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Summary of reviewsBaymont by Wyndham Michigan City enjoys an excellent location, providing easy access to both the serene waterfront and the bustling downtown area. Guests appreciate the convenience of nearby dining and shopping options, contributing to a peaceful yet central stay. Despite ongoing remodeling, the central position remains a significant highlight.
Breakfast experiences are generally favorable with highlights such as waffles, a varied selection of food and beverages and a praised pancake maker. While some criticisms include overly sweet cereals and a lack of meat options, many guests enjoyed items like bagels with cream cheese and appreciated the overall variety.
Rooms offer a mixed bag of experiences. Positive aspects include the cozy, comfortable and spacious layouts with some guests noting the staff's accommodating efforts, such as providing late check-outs. Despite these strengths, cleanliness issues are a recurring problem with reports of dirty conditions, bugs and outdated fixtures detracting from the comfort level. Maintenance and upkeep require significant attention for a better guest experience.
Cleanliness overall at the hotel is a notable challenge. Instances of old, sticky carpets, musty odors, unclean bathrooms and neglected common areas are frequently mentioned. The condition of the facility, which shows signs of wear and tear, further detracts from the overall guest experience.
The staff, on the other hand, are consistently praised for their friendliness and accommodating nature. Guests highlight the politeness, professionalism and helpfulness of the team, enhancing the overall positive experience despite other shortcomings.
The indoor pool and hot tub are well-received amenities offering relaxation, although some guests have experienced limited operating hours and occasional maintenance issues. Extended hours and better maintenance could enhance this aspect of the stay.
Lastly, the beds receive overwhelmingly positive remarks for their comfort with many guests praising the clean, comfortable bedding and the overall quality leading to a good night’s sleep.
In summary, Baymont by Wyndham Michigan City shines in its prime location, accommodating staff and comfortable beds. However, improvements in cleanliness and maintenance are critical to elevating the overall guest experience.
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