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Summary of reviewsHotel Mousson in Michalovce is highly praised for its excellent location, set in a peaceful residential area with beautiful views of the city and mountains while still being conveniently close to the city center and important amenities. The hotel's setting provides a serene escape and the surrounding sports facilities are an added advantage for guests.
Breakfast at Hotel Mousson consistently earns high marks, appreciated for its variety and quality. The food is described as tasty, diverse and satisfying with many guests noting the superb service, including personalized touches like packing breakfast for those leaving early. Though there are occasional mentions of breakfast service falling short of expectations, they are minimal compared to the overwhelmingly positive feedback.
The restaurant's dinner services receive equally high praise. Guests commend the cuisine as very good and excellent with delicious and reasonably priced options. The late operational hours of the restaurant add to the convenience and the grilled dinner in particular is highlighted for its excellence.
The rooms are another standout feature at Hotel Mousson, often described as clean, spacious, comfortable and well-equipped with modern amenities. The elegant decor adds sophistication while the tranquility of the rooms ensures a peaceful stay. Despite minor feedback about occasional warmth or cleaning frequency, the general consensus is that the rooms are excellent and the staff provides good service.
Cleanliness across the hotel is noted to be exceptional with rooms and common areas meticulously maintained. Guests appreciate the spotless conditions and the thorough and reliable cleaning service, contributing to the overall quality of the stay.
The staff at Hotel Mousson are consistently commended for their exceptional service and friendliness. From the reception to the bar and restaurant, staff are described as helpful, attentive and professional, greatly enhancing the overall guest experience. There is minor feedback suggesting more frequent smiles, but this does not overshadow the positive sentiment toward the staff's welcoming attitude and competence.
The spa facilities, offering a sauna and swimming pool, receive high praise for their impressive and revitalizing atmosphere. Guests find the wellness area beautiful and large, despite some comments about it being a bit dark and the limited operational hours. The extra charge for wellness services does not significantly detract from the positive feedback, as the spa remains a highlight for many guests, providing a serene and therapeutic retreat.
Overall, Hotel Mousson receives high accolades for its location, dining options, room comfort, cleanliness and exceptional staff service, making it an attractive choice for a variety of travelers visiting Michalovce.
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