Regency Park Hotel
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Summary of reviewsThe Regency Park Hotel has garnered notable praise from reviewers for several key aspects, making it an attractive option for a variety of travelers. Its prime location near Carrasco Airport is frequently highlighted as a major advantage, especially for business travelers and visitors to ZonAmerica. The serene surroundings in a lush, wooded park add immense appeal, providing a peaceful retreat ideal for those looking to disconnect from city hustle while still being accessible to transit points and specific destinations like nearby wineries.
The breakfast experience at the hotel has its positives with many guests appreciating the delicious, fresh items and variety on offer, including fruits and healthy smoothies. However, there is room for enhancement in the quality and breadth of options available, particularly for dietary-specific needs.
Dinner reviews are generally favorable in terms of the quality and taste of the food with many describing their meals as delicious and well-prepared. However, the limited menu, high prices, slow service and inconvenient restaurant hours indicate areas needing significant improvement.
Rooms at Regency Park Hotel are praised for being spacious, clean and modern with many guests highlighting the comfortable and cozy beds. Although minor maintenance issues like window closures and heating malfunctions were mentioned, the overall room quality remains high.
Cleanliness presents a mixed picture with rooms and indoor common areas often receiving high praise for their upkeep. Nonetheless, there are significant cleanliness concerns, particularly with the outdoor pool and certain communal areas, indicating that more consistent maintenance is needed.
The hotel staff is highly regarded for their attentiveness and friendliness with many guests noting the warm, courteous and helpful service they received. Reception and restaurant staff, in particular, are frequently commended for their professionalism and dedication.
Free WiFi is available throughout the hotel and is generally well-received, although some guests reported issues with speed and connectivity. The spa and gym amenities present a mixed bag; while family-friendly and well-equipped in certain areas, they face criticisms regarding maintenance and cleanliness.
The pool facilities offer a variety of options, including outdoor, heated and indoor pools, which are appreciated for their temperature control and spaciousness. However, recurring issues with cleanliness and maintenance significantly detract from the overall experience.
Parking is ample and secure, providing peace of mind and convenience for all guests, although the lack of reserved spaces for disabled individuals is noted.
Families find the Regency Park Hotel particularly accommodating with amenities such as playgrounds, a jungle gym and children's activities adding to a fun-filled and enjoyable stay.
In summary, the Regency Park Hotel excels in location, room quality, staff service and family-friendly amenities but would benefit from improvements in breakfast variety, dining service, outdoor pool cleanliness and overall maintenance to enhance the guest experience further.
Categories
The breakfast experience at the hotel has its positives with many guests appreciating the delicious, fresh items and variety on offer, including fruits and healthy smoothies. However, there is room for enhancement in the quality and breadth of options available, particularly for dietary-specific needs.
Dinner reviews are generally favorable in terms of the quality and taste of the food with many describing their meals as delicious and well-prepared. However, the limited menu, high prices, slow service and inconvenient restaurant hours indicate areas needing significant improvement.
Rooms at Regency Park Hotel are praised for being spacious, clean and modern with many guests highlighting the comfortable and cozy beds. Although minor maintenance issues like window closures and heating malfunctions were mentioned, the overall room quality remains high.
Cleanliness presents a mixed picture with rooms and indoor common areas often receiving high praise for their upkeep. Nonetheless, there are significant cleanliness concerns, particularly with the outdoor pool and certain communal areas, indicating that more consistent maintenance is needed.
The hotel staff is highly regarded for their attentiveness and friendliness with many guests noting the warm, courteous and helpful service they received. Reception and restaurant staff, in particular, are frequently commended for their professionalism and dedication.
Free WiFi is available throughout the hotel and is generally well-received, although some guests reported issues with speed and connectivity. The spa and gym amenities present a mixed bag; while family-friendly and well-equipped in certain areas, they face criticisms regarding maintenance and cleanliness.
The pool facilities offer a variety of options, including outdoor, heated and indoor pools, which are appreciated for their temperature control and spaciousness. However, recurring issues with cleanliness and maintenance significantly detract from the overall experience.
Parking is ample and secure, providing peace of mind and convenience for all guests, although the lack of reserved spaces for disabled individuals is noted.
Families find the Regency Park Hotel particularly accommodating with amenities such as playgrounds, a jungle gym and children's activities adding to a fun-filled and enjoyable stay.
In summary, the Regency Park Hotel excels in location, room quality, staff service and family-friendly amenities but would benefit from improvements in breakfast variety, dining service, outdoor pool cleanliness and overall maintenance to enhance the guest experience further.
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Guest Reviews
Regency Park Hotel receives high praise for its prime location and serene surroundings, making it an appealing choice for travelers seeking tranquility and convenience. The hotel is notably close to Carrasco Airport, making it ideal for those with early or late flights and its proximity to the airport is frequently highlighted as a major advantage. Situated in a lush, wooded park, the scenic environment offers a peaceful retreat, perfect for guests wanting to disconnect from the hustle and bustle of city life.
The hotel's location is especially advantageous for business travelers and visitors to ZonAmerica with several reviews emphasizing the ease of access to both business areas and the airport. Additionally, the natural greenery and spacious park setting provide a picturesque backdrop, enhancing the overall appeal.
While the distance from Montevideo's city center might be a drawback for those looking to explore downtown or enjoy an active nightlife, the hotel's seclusion contributes to its calm and secure atmosphere, making it a great spot for a restful getaway. Despite being a bit remote, guests have found the location to be very accessible and well-connected, particularly favoring those with specific destinations such as nearby wineries in Canelones.
Overall, the Regency Park Hotel stands out for its excellent location, beautiful natural surroundings and the balance it strikes between accessibility and tranquility. It's a perfect choice for travelers looking for a serene environment close to essential amenities and transit points.
The breakfast experience at Regency Park Hotel receives mixed reviews from guests. On the positive side, many guests find the breakfast to be delicious with fresh and tasty items and a variety of options including cooked foods, fruits and healthy smoothies. Some describe it as very good, complete and one of the best they have experienced. The breakfast buffet is often praised for its quality and variety, catering to different dietary preferences with plentiful fruit and fresh products.
However, several guests highlight areas for improvement. The variety and quality of the breakfast could be better with some noting a lack of vegan or vegetarian options and limited selection for celiacs. Others mention that the breakfast items can be cold and that there is a scarcity of dishes available later in the service. There are also comments about the breakfast being too basic with some considering it poor or of low quality. The breakfast timing has also been criticized, especially for travelers with early flights and there have been remarks about inadequate hygiene and replenishment of basic foods.
Overall, while the breakfast at Regency Park Hotel has many positive aspects, there is a consistent call for enhancements in variety, quality and service.
Regency Park Hotel offers a mixed dining experience that skews positively in terms of food quality but reveals notable areas for improvement. Reviews consistently praise the taste and quality of the dinner served, describing it as delicious and giving high marks for specific meals. The restaurant dishes are often highlighted as very good with some guests even calling them amazing. Both lunch and dinner at the restaurant have been appreciated by numerous visitors for their flavor and culinary preparation.
However, there are significant drawbacks to the dining experience. The menu is limited and lacks variety with few healthy or vegan options available. Additionally, the restaurant has high prices and many guests felt that the service did not match the cost. Slow service is a frequent complaint with several reviews mentioning long wait times, both in general and specifically noting service delays that extended over an hour. The restaurant's schedule is also inconvenient with early closing hours and a lack of flexibility on weekends.
The dining environment itself is described as a small area with low capacity, resulting in crowded conditions at times. Reviews also indicate that reservations are necessary but not adequately communicated, leading to frustration among guests. There were instances of forgotten orders and food arriving cold or even raw, which detracted from the overall experience.
In summary, while the quality of food at Regency Park Hotel’s restaurant is often highly regarded, the service inefficiencies, limited menu options, high prices and inconvenient hours suggest there is significant room for improvement.
Regency Park Hotel boasts rooms that are impressively spacious and clean, providing a comfortable and pleasant stay for guests. Many visitors highlighted the modern decor and amenities, such as a sink countertop and kettle, which complement the large and luminous rooms. The rooms are particularly noted for their comfort with many guests praising the cozy beds and the overall room quality.
Some minor issues were reported, including window closures that do not function properly and occasional maintenance concerns with the shower and bathtub. There were also instances of heating malfunctions and some noise disturbances. Despite these drawbacks, guests found the rooms to be generally well-equipped and accommodating, making them suitable for both individual travelers and families.
Overall, the spacious, clean and modern rooms at Regency Park Hotel make it an appealing choice for those seeking comfort and convenience during their stay.
Regency Park Hotel receives praise for its beds, which are frequently described as comfortable, very comfortable and even extremely comfortable. Many guests mention that their rooms featured large, high-quality beds including king-sized options. The mattresses, often described as soft and comfy, contribute significantly to a positive sleeping experience. Despite the overwhelmingly positive feedback, a few guests did note issues such as low bed heights, worn-out mattresses and occasional noise from the bed. Some found the sofa beds and a few specific beds to be uncomfortable. Overall, the beds at Regency Park Hotel seem to ensure a good night's sleep for most guests.
The reviews of the 'Regency Park Hotel' paint a mixed picture regarding cleanliness. On a positive note, numerous guests appreciated the cleanliness of the rooms, describing them as very clean, comfortable and well-maintained. The cleaning staff was frequently complimented for doing a great job, ensuring that rooms were in impeccable condition. Indoor common areas and the indoor pool also received praise for maintaining high standards of cleanliness, which added to the overall pleasant stay for many guests.
However, several reviewers highlighted significant issues, particularly with the outdoor pool and some communal areas. Many pointed out the presence of dirt, debris and bugs in the pool, along with cloudy water, clumps of hair and even dead insects, indicating a lack of regular maintenance. The hotel's hallways and breakfast area were also noted to have lapses in cleanliness and upkeep, which detracted from the overall experience for some.
Some reviewers pointed out the signs of wear and tear in various parts of the hotel, including worn towels, neglected faux leather on headboards and dirty bathroom sinks. Inconsistent cleanliness in the outdoor spaces, such as cigarette butts in the grass and outdated pool facilities, was also mentioned.
In summary, while the 'Regency Park Hotel' excels in maintaining clean and comfortable rooms, there are areas, especially related to the outdoor pool and some common spaces, that require more attention to meet the high standards set elsewhere in the hotel.
Guests of Regency Park Hotel consistently praise the attentiveness and friendliness of the staff. Visitors frequently mention the warm and courteous service provided by the reception team from the moment of arrival. The buffet breakfast and overall service quality are highlighted as spectacular with particular appreciation for the restaurant and wait staff, who are described as super friendly and dedicated.
Many reviews commend the hospitality and professionalism of the employees, noting that the staff goes out of their way to be accommodating and helpful. The promptness and efficiency of the service, whether at the reception or in the restaurant, are often emphasized. Specific mentions of notable staff members like Fabian the waiter underscore the personalized and exceptional service provided.
Despite a few isolated comments about apathy or rudeness from some individuals, the general consensus is overwhelmingly positive with most guests expressing satisfaction with the warmth and kindness of the hotel staff. Overall, the reviews reflect a high level of personal attention and dedication from the team, contributing to a pleasant and welcoming stay at the Regency Park Hotel.
Guests of the Regency Park Hotel noted the complimentary inclusion of WiFi throughout their stay. Many praised the strength of the internet connection, describing it as good and acceptable for general use. However, some reviews did mention challenges with specific issues including slow and unstable WiFi, particularly in room 208 and difficulty connecting to services like Netflix. Overall, while the hotel offers free WiFi with decent speed, experiences with connectivity varied among guests.
The Regency Park Hotel offers a range of spa amenities, promising comfort and relaxation to its guests. The spa area is praised for being complete and family-friendly. Massage services are available, adding to the overall appeal of the facility. The jacuzzi receives mixed reviews; when operational, it is described as great and very good. However, some guests have noted that the jacuzzi can be inconsistent with issues such as poor cleanliness, cold water and general maintenance problems. The indoor pool has also faced criticism for being dirty with clumps of hair and dead insects noted by guests. Despite these issues, the spa at Regency Park Hotel has its merits and can offer a pleasant experience when facilities are in proper working order.
The Regency Park Hotel offers a gymnasium as part of its range of facilities, including a game room with ping pong, pool and foosball. While some guests found the gym to be perfect, others noted it could benefit from more equipment and improved maintenance. Fitness enthusiasts will find an array of machines available, though a few pointed out that some of these are in need of updates. It is also worth noting that at one point, the gym and spa were closed due to COVID restrictions. Despite these shortcomings, guests still appreciate having access to a gym during their stay.
Guests at the Regency Park Hotel provided mixed reviews about the pool facilities, highlighting both positive and negative aspects. Many guests appreciated the variety of pools available, including outdoor, heated and indoor options with some describing the pools as beautiful, nicely maintained and having good temperature control. The heated pool, in particular, was mentioned frequently with guests noting both its warmth and accessibility.
However, cleanliness and maintenance were prominent issues. A significant number of guests reported that the pools, including the main, outdoor and heated pools, were dirty with some mentioning cloudy water, debris, leaves, clumps of hair, dead insects and even human waste. This detracted from their overall experience and usability of the facilities. The jacuzzi often received complaints about being out of service or unclean.
Temperature control also appeared inconsistent with some guests finding the heated pool either too cold or too warm. Several mentioned the heated pool not being in condition to use due to either dirt or cold temperatures and some found the outdoor pool overly hot.
Despite the cleanliness and temperature issues, the pool area was praised for its spaciousness and comfort, allowing for relaxing and enjoyable moments when conditions permitted. The park-like surroundings and green areas added to the ambience, making it a pleasant setting for those seeking a serene escape.
In summary, while the Regency Park Hotel offers a range of pool options that could potentially enhance guests' stays, the management would need to focus more on regular cleaning and proper maintenance to address the recurring issues mentioned in the reviews.
Regency Park Hotel offers ample and free parking that guests have found convenient and accommodating. Visitors frequently mention the availability of plenty of parking spaces, making it stress-free to find a spot. The parking area is both comfortable and secure, providing peace of mind. Families especially appreciate the abundant parking alongside the spacious rooms. However, a minor drawback noted is the lack of reserved parking spaces for disabled individuals. Despite this, overall parking arrangements at Regency Park Hotel are highly satisfactory.
Regency Park Hotel stands out for its family-friendly environment and excellent facilities, making it a top choice for those seeking a comfortable stay near the airport. Families can look forward to enjoyable getaways with amenities tailored specifically for children, including playgrounds, a jungle gym and a fishpond, adding to the fun-filled experience.
The hotel offers a kids' summer camp by the pool and a variety of children's games that can entertain the little ones. While there were mentions of a closed game room and some inadequate dining options for infants, the overall variety and quality of the breakfast received high praise. Parents can also appreciate the spacious, luminous rooms and the attentive cleaning staff.
Although there were suggestions to replace bathtubs with showers for safety reasons and a few remarks on the specific menu for infants, the hotel's family rooms and the nearby park ensure that children have plenty of activities to keep them entertained. Guests have reported fantastic experiences, highlighting the hotel's suitability for families, making it highly recommended for a family visit.
Cleaning staff were noted for their gratitude and contribution to maintaining a pleasant environment. Despite minor hiccups and occasional family confusion, the majority consensus points to an excellent experience with ample activities for children, underscoring the hotel's reputation as a well-suited option for family stays.
The Regency Park Hotel features an outdoor pool that has received a range of feedback from guests. Many noted the beautiful setting and enjoyed both the indoor and outdoor swimming environments. Some reviews highlighted a heated outdoor swimming pool, which adds comfort to the overall experience. However, there were mentions of the pool occasionally appearing dirty and needing more upkeep. Despite these concerns, the surroundings of the outdoor pool were generally described as very nice, contributing to a pleasant atmosphere for relaxation. It's worth noting that the outdoor pool is on the smaller side and the spa and gym facilities were closed due to COVID, limiting some recreational options for visitors.
Travelers to the Regency Park Hotel often highlight the presence of an indoor heated pool as a notable feature. Many find it a good facility for lap swimming and personal relaxation. Guests appreciate the pool for maintaining a perfect temperature and commend the overall condition, noting that it generally works well. Additionally, the combination of the indoor pool with the gym, sauna and jacuzzi is praised and considered excellent.
However, some visitors have observed that the cleanliness of the heated pool can be inconsistent. A few reviews mention the indoor pool being dirty at times. There have been remarks about the temperature of the heated pool occasionally being too cold, contrary to expectations. Another minor issue pointed out is the lack of adequate seating around the pool area. Despite these concerns, many guests still find the indoor pool to be a positive aspect of their stay.
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Location
The hotel's location is especially advantageous for business travelers and visitors to ZonAmerica with several reviews emphasizing the ease of access to both business areas and the airport. Additionally, the natural greenery and spacious park setting provide a picturesque backdrop, enhancing the overall appeal.
While the distance from Montevideo's city center might be a drawback for those looking to explore downtown or enjoy an active nightlife, the hotel's seclusion contributes to its calm and secure atmosphere, making it a great spot for a restful getaway. Despite being a bit remote, guests have found the location to be very accessible and well-connected, particularly favoring those with specific destinations such as nearby wineries in Canelones.
Overall, the Regency Park Hotel stands out for its excellent location, beautiful natural surroundings and the balance it strikes between accessibility and tranquility. It's a perfect choice for travelers looking for a serene environment close to essential amenities and transit points.
Breakfast
However, several guests highlight areas for improvement. The variety and quality of the breakfast could be better with some noting a lack of vegan or vegetarian options and limited selection for celiacs. Others mention that the breakfast items can be cold and that there is a scarcity of dishes available later in the service. There are also comments about the breakfast being too basic with some considering it poor or of low quality. The breakfast timing has also been criticized, especially for travelers with early flights and there have been remarks about inadequate hygiene and replenishment of basic foods.
Overall, while the breakfast at Regency Park Hotel has many positive aspects, there is a consistent call for enhancements in variety, quality and service.
Dinner
However, there are significant drawbacks to the dining experience. The menu is limited and lacks variety with few healthy or vegan options available. Additionally, the restaurant has high prices and many guests felt that the service did not match the cost. Slow service is a frequent complaint with several reviews mentioning long wait times, both in general and specifically noting service delays that extended over an hour. The restaurant's schedule is also inconvenient with early closing hours and a lack of flexibility on weekends.
The dining environment itself is described as a small area with low capacity, resulting in crowded conditions at times. Reviews also indicate that reservations are necessary but not adequately communicated, leading to frustration among guests. There were instances of forgotten orders and food arriving cold or even raw, which detracted from the overall experience.
In summary, while the quality of food at Regency Park Hotel’s restaurant is often highly regarded, the service inefficiencies, limited menu options, high prices and inconvenient hours suggest there is significant room for improvement.
Rooms
Some minor issues were reported, including window closures that do not function properly and occasional maintenance concerns with the shower and bathtub. There were also instances of heating malfunctions and some noise disturbances. Despite these drawbacks, guests found the rooms to be generally well-equipped and accommodating, making them suitable for both individual travelers and families.
Overall, the spacious, clean and modern rooms at Regency Park Hotel make it an appealing choice for those seeking comfort and convenience during their stay.
Beds
Cleanliness
However, several reviewers highlighted significant issues, particularly with the outdoor pool and some communal areas. Many pointed out the presence of dirt, debris and bugs in the pool, along with cloudy water, clumps of hair and even dead insects, indicating a lack of regular maintenance. The hotel's hallways and breakfast area were also noted to have lapses in cleanliness and upkeep, which detracted from the overall experience for some.
Some reviewers pointed out the signs of wear and tear in various parts of the hotel, including worn towels, neglected faux leather on headboards and dirty bathroom sinks. Inconsistent cleanliness in the outdoor spaces, such as cigarette butts in the grass and outdated pool facilities, was also mentioned.
In summary, while the 'Regency Park Hotel' excels in maintaining clean and comfortable rooms, there are areas, especially related to the outdoor pool and some common spaces, that require more attention to meet the high standards set elsewhere in the hotel.
Staff
Many reviews commend the hospitality and professionalism of the employees, noting that the staff goes out of their way to be accommodating and helpful. The promptness and efficiency of the service, whether at the reception or in the restaurant, are often emphasized. Specific mentions of notable staff members like Fabian the waiter underscore the personalized and exceptional service provided.
Despite a few isolated comments about apathy or rudeness from some individuals, the general consensus is overwhelmingly positive with most guests expressing satisfaction with the warmth and kindness of the hotel staff. Overall, the reviews reflect a high level of personal attention and dedication from the team, contributing to a pleasant and welcoming stay at the Regency Park Hotel.
Wi-Fi
Spa
Gym
Pool
However, cleanliness and maintenance were prominent issues. A significant number of guests reported that the pools, including the main, outdoor and heated pools, were dirty with some mentioning cloudy water, debris, leaves, clumps of hair, dead insects and even human waste. This detracted from their overall experience and usability of the facilities. The jacuzzi often received complaints about being out of service or unclean.
Temperature control also appeared inconsistent with some guests finding the heated pool either too cold or too warm. Several mentioned the heated pool not being in condition to use due to either dirt or cold temperatures and some found the outdoor pool overly hot.
Despite the cleanliness and temperature issues, the pool area was praised for its spaciousness and comfort, allowing for relaxing and enjoyable moments when conditions permitted. The park-like surroundings and green areas added to the ambience, making it a pleasant setting for those seeking a serene escape.
In summary, while the Regency Park Hotel offers a range of pool options that could potentially enhance guests' stays, the management would need to focus more on regular cleaning and proper maintenance to address the recurring issues mentioned in the reviews.
Parking
Family
The hotel offers a kids' summer camp by the pool and a variety of children's games that can entertain the little ones. While there were mentions of a closed game room and some inadequate dining options for infants, the overall variety and quality of the breakfast received high praise. Parents can also appreciate the spacious, luminous rooms and the attentive cleaning staff.
Although there were suggestions to replace bathtubs with showers for safety reasons and a few remarks on the specific menu for infants, the hotel's family rooms and the nearby park ensure that children have plenty of activities to keep them entertained. Guests have reported fantastic experiences, highlighting the hotel's suitability for families, making it highly recommended for a family visit.
Cleaning staff were noted for their gratitude and contribution to maintaining a pleasant environment. Despite minor hiccups and occasional family confusion, the majority consensus points to an excellent experience with ample activities for children, underscoring the hotel's reputation as a well-suited option for family stays.
Outdoor Pool
Indoor Pool
However, some visitors have observed that the cleanliness of the heated pool can be inconsistent. A few reviews mention the indoor pool being dirty at times. There have been remarks about the temperature of the heated pool occasionally being too cold, contrary to expectations. Another minor issue pointed out is the lack of adequate seating around the pool area. Despite these concerns, many guests still find the indoor pool to be a positive aspect of their stay.
Yes, Regency Park Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Regency Park Hotel.
Yes, Regency Park Hotel welcomes dogs.
Yes, parking facilities are available at Regency Park Hotel.
Yes, Regency Park Hotel has a gym.
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