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Summary of reviewsOK Inn Hotel Criciúma receives high praise for its prime location, making it an ideal choice for both leisure and business travelers. Positioned close to shopping malls, parks, restaurants and conveniently on a busy avenue, it offers easy access to various city attractions and neighborhoods. The proximity to a bus terminal further enhances travel convenience. While it may be somewhat distant from downtown, the accessibility to key attractions and excellent service ensures its cost-benefit appeal.
Guests appreciate the hotel's breakfast, often described as very good to excellent. The buffet includes a wide variety of items such as fruits, cold cuts, cakes, scrambled eggs and fresh orange juice. High hygiene standards make for a pleasant eating experience and the breakfast service is noted for its attentiveness. Though described as simple by some, the breakfast is generally seen as tasty, sufficient and a great part of the overall value offered by the hotel.
The rooms are clean and functional, albeit on the smaller side. Cleanliness and comfort are significant highlights with well-maintained accommodations suited for short stays. While some guests noted minor issues such as small TVs and potential termite sightings, the rooms generally meet basic needs effectively. The beds get mixed reviews with housekeeping ensuring cleanliness and order, but some mattresses may need replacing to enhance comfort consistently.
Cleanliness across the hotel receives commendation with many guests noting an organized and pleasant environment. Rooms, sheets and towels are particularly highlighted for their cleanliness, contributing positively to overall guest satisfaction. A few isolated incidents regarding specific cleanliness issues were mentioned, but they did not significantly detract from the overall positive view of the hotel’s hygiene standards.
The hotel's staff is frequently praised for their exceptional service. Both reception and kitchen teams are described as professional, attentive and helpful, often going above and beyond to ensure guest satisfaction. Politeness and friendliness, particularly from the receptionists, contribute significantly to positive experiences. Guests specifically mention Mr. Dino for his respectful nature and attention to detail.
Parking facilities at the hotel are generally well-received with safe and secure options available. The inclusion of parking in the room price adds value and despite some critiques about tight spaces, the availability of free and adequate parking enhances guest convenience.
In summary, OK Inn Hotel Criciúma excels in offering a strategically located, clean and well-serviced environment with a notable breakfast and dedicated staff, making it a favorable option for visitors to the city.
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