Hotel Susa
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Summary of reviewsHotel Susa in Milan is consistently praised for its strategic and convenient location. Situated in a quiet, family-friendly neighborhood, it provides a peaceful environment while remaining easily accessible to the city's main attractions. The proximity to Susa Metro Station and multiple bus routes notably enhances its connectivity, making key destinations like the Duomo and historical sites just a short commute away. The area around the hotel is well-equipped with supermarkets, restaurants and parks, ensuring a comfortable and convenient stay.
The hotel's breakfast offerings receive high marks for their variety and quality, particularly the freshly squeezed orange juice and cappuccino. Guests appreciate the mix of savory and sweet options, including homemade cakes and fresh fruit. The breakfast staff, known for their friendliness and helpfulness, add a personal touch to the dining experience, although the breakfast area can sometimes feel cramped. Overall, the breakfast is considered one of the hotel's standout features.
The rooms at Hotel Susa are commended for their cleanliness, comfort and modern amenities. Despite some rooms being on the smaller side, efficient use of space and daily housekeeping ensure a tidy and welcoming environment. Many rooms feature balconies or terraces with pleasant views and amenities like comfortable beds, practical storage solutions and excellent shower facilities contribute to a comfortable stay.
Cleanliness is a key strength of Hotel Susa with guests frequently praising the spotless condition of both the rooms and the overall property. The hotel's commitment to maintaining high cleanliness standards, combined with a quiet and comfortable environment, leaves a positive impression on visitors.
The staff at Hotel Susa are often described as friendly, helpful and professional. The reception team is particularly noted for their welcoming demeanor and exceptional service, while the breakfast staff ensure a pleasant start to the day. The staff's dedication to making guests feel welcome enhances the overall guest experience.
Hotel Susa’s free WiFi generally offers a reliable and fast connection, appreciated by most guests. However, occasional inconsistencies such as weak signals or connectivity issues can occur. Despite these minor drawbacks, the WiFi service is generally considered satisfactory.
Parking options at Hotel Susa are somewhat limited and may require patience and extra expense. Free parking is available but scarce and paid options, including parking garages and street parking, can be expensive and sometimes inconvenient to access. Despite these challenges, the pleasant stay at the hotel often outweighs the effort required to find parking.
Guests frequently highlight the comfortable beds at Hotel Susa, describing them as excellent and conducive to a restful stay. The pillows also receive positive remarks, though a few guests found them too firm. Most guests find the beds' firmness agreeable, contributing to a cozy sleeping environment.
For business travelers, Hotel Susa provides a business-friendly atmosphere with a decent business center and a supportive staff. Additionally, pet owners praise the hotel for its dog-friendly accommodations, noting the thoughtful amenities and inclusive policies that ensure a comfortable stay for pets without extra charges.
Overall, Hotel Susa's strategic location, high cleanliness standards, friendly staff, comfortable accommodations and thoughtful amenities make it a top choice for both leisure and business travelers visiting Milan.
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The hotel's breakfast offerings receive high marks for their variety and quality, particularly the freshly squeezed orange juice and cappuccino. Guests appreciate the mix of savory and sweet options, including homemade cakes and fresh fruit. The breakfast staff, known for their friendliness and helpfulness, add a personal touch to the dining experience, although the breakfast area can sometimes feel cramped. Overall, the breakfast is considered one of the hotel's standout features.
The rooms at Hotel Susa are commended for their cleanliness, comfort and modern amenities. Despite some rooms being on the smaller side, efficient use of space and daily housekeeping ensure a tidy and welcoming environment. Many rooms feature balconies or terraces with pleasant views and amenities like comfortable beds, practical storage solutions and excellent shower facilities contribute to a comfortable stay.
Cleanliness is a key strength of Hotel Susa with guests frequently praising the spotless condition of both the rooms and the overall property. The hotel's commitment to maintaining high cleanliness standards, combined with a quiet and comfortable environment, leaves a positive impression on visitors.
The staff at Hotel Susa are often described as friendly, helpful and professional. The reception team is particularly noted for their welcoming demeanor and exceptional service, while the breakfast staff ensure a pleasant start to the day. The staff's dedication to making guests feel welcome enhances the overall guest experience.
Hotel Susa’s free WiFi generally offers a reliable and fast connection, appreciated by most guests. However, occasional inconsistencies such as weak signals or connectivity issues can occur. Despite these minor drawbacks, the WiFi service is generally considered satisfactory.
Parking options at Hotel Susa are somewhat limited and may require patience and extra expense. Free parking is available but scarce and paid options, including parking garages and street parking, can be expensive and sometimes inconvenient to access. Despite these challenges, the pleasant stay at the hotel often outweighs the effort required to find parking.
Guests frequently highlight the comfortable beds at Hotel Susa, describing them as excellent and conducive to a restful stay. The pillows also receive positive remarks, though a few guests found them too firm. Most guests find the beds' firmness agreeable, contributing to a cozy sleeping environment.
For business travelers, Hotel Susa provides a business-friendly atmosphere with a decent business center and a supportive staff. Additionally, pet owners praise the hotel for its dog-friendly accommodations, noting the thoughtful amenities and inclusive policies that ensure a comfortable stay for pets without extra charges.
Overall, Hotel Susa's strategic location, high cleanliness standards, friendly staff, comfortable accommodations and thoughtful amenities make it a top choice for both leisure and business travelers visiting Milan.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
About Hotel Susa
License: IT015146A1L4CEIXBG
Guest Reviews
Location
The hotel is also well-served by bus routes with Bus No. 54 stopping right in front of the hotel, offering direct access to the Duomo and other central locations. For those who prefer walking, the city center is within a reasonable distance, allowing visitors to enjoy a scenic stroll through Milan’s charming streets. Additionally, the area around the hotel is well-equipped with amenities such as supermarkets, restaurants and parks, ensuring a comfortable and convenient stay.
Despite being slightly outside the city's core, the efficient public transport network ensures that guests can reach key destinations within roughly 20 minutes. The hotel's location also offers easy access to a range of shopping and dining opportunities, further enhancing its appeal. Overall, Hotel Susa stands out for its excellent connectivity, peaceful setting and accessibility, making it an ideal base for sightseeing and city explorations in Milan.
Breakfast
The breakfast staff, especially individuals like Terry and Yolanda, receive high marks for their friendliness and helpfulness, adding a personal touch to the breakfast experience. There are occasional mentions of a small and cramped breakfast area, but this does not seem to detract significantly from the overall positive experience.
While a few guests felt the breakfast could be richer or found it not up to the price point, the majority found it satisfactory with many describing it as excellent or amazing. The breakfast is often highlighted as one of the hotel's key features, contributing to a comfortable and enjoyable stay.
Rooms
Beds
King-sized beds did not disappoint, described as particularly spacious. While most guests enjoyed the firmness of the mattresses, a minority found them too hard. However, this appears to be an exception rather than the norm. Additionally, the hotel provides baby cots, making it family-friendly.
In summary, the beds at Hotel Susa generally hit the mark for comfort, ensuring a restful stay for most visitors. Despite a few dissenters on mattress firmness, the broad approval suggests that Hotel Susa pays careful attention to creating a cozy sleeping environment.
Cleanliness
The environment is described as not only clean but also quiet and comfortable, contributing to a pleasant and restful stay. Despite some mentions of minor issues, such as a dated look in certain areas or occasional lapses in bathroom cleanliness, the overwhelming majority of reviews emphasize the hotel's consistent effort to maintain high cleanliness standards. This attention to cleanliness, combined with a friendly and helpful staff, leaves a positive impression on guests, making Hotel Susa a reliable choice for a comfortable and hygienic stay.
Staff
The breakfast team, particularly individuals like Yolanda, is highlighted for delivering excellent service and creating a pleasant start to the day. Efficiency and knowledge are also recurring themes with staff members being described as courteous, super-friendly and highly knowledgeable.
Visitors appreciate the attentiveness and dedication of the team, often commending their ability to make everyone feel welcome and cared for. The staff's polite and accommodating demeanor significantly enhances the overall guest experience at Hotel Susa, making it a top choice for travelers seeking excellent service and a warm atmosphere.
Wi-Fi
Despite the predominantly positive feedback, some guests have encountered issues, such as WiFi not connecting or being down, slow and non-existent connections and weak signals at times. These negative remarks indicate that while the WiFi service can be excellent, there may be occasional inconsistencies. Overall, the internet experience at Hotel Susa is quite good with some instances of unreliability.
Parking
Business
Dog Friendly
No, Hotel Susa doesn't have any pool.
No, a spa isn't available at Hotel Susa.
Yes, Hotel Susa welcomes dogs.
Yes, parking facilities are available at Hotel Susa.
Yes, Hotel Susa has a gym.
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