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Summary of reviewsQuality Inn & Suites Middletown - Newport is well-regarded for its location just outside of Newport, providing guests with convenient access to the Navy base, popular tourist spots and beaches while avoiding the downtown hustle and higher costs. The hotel's proximity to key attractions and its quiet, easily accessible environment make it an ideal starting point for exploring Newport and the surrounding areas.
The breakfast offerings generally receive positive feedback with many guests appreciating the quality, taste and variety of the food available. The complimentary continental breakfast is considered simple yet convenient, although there are some suggestions for improvement in variety, including requests for more hot options and extended breakfast hours.
Guests praise the hotel rooms for their cleanliness and spaciousness, noting that they are comfortable with some modern updates. The rooms and bathrooms are consistently clean, although some guests find the rooms small or outdated and occasionally report issues with odors. The availability of spa tubs adds a touch of luxury for some visitors.
Cleanliness is a notable positive aspect of the hotel with many guests commending the clean rooms and updated areas. However, some guests report issues such as dirty rugs, musty hallways and incomplete housekeeping practices. The professional and courteous cleaning staff receive specific praise, although detailed cleaning procedures could be improved.
The hotel staff are frequently described as friendly, helpful and accommodating, significantly enhancing the guest experience. The front desk team and housekeeping personnel earn high marks for their professionalism and support.
The pool area is appreciated for its cleanliness and inviting atmosphere with many guests enjoying the warm and well-maintained environment. While there are some comments about temperature inconsistencies and occasional maintenance issues, the pool remains a valued amenity, particularly for families.
Guests have mixed experiences with the beds with many finding them comfortable and conducive to a good night's sleep. However, some guests encounter discomfort, describing the beds as too hard or lumpy, indicating variability in bed quality.
Overall, Quality Inn & Suites Middletown - Newport offers a clean, comfortable and convenient stay with friendly staff and several well-maintained amenities, though there is room for minor improvements in certain areas like breakfast variety and detailed cleaning. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Cheap Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe Queen Room with Two Queen Beds and Spa Bath - Non-SmokingThis room features a microwave, refrigerator, and a 2-person in-room spa bath.
Please note, pets are not allowed in this room type.
Queen Room with Two Queen Beds - Non-SmokingThis spacious room features a cable TV.
Standard King RoomThis spacious room features a cable TV.
Standard Double Room with Two Double Beds - Non-SmokingThe unit has 2 beds.
Queen Suite with Two Queen Beds - Non-SmokingThe unit has 3 beds.
Deluxe King Room with Spa Bath - Non-SmokingThis room features a microwave, refrigerator, and a 2-person in-room spa bath.
Queen Room - Non-SmokingThe unit offers 1 bed.
Queen Room - Accessible/Non-SmokingThe spa bath is the standout feature of this double room. The unit has 1 bed.
Queen Suite with Four Queen Beds - Non-SmokingThe unit offers 4 beds.
Superior King Room - Non-SmokingThe unit has 2 beds.
Guest Reviews
7.2
Good
Location
The Quality Inn & Suites Middletown - Newport boasts a highly praised location that is just outside of Newport. It offers guests the convenience of being in close proximity to the Navy base and popular Newport sites while avoiding the downtown crowds and higher costs. The hotel's location is consistently described as great, quiet and easy to access, making it an ideal starting point for visiting Newport and the surrounding areas. Its position allows for an easy commute to tourist spots and beaches, providing a very convenient experience for visitors. Guests appreciate that it's close to everything they need, including family and key attractions, ensuring a pleasant and straightforward stay.
Breakfast
The breakfast at Quality Inn & Suites Middletown - Newport generally receives positive feedback from guests. Many appreciated the quality and taste, describing it as good, great or excellent with plenty of choices available. Positive mentions highlight the variety with some guests noting there was a really nice selection and lots to choose from. The continental breakfast was found to be simple, tasty and convenient by others, who also enjoyed the benefit of it being complimentary.
However, there were some recurring suggestions for improvement. Several guests felt that the breakfast could use more variety with requests for additional items like bananas and more hot options. A few reviews mentioned that the breakfast was adequate but noted limitations in selection and quality with some food items being cold or of lower quality than expected. Additionally, the breakfast area cleanliness and the desire for extended breakfast hours were also pointed out.
Overall, while the breakfast offerings at Quality Inn & Suites Middletown - Newport are generally well-received, there is room for enhancements to fully meet all guests' expectations.
Rooms
Quality Inn & Suites Middletown – Newport offers a generally positive experience regarding room quality, especially for those looking to spend their days at the nearby beach. Guests appreciate that rooms are clean and spacious, often highlighting their comfort and modern updates. The cleanliness of both the rooms and bathrooms is consistently noted, contributing to a comfortable stay.
However, several reviews mention that while the rooms are nice and sometimes large, they can also be small and outdated. A few guests reported issues with unpleasant odors and some found the bathrooms particularly tiny. Despite these drawbacks, the reasonable location near the beach and downtown Newport makes it a convenient choice. Highlights like the spa tubs in some bedrooms add a touch of luxury.
In summary, Quality Inn & Suites Middletown – Newport provides clean and comfortable rooms with some modern updates, albeit with occasional issues regarding size and outdated facilities. The proximity to local attractions and straightforward amenities make it a viable option for travelers prioritizing cleanliness and convenience.
Beds
Visitors to 'Quality Inn & Suites Middletown - Newport' have shared mixed experiences regarding the beds at the hotel. Many guests found the beds to be quite comfortable, often describing them as very comfortable, soft and clean. Phrases like comfy bed, soft and comfortable beds and comfortable and soft bed were frequently mentioned, indicating a generally positive trend.
However, there were also notable criticisms. Some guests found the mattresses too hard or described the beds as very firm with beds being referred to as old and lumpy by a few reviewers. The phrases beds were hard as rocks and mattress was very hard suggest that the comfort level may vary depending on the room or personal preference.
In summary, while many guests found the beds at Quality Inn & Suites Middletown - Newport to be comfortable and conducive to a good night's sleep, others experienced discomfort, pointing to variability in bed quality across different rooms or differing guest expectations.
Cleanliness
Many guests have noted that 'Quality Inn & Suites Middletown - Newport' offers a clean and comfortable stay. Numerous reviews mention that the rooms are clean with several guests noting recent updates that enhance the overall experience. Visitors have also highlighted that the property is generally clean, including specific mentions of clean areas and clean accommodations.
However, there are mixed feelings regarding the overall condition of the hotel. While the cleanliness of the rooms was often praised, some guests did point out issues such as dirty rugs, musty and damp hallways and less-than-thorough housekeeping practices with reports of reused sheets. Additionally, some guests mentioned the presence of dust on nightstands and unclean bathrooms.
Despite these criticisms, the cleaning staff received positive feedback for their professionalism. The staff, in general, were also frequently described as friendly and helpful, which added to the positive aspects of the guest experience.
In summary, while the hotel exhibits signs of wear and tear, it maintains a decent level of cleanliness and comfort, aided by a courteous and professional staff. However, attention to more detailed cleaning procedures and maintenance could enhance the overall guest satisfaction.
Staff
At 'Quality Inn & Suites Middletown - Newport,' the staff consistently earn high praise from guests for their friendliness, helpfulness and accommodating nature. Reviews highlight staff members as extremely friendly and kind with particular mentions of their willingness to assist promptly and efficiently. From check-in to check-out, guests find the front desk team, including individuals like Deb, to be notably pleasant and supportive. Housekeeping also garners positive feedback, although there was an isolated incident where a housekeeper entered a room prematurely. Overall, the staff's attentive and welcoming demeanor significantly enhances the guest experience at this hotel.
Pool
The pool at Quality Inn & Suites Middletown - Newport received generally positive feedback from guests. Many appreciated the pool's cleanliness and the inviting nature of the pool area. It was often noted as a nice place to swim with furniture neatly arranged and the indoor setting providing comfort. Several guests mentioned that the pool was warm and well-maintained, which was particularly favorable for families and children who enjoyed using it multiple times.
However, there were some mixed experiences regarding the temperature with a few finding the pool too cold while others highlighted it as perfectly heated. Despite some comments about the pool being outdated and having a few off-putting aspects like a slight smell or water discoloration on occasion, the overall sentiment was that the pool area was a pleasant place to relax. Additional amenities such as a hot tub and adjacent facilities like a laundromat and gym added to the convenience and enjoyment of the stay.
In summary, the pool at Quality Inn & Suites Middletown - Newport is a valued amenity, well-liked for its cleanliness and warmth, though there are occasional remarks about temperature inconsistencies and maintenance issues.
Yes, Quality Inn & Suites Middletown - Newport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Quality Inn & Suites Middletown - Newport.
No, Quality Inn & Suites Middletown - Newport doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Middletown - Newport.
Yes, Quality Inn & Suites Middletown - Newport has a gym.