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Summary of reviewsBermuda Sands On The Boardwalk holds a prime beachfront location, providing guests with easy access to the ocean, stunning views and close proximity to various attractions, shops and restaurants. It is particularly praised for being family-friendly with several nearby amenities tailored to children, such as the pier and a splash pad.
Room experiences, however, present a mixed bag. While some guests found the rooms spacious, fairly priced and offering nice ocean views, many dissatisfied patrons pointed out issues like outdated decor, cleanliness problems and maintenance deficiencies. Complaints ranged from dirty carpets and mold to broken furniture and malfunctioning appliances.
Cleanliness is a notable concern at the hotel. Despite occasional reports of clean sheets and towels and some positive feedback on the housekeeping staff, many visitors were troubled by prevalent dirt, unpleasant odors and poor maintenance in the rooms and common areas, including the pool facilities.
Staff interactions vary widely. While some guests encountered friendly and helpful front desk personnel, a significant number expressed frustration over unfriendly and unprofessional conduct with management often described as neglectful regarding guest issues.
The complimentary WiFi, although appreciated, often comes with connectivity problems and slow speeds, adding to guest frustrations about in-room entertainment options.
The hotel features multiple pool options, including an indoor pool, outdoor pool, kiddie pool and a lazy river. These amenities are well-liked but suffer from cleanliness and maintenance issues, which detract from the overall enjoyment.
The beachfront location of Bermuda Sands is a major attraction, offering beautiful views and easy beach access. However, parking is a significant challenge with limited spaces and inconvenient overflow lots causing frustration for many guests.
Bed comfort is another area with divided opinions. Some guests find the beds clean and comfortable, while a considerable number report discomfort and cleanliness issues, such as hard mattresses, stained sheets and even occasional bed bugs.
The hotel's outdoor pool generally receives positive remarks for its enjoyable features like the lazy river, but concerns over cleanliness and cold water are frequent. Similar sentiments are echoed about the indoor pool with many guests highlighting cleanliness and temperature issues.
Lastly, Bermuda Sands is pet-friendly, making it a suitable choice for dog owners. This policy enhances the hotel's appeal but also raises some hygiene concerns due to dog hair and occasional pet-related messes in public areas.
In summary, Bermuda Sands On The Boardwalk offers an excellent location and family-friendly amenities. However, numerous concerns regarding room and facility cleanliness, staff conduct and parking overshadow the positives. This suggests a need for improvements to fully meet guest expectations. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Oceanfront 2 Queen beds with BalconyGuests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Oceanfront 2 Double beds with BalconyThe spacious double room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Oceanfront King with BalconyThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Pool View 2 double bedsOffering free toiletries, this double room includes a private bathroom with a bath and a shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as pool views. The unit has 2 beds.
Oceanfront 2 Bedroom with BalconyThe spacious triple room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Side Ocean View, 1 double bedThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room Pool ViewThe unit offers 1 bed.
Deluxe Double or Twin RoomThe unit has 3 beds.
Family SuiteThe unit offers 4 beds.
Family SuiteThe unit has 4 beds.
2 Bedroom: Side View or Pool ViewThis double room provides a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
Oceanfront 2 Bedroom with BalconyThe unit offers 3 beds.
Guest Reviews
4.9
Rated
Location
Nestled right on the beach and adjacent to the bustling boardwalk, Bermuda Sands On The Boardwalk boasts a prime location for beach lovers and those keen on exploring local attractions. Guests frequently praised its proximity to the ocean, making it an excellent spot for beachfront views and easy access to the water. The hotel’s location was considered central, offering walking distance to various restaurants, shops and entertainment options.
Ideal for families, it's conveniently close to family-friendly spots like the pier and the nearby kids' splash pad. The accessibility to the boardwalk was a highlight, as it allowed guests to enjoy leisurely walks and easy trips to nearby amenities. Additionally, the area’s vibrant scene with ample opportunities for shopping and dining, added to its appeal.
Beyond the immediate beach access, guests also appreciated the picturesque ocean views from their rooms. This combination of stunning waterside scenery and a central, convenient location makes Bermuda Sands a preferred choice for travelers seeking a beach-centric stay with the perks of being close to Myrtle Beach's key attractions.
Rooms
Bermuda Sands On The Boardwalk offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the spaciousness of the rooms with some describing them as very roomy and offering nice ocean views. Some rooms were noted to be clean and reasonably priced, contributing to an overall decent value for the cost.
However, there were significant concerns raised by numerous guests regarding the cleanliness and condition of the rooms. Common complaints included rooms being outdated, dirty and in need of maintenance. Issues reported included dirty carpets, mold, broken furniture and bed linens with stains. The bathrooms were often described as particularly problematic with numerous mentions of dirt, mold and broken fixtures. Unpleasant smells ranging from mold to cigarette smoke were also frequently noted.
Instances of poor room service were highlighted with guests reporting that rooms were not cleaned regularly and lacked basic amenities like toilet paper and towels. Some reviews also mentioned issues with malfunctioning appliances such as fridges and microwaves, as well as safety concerns like exposed wires and faulty locks.
Overall, while there are some positive aspects to staying at Bermuda Sands On The Boardwalk, the recurring issues with cleanliness, maintenance and outdated facilities seem to overshadow the positives for many guests.
Beds
Bermuda Sands On The Boardwalk seems to have garnered a mix of reviews concerning its beds with many guests focusing on their comfort and cleanliness. Some guests found the beds comfortable, describing them as clean and soft and appreciated the general cleanliness of the bedding in their rooms. Unfortunately, a significant number of guests reported discomfort, citing issues like hard mattresses, springs poking through and old, worn-out bedding. There were several mentions of dirty or stained sheets with some even finding bedbugs and encountering dog hair. Pillows were frequently described as flat and uncomfortable and in some cases, bed covers had cigarette burns, adding to the dissatisfaction. Overall, while there were a few positive remarks about bed comfort, the prevalent sentiment pointed towards a need for an upgrade in both quality and cleanliness of the beds and bedding at this hotel.
Cleanliness
Bermuda Sands On The Boardwalk receives mixed feedback regarding its cleanliness. On a positive note, certain reviewers highlighted clean sheets, towels and adequately cleaned rooms. Some housekeeping staff were described as nice and a small number of rooms were reportedly clean and comfortable.
However, the majority of reviews express significant concerns. Many found the hotel run-down with prevalent issues including dirty carpets, stained bedding and unpleasant odors throughout the premises. Reports of cigarette and marijuana smells were common, as were descriptions of trash scattered both inside and outside the hotel. The elevators and hallways often appeared untidy, sometimes reported with urine and smoke smells.
The pool areas frequently received negative remarks about cleanliness and maintenance. Guest rooms were criticized for being poorly maintained with some reviewers noting issues like mold, dirty bathtubs and unclean floors. There were also numerous complaints about housekeeping not servicing rooms during stays and overall outdated and deteriorating facilities.
In summary, while there are occasional positive notes on cleanliness, Bermuda Sands On The Boardwalk frequently faces significant criticism regarding the upkeep and hygiene of its accommodations and common areas.
Staff
Bermuda Sands On The Boardwalk has drawn a variety of opinions regarding its staff with considerable feedback leaning towards the negative. Despite some guests finding the front desk team to be friendly, accommodating and courteous, a significant number of reviews highlight recurring issues with rudeness and unprofessional behavior. The reception and front desk staff are frequently described as unfriendly, unhelpful and even disrespectful with isolated reports of promising assistance but failing to deliver. Additionally, interactions marred by negative attitudes, lack of responsiveness and a general sense of disinterest have been commonly noted.
Management and supervisory staff have also been criticized for poor treatment of guests and an apparent disregard for resolving issues. Some reviewers mentioned confrontations and a severe lack of customer service. In contrast, there have been mentions of helpful and kind housekeeping staff who ensured rooms were replenished with necessary accessories promptly.
While a few staff members have left positive impressions by being sweet and attentive, these instances appear to be exceptions rather than the norm. The overall sentiment suggests that improvements in staff training and customer service standards are necessary to elevate the guest experience at Bermuda Sands On The Boardwalk.
Wi-Fi
Bermuda Sands On The Boardwalk is appreciated by its guests for its free WiFi, yet this feature does not always live up to expectations. While some visitors found the complimentary WiFi to be an excellent perk, many experienced issues with connectivity and slow speeds. Multiple reviews indicate recurring problems with WiFi accessibility throughout the facility, making it an unreliable option for those who require consistent internet access. Additionally, the television services were frequently reported as non-functional, adding to the frustration regarding in-room entertainment options. Despite the effort to provide internet services, guests often encountered difficulties, highlighting an area in need of significant improvement.
Pool
At Bermuda Sands On The Boardwalk, the pool facilities offer a mix of both positive and negative experiences according to guest reviews. Guests frequently mention the presence of multiple pools, including an outdoor pool, an indoor pool, a kiddie pool and a lazy river, which are all significant attractions. The lazy river, in particular, receives several compliments for being a delightful feature that children and families enjoy.
However, concerns about cleanliness are prevalent with numerous guests reporting that the pools were dirty, murky and occasionally had trash, bugs or even feces in and around them. There are also reports of the pool areas being in disrepair and outdated with mentions of peeling tiles, trash and even rodents around the pool area.
Temperature control also appears to be an issue, as several guests note that the pools, including the indoor pool and hot tubs, were cold and unheated, making them less enjoyable, especially during cooler weather.
Despite the maintenance issues, some guests did find parts of the pool experience positive, describing the pools as nice when clean and appreciating the efforts of regular cleaning when it did occur. Overall, while the pool amenities at Bermuda Sands have the potential to enhance guests' stays, they clearly require more consistent upkeep and maintenance to meet visitors' expectations.
Beach
Nestled right on the beachfront, Bermuda Sands On The Boardwalk offers a prime location for beach lovers. The hotel boasts direct access to the ocean, making it a favorite spot for those who relish the ease of walking to the beach. Guests appreciate the convenience of stepping out of their rooms and being just a few steps away from the sand and surf. Many reviews highlight the stunning oceanfront views, visible from both the rooms and balconies, which enhance the overall experience. The proximity to the boardwalk and local attractions is also noted, ensuring that everything visitors might need is within easy reach. The beach itself is frequently described as beautiful and pleasant for a walk. Overall, the setting of Bermuda Sands On The Boardwalk epitomizes a hassle-free beach vacation with a fabulous location and easy ocean access.
Parking
Bermuda Sands On The Boardwalk presents a significant challenge when it comes to parking, which has been a recurring issue highlighted by many guests. The parking is described as limited and often scarce with many reviewers noting that finding a spot can be a tough task, particularly at night. The hotel’s parking lot is small and does not seem sufficient for the number of guest rooms available.
There are multiple small lots, sometimes as far as four blocks away, adding inconvenience for visitors, especially those with disabilities. Overflow parking areas lack clear designation, leading to confusion and further complicating the parking experience. It’s not unusual for vehicles to be parked in unconventional spaces like grassy areas or tightly squeezed into overly crowded lots. While daytime parking is easily accessible and free, nighttime tends to be crowded, often forcing guests to park across the street or further away.
Though a few guests mentioned finding parking in front of their rooms and appreciated the availability, this seems to be an exception rather than the norm. The garage facilities, when available, were reported to be dusty and messy. The overall sentiment about the parking situation at Bermuda Sands is overwhelmingly negative with many finding it to be a substantial drawback to their stay.
Outdoor Pool
The outdoor pool at Bermuda Sands On The Boardwalk received a mixture of feedback from guests. Many visitors found the pool to be a nice and entertaining feature of the hotel, appreciating its cleanliness and the added appeal of a lazy river. However, there were also numerous complaints regarding its maintenance and cleanliness. Some guests reported the pool being frequently dirty with specific mentions of cold water, discolored appearance and occasionally even trash or other unsanitary items. The pool area was also noted to be crowded at times, which might detract from the overall experience. Periodic closures of the pool for maintenance or other reasons were also noted, which was disappointing for guests looking to enjoy this amenity. Despite these issues, the pool's presence was generally seen as a positive aspect of the hotel's proximity to the beach.
Indoor Pool
Many guest reviews have highlighted the presence of an indoor pool at Bermuda Sands On The Boardwalk with some expressing their enjoyment of this amenity. However, a significant number of reviews indicate cleanliness issues, noting that the pool was frequently described as dirty, unkempt and even unswimmable at times. Several guests mentioned the indoor pool area as unattractive and unclean with others pointing out that the pool water was often cold, contrary to expectations of a heated environment. Additionally, the indoor kiddie pool was reported to be in poor condition with some describing it as nasty or brown. While the hotel offers both a lazy river and an indoor pool, recurring remarks about the lack of cleanliness and maintenance overshadowed the positive aspects.
Dog Friendly
Bermuda Sands On The Boardwalk is a destination for those looking to enjoy a stay with their furry friends. This pet-friendly hotel allows guests to bring their dogs for a reasonable price, making it a convenient choice for travelers accompanied by their canine companions. The sight of dogs being walked and pets enjoying balconies on the oceanfront adds to the welcoming environment for animal lovers.
However, the hotel’s embrace of pets does present some challenges. Previous visitors have noted issues such as dog hair on the furniture, dog claw marks and occasional barking. Cleanliness issues like dog poop in common areas and elevators, dog urine and the smell of pets were also mentioned, pointing to a need for more rigorous cleanliness protocols.
Despite these drawbacks, the policy of accepting pets in every room ensures that animal owners can comfortably enjoy their stay without worrying about leaving their pets behind. This makes Bermuda Sands an appealing option for travelers seeking pet-friendly accommodations by the sea.
Beachfront
Bermuda Sands On The Boardwalk boasts an enviable beachfront location that has won the admiration of its guests. Situated right on the beach, the hotel offers stunning oceanfront views from various accommodations, ensuring guests are always treated to the serene and picturesque expanse of the sea. Visitors can easily access the beach right out front, making it convenient for walks, relaxation and enjoying the water.
Many reviewers highlight the excellent views, praising both the mesmerizing ocean vistas and the proximity to the beach. The location proves to be a significant plus, allowing for an easy stroll to the boardwalk and other attractions nearby. The beachfront setting is complemented by additional amenities such as a lazy river and an indoor pool, enhancing the overall stay experience.
In summary, Bermuda Sands delivers a remarkable beachfront experience with its prime location on the oceanfront, making it a desirable destination for those looking to enjoy the beach and stunning ocean views at their convenience.
Yes, Bermuda Sands On The Boardwalk has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Bermuda Sands On The Boardwalk.
Yes, Bermuda Sands On The Boardwalk welcomes dogs.
Yes, parking facilities are available at Bermuda Sands On The Boardwalk.
No, Bermuda Sands On The Boardwalk doesn't have a gym.