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Summary of reviewsCrystal Beach Suites Miami Oceanfront Hotel enjoys a prime location on the northern part of Miami Beach with direct access to a pristine beach. Guests frequently commend the hotel's beachfront position, which not only offers spectacular ocean views but also provides an easy and peaceful retreat away from the bustling downtown area. The hotel is surrounded by a variety of shops, restaurants, grocery stores and cafes, making it convenient for both leisure and practical needs. Public transportation, including a free trolley to South Beach, is readily accessible, adding to the location’s appeal for exploring Miami Beach.
Though breakfast is not included and there is no on-site restaurant, the hotel rooms are equipped with kitchenettes, complete with dishwashers and coffee makers, allowing for self-prepared meals. Guests appreciate the flexibility this provides and good nearby dining options are highlighted for those who prefer eating out.
The rooms at Crystal Beach Suites are praised for their spaciousness and family-friendly amenities, including kitchenettes and comfortable sleeping arrangements. Many guests appreciate the cleanliness and comfort with daily maid service frequently noted. However, the rooms are dated and in need of renovation with issues such as old furniture, musty smells and poor ventilation being common complaints.
Cleanliness is generally well-regarded with the staff particularly noted for their diligent housekeeping. Despite this, some issues like outdated decor and superficial cleaning detract from the overall impression.
The staff, particularly individuals like Claudio and Guillermo, are frequently praised for their friendliness and efficiency. Most guests find the service to be professional and responsive, enhancing their overall experience. However, some inconsistencies in customer service, particularly regarding deposit-related issues and handling of complaints, are noted.
WiFi connectivity at the hotel varies with some guests enjoying fast and stable internet while others face significant issues with unreliable connections and weak signals in certain areas. This might be a concern for guests requiring consistent internet access.
The gym is considered a good facility with a variety of equipment and is free for guests, though it is noted as outdated and in need of upgrades. Its limited hours, especially being closed on weekends, can be inconvenient.
The pool receives mixed reviews; it is generally clean and well-maintained, but its small size and frequent closures for maintenance are disappointments for many guests. The pool area also appears in need of updates and the early closing time does not sit well with some visitors.
The beach, however, is a standout feature with seamless access, complimentary loungers and beach chairs enhancing the experience. The beach's cleanliness and serene atmosphere are frequently highlighted, contrasting favorably with the more crowded South Beach.
Families find the hotel to be very accommodating with spacious rooms, kitchen facilities and baby beds available, making it a practical choice for those traveling with children. The peaceful environment and proximity to essential amenities further add to its appeal for family vacations.
Overall, Crystal Beach Suites Miami Oceanfront Hotel is recognized for its excellent location, spacious and functional rooms and friendly service. However, the need for renovations, WiFi improvements and enhanced pool and gym facilities are notable areas for potential improvement. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen SuiteThis queen suite features a living room with a queen sofa bed. A small kitchen with appliances is also available. Two 43-inch flat-screen TVs are also included.
Suites can accommodate up to 4 people maximum. Rates are based on double occupancy for guests over the age of 3.
Premium King SuiteThis 1-bedroom suite has a private bedroom, a living room with a sofa bed, and a small kitchenette with appliances and granite countertops. Extras include two 43-inch flat-screen TVs and free WiFi.
This suite is located on the highest floor of the property.
Suites can accommodate up to 4 people maximum. Rates are based on double occupancy for guests over the age of 3.
Queen Suite with Sea ViewThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as sea views. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
Situated in an excellent location on the northern part of Miami Beach, the Crystal Beach Suites Miami Oceanfront Hotel boasts direct access to a beautiful and clean beach. Guests consistently praise the hotel's prime beachfront position, which allows for easy access to the ocean and offers spectacular views of the sea right from the hotel grounds.
The hotel is incredibly convenient for leisure and practical needs alike with numerous shops, restaurants, grocery stores and cafes all within walking distance. Visitors appreciate the proximity to essential amenities such as pharmacies, souvenir shops and supermarkets like Publix. The area is also well-connected with public transportation options, including a free trolley to South Beach, adding to its appeal for tourists looking to explore the wider Miami Beach area.
Despite being removed from the more densely packed and noisy downtown area, the location offers a peaceful and quiet retreat. The neighborhood maintains a laid-back atmosphere while still being close to the vibrant cultural and dining options Miami is famous for. Additionally, the hotel is noted for offering good value for money by combining beach access with moderate pricing.
Furthermore, the staff receives high marks for their friendliness and efficiency, contributing to an overall pleasant stay. The beachfront setting, coupled with the convenience of nearby shops and dining options, makes this hotel a great choice for travelers seeking both relaxation and easy access to local attractions.
Breakfast
Crystal Beach Suites Miami Oceanfront Hotel offers the convenience of a well-equipped kitchen in each room, including a dishwasher, which allows for the easy preparation of breakfast and other meals. While the hotel does not provide a courtesy breakfast or have an on-site restaurant, guests can enjoy the flexibility of making their own coffee with the in-room coffee maker. There are plenty of good breakfast spots and international restaurants nearby for those who prefer to eat out. However, potential visitors should be prepared for the absence of a hotel-provided breakfast and some reviews suggest the provision of a coffee shop could be an improvement.
Rooms
Crystal Beach Suites Miami Oceanfront Hotel offers rooms that are spacious and generally well-equipped, featuring amenities such as kitchenettes, refrigerators and microwaves. The suites are particularly roomy and include kitchen areas, making them suitable for families and extended stays. Many guests appreciated the cleanliness and comfort of the rooms with some specifically noting the impeccable daily maid service and fully stocked kitchens.
The hotel's proximity to the beach is a major plus, providing easy access to oceanfront views and providing free loungers by the pool and beach. Guests also found the rooms to be very spacious and often larger than expected with comfortable accommodations that were perfect for small families or groups.
However, the rooms and hotel interiors are quite dated and in need of renovation. Numerous reviews pointed out issues such as old and worn-out furniture, musty smells and ventilation problems. Some guests experienced cleanliness issues with dirty carpets and stained towels being common complaints. The hotel architecture prevents windows from opening, leading to stuffy and humid conditions in some rooms. Noise from neighboring rooms or the outside environment was also a concern for several guests.
While some rooms have partial ocean views, other rooms face walls or construction sites, detracting from the overall experience. The bathroom facilities, in particular, were often described as outdated with fluctuating water temperatures and lack of proper ventilation.
In summary, Crystal Beach Suites provides spacious rooms with good basic amenities and an excellent location near the beach. However, the outdated decor, maintenance issues and ventilation problems detract significantly from the overall experience.
Beds
Crystal Beach Suites Miami Oceanfront Hotel has garnered mixed reviews regarding its bedding. On the positive side, many guests found the beds to be comfortable and some specifically mentioned having a very comfortable king-sized bed. Terms like "comfortable beds," "beds were comfy," and "very comfortable beds" were frequently noted, indicating that a good number of visitors were satisfied with the quality of sleep they experienced.
However, there is a significant amount of feedback indicating that not all guests shared this sentiment. Some described the beds as too soft or too hard with several mentioning that the mattresses were worn out or had dips in the center. The sofa beds received particularly poor reviews, often described as sagging, uncomfortable and inadequate for a good night's sleep. Issues with the size of the beds were also raised with some guests feeling the beds were too small or that a queen-sized bed was insufficient.
Despite these varied opinions, the overall consensus leans towards a need for mattress replacement and updates. The feedback consistently highlights the inconsistency in the comfort levels of the beds, suggesting that while some guests enjoyed restful nights, many others found the bedding to be a detractor from their stay.
Cleanliness
Despite some mixed opinions, the Crystal Beach Suites Miami Oceanfront Hotel generally receives positive feedback regarding cleanliness. Many guests praised the hotel for maintaining clean rooms that are well-kept and modern with frequent mentions of the rooms being cleaned daily and fresh towels being provided regularly. Housekeeping is noted for its diligence with staff often described as hard-working and responsive to cleanliness requests. The reception and facilities, including the gym, are also mentioned as clean and tidy.
However, there are recurring reports of cleanliness issues that detract from the overall experience. Some guests noticed that the rooms and common areas have a dated appearance, which can give an impression of being less clean despite being well-maintained. A few guests found specific issues like musty odors, dirty carpets and unclean cutlery and dishwashers. There are also mentions of superficial cleaning with some areas, such as windows and carpets, not being cleaned thoroughly.
In summary, while the hotel generally upholds a satisfactory level of cleanliness with commendable staff efforts, there are areas that need improvement, particularly given the dated facilities. Ensuring deeper and more consistent cleaning could enhance the guest experience significantly.
Staff
The reception and service at Crystal Beach Suites Miami Oceanfront Hotel receive high praise from guests with many highlighting their experience with friendly, helpful and attentive staff. A significant number of reviews commend specific individuals like Claudio and Guillermo for their exceptional assistance and pleasant demeanor, making guests feel welcomed and well taken care of.
Guests often mention the front desk staff as being polite, professional and responsive to requests with some going above and beyond to accommodate early check-ins and solve immediate concerns promptly. Housekeeping staff are also recognized for maintaining cleanliness and being warm and polite. Beach service personnel receive favorable comments for their attentiveness and helpfulness.
However, there are inconsistent experiences reported with a few guests encountering rudeness or feeling staff were cold and aloof. While most of the receptionists are praised for their friendliness and efficiency, a few reviews indicate lapses in customer service and professionalism, especially in handling deposit-related issues and addressing complaints.
Despite these occasional negative interactions, the overall impression suggests that the majority of staff at Crystal Beach Suites strive to provide a positive and supportive environment for their guests, contributing significantly to their enjoyable stay.
Wi-Fi
Crystal Beach Suites Miami Oceanfront Hotel presents a bit of a mixed bag when it comes to WiFi connectivity. On the positive side, some guests have remarked that the WiFi service is dependable, fast and excellent, enabling them to stay connected without any issues. There were praises for great WiFi with good speed and several reviewers highlighted that the WiFi in the hotel is of a high standard.
However, not all reviews were as complimentary. Many guests mentioned issues such as unstable connections, constant interruptions and an inability to maintain a secure connection for video conferences. Some even noted that the WiFi signal was almost non-existent in certain parts of the hotel, particularly in their rooms and that the internet would frequently cut out or lose signal entirely. There were suggestions that adding more routers could potentially improve the signal strength and reliability.
Overall, while some guests enjoyed a seamless online experience, others faced significant connectivity challenges. If a robust and reliable internet connection is crucial during your stay, you might want to consider these varied experiences carefully.
Gym
Crystal Beach Suites Miami Oceanfront Hotel offers an on-site gym that guests generally find appealing. It is frequently described as a nice, good and enjoyable facility with free access for hotel guests and a wide range of equipment. The gym is fairly large and features a fitness center that some describe as extensive, while others highlight its proximity to the pool. There is also mention of a coach being available, which adds to its appeal.
However, it's important to note that several reviews point out that the gym is outdated with aged and sometimes disrepaired equipment. Despite being well-sized and having extensive facilities, the gym and its equipment would benefit from some renovations and upgrades. There is also feedback about the gym being a bit unorganized and dirty, which detracts from the overall experience. Additionally, the gym closes on weekends and has restricted hours, which some guests found inconvenient.
In summary, Crystal Beach Suites' gym is appreciated for its size, range of equipment and free access for guests, but it does show signs of aging and could use some updates to enhance the overall experience.
Pool
The pool experience at Crystal Beach Suites Miami Oceanfront Hotel has mixed reviews. Many guests appreciated that the pool was nice, clean and well-maintained with some describing it as pleasant, relaxing and enjoyable. The pool's close proximity to the beach was also highlighted as a plus. However, there were numerous instances where guests reported that the pool was closed for extended periods due to maintenance, renovations or weather conditions, which was a significant disappointment for many. Some visitors found the pool area to be lacking in coziness and in need of updates and attention. The pool itself was frequently described as small and dated, although it did please children. While a clean pool is consistently mentioned, the unheated, cold water and early closing time at 8:00 pm were points of contention. Overall, while the pool is a nice feature of the hotel, its frequent closures and dated condition were notable drawbacks.
Beach
Crystal Beach Suites Miami Oceanfront Hotel offers an enviable location for beach aficionados. Nestled directly on North Beach, the hotel provides seamless access to the sandy shores and the azure waters just steps away from the property. Guests frequently highlight the convenience of having the beach virtually in their backyard, complemented by a well-maintained pool right by the boardwalk.
The hotel enriches the beachfront experience by offering complimentary amenities such as sun loungers, beach chairs and towels, which many find to be a generous touch. However, some guests note that each room is allocated two beach chairs regardless of the number of occupants, which might require some coordination.
The beach itself receives high praise for its cleanliness, tranquility and beautiful blue waters. With ample opportunities to enjoy a serene sunrise or engage in family-friendly beach activities, the area is noted for its laid-back vibe, unlike the more crowded South Beach.
Proximity to local dining options and establishments adds to the overall convenience, ensuring that guests have everything they need within walking distance. Altogether, the combination of a prime beachfront location, complimentary beach services and clean facilities makes Crystal Beach Suites a commendable choice for beach lovers seeking both relaxation and accessibility.
Family
Crystal Beach Suites Miami Oceanfront Hotel is well-regarded by families for its accommodating and functional environment. The spacious rooms comfortably fit families of various sizes with separate sleeping areas that offer a level of privacy and comfort. For those traveling with infants, the hotel provides baby beds, ensuring even the youngest guests have a comfortable stay. Families appreciate the hotel's peaceful and relaxed atmosphere, ideal for those seeking quiet moments away from the bustling crowds.
The hotel boasts a functional layout, including a well-equipped kitchen that allows families to prepare their own meals, adding to the convenience and homely feel. There are also designated areas where children can play safely, making it a practical choice for those traveling with kids. The pool area is a particular favorite for children, offering a clean and enjoyable space for them to splash around.
Located in a family-friendly and quiet area, the hotel is ideal for family vacations. Its proximity to nearby restaurants and stores further enhances convenience, ensuring that everything a family might need is within easy reach. Even though the rooms have been noted as dated by some guests, the overall experience remains positive due to the family-oriented amenities and atmosphere.
In summary, Crystal Beach Suites Miami Oceanfront Hotel stands out as a solid option for families seeking a functional and child-friendly environment, complete with convenient amenities and a serene setting perfect for family togetherness and relaxation.
3 Star
Crystal Beach Suites Miami Oceanfront Hotel offers a satisfactory stay for those seeking budget-friendly accommodations with a great location. Although the hotel shows its age and displays outdated furniture and appliances, it still provides essential amenities for the price. Public areas are well-maintained, making it suitable for short stays. The hotel is functional, despite an apparent need for modernization in certain areas.
Guests appreciate the good price-performance ratio and proximity to the oceanfront, making it a reasonable choice for the price. However, the interior layout is consistently described as outdated with functional but unappealing spaces. Issues such as musty odors, thin walls that easily transmit noise and poor ventilation indicate that some areas would benefit from significant updates.
Concerns about no parking facilities, intermittent WiFi and high prices for meals and drinks are noteworthy, yet guests find value in the overall affordability of the stay. While the service and amenities align with the three-star rating, certain experiences, such as noise disturbances and dated decor, suggest areas for improvement to meet modern standards.
Business
Crystal Beach Suites Miami Oceanfront Hotel offers a functional space ideal for business trips, though some aspects require updating. The polite and patient staff provide excellent service, ensuring a smooth stay, including handling refunds efficiently. However, the hotel’s business services and facilities are dated and inadequate, which can pose challenges for business travelers. Issues include difficulty in connecting to Wi-Fi and slow, old elevators. While the amenities are functional, an upgrade in business services and facilities would significantly enhance the experience for business guests.
Outdoor Pool
The outdoor pool at Crystal Beach Suites Miami Oceanfront Hotel presents a functional space for guests looking to take a dip while enjoying their stay. Despite its dated appearance, many find the pool area to be enjoyable with beach loungers available for relaxation. Towels are conveniently provided, enhancing the poolside experience. However, the pool is unheated and can be a bit cold, which might not suit everyone's preference. While the pool is accessible and functional, it is clear that it could benefit from renovation and maintenance to improve its overall appeal and utility. Some reviews indicate the need for a more thoughtfully arranged layout to maximize the pool area’s potential. The pool has faced closures, suggesting occasional issues with upkeep, yet it remains a popular feature for those looking for a refreshing swim near the beach.
Beachfront
Crystal Beach Suites Miami Oceanfront Hotel offers a remarkable beachfront location highly praised by guests. Situated literally on the beach, it provides direct access and proximity to a stunning stretch of coastline. The hotel’s first-line position ensures guests are just steps away from the ocean, making it a top choice for beach lovers.
Many reviews highlight the beautiful beach right outside the hotel's back door, ideal for family-oriented stays with rooms suited for multiple guests. The pool, located conveniently behind the hotel, enhances the seaside experience, although it has been noted to be somewhat dated.
The location is described as excellent and spectacularly minimalistic, offering easy access to both the beach and surrounding attractions at a great price point. Despite occasional problems at the beach, the overall impression remains positive, underlining a consistently appreciated beachfront stay.
Yes, Crystal Beach Suites Miami Oceanfront Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crystal Beach Suites Miami Oceanfront Hotel.
No, Crystal Beach Suites Miami Oceanfront Hotel doesn't allow dogs.
No, parking facilities aren't available at Crystal Beach Suites Miami Oceanfront Hotel.
Yes, Crystal Beach Suites Miami Oceanfront Hotel has a gym.