Caesar Hotel
Muscat
23.59338200,
58.42349600
,
Po Box 137, Pc 112, Al Azaiba Dohat Aladab Road, Al Khuwair
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Summary of reviewsCaesar Hotel in Muscat receives a variety of guest reviews with a mix of positive and negative feedback.
The hotel's location is highly praised, often described as excellent and vibrant due to its central positioning in the Al Khawair area. Guests appreciate its close proximity to supermarkets, eateries, coffee shops, car rental companies and numerous shopping malls. This accessibility makes it convenient for both shopping and dining, as well as tourism with easy access to key city landmarks and the serene beach of Al Qurm.
When it comes to the rooms, many guests commend their spaciousness, cleanliness and comfort. The decoration and well-maintained condition of the rooms often exceed expectations, adding to their aesthetic appeal. However, recurring complaints include noise disturbances due to poor soundproofing, unpleasant odors such as cigarette smoke and sewer gas and outdated furniture. Guests have also reported issues with room fixtures and amenities, such as malfunctioning plumbing, furniture, TV quality and the condition of the air conditioning and room phone.
Cleanliness is another strong point with the hotel's cleaning staff receiving accolades for their efforts. Guests frequently describe the property, rooms and facilities as very clean and well-kept. Nevertheless, there have been occasional issues with stains, odors and pests like cockroaches and mosquitoes, particularly in the bathrooms.
The staff at Caesar Hotel are often highlighted for their politeness, helpfulness and friendliness. The reception, housekeeping and kitchen staff are noted for their professionalism and accommodating nature, making a positive impression on guests. Key personnel, including standout figures like Mr. Saif and Mohammed, are praised for their excellent service. Some inconsistencies exist with the evening reception crew noted as needing improvement and occasional reports of negative interactions and overcharging.
Regarding breakfast, the reviews are mixed. While some guests appreciate the variety of options and the generous room delivery, others feel the quality and diversity fall short, primarily leaning towards Indian cuisine. Issues such as slow service and an insufficient food supply detract from the experience for some guests.
The hotel has mixed suitability for families with some guests indicating that it might not be ideal for those with children or seeking a conservative environment, due to noise and certain amenities like the in-house shisha café.
The comfort of beds at Caesar Hotel is generally positively reviewed with many guests noting their comfort level. Some issues were noted with hard pillows and occasionally unclean bedding, but overall, the comfort of the beds is a positive highlight.
As a three-star establishment, Caesar Hotel offers an affordable, clean and reasonably priced stay with comfortable rooms. While the breakfast can be underwhelming and the shisha café may cause noise disturbances, the hotel's strategic location and overall cleanliness make it a viable choice, particularly for those prioritizing affordability and a central location in Muscat. Improvements in certain areas, such as breakfast variety, family-friendliness and room maintenance, could significantly enhance the overall guest experience.
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The hotel's location is highly praised, often described as excellent and vibrant due to its central positioning in the Al Khawair area. Guests appreciate its close proximity to supermarkets, eateries, coffee shops, car rental companies and numerous shopping malls. This accessibility makes it convenient for both shopping and dining, as well as tourism with easy access to key city landmarks and the serene beach of Al Qurm.
When it comes to the rooms, many guests commend their spaciousness, cleanliness and comfort. The decoration and well-maintained condition of the rooms often exceed expectations, adding to their aesthetic appeal. However, recurring complaints include noise disturbances due to poor soundproofing, unpleasant odors such as cigarette smoke and sewer gas and outdated furniture. Guests have also reported issues with room fixtures and amenities, such as malfunctioning plumbing, furniture, TV quality and the condition of the air conditioning and room phone.
Cleanliness is another strong point with the hotel's cleaning staff receiving accolades for their efforts. Guests frequently describe the property, rooms and facilities as very clean and well-kept. Nevertheless, there have been occasional issues with stains, odors and pests like cockroaches and mosquitoes, particularly in the bathrooms.
The staff at Caesar Hotel are often highlighted for their politeness, helpfulness and friendliness. The reception, housekeeping and kitchen staff are noted for their professionalism and accommodating nature, making a positive impression on guests. Key personnel, including standout figures like Mr. Saif and Mohammed, are praised for their excellent service. Some inconsistencies exist with the evening reception crew noted as needing improvement and occasional reports of negative interactions and overcharging.
Regarding breakfast, the reviews are mixed. While some guests appreciate the variety of options and the generous room delivery, others feel the quality and diversity fall short, primarily leaning towards Indian cuisine. Issues such as slow service and an insufficient food supply detract from the experience for some guests.
The hotel has mixed suitability for families with some guests indicating that it might not be ideal for those with children or seeking a conservative environment, due to noise and certain amenities like the in-house shisha café.
The comfort of beds at Caesar Hotel is generally positively reviewed with many guests noting their comfort level. Some issues were noted with hard pillows and occasionally unclean bedding, but overall, the comfort of the beds is a positive highlight.
As a three-star establishment, Caesar Hotel offers an affordable, clean and reasonably priced stay with comfortable rooms. While the breakfast can be underwhelming and the shisha café may cause noise disturbances, the hotel's strategic location and overall cleanliness make it a viable choice, particularly for those prioritizing affordability and a central location in Muscat. Improvements in certain areas, such as breakfast variety, family-friendliness and room maintenance, could significantly enhance the overall guest experience.
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3-Star Hotel
Guest Reviews
Caesar Hotel boasts a highly praised location, frequently described as excellent and vibrant. Positioned in the center of the Al Khawair area, guests appreciate its close proximity to a variety of services, including supermarkets, eateries, coffee shops, car rental companies and numerous shopping malls. The hotel's location provides easy access to key landmarks, markets and the peaceful yet bustling sections of the city. Surrounded by a dozen good restaurants and the beach of Al Qurm, guests find the location convenient not only for shopping and dining but also for entertainment and tourism. Visitors consistently highlight the strategic and central geographical position, making the hotel a prime choice for those looking to explore Muscat with ease.
The breakfast service at Caesar Hotel receives mixed reviews. While some guests found the menu to have a variety of options and appreciated that breakfast is delivered to rooms in generous quantities, others felt the overall quality and diversity were lacking. The breakfast is described as relying heavily on Indian food with limited variety and not meeting the expectations for a 3-star hotel. Service complaints were also noted, including insufficient food supply, slow service and staff struggling with English and proper preparation of food items.
On the positive side, several guests mentioned that the breakfast was good, even though it wasn't in a buffet style. Instead, the same dishes were served to everyone, which some found acceptable. The staff's effort to provide a suitable dining experience was also highlighted. However, for some, the breakfast quality and variety left much to be desired. Additionally, pricing of breakfast compared unfavorably to local cafeterias, which some guests found expensive. Overall, while there are commendable aspects, there is room for improvement in both the variety and service of the breakfast at Caesar Hotel.
The rooms at Caesar Hotel receive mixed reviews from guests. Positively, many guests appreciate the spaciousness, cleanliness and comfort of the rooms, describing them as well-decorated and cozy. Several guests noted that the rooms exceeded their expectations regarding size and aesthetics with comfortable beds and sufficient facilities. Cleanliness is consistently highlighted as a strong point with the property itself being well-maintained.
However, numerous issues have been raised. Noise is a frequent complaint with reports of poor soundproofing that allows disturbance from both neighboring rooms and outside. The presence of unpleasant odors in the rooms, such as cigarette smoke and sewer gas, is a significant recurring problem mentioned by various guests. Additionally, the furniture is often described as old and outdated and there are frequent complaints about the condition and functionality of room fixtures, including uncomfortable chairs, malfunctioning plumbing and poor TV channel quality.
Service-related issues also mar the experience with slow room service, delays in check-in and luggage handling and sometimes unavailability of promised room amenities like non-smoking environments. Reports of malfunctioning room key cards, inconsistent air conditioning, electricity problems and issues with the room phone further detract from the overall experience. Some guests also felt that the rooms did not match their expectations based on the photos provided.
Despite the spacious and clean environment and the proximity to shopping centers, the numerous operational and maintenance issues suggest that improvements are needed to enhance guest satisfaction fully.
Caesar Hotel generally receives positive feedback for its beds with many guests noting the comfort of both the beds and the linen. The phrase "bed is comfy" is frequently mentioned, along with "the bed is very comfortable". However, there are a few critiques, primarily regarding the pillows, which some guests found to be a bit hard and unsuitable, potentially causing neck discomfort. While some guests appreciated the blankets, issues such as old sheets and a lack of slippers were highlighted. A few guests noted that the bed was not always clean and occasionally had an unpleasant smell. Overall, despite these drawbacks, the comfort of the beds at Caesar Hotel is a notable positive aspect frequently mentioned by guests.
Caesar Hotel receives mixed feedback on cleanliness based on guest reviews with a notable emphasis on positive aspects. Many guests commend the hotel for being clean and well-kept with particular praise for the spacious and spotless rooms. The hotel's overall cleanliness is highlighted as excellent with reviewers noting clean carpets and well-organized spaces. Guests frequently describe the property, rooms and facilities as very clean and beautiful, creating a pleasant stay.
However, there are some concerns that detract from the overall perception. Issues such as stains on sofas, cockroaches in the bathroom and persistent cigarette and shisha smells in the rooms are reported. Some reviews mention the presence of mosquitoes and a lack of proper maintenance, particularly in the bathrooms, which can impact the guest experience.
Despite these drawbacks, the hotel's cleaning staff is recognized for their effective and continuous efforts, maintaining a high level of cleanliness in many areas. For those prioritizing a clean environment, Caesar Hotel often meets expectations, though occasional issues may arise.
The Caesar Hotel boasts a team of polite, helpful and friendly staff, from receptionists to housekeeping and kitchen employees. Guests frequently highlight the professionalism, dedication and attention to detail demonstrated by the staff. Courteous and accommodating behavior is a hallmark of the hotel's service.
Noteworthy mentions include the efficient and respectful reception team, particularly standout personnel like Mr. Saif and Mohammed who are praised for their cooperative and communicative nature. The reception staff from Omani nationals receive specific compliments for their excellent service and nice treatment of guests.
However, some guests mentioned inconsistencies in the reception service, pointing out that while the morning crew is notably friendly, the evening crew could benefit from more encouragement. There are mixed reviews regarding the reception experience with a few guests reporting negative interactions and issues with overcharging.
Despite these occasional slip-ups, the overall sentiment suggests the hotel staff's behavior is excellent, making them a strong asset to Caesar Hotel's hospitality. This makes a generally positive impression on most guests who appreciate the welcoming and accommodating atmosphere fostered by the staff.
The Caesar Hotel appears to have received feedback indicating it may not be the ideal destination for families, especially those with children or those seeking a more conservative environment. Numerous guests mentioned the hotel as not suitable for families, citing the presence of noisy girls in the lobby and roaming the floors, which contributed to an uncomfortable atmosphere. Concerns were also raised about the presence of security guards in front of the elevator and a shisha café located within the hotel, both factors that families found undesirable. Additionally, the hotel was noted to have a bad smell in certain areas and lacked specific amenities, such as TV channels, that could enhance the stay for guests with children. While there were mentions of the hotel being safe for child stays, the overall sentiment suggests that the Caesar Hotel may not cater well to the needs and expectations of family-oriented travelers.
Caesar Hotel, a three-star establishment, offers a clean and reasonably priced stay with comfortable rooms that ensure a good level of comfort and calmness. Guests consistently appreciate the efforts of the great cleaning workers, contributing to the hotel's overall cleanliness. The reception and general service during the day receive positive remarks as well.
However, while the hotel is generally quiet, the café on the ground floor, which doubles as a shisha café and disco, can be a source of noise, especially during the early hours from 3:00 am to 5:00 am. This can be bothersome for those looking for a peaceful night's sleep. Despite this, the café is noted as a good place to relax during less disruptive hours.
The breakfast at Caesar Hotel falls short of the expectations for a three-star rating and some basic amenities seem to be missing, which could impact the overall convenience and satisfaction of the stay. Nonetheless, the quiet location and reasonable pricing make it a viable choice for those prioritizing affordability and cleanliness in their accommodations.
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Location
Breakfast
On the positive side, several guests mentioned that the breakfast was good, even though it wasn't in a buffet style. Instead, the same dishes were served to everyone, which some found acceptable. The staff's effort to provide a suitable dining experience was also highlighted. However, for some, the breakfast quality and variety left much to be desired. Additionally, pricing of breakfast compared unfavorably to local cafeterias, which some guests found expensive. Overall, while there are commendable aspects, there is room for improvement in both the variety and service of the breakfast at Caesar Hotel.
Rooms
However, numerous issues have been raised. Noise is a frequent complaint with reports of poor soundproofing that allows disturbance from both neighboring rooms and outside. The presence of unpleasant odors in the rooms, such as cigarette smoke and sewer gas, is a significant recurring problem mentioned by various guests. Additionally, the furniture is often described as old and outdated and there are frequent complaints about the condition and functionality of room fixtures, including uncomfortable chairs, malfunctioning plumbing and poor TV channel quality.
Service-related issues also mar the experience with slow room service, delays in check-in and luggage handling and sometimes unavailability of promised room amenities like non-smoking environments. Reports of malfunctioning room key cards, inconsistent air conditioning, electricity problems and issues with the room phone further detract from the overall experience. Some guests also felt that the rooms did not match their expectations based on the photos provided.
Despite the spacious and clean environment and the proximity to shopping centers, the numerous operational and maintenance issues suggest that improvements are needed to enhance guest satisfaction fully.
Beds
Cleanliness
However, there are some concerns that detract from the overall perception. Issues such as stains on sofas, cockroaches in the bathroom and persistent cigarette and shisha smells in the rooms are reported. Some reviews mention the presence of mosquitoes and a lack of proper maintenance, particularly in the bathrooms, which can impact the guest experience.
Despite these drawbacks, the hotel's cleaning staff is recognized for their effective and continuous efforts, maintaining a high level of cleanliness in many areas. For those prioritizing a clean environment, Caesar Hotel often meets expectations, though occasional issues may arise.
Staff
Noteworthy mentions include the efficient and respectful reception team, particularly standout personnel like Mr. Saif and Mohammed who are praised for their cooperative and communicative nature. The reception staff from Omani nationals receive specific compliments for their excellent service and nice treatment of guests.
However, some guests mentioned inconsistencies in the reception service, pointing out that while the morning crew is notably friendly, the evening crew could benefit from more encouragement. There are mixed reviews regarding the reception experience with a few guests reporting negative interactions and issues with overcharging.
Despite these occasional slip-ups, the overall sentiment suggests the hotel staff's behavior is excellent, making them a strong asset to Caesar Hotel's hospitality. This makes a generally positive impression on most guests who appreciate the welcoming and accommodating atmosphere fostered by the staff.
Family
3 Star
However, while the hotel is generally quiet, the café on the ground floor, which doubles as a shisha café and disco, can be a source of noise, especially during the early hours from 3:00 am to 5:00 am. This can be bothersome for those looking for a peaceful night's sleep. Despite this, the café is noted as a good place to relax during less disruptive hours.
The breakfast at Caesar Hotel falls short of the expectations for a three-star rating and some basic amenities seem to be missing, which could impact the overall convenience and satisfaction of the stay. Nonetheless, the quiet location and reasonable pricing make it a viable choice for those prioritizing affordability and cleanliness in their accommodations.
No, Caesar Hotel doesn't have any pool.
No, a spa isn't available at Caesar Hotel.
No, Caesar Hotel doesn't allow dogs.
No, parking facilities aren't available at Caesar Hotel.
Yes, Caesar Hotel has a gym.
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