Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova-
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Summary of reviewsThe Avani Palazzo Moscova Milan Hotel, previously known as NH Palazzo Moscova, receives overall positive reviews, especially highlighted by various favorable aspects that many guests have appreciated.
One of the primary strengths of this hotel is its prime location. Situated near Porta Garibaldi Station, the hotel's central position allows easy access to key Milan attractions such as the Duomo, Brera district, Corso Como and a plethora of trendy restaurants and shops. Guests also value the proximity to metro stations, which simplifies exploration of the city and business districts, making it a convenient choice for both tourists and business travelers.
The hotel’s breakfast experience is widely praised for its variety and quality. Many guests appreciate the extensive and tasty selection, including options for specific dietary needs. The breakfast ambiance, coupled with attentive service from the staff, has been noted as a highlight, despite some occasional critiques regarding noise and staffing during peak times.
Dining at the hotel's Forte restaurant has received commendations for its excellent meals, particularly the seafood options. The restaurant's cozy ambiance and appealing decor, along with great service, have enhanced the dining experience. Guests also find the nearby dining alternatives to be of high quality, further enriching their stay.
Guests regularly commend the cleanliness and modern design of the rooms, finding them charming and well-maintained. The spacious and elegant rooms, combined with comfortable bedding and superior bathroom amenities, have contributed to a pleasant stay. However, some guests noted that certain rooms, especially smaller ones, could feel cramped and lacked sufficient separation between the bathroom and living areas.
The staff at Avani Palazzo Moscova Milan Hotel are consistently described as friendly, professional and attentive, significantly enhancing the overall experience. The reception team, in particular, is highlighted for their warm welcomes and efficient service, ensuring that guests feel valued.
Amenities such as the free Wi-Fi and the gym have received mixed reviews. While the Wi-Fi is generally functional, some guests experienced connectivity issues. The gym, though described as great and convenient, is noted for being small and occasionally poorly lit or hot. The spa also presents mixed experiences; while appreciated for its relaxing ambiance and amenities, some guests faced challenges with access and maintenance.
Parking options, although paid, are appreciated for their convenience and safety with many guests finding the adjacent parking garage and valet services beneficial despite some concerns over costs.
Lastly, the hotel’s proximity to Milan’s vibrant nightlife is a noted advantage for those seeking an energetic social scene, although it occasionally results in noise disruptions for some guests.
Overall, the hotel offers a blend of comfort, convenience and quality service, making it a well-regarded choice for visitors to Milan with a few areas for potential improvement.
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One of the primary strengths of this hotel is its prime location. Situated near Porta Garibaldi Station, the hotel's central position allows easy access to key Milan attractions such as the Duomo, Brera district, Corso Como and a plethora of trendy restaurants and shops. Guests also value the proximity to metro stations, which simplifies exploration of the city and business districts, making it a convenient choice for both tourists and business travelers.
The hotel’s breakfast experience is widely praised for its variety and quality. Many guests appreciate the extensive and tasty selection, including options for specific dietary needs. The breakfast ambiance, coupled with attentive service from the staff, has been noted as a highlight, despite some occasional critiques regarding noise and staffing during peak times.
Dining at the hotel's Forte restaurant has received commendations for its excellent meals, particularly the seafood options. The restaurant's cozy ambiance and appealing decor, along with great service, have enhanced the dining experience. Guests also find the nearby dining alternatives to be of high quality, further enriching their stay.
Guests regularly commend the cleanliness and modern design of the rooms, finding them charming and well-maintained. The spacious and elegant rooms, combined with comfortable bedding and superior bathroom amenities, have contributed to a pleasant stay. However, some guests noted that certain rooms, especially smaller ones, could feel cramped and lacked sufficient separation between the bathroom and living areas.
The staff at Avani Palazzo Moscova Milan Hotel are consistently described as friendly, professional and attentive, significantly enhancing the overall experience. The reception team, in particular, is highlighted for their warm welcomes and efficient service, ensuring that guests feel valued.
Amenities such as the free Wi-Fi and the gym have received mixed reviews. While the Wi-Fi is generally functional, some guests experienced connectivity issues. The gym, though described as great and convenient, is noted for being small and occasionally poorly lit or hot. The spa also presents mixed experiences; while appreciated for its relaxing ambiance and amenities, some guests faced challenges with access and maintenance.
Parking options, although paid, are appreciated for their convenience and safety with many guests finding the adjacent parking garage and valet services beneficial despite some concerns over costs.
Lastly, the hotel’s proximity to Milan’s vibrant nightlife is a noted advantage for those seeking an energetic social scene, although it occasionally results in noise disruptions for some guests.
Overall, the hotel offers a blend of comfort, convenience and quality service, making it a well-regarded choice for visitors to Milan with a few areas for potential improvement.
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4-Star Hotel
About Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova-
License: IT015146A14UXXALVN
Guest Reviews
Location
Travelers appreciate being able to reach the famous Duomo and other key tourist sites within a short walk or bike ride. For those arriving by car, the location is central yet avoids the congested ZTL zones with a nearby parking garage adding to the convenience. The hotel is praised not only for its geographical advantage but also for its modern, stylish ambiance and friendly staff, ensuring a comfortable and pleasant stay.
Breakfast
The attentive and friendly staff often enhance guests' breakfast experiences, though there are occasional comments about staff being overwhelmed, leading to slower service. Some reviews note room for improvement, citing issues with noise in the breakfast area, limited vegetable options and lack of freshly prepared dishes. Additionally, a few guests have remarked on the breakfast's organization and timing with specific mentions of having to reserve slots or wait times due to COVID-19 restrictions.
Despite occasional critiques about the variety and freshness of certain items, the overall consensus leans towards a positive and enjoyable breakfast with guests appreciating the generous selection and high standards of service. Some guests did report instances of poor quality or unappealing food, yet the general sentiment maintains that the breakfast is worth experiencing during a stay at Avani Palazzo Moscova Milan Hotel.
Dinner
Rooms
The hotel rooms also feature modern furnishings and thoughtful decorations, contributing to a welcoming and pleasant environment. Specific room styles, such as the duplex rooms and rooms with mezzanines, provide a unique and luxurious charm. Despite some critiques regarding the architectural layout or occasional noise, the overall management and upkeep of the rooms were consistently noted as positive aspects.
However, some guests found the standard and superior double rooms to be smaller than expected with limited space for luggage and a lack of effective separation between the bathroom and the living area. There's mention of cramped quarters, especially in rooms described as "under the roof," which have only skylights and minimal windows, leading to a somewhat claustrophobic feeling for some guests.
Issues such as basic decor, sporadic instances of poor cleaning and inadequate amenities like no tea or coffee-making facilities or a complete lack of bidets, were also mentioned a few times. Despite these points, the quality-price ratio was appreciated and the comfortable and well-maintained nature of the rooms remained a consistent highlight throughout the reviews.
Beds
Several areas of improvement are noted, such as occasional discomfort with sofa beds or smaller beds and instances where the mattress freshness could be better. Some minor issues like bed positioning or structural faults are also mentioned, but these are rare. Overall, the consensus points to a high standard of comfort in the hotel's bedding, contributing positively to the guest experience.
Cleanliness
While the majority of reviews reflect positive experiences regarding the cleanliness standards, a few guests did remark upon minor issues, including dust on certain surfaces and inadequately cleaned bathrooms in isolated instances. Despite these, the cleanliness and upkeep of rooms are generally described as excellent with phrases such as spotless and well-maintained frequently appearing.
Visitors also appreciate the friendly and helpful staff, who seem dedicated to maintaining the hotel's high standards of hygiene. The well-appointed rooms, modern facilities and consistent housekeeping efforts together ensure a pleasant stay in a clean and comfortable environment.
Staff
Numerous reviews highlight how the courteous and polite staff swiftly respond to any requests, enhancing the overall stay. Special mentions include the concierge's kind and attentive support, indicating a strong dedication to guest satisfaction. Whether it's assistance with luggage, navigating the city or simply ensuring a comfortable stay, the hotel staff's warmth and accommodating nature are repeatedly applauded.
In summary, the Avani Palazzo Moscova Milan Hotel prides itself on a team that is not only highly professional and efficient but also genuinely caring and attentive, making guests' experiences truly exceptional.
Wi-Fi
Spa
However, there are several areas where the spa falls short. Access is limited and often requires advance booking with a restriction of 30 minutes per room per day. This led to dissatisfaction for those who found it difficult to secure a spot or were unable to use the spa when they wanted. Additionally, some guests pointed out issues with the cleanliness and maintenance of the facilities, mentioning that the sauna was too hot, the steam room insufficient and the overall area poorly kept. Communication barriers with the staff and the booking process were also noted as areas needing improvement.
While the spa at Avani Palazzo Moscova has its strengths, such as good services and a pleasant atmosphere, its limited access and maintenance issues detract from the overall experience. For an establishment of this caliber, improvements in these areas could significantly enhance guest satisfaction.
Gym
Parking
While there is no free parking available, the presence of a supervised and safe parking area nearby provides peace of mind for those traveling by car. Valet services received positive remarks for their excellence. Additionally, guests appreciated the ability to stop directly in front of the hotel to unload their luggage, even if street parking indications were unclear. For those looking for alternatives, nearby public lots offer another option. Despite the mixed reviews on the cost, the overall convenience and safety of parking arrangements seem to satisfy many guests.
Nightlife
However, the proximity to nightlife can be a double-edged sword. Some guests have reported difficulty sleeping due to noise from nearby nightclubs and bars with mentions of an establishment operating until dawn. Despite these concerns, the overall sentiment points to a great location for those looking to immerse themselves in Milan's energetic nightlife scene.
4 Star
Several reviewers found the hotel lacking in basic comforts and expressed disappointment with the overall quality of offerings, deeming them unfit for a four-star rating. Common criticisms include small, non-functional rooms, a lack of essential facilities and a generally poor quality experience that does not reflect the NH standard they anticipated. Additionally, some have flagged the room prices as higher than justified considering the hotel's quality, suggesting that other NH properties in proximity offer better value and comfort.
The feedback indicates a disparity in the hotel's ability to consistently deliver the expected four-star hotel experience. Upgrading the level of services and amenities may be necessary to align with the expectations tied to its rating and price point.
Business
The rooms are thoughtfully designed to cater to corporate guests, often described as part of the business district and coming equipped with desks for work. The overall quiet environment of the hotel further aids concentration and productivity, making it conducive for both individual work and small group business gatherings.
Moreover, the hotel proves to be a fitting venue for business meetings and international business events, addressing various corporate needs with attention to detail. Despite some unique corporate quirks, the hotel meets the expectations of those traveling for work, ensuring a smooth and efficient business experience.
Luxury
The staff at the hotel are frequently praised for their friendliness, adding to the overall welcoming atmosphere. The hotel is described as clean, central and elegant, providing a bright and comfortable environment for its guests. Many visitors also appreciated the complimentary upgrades to junior suites, enhancing the luxury of their stay.
Despite the predominantly positive feedback, some guests mentioned that the luxury comes with a high price tag, suggesting that the services offered might not always justify the expense. Nonetheless, the Avani Palazzo Moscova stands out for its luxurious overnight experience, modern setting and excellent amenities, making it a notable option for those seeking an upscale stay in Milan.
Romantic
Dog Friendly
No, Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova- doesn't have any pool.
Yes, a spa is available at Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova-.
Yes, Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova- welcomes dogs.
Yes, parking facilities are available at Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova-.
Yes, Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova- has a gym.
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