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Summary of reviewsAlona Hotel consistently receives positive feedback in several categories, making it a well-regarded choice for various types of travelers.
The location of Alona Hotel is frequently highlighted as a major asset. Nestled near Strathclyde Country Park and close to major motorways like the M74 and M73, the hotel offers a perfect blend of convenience and tranquility. Guests appreciate the picturesque setting, delightful walks around the loch and easy access to nearby cities such as Glasgow and Edinburgh. Its proximity to local attractions such as M&D's theme park enhances its appeal, particularly for families. Additionally, the ample parking facilities and electric car charging points contribute to a hassle-free stay for those driving.
Breakfast at the hotel stands out for its variety and quality. Guests commend the plentiful options, ranging from fresh fruits to hot dishes and appreciate the inclusion of gluten-free and vegetarian choices. Specific mentions of well-prepared items like mushrooms and the full Scottish breakfast highlight the culinary effort put into the morning meal. Despite minor complaints about temperature and service inconsistencies, the general sentiment is one of satisfaction with many describing the breakfast as fantastic.
Dinner experiences at Alona Hotel are also positively received. The food is often described as lovely and cooked to a high standard with commendations for dishes like steak pie and fish and chips. While there are occasional remarks about lukewarm dishes or limited menu choices, most reviews reflect a positive dining experience, appreciating the taste, presentation and value for money.
The rooms at Alona Hotel are praised for their cleanliness, spaciousness and comfort. Guests appreciate the modern amenities and comfortable beds with many highlighting the pleasant views from rooms overlooking the loch. However, some guests note that the decor can appear dated and there are sporadic issues with room maintenance and temperature control. Despite these minor drawbacks, the overall sentiment is that the rooms offer a comfortable and restful stay.
Cleanliness is a strong point for Alona Hotel, both in guest rooms and communal areas. The dedication of the housekeeping staff is apparent with phrases like "immaculately clean" frequently appearing in reviews. While there are occasional mentions of areas needing better cleaning, the overall impression is one of a well-maintained and tidy hotel.
The staff at Alona Hotel receive consistent praise for their friendliness, helpfulness and professionalism. Staff members at the front desk, housekeeping and kitchen are all noted for their exceptional service. The positive interactions with the team contribute significantly to the guest experience, making stays more enjoyable and relaxed.
Free Wi-Fi at the hotel is generally satisfactory with many guests finding the service strong enough for streaming and multiple device usage. However, there are occasional reports of inconsistent internet speed and coverage, suggesting that the Wi-Fi experience can vary.
Parking facilities at Alona Hotel garner positive feedback with ample spaces and availability of electric charging points. Despite a few mentions of narrow entrances and lighting issues, guests find the parking convenient and safe.
For families, Alona Hotel is an excellent choice, offering spacious rooms, a safe environment and a variety of kid-friendly activities. Proximity to a theme park and family-oriented amenities like baby cots and kids' discos make it a popular option for those traveling with children. The positive staff interactions and family packages enhance the overall experience.
In summary, while there are areas for improvement, mainly in room modernization and Wi-Fi consistency, Alona Hotel largely delivers a delightful stay through its prime location, excellent food, clean and comfortable rooms and outstanding service. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Superior Double RoomSpacious room with a double bed. The room has a shower (no bath).
Family Room (2 Adults + 2 Children)Accommodates a maximum of 2 adults and 2 children under 12 years. Please specify the number of children in the group when booking.
Superior Twin RoomThis room features a TV and a private bathroom with free toiletries, hairdryer and shower.
Guest Reviews
8.2
Very Good
Location
Tucked away in an oasis of green yet conveniently close to major motorways, Alona Hotel offers an ideal location for various types of travelers. Its prime position near Strathclyde Country Park next to the beautiful loch promises delightful walks right from the doorstep. The setting is not just picturesque; it's also highly accessible, being a short drive from Glasgow and Edinburgh and close to both the M74 and M73 motorways. This makes it perfect for those visiting the theme park, embarking on leisurely walks or seeking a tranquil stopover with easy highway access.
The hotel boasts ample parking, an essential attribute for travelers navigating regional routes or breaking up longer journeys. Despite its proximity to bustling motorways, the environment at Alona Hotel is surprisingly serene, providing peaceful stays away from urban noise. The nearby attractions, such as M&D's theme park and local bowling and arcades, make it especially appealing for families.
Guests appreciate the combination of convenience and charm in staying here, citing beautiful walks around the lake and the quiet, restful atmosphere as highlights. Its position within the Strathclyde Country Park offers not only scenic views but also excellent opportunities for exercise and leisurely strolls. Visitors consistently praise the location for its ease of access and the surrounding natural beauty, making it a favored spot for both short visits and extended stays.
Breakfast
The breakfast experience at Alona Hotel receives predominantly positive feedback from guests, who frequently praise the variety, quality and freshness of the food offered. Reviews highlight the excellent and plentiful options available, including a well-laid-out buffet with both hot and cold items consistently topped up. Many guests describe the breakfast as fantastic, amazing and beyond expectations, noting in particular the excellent standard and the presence of gluten-free options.
Guests appreciate the ample choices available, from fresh fruit to cooked items with specific mentions of well-prepared dishes such as mushrooms and a full Scottish breakfast. The breakfast is sometimes described as a feast and several reviews emphasize its ability to cater to various dietary needs, including vegetarian and gluten-free requests. Additionally, the chef's responsiveness to specific requests, such as making chips for a young nephew, is noted positively.
However, there are a few areas where the breakfast experience could improve. Some guests found the breakfast items to be lukewarm or cold with occasional mentions of certain cooked items being overdone or greasy. There were also comments about the lack of healthier options like plain yogurt, granola and a broader selection of fruits and pastries. The self-service format and cold plates for hot food were sometimes inconvenient for guests.
Service at breakfast can be inconsistent with some guests experiencing delays in refills of juice and bread or having to wait for hot food. Despite these occasional shortcomings, the overall sentiment reflects a largely satisfying breakfast experience with guests generally leaving well-fed and ready for their day.
Dinner
Guests have varied experiences dining at Alona Hotel's restaurant with the majority highlighting positive aspects. Many reviews praise the food for being lovely, amazing and cooked to a high standard with specific mentions of delightful dishes like the crumble and fish and chips. The portion sizes are generally well-received and several guests find the meals tasty, well-presented and reasonably priced.
There are also commendations for the great value and fresh preparation of the food with some noting the chef's accommodations for dietary needs, such as gluten-free options. Dishes like the steak pie receive specific accolades and the evening and breakfast meals are frequently described as very good or excellent.
However, some reviews mention areas needing improvement. A few guests find the food quality disappointing or not worth the price with isolated incidents of lukewarm or bland dishes. Complaints also include slow service, limited menu options and dining in a cold conservatory. Despite these occasional negative experiences, the overall sentiment leans towards satisfaction with the dining offerings at Alona Hotel.
Rooms
The Alona Hotel rooms are frequently praised for their cleanliness and spaciousness, providing ample space and comfort for guests. Most reviewers found the rooms to be very comfortable and well-equipped with modern amenities such as socket/USB ports next to the bed. Many appreciated the large, comfortable beds and well-appointed bathrooms. The views from some rooms, especially those overlooking the loch, were highlighted as a pleasant aspect.
Despite these positives, some guests noted that the rooms appear somewhat dated and could benefit from a spruce-up. A few reviewers mentioned specific issues such as noisy bathroom fans, stained carpets and occasional maintenance problems like broken radiators and loose tiles. The lack of air conditioning and the tendency for rooms to become overly warm at night were common concerns. Some guests also reported issues with cleanliness in certain areas, including traces of dust and lingering smells.
Overall, while the Alona Hotel rooms are generally clean, spacious and comfortable, there are mixed reviews about their maintenance and modernity, suggesting that updates and better upkeep could enhance the guest experience.
Beds
The beds at Alona Hotel have garnered a range of feedback from guests with a significant majority noting that the beds were comfortable, very comfortable or exceptionally comfortable. Multiple reviews highlight how comfy and large the beds are, often emphasizing the spacious and clean rooms which contribute to an overall positive experience. Some guests appreciated the new mattresses and found them to be a good size and very comfortable, enhancing their stay.
However, there were a few isolated mentions of discomfort. Some single beds were noted as uncomfortable and there were instances where certain guests found the mattresses to be harder than preferred or noticed a dip in the mattress. Additionally, a few reviewers pointed out that their specific requests for double beds were not met.
While the beds largely received praise, it’s worth noting that the room temperature did draw some concern with complaints about the rooms being hot and a lack of air conditioning or fans. This didn't significantly detract from the overall comfort for most, but it was a notable point for some guests. Despite minor setbacks, the consensus leans towards a comfortable and pleasant lodging experience primarily due to the quality of the beds and the overall room conditions.
Cleanliness
The Alona Hotel has received a range of guest reviews regarding its cleanliness with a significant emphasis on its positive aspects. Many guests consistently noted that the rooms were clean, fresh and spacious, contributing to a comfortable stay. The hotel's general areas, including bathrooms and communal spaces, were also frequently described as clean and tidy. Guests appreciated the modern decor and found the hotel easy to find, particularly praising its welcoming and lovely location.
The dedication of the housekeeping staff was evident with phrases such as "immaculately clean" and "daily room cleaning without asking" indicating a high standard of sanitation. The hotel's cleanliness even extended to its grounds, which were kept in good condition, enhancing the overall pleasant experience for visitors.
However, not all feedback was positive. Some reviews mentioned issues with cleanliness, like dusty rooms, cobwebs on sofas and stained carpets. Specific concerns included the need for more thorough cleaning of bathrooms and communal areas. Additionally, some guests observed that certain rooms and their decor appeared dated and in need of refurbishment, which detracted from the hotel's overall appeal.
Despite these occasional shortcomings, the majority sentiment leaned towards satisfaction with the cleanliness of the Alona Hotel, highlighting that the positive experiences outweighed the negatives for most visitors.
Staff
Alona Hotel consistently receives praise for its outstanding staff. Reviewers frequently mention the exceptionally friendly, helpful and professional team members. Among the standout staff, Gary on the front desk receives commendations for his welcoming and efficient nature, often referred to as a credit to the hotel. The reception team, in general, is highlighted for being courteous, efficient and accommodating, ensuring guests feel at home from the moment they arrive.
Housekeeping staff are described as kind and helpful, maintaining high cleanliness standards and demonstrating great hospitality. The kitchen staff, including the chef, are also appreciated for their ability to cater to requests and provide well-cooked meals.
Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is one of satisfaction with the staff's performance. Their approachability, attentiveness and overall pleasant demeanor contribute significantly to a positive guest experience at Alona Hotel.
Wi-Fi
The Alona Hotel offers complementary Wi-Fi that has received a mix of feedback from guests. Many visitors have found the Wi-Fi reception to be good with strong coverage and the ability to support multiple connections, making it convenient for streaming services like Disney+ and Netflix on the TV provided. Some guests specifically mentioned the Wi-Fi as being very good and strong enough for multiple devices.
However, there have been some concerns regarding inconsistent service. A number of guests reported poor Wi-Fi strength, slow internet speed and even instances where Wi-Fi couldn't be found or was very spotty. In some cases, there was no Wi-Fi signal at all in the rooms, which was particularly troublesome for guests who depend on stable internet. Additionally, there were complaints that there was no phone signal in the rooms and no phones to contact the front desk, which could be inconvenient for those needing assistance.
Overall, while the hotel provides free and generally decent Wi-Fi, the quality and reliability of the connection appear to vary.
Parking
The Alona Hotel boasts an array of parking amenities that have left many guests impressed. With ample parking spaces available, visitors have found it convenient and straightforward to park their vehicles. The availability of electric car charging points caters well to electric vehicle owners. Free parking on-site is a notable perk and many highlighted the ease and safety of parking in a quiet location. While some mentioned that the entrance to the parking area could be wider and that the lighting could be improved, the overall sentiment towards the hotel's parking facilities is positive. Additionally, the hotel's location near the Bellshill train station and accessible parking make it an attractive option for those looking to explore the area. Despite a few reports of parking being unavailable at times, the general consensus is that the Alona Hotel offers great and plentiful parking.
Family
Alona Hotel is a highly recommended destination for families traveling with children. The rooms are described as spacious and comfortable, catering well to families of four with plenty of room for everyone. The hotel is particularly appreciated for its location, being ideal for those planning to visit the adjoining amusement and theme park, M&D's, which is a big hit with kids.
The hotel offers a stay and play package for children and there is plenty of open space for them to play. Family rooms are available and baby cots are provided on request, making travel with young children more convenient. Activities such as a kids' disco and family-friendly movies keep young guests entertained.
Guests have praised the hotel staff for being child-friendly and helpful, often going the extra mile to make kids happy. The hotel’s spacious family rooms and the safe environment, including large window bars, ensure peace of mind for parents.
Additional touches like the staff's efforts to add sparkle to children's experiences during festive seasons and the fun activities offered contribute to the overall positive experience. Guests have enjoyed family weddings and family-friendly events hosted at the hotel.
While there are a few mentions of issues like tired rooms or stained mattresses, the overall sentiment is strongly positive. With its lovely location and ample amenities for children, Alona Hotel makes an excellent base for family activities and gatherings.
4 Star
The Alona Hotel boasts a strategically convenient location near the M74 motorway, making it an ideal spot for travelers. Guests consistently praised the comfortable rooms and spotless cleanliness throughout the property. The staff received high marks for their helpful and attentive service, contributing to an overall positive experience. Breakfast and dinner were highlighted as excellent, adding to the hotel's appeal.
However, there is some contention regarding its four-star rating. Some guests felt that while the hotel offers a generally modern and upgraded ambiance, certain aspects, particularly the rooms, were somewhat dated and in need of an update. Despite this, many agreed that the reasonable pricing, comfort and prime location make it a compelling choice for a stay. Although not universally agreed upon as a four-star facility, the Alona Hotel still manages to offer a pleasant and enjoyable experience for its visitors.
Business
Alona Hotel appears to be a fitting choice for business travelers who value convenience and supportive services. The hotel's prime location makes it ideal for those on business trips, being close to various workplaces. A wide range on the menu caters to diverse dietary needs, though some guests noted occasional issues with the evening meal quality, which staff promptly addressed.
The hotel seems well-attuned to the needs of its corporate guests, offering meeting facilities suitable for business events. The accommodating staff received high marks for their helpfulness, especially in assisting guests with tight schedules. The presence of many business travelers suggests the hotel's popularity for such stays. However, be prepared for some inconveniences like poor phone reception and lack of air conditioning. Overall, Alona Hotel effectively caters to the requirements of business travelers, thanks to its strategic location and dedicated services.
Accessible
The Alona Hotel stands out for its commendable accessibility features and welcoming atmosphere, particularly for guests with disabilities. Visitors consistently highlight the friendly and helpful nature of the staff, from the general team to the housekeeping personnel who are noted for their kindness. The hotel offers plenty of parking and is well-appointed for access and travel, which many guests find very beneficial. The accessible rooms, including specially designed disabled access rooms, receive particular praise for their suitability and thoughtful amenities, such as twin beds. Positioned conveniently next to a family-friendly theme park, the hotel is an excellent choice for families, providing great travel accessibility and comfort.
Boutique-Style
Alona Hotel stands out with its modern, spacious rooms that exude uniqueness and charm. Guests describe it as lovely, very clean and beautiful, highlighting its boutique feeling that sets it apart from standard chain hotels. Despite some mentioning the decor as a bit dated, it adds to the hotel's overall charm. Visitors appreciate the roomy accommodations and the distinctive atmosphere, making their stay a special experience.
No, Alona Hotel doesn't have any pool.
No, a spa isn't available at Alona Hotel.
No, Alona Hotel doesn't allow dogs.
Yes, parking facilities are available at Alona Hotel.