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Summary of reviewsPacific Orient Hotel (凯富大酒店) in Miri, Malaysia, presents a highly favorable experience for visitors, primarily due to its centrally located position. The strategic location offers easy access to various shopping complexes, including the Bintang Mega Mall and plentiful eateries and night food stalls, making it a convenient choice for guests seeking to explore the city's culinary offerings. The central position, surrounded by essential amenities and easily reachable from major roads, adds significant value to guests' stays, despite being somewhat removed from primary tourist areas.
The hotel's breakfast selection is another notable positive, earning praise for its pleasant variety and quality. Many guests appreciated the included breakfast, commenting positively on the self-service buffet which, although simple and somewhat limited, is generally seen as enjoyable and offering good value for the price.
Guests found the rooms to be spacious, clean with satisfactory lighting and described the ambiance as cozy and comfortable. Although there are areas needing improvement, such as outdated decor, old carpets and issues with air conditioning and bathroom fixtures, the general consensus acknowledges the overall comfort and cleanliness provided by the hotel.
Cleanliness at the Pacific Orient Hotel has mixed reviews but leans towards positive. Many guests commended the hotel for its cleanliness, though a few mentioned issues like cigarette smells and dust. Old carpets were a common concern in impacting the overall feel of the rooms. Despite these isolated critiques, the hotel's efforts to maintain a clean environment are notably appreciated by many patrons.
The staff at Pacific Orient Hotel are frequently highlighted for their friendliness and excellent service. Reviews consistently praise the helpfulness and welcoming nature of the front desk and security staff, contributing significantly to the positive guest experience. While only a few guests experienced less satisfactory interactions, the majority underline the supportive and accommodating demeanor of the employees.
The peaceful atmosphere of the hotel is another commonly appreciated feature, making it a tranquil escape within the busy city. Although some guests noted occasional noise from traffic, the overall ambiance remains serene, balancing quiet relaxation with proximity to local amenities.
Finally, the beds are frequently mentioned as a standout feature with many guests finding them clean and comfortable, ensuring a restful night's sleep. Despite occasional discomfort due to heat, the quality of the beds is generally well-regarded, underscoring the hotel's commitment to guest comfort.
In conclusion, Pacific Orient Hotel offers a centrally located, clean and comfortable stay with commendable service and a tranquil atmosphere, making it a commendable choice for travelers in Miri.
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