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Summary of reviewsMonterey Bay Suites is well-regarded for its prime beachfront location, offering breathtaking ocean views and direct beach access, which guests find exceptionally convenient and serene. The peaceful setting, while still being close to Myrtle Beach attractions like Broadway at the Beach and local dining options, adds to the hotel’s appeal, making it a favored choice for families and beach lovers alike.
The complimentary hot breakfast receives mixed reviews with many guests appreciating its convenience and the friendly demeanor of the breakfast staff. While the buffet generally offers a satisfying array of options, some guests desire more variety and improvements in food quality.
Guest reviews about the rooms are varied. Positive comments praise the spaciousness, comfort and oceanfront views of the rooms. However, issues such as outdated decor, cleanliness concerns and maintenance problems are persistent topics in reviews, indicating the rooms could benefit from significant upgrades and better housekeeping practices.
The cleanliness of the hotel overall elicits mixed feedback. While the pool areas are frequently highlighted for their upkeep, many guests report issues within the rooms and throughout the property, which suggests a need for more rigorous cleaning protocols and better maintenance.
The staff at Monterey Bay Suites are generally commended for their friendliness and helpfulness. Most interactions are positive with notable mentions of exceptional service from specific staff members enhancing guests’ experiences. However, a few reviews note instances of unprofessionalism and a need for improved customer service among some staff members.
The Wi-Fi service at the hotel is identified as a major downside with many guests experiencing connectivity issues, weak signals and an inability to use hotel smart TVs reliably.
The fitness facilities at the hotel are adequate though basic with guests appreciating the well-maintained equipment and space. However, there are suggestions for expanding and enhancing the gym selection to improve the workout experience.
Monterey Bay Suites’ pool areas receive high marks for their variety and maintenance. Multiple pools, including a heated one and a children's pool, cater to all ages, making the swimming facilities a highlight for many guests. Beachfront access further complements the appeal of the pool areas.
The beach access is a strong feature of the hotel, providing guests with clean, beautiful shorelines just a short walk from their rooms. The convenience and scenic views enhance the overall coastal experience.
Parking presents a notable challenge for guests with many finding the spaces tight and the garage layout difficult to navigate, especially for larger vehicles. The hotel’s parking design requires careful attention and patience from guests, as the inadequacies of the current structure are a significant detractor.
Beds at Monterey Bay Suites receive mixed reviews with reports of both comfortable and uncomfortable experiences. Issues such as uncomfortable mattresses, bed bugs and dirty linens are recurring complaints, suggesting that the hotel could improve its bedding quality and maintenance.
Overall, Monterey Bay Suites offers a fantastic beachside location and friendly staff, but needs considerable improvements in room updates, cleanliness, Wi-Fi reliability and parking design to fully meet guests' expectations. Show more
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Categories
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort for Honeymoon
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Indoor Pool Lazy River Outdoor Pool
Resort with Parking
Accessible Resort
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Resort with Lazy River
Resort with Indoor Pool
Resort with Heated Pool
Room Types
Queen Suite with Partial Ocean ViewThis angle ocean view suite features 2 queen beds, a murphy bed, sofa, living room, dining area, kitchen, bathroom, and private balcony. These rooms are on higher floors starting on 11th up to the 15th floor. The angle ocean view is a north or south facing unit where the ocean will be to your left or right when standing on the balcony. You will have a coastline view of the beach as well as surrounding hotels and residential areas with view of the city lights at night. The rooms are 575sq feet. All suites and balconies are non-smoking. Free Hot Breakfast every morning.
Oceanfront Queen SuiteThis oceanfront suite features cable TV, a fully equipped kitchen, a separate living area with a dining table and a private balcony. These rooms start on the 3rd floor and go up to the 16th floor. The rooms are 506sq feet. All suites and balconies are non-smoking. Free Full Hot Breakfast every morning.
King Suite with Partial Ocean ViewThis angle ocean view suite features 1 king bed, a double size Murphy bed, living room with a sofa and sitting chair, dining area, kitchen, bathroom, and private balcony. These rooms are on higher floors starting on 10th up to the 15th floor. The angle ocean view is a north or south facing unit where the ocean will be to your left or right when standing on the balcony. You will have a coastline view of the beach as well as surrounding hotels and residential areas with view of the city lights at night. Some units are handicap units and some have sleeper sofas in the units. The rooms are 596sq feet which are larger than the ocean front suites. All suites and balconies are non-smoking. Free Hot Breakfast every morning.
Oceanfront King SuiteThis suite provides a rooftop pool. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit offers 3 beds.
Ocean View Corner SuiteThis suite's standout feature is the rooftop pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a coffee machine and a balcony. The unit offers 3 beds.
Guest Reviews
6.7
Rated
Location
Monterey Bay Suites boasts an exceptional location that has consistently impressed guests. Many reviews highlight the hotel's prime position right on the beach, offering splendid ocean views from its oceanfront rooms and balconies. The convenience of immediate beach access allows for a seamless transition from hotel to shoreline, which families particularly appreciate. Away from the hustle and bustle of central Myrtle Beach, the hotel enjoys a quieter, more peaceful setting while still being close to attractions such as Broadway at the Beach and various local restaurants.
Guests find the location both convenient and enjoyable, placing them within short walking distance to many destinations while providing a serene beachside retreat. The proximity to the airport and easy access to local attractions further add to the hotel's appeal. Overall, the combination of a stunning beachfront location, convenient proximity to key sights and a tranquil atmosphere makes Monterey Bay Suites a favored choice among visitors.
Breakfast
Monterey Bay Suites offers a varied breakfast experience that has received mixed feedback from guests. Many guests appreciated the complimentary hot breakfast, describing it as good, delicious and an excellent start to the day. The breakfast buffet generally includes a decent selection with options such as eggs, sausages, bagels and cereals, although some commented it could use more variety and healthier options like fresh fruits and yogurt.
Several reviewers highlighted the friendly and pleasant demeanor of the breakfast staff, making the dining experience enjoyable despite occasional shortages. Common praises included the nice continental breakfast setup, hearty food and the convenience of having breakfast on-site daily.
However, some guests were less impressed, describing the breakfast as basic or mediocre and noting that the selection did not change much day-to-day. Complaints also included the occasional cold or poorly prepared food and the lack of certain breakfast staples like bacon or pancakes. A few guests found the quality to be disappointing, comparing it unfavorably to previous visits or suggesting it didn’t live up to their expectations.
Overall, while the hotel's breakfast service provides convenience and generally satisfactory options, it could benefit from expanded varieties and consistent quality improvements.
Rooms
Monterey Bay Suites offers a mixed bag of experiences with its rooms. Positively, many guests appreciated the spacious, clean and comfortable rooms. Size seemed to be a strong point with comments highlighting the large room sizes, making it cozy for small groups and equipped with full kitchens. Oceanfront views were frequently mentioned as a highlight, adding to the appeal. Guests also found the air-conditioning effective and the mattresses comfortable.
However, several concerns were raised about cleanliness and maintenance. Reports of dirt, moldy smells, roaches and general uncleanliness were common. The rooms were described as outdated and in need of renovation with issues like broken furniture, non-functional appliances and peeling paint frequently mentioned. Many reviewers found the small bathrooms and tight bedroom spaces to be inconvenient.
Some rooms faced ongoing issues like leaking water, sticky floors and musty smells. Maintenance issues were rampant, such as broken microwave doors, non-working light bulbs and rusted bathroom fixtures. Furthermore, the condition of amenities like the kitchen varied with some guests noting a lack of essential supplies.
Despite the negative comments, the location by the beach and family-friendly amenities earned praise. The property's pool areas, including a children's pool and a lazy river, were noted as highlights. However, overall, it appears that the property needs substantial improvements in cleanliness, maintenance and updating to meet guests' expectations fully.
Beds
Monterey Bay Suites has received mixed feedback regarding its beds. While some guests found the beds to be decently comfortable or even very comfortable, many others described their experiences as less favorable. Reports of uncomfortable mattresses, beds being very hard or slanting downward and even bed frames being broken were common. Additionally, some reviewers mentioned issues such as bed bugs, dirty sheets and stains, which certainly impacted their overall satisfaction. There were also several instances where guests noted a need for updated or replaced beds, as well as cleaning and maintenance lapses on the bed linens and pillows. Despite a few positive mentions about comfortable and clean beds, the general consensus suggests that improvements are needed in the bedding department to ensure a consistently pleasant stay for all guests.
Cleanliness
When choosing accommodation, cleanliness is paramount and Monterey Bay Suites presents a mixed bag in this department. On the positive side, the pools are notably clean and maintained well, providing a pleasant aquatic experience for guests. The hotel staff is also frequently described as friendly and attentive with some rooms being spacious, cozy and clean upon check-in. Guests appreciated the clean towels and daily housekeeping in certain instances.
However, many reviews suggest that the overall cleanliness of the property leaves much to be desired. Common complaints include dirty, sticky floors, outdated and dirty rooms and carpets that need better cleaning techniques. Instances of roaches, mold and unpleasant odors were reported with some guests discovering leftover items from previous occupants. Several reviews pointed out issues such as overflowing trash cans, stained sheets and dusty surfaces, indicating a need for more rigorous housekeeping practices.
Moreover, the property itself is described as outdated and in need of maintenance. Cracked tiles, old furniture and peeling paint were frequently noted. The general sentiment suggests that while the pools and certain rooms may meet expectations, significant improvements are necessary in terms of overall cleanliness and upkeep to enhance the guest experience.
Staff
Monterey Bay Suites offers a mixed experience when it comes to staff interactions, but overall, the positive comments significantly outweigh the negatives. Most guests praised the staff for being friendly, welcoming and helpful with numerous mentions of the front desk being particularly courteous and professional. Many remarked on the quick and efficient maintenance service, highlighting a specific maintenance worker who was described as amazing. Check-in processes received commendations for being quick and smooth, contributing to a positive start for many stays.
In addition, several reviews noted the excellent demeanor and helpfulness of the housekeepers and kitchen staff, adding to the overall pleasant experience. Some guests also highlighted individual staff members who made their stay memorable: a front desk assistant named Cindy was specifically mentioned for her exceptional impact and Miss Barbara from the breakfast service was praised for her outstanding service.
However, not all feedback was glowing. A number of reviews mentioned encounters with rude or unprofessional staff, particularly at the front desk and in the breakfast area. Some guests reported that certain staff members appeared disinterested or were seen using their phones instead of working. Instances of unhelpfulness and even disrespect were not uncommon in the less favorable reviews.
Despite these issues, the overall sentiment toward the staff at Monterey Bay Suites tends to be positive with many guests noting that the friendliness and helpfulness of the majority of the team significantly enhanced their stay.
Wi-Fi
Monterey Bay Suites offers a range of amenities, but the Wi-Fi service leaves much room for improvement. Despite some guests noting that the Wi-Fi worked well or was better than previous stays, the majority experienced significant issues. Common complaints included the Wi-Fi constantly disconnecting, weak or spotty signals and an inability to connect at all. These problems extended to the point where the hotel's smart TVs could not maintain a steady connection for continuous playback of movies and TV shows. Although the hotel has many redeeming qualities, its unreliable internet service remains a notable downside for tech-savvy travelers or anyone needing a stable connection.
Gym
Monterey Bay Suites boasts a selection of fitness options that, while satisfactory, present areas for enhancement. The gym offers decent facilities with a spacious fitness room that overlooks the pool, which adds a pleasant touch to the workout experience. The equipment generally performs well and the area is well maintained, providing a comfortable environment for guests aiming to keep up with their fitness routines.
However, some guests have noted that the gym could benefit from additional pieces of equipment and improvements to make the space more comprehensive. There have been feedback incidences of the gym not functioning properly on occasion and some guests mentioned restricted access or finding the fitness center locked during their stay.
Despite these challenges, the presence of a large pool and access to other fitness amenities contribute positively to the overall experience. The fitness room is generally sufficient for a basic workout and aligns well with the hotel’s broader amenities.
Pool
Monterey Bay Suites boasts a variety of well-maintained swimming facilities that cater to all ages and preferences. Guests often highlight the numerous pools, including a noteworthy heated pool that remains a favorite year-round, particularly in colder months. Families find the pool setup ideal with designated areas for kids such as the children's pool and the lazy river, which is described as enjoyable and mostly clean. Adults appreciate the rooftop pool, despite occasional closures for maintenance and the hot tubs scattered around the property.
The clean and well-kept state of most pools receives frequent praise, enhancing the overall experience of the hotel’s pool amenities. Beach access from the pool area adds an extra layer of convenience and enjoyment for guests who wish to alternate between the sand and the water.
However, a few reviews mention issues such as excessive wait times, occasional cleanliness concerns and the need for updates in the pool area. There were instances of overcrowding and noise, particularly at the rooftop pool. Despite these drawbacks, most guests express satisfaction with the heated pools' comfort and the clean facilities, making Monterey Bay Suites' swimming areas a significant highlight of their stay.
Beach
Monterey Bay Suites boasts an exceptional location for beach lovers, offering easy and convenient access to a beautiful and clean beach. The beachfront view is a standout feature with many guests praising the stunning ocean views from their rooms and balconies. The proximity to the beach means guests can enjoy a short walk to the shoreline and the sound of the waves, making it an ideal spot for a relaxing getaway.
The property is complemented by multiple inviting pools, including a rooftop and heated pool, which add to the overall experience. The pools and beach together create a perfect setting for enjoying the sun and surf. Despite the few concerns regarding noise and some outdated facilities, the cleanliness and tidiness of the beach as well as the friendliness of the staff are often highlighted.
Monterey Bay Suites positions itself in a prime area of North Myrtle Beach, close to various attractions and amenities, ensuring a convenient stay. Whether it's the breathtaking beachfront views, the easy beach access or the inviting pools, Monterey Bay Suites offers a pleasant coastal retreat for guests looking to enjoy a beachside vacation.
Parking
Parking at Monterey Bay Suites has been a noteworthy topic among guests with many reviews highlighting the challenges. The predominant sentiment is that parking spaces are exceedingly tight, making navigation and maneuvering through the garage difficult, especially for larger vehicles. The design of the parking deck has been criticized as poorly planned with narrow lanes and tight corners that often result in bumper scrapes and minor accidents. Finding a spot can be particularly troublesome during peak times and the limited availability of ground floor parking only adds to the difficulty.
Despite the overall convenience of having a parking garage, its small size and challenging layout seem to be a significant inconvenience for many guests. Public parking overflow is an option and the hotel compensates for this alternative, but the ideal scenario involves more strategic design and space allocation within the existing structure.
In summary, while the location of Monterey Bay Suites offers easy access to the beach and other amenities, parking remains one of the primary detractors from an otherwise enjoyable stay. Careful planning and patience are advisable for future guests, especially those driving larger vehicles.
3 Star
Monterey Bay Suites, a three-star hotel, offers an affordable stay with basic amenities. For travelers on a budget, this hotel provides reasonable value for the price with essential facilities and decent service. Many guests found the stay to be satisfactory, highlighting the great service and beach views as notable positives. It’s a good choice for a budget-conscious stay, particularly due to its low cost.
However, several guests pointed out areas needing improvement. The decor and furnishings are outdated and the overall cleanliness and maintenance of the hotel fall short of expectations. The breakfast provided received mixed reviews, often described as basic and lacking in quality. The compact setup of the parking area has also caused some inconvenience to guests.
While Monterey Bay Suites manages to offer a beachside stay at a lower price, it is clear that some enhancements in both infrastructure and service could significantly improve guests’ experiences. For those looking for an economical option with basic features, it provides an acceptable stay, but those seeking more luxury or modern amenities might need to look elsewhere.
Lazy River
The lazy river at Monterey Bay Suites receives mixed feedback from guests. On the positive side, children seem to particularly enjoy it with mentions that kids loved both the pool area and the lazy river. The indoor pool and lazy river are also noted as being a significant highlight with some guests calling it a "total vacation saver." Additionally, guests appreciate the proximity to the beach and the availability of both heated pools and the lazy river.
However, several guests found the lazy river to be sub-par, describing it as small, lacking flow and below standard. There are mentions of it not being cleaned and occasionally not working. Despite these criticisms, the appeal of the lazy river for younger visitors remains a recurring positive theme.
Heated Pool
Monterey Bay Suites boasts a commendable heated pool experience, receiving positive feedback from guests for the comfortable and enjoyable warmth of the pools. The presence of multiple heated pools, including an indoor option, ensures guests can luxuriate in the soothing water regardless of the season. The heated pools are particularly highlighted as perfect and amazing, contributing significantly to the overall guest satisfaction.
Despite the overall praise, some guests noted a need for more hot tubs, citing limited space and availability as minor drawbacks. Nevertheless, the heated pools maintain a prominent place in guest experiences, often being mentioned as a preferred feature during their stay. The ability to transition from the indoor heated pool to the outside area enhances the versatility and appeal of the pool facilities. Overall, the heated pools at Monterey Bay Suites seem to elevate the guest experience, making it a delightful place to unwind.
Outdoor Pool
Monterey Bay Suites boasts an impressive array of pools, making it a great choice for pool enthusiasts. Guests often highlight the heated pools, particularly appreciating their warmth during cooler months. The outdoor pool is described as fantastic, adding a touch of luxury to the stay. Additionally, the rooftop pool garners special mention, praised for its pleasant ambiance and views. However, the pool area sometimes requires more attentive cleaning and some visitors noted that it could be larger and include more hot tubs. Slow service in the outdoor pool area was a minor inconvenience. Despite these points, the multiple pool options and heated features create a generally positive experience for guests seeking relaxation and aquatic enjoyment.
Indoor Pool
The indoor pool at Monterey Bay Suites receives high praise from guests, many of whom appreciate its heated feature. Descriptions like "nice pool with heated indoor area" and "heated pool was great" highlight the comfort of swimming in warm water, creating a relaxing experience regardless of the weather outside. The indoor pool is noted to be clean and well-maintained, contributing to an overall enjoyable environment. Set within a facility that guests describe as clean, the indoor pool setup is both convenient and visually appealing, making it a favored spot for many. Multiple pool areas, including a neat rooftop pool, add variety to the swimming options available at the hotel. Despite some minor issues like occasional noise and a need for updates, the general consensus underscores the appeal and comfort of the indoor heated pool at this location.
Beachfront
Monterey Bay Suites in North Myrtle Beach consistently receives praise for its prime beachfront location, offering guests direct beach access and stunning ocean views. Visitors frequently highlight the beautiful balconies, which provide breathtaking views of the ocean, making it the perfect spot to relax. The hotel boasts an array of beachfront rooms and suites, ensuring clean, comfortable and scenic accommodations for guests. Notably, the rooftop pool is a particular favorite among visitors, adding to the hotel's appeal. Many reviews emphasize the property's proximity to the beach, making it a convenient choice for beach lovers. The location is consistently described as fantastic with easy access to the sandy shores right from the hotel. Overall, the beachfront setting of Monterey Bay Suites, along with its excellent views and convenient beach access, makes it a standout destination in North Myrtle Beach.
Yes, Monterey Bay Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool, Lazy River.
No, a spa isn't available at Monterey Bay Suites.
No, Monterey Bay Suites doesn't allow dogs.
Yes, parking facilities are available at Monterey Bay Suites.