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Summary of reviewsThe Best Western Plus Centurion Hotel consistently receives positive feedback for its picturesque location and attractive surroundings. Situated near Bath, Wells and convenient transport options, the hotel serves as an excellent base for exploring local attractions like Longleat Safari Park, National Trust properties and nearby cities. Guests appreciate its proximity to local amenities and the Glastonbury festival, enjoying the serene, park-like atmosphere despite being near an industrial estate and a school.
The rooms are spacious, comfortable and well-maintained, often offering impressive views of the golf course, pond and gardens. While minor cleanliness issues like occasional cobwebs were noted, the overall room experience remains highly favorable. Guests also praise the well-appointed bathrooms and comfortable beds, although some found the latter too firm or squeaky. Standard amenities such as a well-equipped gym, complete with a sauna, steam room and hot tub, further enhance the hotel's appeal.
Breakfast at the hotel generally receives positive remarks for its variety and catering to different dietary needs, such as gluten-free options. With dishes freshly cooked to order, guests find breakfast delicious and plentiful. Nevertheless, some consider the pricing to be on the higher side and suggest that the value could be improved.
Dining at the hotel offers a mixed experience with several guests enjoying the flavorful and high-quality meals despite a few criticisms regarding portion sizes and limited menu choices. The dinner service is usually commended for its efficiency and friendliness, though occasionally, service-related missteps like missed orders do occur.
The hotel's cleanliness is frequently praised with guests highlighting the tidy and comfortable environment. The staff earns high accolades for their remarkable demeanor, from the welcoming reception to the courteous restaurant service. Their willingness to accommodate requests and proactively assist contributes significantly to a positive guest experience.
In summary, the Best Western Plus Centurion Hotel offers a charming location with beautiful views, comfortable and clean rooms, excellent gym facilities and a predominantly positive dining experience. Exceptional service from the friendly and attentive staff ensures a welcoming atmosphere, making for an agreeable and memorable stay. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Room Types
Large Room with One Double and One Single BedOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.
Standard Room with Two Single BedsFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features a coffee machine, a seating area, a wardrobe, a flat-screen TV, as well as garden views. The unit has 1 bed.
Suite with King BedThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a coffee machine, a dining area as well as garden views. The unit offers 1 bed.
Standard Double Room, Golf View Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Standard Room with Two Single Beds, Golf ViewProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Standard Room with One Double Bed, Golf ViewFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Two Single Beds - Disability AccessProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.
Double Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in beautiful surroundings with attractive gardens and picturesque views over a well-maintained golf course, the Best Western Plus Centurion Hotel boasts a prime and convenient location for various activities. Guests particularly appreciate its proximity to Bath, Wells and the Odd Down Park & Ride, making it easy to explore the wider area. The hotel's setting makes it an ideal base for visiting family and friends with many guests finding the location perfect for family weekends and reunions. For festival-goers, it's conveniently situated for a quick trip to the Glastonbury festival.
The hotel's prime position is complemented by friendly staff and a well-kept environment. Visitors find it a great starting point for day trips to Longleat Safari Park, nearby National Trust properties and both Bristol and Bath. The peaceful and quiet area also offers local amenities within walking distance, such as shops and a chippy. Despite being close to a school and an industrial estate, the overall ambiance remains pleasant and relaxing, aided by the scenic park-like grounds. For those on a budget, this location delivers a combination of cleanliness, good pricing and lovely views, enhancing the overall travel experience.
Breakfast
The breakfast experience at the Best Western Plus Centurion Hotel has garnered predominantly positive feedback from guests. Highlighted by the outstanding and helpful staff, breakfast offerings consist of a variety of options that cater to different dietary needs, including well-prepared Eggs Benedict and gluten-free dishes. Freshly cooked to order and served hot, many guests found the breakfast delicious, plentiful and satisfying. Complimentary breakfasts were also appreciated by several patrons.
However, some aspects drew criticism. A number of guests found the pricing of breakfast to be exorbitant with several pointing out that the quality and portion sizes did not justify the high cost. Instances of limited selection at the buffet and poorly communicated pricing further detracted from the experience for a few. Despite these concerns, the overall consensus leans towards a positive breakfast experience, enhanced by the diligent and friendly hotel staff.
Dinner
The reviews of dinner at the Best Western Plus Centurion Hotel offer a mixed yet predominantly positive dining experience. While several guests were disappointed with the evening meal, citing issues such as small portions, limited menu choices and instances of dry or overcooked dishes, there were many commendations for the quality of the food. Some noted the restaurant's excellent offerings, flavorful dishes and good range for both dinner and breakfast. The restaurant service generally received positive remarks, highlighting efficient and friendly staff despite occasional missteps like missed orders. The prices were perceived as somewhat high by some diners, yet others found the food quality worth it, describing their meals as very nice and even exceptional. Overall, dining at the hotel tends to leave a good impression, though there is room for improvement in menu variety and portion sizes.
Rooms
The rooms at the Best Western Plus Centurion Hotel have garnered considerable praise from guests for their comfort and cleanliness. Many reviewers appreciated the spaciousness of the rooms and highlighted the excellent views of the golf course, pond and gardens. Guests frequently mentioned the comfortable beds and well-appointed bathrooms, noting that the accommodation had everything they needed for a pleasant stay.
The hotel's rooms were described as generally clean, although a few guests pointed out minor issues with cleaning thoroughness, such as occasional cobwebs. Despite this, the overall impression was one of satisfaction with the cleanliness and size of the rooms.
Guests also appreciated the hotel staff, describing them as friendly, helpful and attentive. The ability to check in early without extra charges and the positive interactions with staff contributed to an enjoyable stay. Additionally, the hotel's facilities, including a well-equipped gym and a good breakfast selection, were well-received.
Some guests mentioned minor downsides such as the lack of a fridge in the room or the room getting a bit hot at times. However, these issues did not overshadow the overall positive experience. The convenient location of the hotel for exploring the area was also noted as a benefit.
In summary, the Best Western Plus Centurion Hotel offers spacious, comfortable and clean rooms with commendable views and friendly service, making it a solid choice for travelers.
Beds
Visitors to the Best Western Plus Centurion Hotel have varied opinions about the beds. Many guests describe the beds as comfy, nice and very comfortable with some praising the great size and huge, comfy attributes. Reviews frequently highlight large, modern rooms with well-thought-out ensuites, contributing to a positive overall experience. However, there are mentions of some beds being too hard, uncomfortable or squeaky. In family rooms, the bed size was noted as very small and pillows received negative feedback. Despite these mixed remarks, the hotel's beautiful location and delicious restaurant food leave a strong impression.
Cleanliness
The cleanliness of the Best Western Plus Centurion Hotel is frequently praised in guest reviews. Many visitors highlight the overall cleanliness of the hotel and the rooms as very clean, tidy and comfortable. The rooms are described as clean and pleasant, equipped with everything one might need. Several guests appreciated clean and well-planned rooms with lovely views. The hotel facilities are good and the atmosphere is orderly, ensuring a pleasant stay.
While a couple of reviews mentioned minor details such as cobwebs in room corners, this does not seem to detract significantly from the overall perception of cleanliness. The friendly and helpful staff further enhance the experience, contributing to the positive remarks about the hotel environment. The staff's warm demeanor makes the clean and well-maintained hotel even more inviting. Some guests also noted the great condition of the hotel and its comfortable setting, albeit with a mention of room temperatures being a bit high during the night. Overall, the hotel's cleanliness paired with friendly service and comfortable facilities make for an agreeable stay.
Staff
The Best Western Plus Centurion Hotel is renowned for its top-notch staff, earning high praise across various reviews. Guests consistently highlight the hotel team’s outstanding demeanor, particularly noting the welcoming and friendly environment from the moment they step through the doors. The reception staff is frequently mentioned for their helpfulness and warm welcome, ensuring that check-ins and other interactions are smooth and pleasant.
Guests also commend the helpfulness and courteous nature of the staff throughout the hotel, including in the restaurant where service continues to impress. The team's willingness to go above and beyond, whether it involves booking a taxi or accommodating late breakfast requests, contributes significantly to the overall positive experience. The staff's ability to offer assistance proactively and communicate effectively enhances the comfort and enjoyment of visitors.
The consistent presence of friendly, smiling faces ensures a welcoming atmosphere, making guests feel valued and attended to throughout their stay. The unwavering dedication to excellent service from all staff members leaves a lasting impression, making stays at the hotel enjoyable and memorable for all.
Gym
The gym at Best Western Plus Centurion Hotel has received high praise from guests, describing it as well equipped and excellent in terms of facilities. It features an on-site gym that many users found to be the best they have encountered in a hotel setting. The amenities extend beyond just gym equipment, including a sauna, steam room and hot tub, all of which were deemed to be in good condition. Overall, the gym is noted as a standout feature for its high quality. Additionally, the hotel offers excellent service, good quality food, comfortable beds and cleanliness, enhancing the overall guest experience.
Yes, Best Western Plus Centurion Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Centurion Hotel.
No, Best Western Plus Centurion Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Centurion Hotel.