment leans towards a satisfactory experience with the hotel's Wi-Fi services.

Parking
The parking situation at Gran Hotel Ciudad de México Zócalo View appears to have mixed reviews. While there is parking available adjacent to the hotel, guests must pay an extra cost for this service. Several visitors appreciated the convenience of having taxi driver services available and they noted that the parking provides direct access to the hotel. However, some found the parking spaces to be quite tight.

There are a few challenges reported as well. A couple of guests mentioned difficulties accessing the parking lot due to closed streets, while one had their car damaged by the parking personnel. Moreover, some felt the additional charges for parking were steep and would have preferred complimentary parking.

Overall, while the hotel provides parking services, potential guests might want to consider the additional costs and potential access issues.

5 Star
Gran Hotel Ciudad de México Zócalo View offers a true five-star experience, exceeding expectations with its luxurious setting and modern amenities. Guests consistently praise the hotel's grandiose look, beautiful lobby and the champagne served upon arrival, creating an atmosphere of refined service and top-tier hospitality. The rooms are described as spacious and well-equipped with exceptional views of the city, particularly from the Zocalo Master Suite.

The staff receives high marks for their attentiveness and friendly demeanor, ensuring that every aspect of the stay is pleasant. The hotel provides a blend of historic charm and contemporary comforts, making it one of the best places to stay in the city. Overall, the combination of five-star facilities, top-notch amenities and excellent customer service has left a lasting impression on guests, cementing its reputation as one of the finest hotels they have ever stayed at.

Business
Gran Hotel Ciudad de México Zócalo View stands out as an exceptional choice for business travelers. The hotel boasts amazing facilities, tailored specifically for professional needs with separate working and relaxation spaces that are highly appreciated by guests. The lobby serves as an ideal venue for business meetings, exuding an air of professionalism with meticulous attention to detail.

The business amenities, including a dedicated business center, cater effectively to professional requirements. Reliable and efficient Wi-Fi enhances the convenience for work-related tasks, making it a dependable option for business use. The excellent hospitality further supports the overall business travel experience, ensuring that guests feel well-catered to during their stay.

In summary, this hotel offers a perfect blend of necessary amenities and comfortable spaces, marking it as an excellent option for business trips.

Historic
Gran Hotel Ciudad de México Zócalo View is a historical treasure, situated in the heart of Mexico City's old city. The hotel's architecture with its stunning ceilings and preserved vintage décor, is highly praised by guests who appreciate its historical and architectural significance. Known for its exceptional preservation of heritage, the property boasts a rich history dating back to the 1800s and features elements such as a beautiful stained glass window that is over a hundred years old.

The hotel is a spectacle in itself with an impressive lobby and a reception area that has even starred in the opening scenes of the James Bond film "Spectre." Its charm is enhanced by old-world class and an atmosphere reminiscent of a WWI-era palace. Guests are particularly enchanted by the picturesque rooftop restaurant and panoramic views of Constitution Square, often raving about the beauty and stylistic integrity of the building.

The hotel not only serves as a comfortable place to stay but also as a portal to history, encapsulating the elegance of bygone eras within its walls. Decorated with beautiful art and exuding an air of sophistication, it stands as a significant monument in the historical center of the city. Visitors are consistently impressed by the hotel's ability to marry its historical roots with modern comforts, making it a standout destination for those looking to experience a piece of Mexico City's rich cultural heritage.

Boutique-Style
Gran Hotel Ciudad de México Zócalo View is characterized by its boutique-worthy details and elements that captivate guests throughout their stay. This beautiful hotel, lauded for its distinctive vintage decor and historic charm, stands out as one of the most stylish accommodations in the city. The ambiance is consistently described as boutique, from the elegant entrance to the tastefully decorated rooms. Situated in the heart of the city, the hotel's classic appeal is matched by its unbeatable location, making it a top choice for travelers seeking a blend of elegance and convenience.

Luxury
Nestled in a heritage site with a magnificent and imposing interior, Gran Hotel Ciudad de México Zócalo View exudes true luxury. This boutique hotel seamlessly blends old-world charm with modern comforts, offering guests perfected luxury service that fits the 5-star bill. With luxurious touches throughout, visitors are treated to champagne upon arrival, an old-school greeting that sets the tone for a grand stay. The rooms are clean, elegant and offer stunning views of the square. Culinary delights such as nopales, chilaquiles and beef guisado further enhance the experience, making it a place where luxury and tradition converge seamlessly.

Romantic
Gran Hotel Ciudad de México Zócalo View exudes a romantic charm that's perfect for celebrating special occasions like anniversaries and honeymoons. The historical building, set in a UNESCO World Heritage Site, adds an extra touch of allure, making it a memorable destination for couples. Guests frequently highlight the lovely romantic atmosphere and the beautifully maintained public spaces that allow for an intimate experience without feeling crowded.

Impeccable facilities and a highly attentive staff ensure a comfortable stay, complemented by exceptional dining options. The restaurant offers delicious food and a stunning rooftop view, perfect for enjoying a romantic meal. The expansive breakfast buffet receives consistent praise for both its quality and comfort.

The terrace stands out as a particularly romantic spot, ideal for a sunset drink, contributing to an unforgettable romantic getaway. Whether celebrating a wedding night or simply enjoying a weekend escape, this hotel promises a unique and loving experience.


No, Gran Hotel Ciudad de México Zócalo View doesn't have any pool.

No, a spa isn't available at Gran Hotel Ciudad de México Zócalo View.

No, Gran Hotel Ciudad de México Zócalo View doesn't allow dogs.

Yes, parking facilities are available at Gran Hotel Ciudad de México Zócalo View.

Yes, Gran Hotel Ciudad de México Zócalo View has a gym.

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