Hotel Zero 1 Montreal
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Summary of reviewsHotel Zero 1 Montreal offers a strategically prime location near Chinatown and Old Montreal, offering easy access to cultural and entertainment hotspots like Place des Arts, Notre Dame Basilica and the Old Port. The central location is appreciated by guests for the convenience of exploring the city, proximity to key amenities and smooth commutes to and from the airport. The rooms, generally praised for their modern aesthetic and comfort, provide a mix of spacious loft-style accommodations with well-equipped mini kitchens and beautiful city views, though some issues with cleanliness and maintenance are noted.
Breakfast at the hotel receives mixed feedback with many guests finding it limited and not worth the additional cost. The minimalist selection and logistical inconveniences like late service and quickly depleted items make it a point that could benefit from improvement. Many choose to explore nearby cafes for a more satisfactory morning meal.
Cleanliness is praised by many for the stylish and well-maintained rooms upon arrival, though there are reports of dust, stains and neglected areas suggesting a need for more consistent housekeeping. Positive experiences highlight clean and comfortable rooms, while negative ones point to occasional lapses in standards.
The staff is largely recognized for their friendliness and helpfulness with particular praise for individuals who went above and beyond to assist guests. However, there are sporadic issues related to communication and local knowledge which suggest room for better consistency and training among staff members.
WiFi is a mixed bag with some guests enjoying strong connections and high speeds suitable for business use and streaming, while others face challenges with stability and occasional nonexistence. The extra charges for WiFi also come as an unexpected disappointment for some visitors.
The gym at the hotel garners appreciation for its modern decor and decent equipment, though its small size and non-working machines are noted drawbacks. The lack of free weights and the broken multi-function machine also detract from the overall experience.
Parking options include valet service that, while secure and convenient, costs extra and has limited operation hours, making it less flexible for late-night returns. Nearby parking options provide cheaper alternatives but may require a bit of navigation and walking, especially in bad weather.
For nightlife enthusiasts, Hotel Zero 1's location is ideal, providing easy access to various clubs, cafes and entertainment venues. While the busy neighborhood can be noisy, particularly on weekends, well-insulated rooms offer a reasonable level of quiet and comfort for a restful stay.
Comfortable bedding is a standout feature with many guests appreciating the high-quality linens and mattresses that contribute to a peaceful environment. Although some find the mattresses a bit too soft or the beds smaller than expected, overall, the beds receive high praise for their comfort.
In summary, Hotel Zero 1 Montreal leverages its central location and stylish accommodations to offer a pleasant stay. The facility would benefit from enhancements in breakfast offerings, cleanliness consistency and improved amenities to better meet guest expectations. For a three-star hotel, it provides a solid base for exploring Montreal, albeit with some areas for potential improvement.
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Breakfast at the hotel receives mixed feedback with many guests finding it limited and not worth the additional cost. The minimalist selection and logistical inconveniences like late service and quickly depleted items make it a point that could benefit from improvement. Many choose to explore nearby cafes for a more satisfactory morning meal.
Cleanliness is praised by many for the stylish and well-maintained rooms upon arrival, though there are reports of dust, stains and neglected areas suggesting a need for more consistent housekeeping. Positive experiences highlight clean and comfortable rooms, while negative ones point to occasional lapses in standards.
The staff is largely recognized for their friendliness and helpfulness with particular praise for individuals who went above and beyond to assist guests. However, there are sporadic issues related to communication and local knowledge which suggest room for better consistency and training among staff members.
WiFi is a mixed bag with some guests enjoying strong connections and high speeds suitable for business use and streaming, while others face challenges with stability and occasional nonexistence. The extra charges for WiFi also come as an unexpected disappointment for some visitors.
The gym at the hotel garners appreciation for its modern decor and decent equipment, though its small size and non-working machines are noted drawbacks. The lack of free weights and the broken multi-function machine also detract from the overall experience.
Parking options include valet service that, while secure and convenient, costs extra and has limited operation hours, making it less flexible for late-night returns. Nearby parking options provide cheaper alternatives but may require a bit of navigation and walking, especially in bad weather.
For nightlife enthusiasts, Hotel Zero 1's location is ideal, providing easy access to various clubs, cafes and entertainment venues. While the busy neighborhood can be noisy, particularly on weekends, well-insulated rooms offer a reasonable level of quiet and comfort for a restful stay.
Comfortable bedding is a standout feature with many guests appreciating the high-quality linens and mattresses that contribute to a peaceful environment. Although some find the mattresses a bit too soft or the beds smaller than expected, overall, the beds receive high praise for their comfort.
In summary, Hotel Zero 1 Montreal leverages its central location and stylish accommodations to offer a pleasant stay. The facility would benefit from enhancements in breakfast offerings, cleanliness consistency and improved amenities to better meet guest expectations. For a three-star hotel, it provides a solid base for exploring Montreal, albeit with some areas for potential improvement.
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About Hotel Zero 1 Montreal
License: 187740
Guest Reviews
Location
This ideal downtown placement also puts guests near key amenities, including metro stations, the 747 airport bus stop and various dining, shopping and entertainment options. For those attending events, the proximity to the convention center and entertainment district is particularly advantageous. Additionally, the hotel's location facilitates smooth commutes to and from the airport, making it a practical choice for both leisure and business travelers.
Guests appreciate not only the prime placement but also the added benefits of stunning city views and modern, clean accommodations. The friendly and helpful staff further enhance the overall experience, making Hotel Zero 1 a well-regarded base for exploring the vibrant cityscape of Montreal.
Breakfast
Some guests felt that the cost did not match the quality and selection provided, describing it as expensive. Issues with timing and availability were noted, as breakfast items tended to run out before the official end time of 11 AM and there was a recurring problem of food becoming cold quickly due to strong air conditioning. Additionally, others mentioned logistical inconveniences such as having to obtain breakfast vouchers each morning and starting the breakfast service late in the day, which could be problematic for those with early commitments.
On a more positive note, a few guests appreciated the unlimited aspect of the breakfast and found it to be good. There were also reviews that mentioned the breakfast as acceptable or correct, indicating that some aspects met basic expectations.
Overall, the breakfast experience at Hotel Zero 1 Montreal appears to have room for improvement, particularly in terms of variety, value for money, logistical convenience and ambiance. For those seeking a more robust morning meal, there are several cafes in the nearby area worth exploring.
Rooms
The sleek, modern aesthetic of the rooms is generally well-received, complemented by stylish decor and functional layouts. Guests also value the peaceful, well-insulated rooms and practical facilities, making it easy to work or relax.
However, there are notable criticisms concerning housekeeping and room upkeep. Some reviews mention rooms being less clean than expected with dust, stains and even leftover items from previous occupants. Maintenance issues such as loose floorboards, outdated furniture, lighting problems and appliances not functioning correctly were noted occasionally.
Despite these issues, many guests found their stays enjoyable, particularly valuing the hotel's prime location and room features. For those looking for a centrally located hotel in Montreal with spacious and modern accommodations, Hotel Zero 1 could be a suitable choice, though attention to detail in cleaning and maintenance might enhance the overall experience.
Beds
Several reviews highlight the spacious and modern furnishing of the rooms with certain beds offering magnificent views of the old town. The hotel appears to cater well to guests' needs with comfortable king and queen beds, though some find the mattresses slightly too soft or the beds a bit small for their taste.
Overall, Hotel Zero 1 impresses with its commitment to comfortable and clean accommodations, making it a notable choice for visitors prioritizing rest and relaxation.
Cleanliness
However, despite the numerous affirmations of cleanliness, there are notable exceptions. Some guests reported issues such as dust accumulation, stained carpets and furniture and neglected cleaning behind beds and on floors. The lack of regular housekeeping services appears to be a recurring concern, exacerbated by reports of poor reliability in housekeeping's performance. In several cases, trash was not emptied and some rooms were described as dirty upon check-in with complaints about hair in showers, old food in refrigerators and unpleasant smells.
Many reviews appreciate the hotel's convenient downtown location and modern aesthetic, but recommend a more diligent approach to cleaning and maintenance to ensure consistency across all rooms and common areas. Despite the cleaning issues, the hotel remains a popular choice among travelers for its stylish ambiance and central positioning.
Staff
While there were some criticisms regarding communication, knowledge about the local area and occasional unprofessionalism, these issues seemed to be exceptions rather than the rule. Guests found the staff to be polite, courteous and responsive, often noting their warm welcomes and helpful nature. The front desk staff received particular praise for their friendliness and efficiency, making check-in and check-out processes smooth despite occasional reports of delays.
Overall, the staff at Hotel Zero 1 contribute significantly to a positive guest experience, embodying a spirit of service that resonates well with visitors. However, there is room for improvement in terms of consistency and local knowledge.
Wi-Fi
Gym
Parking
Parking directly at the hotel is not available, but there are on-street parking and nearby lots, though their availability and simplicity can vary. Some reviews highlighted the lack of clear signage and guidance, making the initial parking experience a bit challenging. For those preferring not to use the hotel’s valet service, nearby parking lots offered more budget-friendly options, although they may require a short walk, which can be cumbersome, especially in bad weather.
In summary, while Hotel Zero 1 Montreal offers functional valet parking, guests should be prepared for associated costs and potential logistical considerations, such as walking distances from cheaper parking alternatives or navigating downtown’s parking situation.
Nightlife
The central location is ideal for nightlife enthusiasts and provides easy access to sightseeing during the day. However, the neighborhood can get quite noisy, especially on Friday and Saturday nights, due to its bustling nature and nearby busy intersection. Despite this, rooms are well-insulated, providing a reasonable level of comfort and quiet.
It's important to note that some guests have found the surrounding area to be a bit sketchy at night and noise from partygoers and the street can be a disturbance. Additionally, the availability of bars and restaurants directly around the hotel is somewhat limited.
Overall, Hotel Zero 1 Montreal is a great choice for those looking to immerse themselves in Montreal's nightlife, as long as they're prepared for some noise and the occasional lively street atmosphere.
3 Star
In terms of facilities, rooms are fully equipped to match its star rating, though they leave much to be desired. Issues such as non-functional refrigerators, lackluster shower pressure and the outdated choice of iPod chargers instead of more modern USB outlets were noted. Cleanliness standards have been questioned with some experiencing subpar levels of hygiene and dusty linens.
Customer service adds a touch of warmth to this hotel, as the staff is generally friendly, even though competence might be an area for improvement. There is only one elevator serving all floors, causing minor inconveniences, alongside general dissatisfaction with room cleaning frequency, which, due to pandemic policies, resulted in disrupted service schedules.
For a three-star hotel, the pricing seems to be on the higher end with rates around 140 euros a night being considered a bit steep given the quality delivered. However, for those seeking functional facilities within a modern setting paired with a fantastic location, Hotel Zero 1 Montreal remains a practical option.
Business
Honeymoon
No, Hotel Zero 1 Montreal doesn't have any pool.
No, a spa isn't available at Hotel Zero 1 Montreal.
Yes, Hotel Zero 1 Montreal welcomes dogs.
Yes, parking facilities are available at Hotel Zero 1 Montreal.
Yes, Hotel Zero 1 Montreal has a gym.
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