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Maison Milano | UNA Esperienze

Milan , Via Mazzini 4 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMaison Milano | UNA Esperienze boasts a prime location in the heart of Milan, just steps away from the iconic Duomo, making it an ideal base for both tourists and business travelers. Guests can enjoy easy walking access to major attractions, shopping areas, restaurants and convenient metro links. Despite being in a bustling area, the hotel offers soundproof rooms, ensuring a peaceful stay.

The rooms at Maison Milano are widely appreciated for their spaciousness and cleanliness. Guests have praised the large room sizes, luxurious bathrooms and a mix of vintage and modern decor, often finding them roomy by European standards. Though some minor issues like old plumbing and occasional street noise were noted, the overall feedback on room comfort and cleanliness is positive.

The staff at Maison Milano receives exceptional praise for their friendliness, professionalism and willingness to go above and beyond for guests. Whether it’s providing local dining recommendations or assisting with various requests, the staff’s attentive and cheerful demeanor significantly enhances the guest experience.

For families, the hotel offers considerable convenience and comfortable accommodations. Proximity to a supermarket and helpful advice on family-friendly activities make it a suitable choice for family trips, although certain areas like staircases might pose minor inconveniences.

The beds are another highlight, frequently described as very comfortable with many guests enjoying the large king-size beds and quality pillows. Despite some isolated preferences for firmness, the overall sentiment is that the bedding ensures a restful sleep.

However, the breakfast offering at the hotel has garnered some dissatisfaction. While small items like muffins and croissants are available, the lack of a formal breakfast service has disappointed many. Despite the staff’s efforts to recommend nearby dining options, the absence of an in-house breakfast remains a drawback for some.

Business travelers find the central location convenient for attending exhibitions and accessing shops. Though the hotel is well-equipped, it lacks specific facilities for holding meetings. Additionally, the hotel's wifi has received significant criticism with many guests experiencing slow or non-existent connections, an issue that could affect those needing reliable internet access.

In summary, Maison Milano | UNA Esperienze delivers a comfortable and convenient stay with its excellent location, spacious rooms and outstanding staff. While areas like breakfast and wifi service could see improvements, the positives greatly outweigh the negatives, making it a standout choice for visitors wanting to immerse themselves in Milan’s vibrant atmosphere.
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Boutique-style Hotel

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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Hotel near Nightlife Spots

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Room Types

Superior Double Room This room includes free unlimited WiFi. This modern and stylish soundproofed room features an LCD TV, pillow menu, and a marble bathroom with free toiletries and a professional hairdryer. Some rooms come with a balcony. Most bathrooms have a window.

Deluxe Double Room This room includes free unlimited WiFi. Spacious air-conditioned room with a minibar, slippers and bathrobes. Has a private marble bathroom, adjustable mattress, and pillow menu. Most rooms include both a bathtub and shower, and a window, and all come with a professional hairdryer and free toiletries. Some rooms also include a balcony overlooking Via Mazzini and Via Torino.

Junior Suite Double with Extra Bed This room includes free unlimited WiFi. Spacious suite with air conditioning, a minibar, electric kettle, slippers and bathrobes. Has a private marble bathroom, adjustable mattress, and pillow menu. Most rooms include both a bathtub and shower, and a window, and all come with a professional hairdryer and free toiletries.

Superior Double Room Single Use Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Double Room Single Use Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

About Maison Milano | UNA Esperienze

License: 015146-ALB-00119, IT015146A1EUMJ28XK

Guest Reviews

8.5

Very Good

Location

Maison Milano | UNA Esperienze boasts a prime location that has garnered rave reviews from guests. Nestled in the heart of Milan, the hotel is just steps away from the iconic Duomo, making it an ideal base for exploring the city’s main attractions. The unbeatable central position allows guests to be within walking distance of tourist sights, shopping areas, restaurants and convenient metro access. The proximity to the Milan Cathedral is particularly celebrated, as guests can enjoy the view or reach the square with a mere 2-minute walk.

Guests have highlighted the favorable combination of location and room quality, along with friendly and attentive staff. The hotel's ease of access to key areas is frequently mentioned, emphasizing its strategic value for both tourists and business travelers. With soundproof rooms ensuring a peaceful stay, despite being in a bustling area, Maison Milano offers a unique blend of comfort and convenience that caters to a variety of needs. Overall, the exceptional location of Maison Milano | UNA Esperienze makes it a standout choice for visitors looking to fully immerse themselves in the vibrant atmosphere of Milan.

Breakfast

The breakfast situation at 'Maison Milano | UNA Esperienze' has garnered mixed reviews from guests with a noticeable trend towards dissatisfaction. Many have expressed their disappointment over the lack of a formal breakfast service despite promotional pictures suggesting otherwise. Various reviews highlight that the hotel does not offer breakfast, which came as an unpleasant surprise to many visitors. Instead, some small items like muffins, croissants and packaged pastries are available at the reception, but this minimal offering falls short of expectations.

Guests noted that while it's possible to have breakfast via room service, the options are limited and considered expensive with one review mentioning an exorbitant 20 euros per person for a rather basic meal. Others appreciated the spacious and comfortable rooms but emphasized that the absence of a proper breakfast service detracts from the overall experience.

During the COVID-19 pandemic, the hotel cited health concerns as the reason for not providing a traditional breakfast, although this did little to alleviate guests' disappointment. Despite this, the staff received praise for offering helpful suggestions for dinner and nearby breakfast spots, indicating the hotel's effort to compensate for the lack of an in-house dining option. Nonetheless, for many, the absence of breakfast remains a significant drawback for an otherwise well-regarded stay.

Rooms

Maison Milano | UNA Esperienze boasts rooms that are generally appreciated for their spaciousness and comfort. Guests consistently highlight the large room sizes and the luxurious, big bathrooms as standout features. The hotel rooms are often described as clean and comfortable with many finding them roomy by European standards. The interiors are noted for a mix of vintage and modern decor and some guests have enjoyed upgrades to even larger suites, which come well-equipped with amenities, including in-room coffee machines and large safes.

However, a few areas for improvement have been pointed out. Some rooms show signs of wear and tear with comments about old plumbing, stained carpets and occasional issues with noise from the street or other rooms. Certain guests felt that the rooms didn't always match the photos online and some mentioned that the condition of the furnishings needed updating. Despite some criticisms, the hotel maintains a high standard of cleanliness and the beneficial location near the Duomo enhances the overall guest experience.

In summary, Maison Milano's rooms are valued for their size, comfort and cleanliness, making them suitable for travelers seeking space and convenience in the heart of Milan. While some updates could enhance the appeal further, the positives greatly outweigh the negatives for most guests.

Beds

Maison Milano | UNA Esperienze prominently features beds that impress a majority of its guests with their comfort. The hotel offers large rooms equipped with big king-size beds that several guests have mentioned as very comfortable. Many also appreciated the quality of both the beds and pillows, describing them with terms like super comfy, soft and fitting enough for multiple people. Despite some mixed feedback mentioning a few uncomfortable experiences, the dominant sentiment highlights the extraordinary and excellent bedding, ensuring a restful sleep. Overall, for those prioritizing a good night's sleep, the beds at Maison Milano | UNA Esperienze seem to deliver on comfort and space.

Cleanliness

Maison Milano | UNA Esperienze impresses with its overall strong adherence to cleanliness, garnering frequent praise from guests for its spotless and immaculate interiors. Many reviewers highlighted spacious and very clean rooms, often mentioning the comfort and modernity of the accommodations. The hotel's bathrooms were repeatedly noted for being very clean, adding to the positive remarks about the property's hygiene standards.

However, some guests did note inconsistencies, pointing out issues such as stained carpets and walls with a few mentioning areas requiring deep cleaning and maintenance like peeling plaster and dirty carpets. Despite these occasional criticisms, the consensus leans towards a positive experience with numerous mentions of clean and comfortable rooms, soundproofing and excellent staff courtesy contributing to a welcoming environment. The overall guest sentiment reflects well on the hotel's commitment to cleanliness, even as it acknowledges areas for potential improvement.

Staff

Maison Milano | UNA Esperienze is renowned for its exceptional staff, frequently highlighted in guest reviews for their friendliness, professionalism and unwavering helpfulness. The hotel's customer service is described as excellent with staff members attentive to guests' needs and always ready to go above and beyond to ensure a pleasant stay. Whether it's Carlos at reception, who is repeatedly praised for his warmth and assistance or other employees like Christina and Vitali, the staff members are recognized for treating guests like family, creating a welcoming and comfortable environment.

Guests have noted that the receptionists are particularly courteous and informative, often providing helpful recommendations for local dining and activities. Many visitors appreciated the accommodating nature of the team, who were always willing to assist with various requests, including parking and COVID-related needs. The overall experience is enhanced by the staff's consistent cheerful demeanor, making interactions pleasant and smooth.

In summary, the positive feedback on the staff at Maison Milano | UNA Esperienze underscores their significant contribution to the hotel's high standards of hospitality. Their genuine friendliness, combined with a professional and courteous approach, leaves a lasting impression on guests, making the hotel a standout choice for those visiting Milan.

Wi-Fi

While Maison Milano | UNA Esperienze offers various amenities and beautiful accommodations, feedback on its wifi performance reveals significant shortcomings. Many guests reported slow and weak connections with some experiencing no wifi access at all throughout their stay. Attempts to improve connectivity, such as providing a booster, did not resolve the issues for all guests. Consistent complaints highlight a recurring problem with unreliable and non-existent wifi within the hotel premises. Therefore, visitors relying on strong internet access might need to seek alternative solutions during their stay.

Family

Maison Milano | UNA Esperienze offers a comfortable stay suited for families. Its proximity to a supermarket adds convenience for those traveling with children. The hotel provides great family service and offers helpful advice on family-friendly places to visit, making it perfect for a family trip. While the staircase might be inconvenient for children and seniors, the overall experience with family logistics, including car management, is well-handled. Despite some areas needing maintenance, the hotel remains a good choice for family visits.

Business

Maison Milano | UNA Esperienze offers a suitable environment for business travelers, featuring a central location that is perfect for attending exhibitions and accessing major shops within walking distance. Decorated with complete facilities, it caters well to business clientele. The reception staff maintains a professional, business-like demeanor and the concierge is known for making excellent recommendations. However, it's worth noting that the hotel lacks specific facilities for holding meetings.

No, Maison Milano | UNA Esperienze doesn't have any pool.

No, a spa isn't available at Maison Milano | UNA Esperienze.

Yes, Maison Milano | UNA Esperienze welcomes dogs.

No, parking facilities aren't available at Maison Milano | UNA Esperienze.

No, Maison Milano | UNA Esperienze doesn't have a gym.

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