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Summary of reviewsVilla Welcome has garnered substantial acclaim for its idyllic location, nestled in a serene, green setting convenient for spa enthusiasts and tranquility seekers. Proximity to the Mondorf thermal baths, Mondorf hotel, shops, the center of Mondorf and a local casino adds to the allure with guests appreciating the easy access and free parking, enriching their stay with convenience and relaxation.
The breakfast service at Villa Welcome is frequently lauded for its quality, variety and freshness, featuring a generous selection that includes fresh fruit juice, catering to diverse tastes and appetites. Although some find it a bit pricey, the consensus is that the breakfast experience is well worth the cost, further enhanced by friendly and professional staff.
Dining experiences receive high marks, especially for the bistronomic and gourmet options available. The vegan dinner and hearty lunch choices are particularly praised, although some guests feel the tapas boards and overall restaurant experience fell short of expectations. However, the general sentiment remains favorable towards the dining offerings.
Rooms at Villa Welcome are described as spacious, immaculately clean and very comfortable, often exceeding guests' expectations despite occasional comments about outdated decor. Access to sauna and wellness facilities heightens the appeal, complemented by large, quiet accommodations with comfortable bedding.
Cleanliness is a standout feature at Villa Welcome with guests consistently praising the spotless condition of rooms, bathrooms and thermal showers. The hotel's commitment to maintaining high hygiene standards across all facilities, including pools and thermal baths, is evident and widely applauded.
The staff's exceptional service is another prominent highlight with reviews frequently mentioning their friendliness, professionalism and attentiveness. Guests feel warmly welcomed and well-cared-for, thanks to the team's outstanding efforts in all areas of the hotel.
The spa area receives enthusiastic praise for its well-equipped, diverse facilities, offering a range of treatments that contribute to a relaxing and enjoyable stay. Minor signage issues are overshadowed by the overall positive feedback on the quality and accessibility of the spa amenities.
Parking facilities are convenient and free with ample spaces ensuring easy on-site parking, adding to the overall positive experience. Beds receive mixed reviews, but the general consensus acknowledges their comfort and quality, enhancing guest satisfaction.
In summary, Villa Welcome excels in providing a tranquil and well-rounded experience with its excellent location, high-quality dining, cleanliness, exceptional staff service, commendable spa facilities and comfortable accommodations, making it a highly recommended destination for leisure seekers. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Special Offer - Double Room with Wellness & Fitness AccessThis room includes free access to Mondorf Thermal Domain Wellness & Fitness, which features thermal basins at 36°, 12 types of saunas, multiple hammams and Jacuzzis. It also features spacious, quality sports and muscle building facilities. The thermal water that comes from the springs in the accommodation is know for its healing properties. The wellness center also offers customized programs created by nutritionists and dietitians, doctors, physiotherapists, and sport coaches.
The Wellness & Fitness area is situated 20 meters from the accommodation.
This room includes flat-screen cable TV and a minibar. The private bathroom is equipped with a shower and provides slippers and free toiletries.
Guest Reviews
8.3
Very Good
Location
Nestled in a beautiful, quiet and green setting, 'Villa Welcome' boasts an excellent location that appeals to spa enthusiasts and those seeking tranquility. The hotel is conveniently situated right next to the renowned Mondorf thermal baths and the Mondorf hotel, ensuring unlimited access to relaxation and wellness. Guests appreciate the easy access and free parking, enhancing the convenience of their stay. The proximity to various shops, the center of Mondorf and the local casino adds further appeal, making it a practical choice for a well-rounded visit. Highlighted by its beautiful surroundings and calming atmosphere, 'Villa Welcome' offers an ideal accommodation for those looking to enjoy the nearby thermal facilities and the area's natural beauty.
Breakfast
Villa Welcome offers an excellent breakfast experience, receiving high praise for its quality, variety and freshness. Guests often highlight the wide selection and the inclusion of fresh fruit juice, which adds a delightful touch to the meal. The breakfast is described as hearty, generous and even gargantuan, ensuring that it caters to all tastes and appetites.
The breakfast's diversity and the quality of its fresh and cooked products are particularly appreciated, making it a notable part of the stay at Villa Welcome. The breakfast service is not only diverse but also praised for the friendly and professional staff, enhancing the overall dining experience.
However, some guests feel that the breakfast is on the expensive side with prices ranging from €20 to €36 per person. Despite this, the consensus remains that the breakfast is very good and often cited as excellent, well worth the price for many.
For those staying at the main hotel, the breakfast remains a valued part of the experience with high marks for both its completeness and excellence. Overall, while the cost of breakfast might be a consideration for some, the variety, quality and service make it a standout feature at Villa Welcome.
Dinner
Villa Welcome offers an impressive bistronomic dining experience, particularly praised for a variety of meals including a well-received vegan dinner and hearty lunch options. Guests generally find the gourmet restaurant to be excellent with high-quality meals that offer great taste and satisfaction. The brasserie serves very nice dinners at reasonable prices, adding to the positive dining experiences. However, some reviews mention that the dinner and lunch can be on the expensive side. Additionally, the tapas boards at the hotel bar were found to be disappointing by some guests and a few reviews expressed that the restaurant did not meet their expectations overall. Nonetheless, the predominant sentiment highlights a commendable dining venue at Villa Welcome.
Rooms
Villa Welcome offers spacious and immaculately clean rooms, emphasized across many reviews. Guests frequently highlight the comfort and cleanliness with several mentioning the rooms as very large, comfortable and even well-equipped. Despite some comments about the rooms and bathrooms being outdated or old-fashioned, the overall value for money remains appreciated.
The rooms provide access to the sauna and wellness facilities, adding to the appeal. While some reviews pointed out inconsistencies between the actual rooms and the photos on the site, the majority praised the size, quietness and suitability of the accommodations. Beds and bedding receive high marks for comfort and the amenities, including clean bathrooms and fresh towels daily, meet expectations. Villa Welcome stands out for its large, bright and beautiful rooms that offer guests a pleasant atmosphere during their stay.
Beds
Guests generally have positive remarks about the beds at Villa Welcome. Many noted that the beds are comfortable with several reviewers highlighting the bedding as very warm and good. The comfort of the beds was frequently praised with terms such as comfortable large bed and very comfortable bed being mentioned by multiple guests. The bedding was also described as good and providing comfort.
However, there are some mixed opinions. A few guests found the mattresses not very comfortable or even uncomfortable and one noted that the bed was very bad, leading to pain after one night. Bedding quality also received some criticism with one guest mentioning it seemed inexpensive and another noting that it was no longer top-notch. Additionally, the bed size was pointed out as an issue by some guests with mentions of the bed being a bit small for two people and the bed much smaller than expected. Despite these criticisms, the overall impression leans towards a positive and comfortable experience with the beds at Villa Welcome.
Cleanliness
Villa Welcome has garnered praise for its impressive cleanliness standards with numerous guest reviews highlighting the spotless and well-maintained condition of the rooms. Visitors repeatedly note that the rooms are very clean, quiet and bright with impeccable cleanliness that extends to the bathrooms and thermal showers. The hotel itself is described as a good, clean facility, offering a comfortable and well-equipped environment for its guests.
The cleanliness of the pools and thermal baths also attracts positive attention with the overall hygiene of these amenities earning high recommendations. The dedicated efforts of the cleaning staff are evident, as reviewers consistently mention their thorough cleaning and organizing work.
While the majority of feedback is overwhelmingly positive, there was a solitary mention of finding trash under the bed, suggesting an area for potential improvement. Nevertheless, Villa Welcome's strong emphasis on maintaining cleanliness across its facilities and the friendly, attentive staff ensure a welcoming and hygienic stay for its guests.
Staff
Villa Welcome is frequently praised for its exceptional staff, known for their friendly and accommodating nature. The overall sentiment from guest reviews highlights the welcoming, kind and helpful demeanor displayed throughout the hotel. Reviewers consistently note the professionalism and attentiveness of the team, contributing significantly to the positive guest experience.
The term top-notch service is often mentioned and many guests describe the staff as excellent, competent and courteous. The atmosphere at Villa Welcome is further enhanced by the responsiveness and availability of the staff, who are always ready to assist with a pleasant attitude. Even in more specialized areas such as the thermal baths, the staff maintain a high standard of service, described as both pleasant and attentive.
In sum, Villa Welcome's staff leave a lasting impression of warmth and efficiency, making them a standout feature of the hotel. Despite very few negative comments, the overwhelming consensus is one of high praise for their friendliness, professionalism and ability to create a welcoming environment.
Wi-Fi
The Wi-Fi at Villa Welcome offers free access throughout the hotel, allowing guests to stay connected. While some have experienced difficulties with connectivity, including router issues and weak signals in certain areas, many find it sufficient for activities like streaming. However, it seems that information about the Wi-Fi might not be readily available and there have been some reports of non-existent or poor connections, particularly within the rooms. Generally, while the connection may not be perfect, it is functional for most guests' needs.
Spa
Nestled in a beautiful location, 'Villa Welcome' boasts an exceptional spa that leaves guests thoroughly impressed. The wellness complex offers unlimited access to an array of well-equipped facilities, ensuring enough space for everyone. The variety of spa treatments and options available are comprehensive, catering to diverse preferences and needs. Guests have praised the great facility with particular highlights being the clean thermal baths and the well-marked wellness and fitness sections.
The spa area includes an inviting thermal pool and a buffet breakfast, further adding to the overall experience. Visitors consistently commend the quality of the treatments and the comfort provided throughout their stay. Moreover, the easy and inclusive access to the spa area contributes significantly to the seamless and enjoyable experience at the hotel. Despite the minor issue of the spa being poorly marked, the overall feedback is overwhelmingly positive. Access to such excellent facilities indeed proves to be a great and essential part of the 'Villa Welcome' experience.
Parking
Villa Welcome offers convenient and accessible parking options for its guests. The hotel provides a large parking lot with ample spaces, ensuring easy on-site parking for vehicles. Guests enjoy the benefit of free parking, facilitated by a card issued by the hotel. Despite some parking spaces being situated a bit farther from the accommodation, the overall parking facilities receive positive remarks, contributing to a good welcome experience at both the hotel and restaurant.
Yes, Villa Welcome has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Villa Welcome.
No, Villa Welcome doesn't allow dogs.
Yes, parking facilities are available at Villa Welcome.