Muscat23.59628300,
58.41774100,
Way No. 3521 Sultan Qaboos Highway(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCity Park Hotel Apartments, located in the vibrant Al Khuwair area of Muscat, is celebrated for its strategic and convenient location. Nestled between the old city and the diving center, the hotel provides easy access to a multitude of essential services, including grocery stores, restaurants, shopping centers, government institutions and nearby beaches. Guests benefit from the tranquil and clean environment despite the central location, complemented by ample parking facilities.
The spacious and modern accommodations are frequently lauded for their cleanliness and comfort. The luxurious and well-organized rooms, particularly the three-bedroom and two-bedroom apartments, offer ample space and a pleasant stay. The helpful and friendly staff, noted for their quick response to requests, further enhance the welcoming atmosphere. Named employees such as Ahmed, Tariq and Ramesh receive specific mentions for their professionalism and excellent service.
The hotel does, however, face areas for improvement. The absence of complimentary breakfast and the perceived high cost and quality of the offered breakfast are noted drawbacks. The Wi-Fi service is another point of contention with guests experiencing weak and unstable connectivity. While many guests find the beds comfortable, there are also reports of discomfort and cleanliness issues.
In terms of cleanliness, praise is widespread, highlighting well-maintained and highly clean spaces, although occasional lapses in thoroughness are mentioned. The parking facilities are generally positive with enough spaces and added convenience for guests traveling by car, despite occasional difficulties in finding available spots.
Overall, City Park Hotel Apartments is commended for its prime location, spacious and clean accommodations and friendly staff, making it a suitable option for both business and leisure travelers looking to explore Muscat. Improvements in breakfast offerings, Wi-Fi connectivity and bed comfort could further enhance the guest experience. Show more
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Aparthotel Taking Steps Towards Sustainability
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Parking
Cheap Aparthotel
Room Types
Three Bedroom ApartmentThis spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as sea views. The unit offers 5 beds.
Two-Bedroom ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 3 beds.
Suite RoomThis spacious apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as mountain views. The unit has 1 bed.
One-Bedroom ApartmentThis spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.
Standard RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Twin RoomThis twin room features a private bathroom, and air conditioning. This twin room offers a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
City Park Hotel Apartments enjoys a prime and strategic location in the heart of Muscat, specifically in the vibrant Al Khuwair area. Guests frequently highlight the convenience and accessibility of the hotel, which is situated between the old city and the diving center and offers direct access to the main street, making it easy to reach various parts of the city.
The hotel's proximity to a wide array of essential services makes it a prime choice for travelers. Close by are numerous grocery stores, restaurants, shopping centers and malls, providing guests with everything they might need during their stay. Those visiting for business will appreciate being near ministries, corporate offices and government institutions, while leisure travelers will find the nearby beaches, McDonald's and local dining options particularly appealing.
The location is also noted for its tranquility and cleanliness, ideal for guests seeking a peaceful retreat. Despite being centrally located, the hotel manages to offer a calm atmosphere, enhanced by the availability of parking spaces and easy access to public facilities and transportation options.
Overall, City Park Hotel Apartments stands out not just for its exceptional location but also for its spacious and clean accommodations, making it a well-rounded choice for both business and leisure travelers looking to explore Muscat.
Breakfast
City Park Hotel Apartments offers an experience that could benefit from enhancements to its breakfast options. There is no complimentary breakfast available and many guests noted the absence of packages that include breakfast. Some visitors expressed a desire to enjoy breakfast in their apartments without the inconvenience of sharing mugs and cutlery. Additionally, the value of the breakfast provided was questioned with several comments indicating that the quality did not justify the cost. Guests also suggested that a buffet option could significantly improve the breakfast experience. Concerns were raised about the pricing, particularly for children, which was seen as excessive. Overall, while the site itself is pleasant, improvements to the breakfast service are necessary to meet guest expectations.
Rooms
City Park Hotel Apartments has garnered mixed reviews regarding its rooms. On the positive side, guests frequently praised the hotel's spacious, comfortable and clean accommodations. Many noted that the rooms were luxurious, well-organized and featured modern finishes. The three-bedroom and two-bedroom apartments, in particular, received accolades for their ample space and elegant presentation. Guests also appreciated the proximity of the rooms to amenities, shopping centers and restaurants.
However, the reviews also highlighted several areas needing improvement. Multiple guests mentioned issues with room cleanliness, citing stains, leaks and the need for carpet changes due to unpleasant smells. Some rooms lacked windows or had poor ventilation, leading to a dark and stuffy atmosphere. Problems with room facilities, such as non-functional jacuzzis, cooking appliances and AC units, were also noted.
Additionally, noise issues due to non-soundproof walls and shared doors, as well as the overall aged appearance of the furniture in some rooms, detracted from the guest experience. Despite some lapses in service and cleanliness, the hotel's spacious and modern accommodations, combined with its prime location, still offered a satisfactory stay for many guests.
Beds
City Park Hotel Apartments receive mixed feedback regarding their beds. Many guests find the beds to be very comfortable with some highlighting the softness of the mattress and spaciousness, especially in the king-size options. Comfortable bed sheets add to the positive sleeping experience for some visitors.
However, a number of guests have had less favorable experiences, reporting uncomfortable beds, narrow sizes and issues such as bed bugs. The cleanliness of the rooms is also a concern for some with complaints about dirt under the sofas and bathroom sinks. While some guests appreciated the clean rooms, others mentioned incidents like old or used blankets being provided. The mixed reviews suggest that while City Park Hotel Apartments can offer a cozy sleep environment for some, others may encounter issues that affect their overall comfort.
Cleanliness
City Park Hotel Apartments have earned widespread praise for their cleanliness, often highlighted as a standout feature. Numerous guests consistently describe the hotel as clean, neat and well-maintained. Reviews frequently emphasize the high cleanliness standards with terms like excellent cleanliness and highly clean hotel being commonly mentioned. The rooms and facilities are described as clean, comfortable and well-organized, making it a favorable choice for travelers.
The hotel also garners positive feedback for being a clean and modern accommodation with an excellent location, close to all necessary services and amenities. Guests appreciate the spacious, tidy rooms, which are suitably equipped for a comfortable stay. The helpful and friendly staff further enhance the experience, ensuring that the cleanliness and overall environment of the hotel are well-regarded.
However, some feedback does note occasional issues, such as uncleanliness under beds and sofas, musty smells in furniture and needs for deeper cleaning in certain areas like the carpeting. Despite these isolated concerns, the general consensus remains that City Park Hotel Apartments maintain a high standard of cleanliness, making it a recommendable option for those seeking a clean and pleasant stay.
Staff
City Park Hotel Apartments has garnered a range of reviews about its staff, primarily highlighting their politeness and professionalism. Guests often note the friendly and helpful nature of the reception staff with particular commendations for Ahmed, who is repeatedly mentioned for his friendliness and professionalism. Many reviewers appreciate the efficient and smooth check-in and check-out processes facilitated by the courteous front desk team.
The cleaning staff are also praised for their helpfulness and overall, the team at City Park is noted for their quick response to guest requests and excellent service. Some specific employees like Tariq and Ramesh receive kudos for their cooperative and respectful behavior.
However, the reviews do include some criticisms. A few guests mention encounters with rudely behaved staff, particularly day managers, who seemed indifferent to guest needs. Some comments suggest that certain receptionists could benefit from additional training in customer service to maintain a consistent level of hospitality.
Despite these occasional negative remarks, the overall impression conveyed by the reviews is that the staff at City Park Hotel Apartments are generally friendly, professional and committed to providing a pleasant stay for their guests.
Wi-Fi
City Park Hotel Apartments generally offers mixed experiences with its Wi-Fi service. Guests have noted that the connectivity is often very weak and can be unstable, making it difficult at times to connect. Some have mentioned that the internet speed tends to be slow, particularly in hotel rooms and that there are limitations and restrictions on the Wi-Fi signal. Despite these issues, a few reviews highlight that the hotel does provide good Wi-Fi service in some areas with instances of quick and reliable internet. Overall, while there are positive mentions, the consensus indicates room for improvement in the Wi-Fi experience at City Park Hotel Apartments.
Parking
City Park Hotel Apartments provides a range of parking options for guests, often praised for its convenience and accessibility. The hotel boasts its own parking areas, which include both ground and underground spaces, along with a private car park specifically for guests. These facilities are noted for being clean and close to surrounding services, making it easy for visitors to access their vehicles when needed. The complimentary parking is viewed favorably, adding an extra layer of convenience for those traveling by car. However, some guests experienced occasional difficulty in finding available spots, even though the hotel generally ensures enough parking spaces. Despite these intermittent challenges, the overall sentiment towards the parking situation remains positive, thanks to the combination of availability, safety and proximity to the hotel's amenities.
No, City Park Hotel Apartments doesn't have any pool.
No, a spa isn't available at City Park Hotel Apartments.
No, City Park Hotel Apartments doesn't allow dogs.
Yes, parking facilities are available at City Park Hotel Apartments.
No, City Park Hotel Apartments doesn't have a gym.