NH Collection Milano CityLife
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Summary of reviewsNH Collection Milano CityLife enjoys a prime location in a tranquil neighborhood close to essential Milian landmarks and the Portello metro station, offering excellent connectivity to the city. It’s particularly advantageous for business travelers attending events at nearby convention centers like MiCo and Fiera. Despite its slight distance from Milan's nightlife and central attractions, the efficient public transport ensures easy access to the city center. The hotel area is safe and quiet, further amplified by modern facilities and aesthetically pleasing structures, although some surroundings feature construction sites.
Breakfast at the hotel stands out with its extensive array of fresh, sweet and savory options. Guests appreciate the top-quality food, accommodating various dietary needs such as vegan and organic. The attentive and courteous staff, notably individuals like Nicoletta, enhance the breakfast experience. Although some guests find the cost high, the overall feedback highlights breakfast as a major positive feature.
Dinner services are similarly praised for their quality and variety with commendations on the taste and refinement of dishes, especially vegan options. Though the menu is sometimes described as limited and pricey, the general dining experience remains positive, bolstered by an enjoyable aperitivo and a warm atmosphere.
The hotel rooms are repeatedly commended for their spaciousness, modern amenities and cleanliness. Many guests appreciate the stylish decor, soundproofing and comfort of the rooms with upper floors offering stunning city views. Despite occasional feedback about room size and inconsistent cleaning services, the general consensus is favorable.
Cleanliness across the hotel is generally well-maintained with guests frequently praising the pristine condition of rooms and common areas. However, there are instances where guests noted inconsistencies in housekeeping services, indicating a need for more consistent cleaning standards.
The staff at NH Collection Milano CityLife are celebrated for their friendliness, attentiveness and professionalism. Specific members like Paulo, Alberto and Francesco receive special mentions for their exceptional service, contributing significantly to the positive guest experience.
WiFi services receive mixed reviews; while many find the internet reliable and efficient, others encounter weak signals and slow speeds, especially during activities requiring stable connections. Some guests also noted the need to pay for faster internet.
The gym is well-regarded, considered well-equipped and modern, though some suggest minor improvements. The rooftop pool is another highlight, offering breathtaking views and a relaxing atmosphere, despite some concerns about its limited seating, small size and early closure times.
Parking facilities are convenient with easy-to-navigate underground options providing safety and rest. However, the cost of parking, set at 30 euros per day, is considered high by some guests with suggestions for it to be more reasonably priced or included in the stay.
Families find the hotel accommodating and comfortable, though some feel the hotel could offer more entertainment options to better engage children and adults alike. The beds receive largely positive comments for their comfort and quality, though opinions on mattress firmness vary with some guests finding beds too soft or hard.
Overall, NH Collection Milano CityLife is recognized for its strategic location, exceptional breakfast, comfortable and stylish rooms, cleanliness and excellent staff service, making it a commendable choice for both business and leisure travelers in Milan.
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Breakfast at the hotel stands out with its extensive array of fresh, sweet and savory options. Guests appreciate the top-quality food, accommodating various dietary needs such as vegan and organic. The attentive and courteous staff, notably individuals like Nicoletta, enhance the breakfast experience. Although some guests find the cost high, the overall feedback highlights breakfast as a major positive feature.
Dinner services are similarly praised for their quality and variety with commendations on the taste and refinement of dishes, especially vegan options. Though the menu is sometimes described as limited and pricey, the general dining experience remains positive, bolstered by an enjoyable aperitivo and a warm atmosphere.
The hotel rooms are repeatedly commended for their spaciousness, modern amenities and cleanliness. Many guests appreciate the stylish decor, soundproofing and comfort of the rooms with upper floors offering stunning city views. Despite occasional feedback about room size and inconsistent cleaning services, the general consensus is favorable.
Cleanliness across the hotel is generally well-maintained with guests frequently praising the pristine condition of rooms and common areas. However, there are instances where guests noted inconsistencies in housekeeping services, indicating a need for more consistent cleaning standards.
The staff at NH Collection Milano CityLife are celebrated for their friendliness, attentiveness and professionalism. Specific members like Paulo, Alberto and Francesco receive special mentions for their exceptional service, contributing significantly to the positive guest experience.
WiFi services receive mixed reviews; while many find the internet reliable and efficient, others encounter weak signals and slow speeds, especially during activities requiring stable connections. Some guests also noted the need to pay for faster internet.
The gym is well-regarded, considered well-equipped and modern, though some suggest minor improvements. The rooftop pool is another highlight, offering breathtaking views and a relaxing atmosphere, despite some concerns about its limited seating, small size and early closure times.
Parking facilities are convenient with easy-to-navigate underground options providing safety and rest. However, the cost of parking, set at 30 euros per day, is considered high by some guests with suggestions for it to be more reasonably priced or included in the stay.
Families find the hotel accommodating and comfortable, though some feel the hotel could offer more entertainment options to better engage children and adults alike. The beds receive largely positive comments for their comfort and quality, though opinions on mattress firmness vary with some guests finding beds too soft or hard.
Overall, NH Collection Milano CityLife is recognized for its strategic location, exceptional breakfast, comfortable and stylish rooms, cleanliness and excellent staff service, making it a commendable choice for both business and leisure travelers in Milan.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
About NH Collection Milano CityLife
License: IT015146A122A9IZDP
Guest Reviews
Location
Ideal for those attending events, the hotel is very close to the Milan convention and exhibition centers like MiCo and Fiera, making it convenient for business travelers. The location is also advantageous for those traveling by car, given its easy access to motorway exits and entry.
Despite being a bit removed from Milan's central attractions and nightlife, the well-connected public transport system ensures guests can reach the city center in about 15-20 minutes by metro or a short taxi ride. The area itself is described as quiet and safe with essential amenities and a few dining options nearby.
The hotel’s modern facilities and beautiful structure, highlighted by clean rooms with some offering great mountain views, add to the overall charm. While the immediate surroundings may include some construction sites and empty lots, the convenience of having metro and bus stops just around the corner compensates for this, providing guests with a seamless travel experience throughout Milan.
Breakfast
Several reviews emphasize the sheer quality and flavor, indicating a level of culinary excellence that matches the overall opulence of the breakfast spread. Options cater to diverse dietary preferences with mentions of vegan varieties and organic, healthy options being readily available. The breakfast service extends until noon on Sundays, a thoughtful touch that guests appreciate.
Notably, the staff at the breakfast buffet receive high praise for their courteous and attentive service. Guests frequently commend individuals like Nicoletta and the rest of the team for enhancing their dining experience. Some reviews point out minor drawbacks, such as the high cost or the occasional need for improvement, but these critiques are overshadowed by the overarching positivity regarding the breadth and quality of the breakfast.
In essence, breakfast at NH Collection Milano CityLife is lauded as a standout feature, complementing the comfortable rooms and professional service and firmly establishing itself as a highlight of any stay at this Milanese property.
Dinner
However, several visitors note room for improvement. The menu is sometimes deemed confusing and limited with suggestions to add more variety and enhance the overall quality. The high prices of food and drinks in the bar and restaurant are highlighted as a downside, along with the limited options and availability, which occasionally impact guest satisfaction.
Despite these critiques, the restaurant is generally well-regarded for its good food and warm atmosphere, bolstered by the hotel's dog-friendly policy at breakfast and dinner service. Enhanced variety and improved menu clarity could make the dining experience even more appealing for future guests.
Rooms
The rooms come well-equipped, featuring modern bathrooms, comfortable beds and additional amenities like Bluetooth speakers. The soundproofing ensures a quiet and restful stay, away from the bustling city noises. Guests also appreciate the beautiful decor, which adds a touch of elegance and creates a cozy ambiance throughout the property.
Overall, NH Collection Milano CityLife is recognized for its excellent room facilities and hotel amenities. Its location, combined with the comfort and modernity of its rooms, makes it an appealing choice for travelers seeking a pleasant stay in Milan. With very clean rooms and superb room comfort, it’s no wonder guests often feel at home here.
Beds
However, there are mixed reviews concerning the mattress firmness. While some guests find the beds too soft or even too comfortable, others criticize the mattresses for being either too hard or too soft, affecting their overall comfort. There are isolated mentions of broken or low-quality mattresses, alongside a few comments about the bed not meeting the expectations of a four-star hotel.
Nonetheless, clean and spacious rooms with comfortable beds remain a consistent highlight, suggesting that despite some criticisms, most guests have a restful and satisfactory experience concerning the hotel’s bedding.
Cleanliness
The cleanliness of rooms and bathrooms is particularly praised and terms such as perfect housekeeping, meticulous cleaning and impeccable cleanliness often appear in reviews. Many guests also appreciate the fresh, pleasant fragrance permeating the hotel.
However, there are mentions of inconsistencies as well. Some guests report issues with room cleanliness and housekeeping services, such as missed cleanings on subsequent days, dusty areas and signs of wear and tear. Additionally, occasional remarks indicate the need for improvement in keeping certain amenities up to par.
In summary, while NH Collection Milano CityLife is lauded for its high standards of hygiene and the beautiful, clean environment it offers, feedback suggests occasional lapses in maintaining this consistency which may need addressing.
Staff
Guests appreciate the staff’s willingness to accommodate special requests, their ability to speak multiple languages and their overall attentiveness to customer needs. The personnel are often described as hospitable, charming and always willing to go the extra mile to ensure a pleasant stay. Staff members are noted for their professionalism with many guests specifically appreciating their efficient and thoughtful conduct from check-in to check-out.
While a few comments mention occasional drawbacks like perceived inattentiveness or slow service, these instances seem to be in the minority. Overall, the staff’s friendliness, knowledgeability and professionalism significantly enhance the guest experience at NH Collection Milano CityLife.
Wi-Fi
Gym
Pool
Despite its beauty, some guests feel the pool area is a bit small for the hotel's capacity, often becoming crowded, especially on weekends. The seating and sun loungers around the pool are also limited with many guests highlighting the need for better management of the space to accommodate everyone comfortably. Additionally, the pool's closure at 7 PM is a repeated concern, as many guests wish for extended hours to enjoy the setting in the evening.
The pool is unheated, which can be a drawback during the cooler months when it's often closed. However, in warmer weather, the pool is described as warm and inviting, making it a favored spot for relaxation.
In summary, while the rooftop pool at NH Collection Milano CityLife is a striking feature, providing a luxurious escape with breathtaking views, its limited space and early closing time are aspects that could benefit from improvement.
Parking
However, it is important to note that parking at the hotel comes at an additional cost. The fee, which stands at 30 euros per day, has been mentioned as an expensive extra by several guests. Despite the convenient structure and security, some feel that the charges are high and should ideally be included in the stay.
Overall, while the hotel's parking facilities are well-maintained and convenient, guests should be prepared for the additional expense.
Family
4 Star
The exterior and overall ambiance of the hotel are often described as very fitting for its four-star status with some guests going as far as to say it is more than suitable for this rating. The sentiment of deserving more than a four-star rating is echoed by several reviewers, highlighting the hotel's potential for higher recognition.
However, there are also opinions indicating that certain services and facilities could be enhanced to match the expectations held for a four-star establishment. While the hotel is generally well-regarded and praised, there is room for improvement to ensure all aspects meet or exceed the standards typically associated with a four-star hotel.
Business
Outdoor Pool
Romantic
Yes, NH Collection Milano CityLife has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NH Collection Milano CityLife.
Yes, NH Collection Milano CityLife welcomes dogs.
Yes, parking facilities are available at NH Collection Milano CityLife.
Yes, NH Collection Milano CityLife has a gym.
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