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Summary of reviewsThe Sun N Sand Resort in Myrtle Beach is praised for its exceptional beachfront location, offering breathtaking ocean views and easy access to the shore. Guests appreciate the convenience of being able to walk to nearby restaurants, shops and attractions while still enjoying a peaceful environment. The resort's quiet position on Ocean Boulevard enhances the serene ambiance, making it a favorite for beach lovers and ocean enthusiasts. Parking is free and conveniently situated, adding to the overall ease of the stay.
Dining experiences at the resort are somewhat mixed. Guests enjoy the various bar options, particularly the outdoor and downstairs bars and commend the on-site Bar & Grill for its excellent food. However, the inconsistent operation of the main restaurant and misleading information about its availability have been points of disappointment. Nevertheless, staff members like James, a night auditor, were noted for their helpful dining recommendations, which somewhat mitigated the inconvenience.
The rooms at Sun N Sand Resort receive a range of feedback. Many guests appreciate the comfort of the beds, the ocean views and the recently renovated decor, including modern amenities such as microwaves and refrigerators. However, some have reported issues with cleanliness, outdated fixtures and maintenance concerns, noting discrepancies between online images and actual room sizes. While some guests found the rooms spacious and cozy, others faced problems with basic amenities and room quality, indicating a need for further improvements.
Cleanliness throughout the resort appears to be inconsistent. While some guests found their rooms clean and comfortable, common areas like elevators, hallways and pools often fell short of expected hygiene standards. The presence of bugs and odors were also frequently mentioned. Positive feedback does highlight the efforts of the housekeeping staff in maintaining room cleanliness, but overall, the resort needs significant enhancements in its cleaning protocols.
Staff interactions vary widely at Sun N Sand Resort. Some guests commend certain staff members for their friendliness and helpfulness, particularly William at the front desk and the diligent housekeeping team. However, others have encountered unprofessional and indifferent behavior, especially at the front desk, pointing to a need for better staff training and consistent customer service.
The resort's WiFi service presents challenges with many guests experiencing poor connectivity and frequent disconnections, particularly in their rooms. While the lobby area offers a better connection, the need for reliable internet access remains a critical issue.
Guests have found the gym to be clean and well-located but noted it could benefit from additional equipment and better-maintained facilities. Mention of ongoing renovations suggests potential future improvements. The pool areas, too, received mixed reviews with some appreciating their cleanliness and ambiance, while others cited frequent closures, maintenance issues and crowding.
One of the most well-received aspects of the resort is its direct beach access. Guests consistently rave about the ocean views and the ease of reaching the beach, which significantly enhances the overall experience. Delighted by the proximity to the sandy shores, beach strolls and the stunning sunrise views, the beachfront location remains one of the resort's standout features, making it a top choice for those looking to immerse themselves in the coastal experience. Show more
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Categories
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort for Honeymoon
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Parking
Cheap Resort
Accessible Resort
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Resort with Indoor Pool
Resort with Heated Pool
Room Types
Queen Suite with Sea ViewThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This suite is air-conditioned and has a flat-screen TV with cable channels, a seating area, a dining area and a wardrobe. The unit has 2 beds.
Queen SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with cable channels, a seating area, a dining area and a wardrobe. The unit offers 2 beds.
Queen RoomThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a seating area and a wardrobe. The unit has 2 beds.
Queen Room with Two Queen BedsThe spacious quadruple room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Deluxe King RoomThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this double room also provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Queen Room with Two Queen BedsThe spacious quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
King Room with BalconyThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Queen Room with BalconyThe unit has 2 beds.
Guest Reviews
5.9
Rated
Location
The Sun N Sand Resort boasts an unbeatable location, making it a favorite among guests. Perfectly situated right on the beachfront, it provides stunning ocean views and easy access to the shore, delighting beach lovers and ocean enthusiasts alike. Guests appreciate the convenience of being within walking distance to the beach, as well as nearby restaurants, shops and attractions. The resort’s placement on the quieter end of Ocean Boulevard allows for peaceful strolls along the beach while still being close to entertainment options and a neighborhood Wal-Mart.
Travelers also commend the direct beach access, making it simple to enjoy the sun and sea without hassle. The ocean views from the rooms and balconies significantly enhance the stay, providing a picturesque backdrop for relaxation. While the rooms are noted to be clean and recently updated, the small size of the accommodations and amenities might be a consideration for some visitors. Parking is free and conveniently located, further adding to the ease of stay.
Overall, the unrivaled beachfront location and the easy access to both the ocean and local attractions make the Sun N Sand Resort a highly recommended choice for those looking to immerse themselves in all that Myrtle Beach has to offer.
Breakfast
Many guests at Sun N Sand Resort have expressed disappointment regarding the lack of breakfast options during their stay. Although the resort's online description mentions amenities like a hot tub and breakfast, numerous reviews indicate that breakfast was not offered, leaving several visitors expecting it to be complimentary. Some guests suggested they would have appreciated a continental breakfast or at least more information about dining options. A few mentioned that the restaurant wasn't open consistently, contributing to the inconvenience. Additionally, the rare instances where breakfast was available, it was described as cold and monotonous, lacking variety. Despite this, one guest did find the breakfast accommodating and affordable when it was offered. Overall, guests feel that the absence of a breakfast option is a significant drawback, especially for a beach resort.
Dinner
Sun N Sand Resort offers a variety of dining options with a strong emphasis on its multiple bar facilities. Guests particularly appreciated the bar areas, highlighting their enjoyment of the downstairs bar and the outside bar, which provided a pleasant spot to relax after a day in the sun. The on-site Bar & Grill was frequently lauded with many noting the excellent food served there. Additionally, a small convenience store and snack bar were mentioned as convenient amenities for quick bites.
However, several reviews pointed out that the main restaurant was not consistently in operation, much to the disappointment of many guests who expected to dine there. This unavailability was a significant downside for some visitors, especially given the misleading information at the time of booking. Despite this, the resort's staff, notably the night auditor named James, were praised for their helpfulness in recommending nearby dining alternatives.
In summary, while the Sun N Sand Resort offers several enjoyable bar options and quality food at its attached Bar & Grill, the inconsistent operation of the main restaurant and the lack of transparent communication about its availability detracted from some guests' experiences.
Rooms
Sun N Sand Resort receives a varied range of feedback concerning its rooms with both positive and negative aspects frequently highlighted. On the positive side, many guests appreciated the comfort of the beds with remarks on how well they slept. Rooms with ocean views were particularly praised, contributing to a peaceful and delightful stay. Newly renovated rooms also garnered compliments for their nice decor, remade showers and accommodating amenities such as microwaves and refrigerators. Some guests noted the sizeable and spacious nature of the rooms, clean fair interior and cozy ambiance.
However, several recurring issues were pointed out. Cleanliness was a notable concern with reports of dirty floors, stained sheets, dusty surfaces and overall inadequate housekeeping being common. Some guests found their rooms to be outdated with peeling paint, broken furniture and malfunctioning fixtures such as TVs, AC units and lighting. Pests were a significant complaint with mentions of roaches and other bugs in some rooms.
Size inconsistencies between the images presented online and the actual room size led to disappointment among many guests, revealing a mismatch in expectations. Problems with basic amenities like broken shower doors, inaccessible balconies and non-functioning phones were frequently reported. Construction and ongoing renovations also seemed to impact the guest experience, though some reviewers noted that it didn’t detract significantly from their overall stay.
Thus, while the Sun N Sand Resort offers rooms that some guests found pleasant, clean and with stunning views, there are prevalent issues regarding cleanliness, maintenance and overall room quality that need addressing to meet and exceed guest expectations consistently.
Beds
The reviews for the beds at Sun N Sand Resort are quite varied. Many guests have praised the beds for being comfortable and conducive to a good night's sleep. Several mentions indicate the beds slept great, were cozy and came with crisp bed linens. Additionally, some found the beds to be of a good size and appreciated the cleanliness of the bed sheets.
However, numerous reviews highlighted negative aspects. Complaints included beds being super low to the ground, hard as bricks, small and uncomfortable to sleep in. There were issues with the quality and cleanliness of the bedding with reports of thin bedspreads, stained sheets, hair on the bedding and even bedbugs. There were also multiple mentions that the beds lacked proper blankets with only thin sheets provided and in some cases, the mattresses were found to be more like box springs, leading to an uncomfortable sleep experience.
Overall, while some guests found the beds at Sun N Sand Resort to be comfortable and clean, many others felt otherwise, citing discomfort and hygiene issues. If considering a stay, it might be wise to weigh these mixed reviews when making a decision.
Cleanliness
Sun N Sand Resort has garnered mixed perceptions from its guests regarding its cleanliness. A significant number of reviews highlight that the hotel, in its current state, leaves much to be desired in terms of hygiene. Many guests have mentioned encountering issues such as dirty floors, stained carpets and unclean bathrooms. The presence of bugs, mold and strong odors, particularly of marijuana, have also been frequently noted.
Despite the ongoing renovations, guests have reported that common areas, including elevators and hallways, were often found to be dirty and cluttered. This extends to the pool areas and outside spaces, where standing water and general uncleanliness were a common theme.
On the brighter side, there were consistent mentions of rooms being clean, spacious and comfortable. Some guests appreciated the efforts of the housekeeping staff and noted that their rooms were maintained well during the stay. The resort boasts large rooms, often with ocean views and balconies, which added to the positive experiences of some visitors.
However, it's evident that the overall cleanliness and maintenance of the resort need significant improvement. The discrepancy between the room cleanliness and the rest of the hotel facilities suggests a need for better staff training and more rigorous cleaning protocols. The feedback indicates that while the location and potential for a great stay exist, the current state of the resort's cleanliness is a critical area that needs addressing to meet the expectations of its guests.
Staff
Guest reviews of the Sun N Sand Resort present a mixed picture regarding the hotel staff. While there are numerous commendations for the friendliness and professionalism of certain individuals like William at the front desk, many reviews indicate inconsistent service quality. Some guests praised the staff for being super friendly, courteous and going out of their way to be helpful, even addressing issues promptly. The housekeeping team also received positive feedback for their responsiveness and friendliness.
However, there are multiple reports of unprofessionalism and rudeness, especially linked to the front desk. Various guests encountered staff members who were indifferent, unhelpful and at times openly rude. Issues such as poor communication, lack of attentiveness and inadequate problem-solving skills were frequently mentioned, along with several mentions of overworked staff and management failures. The overall experience with staff appears to fluctuate significantly, suggesting a need for more consistent customer service and staff training at the resort.
Wi-Fi
The guest reviews for Sun N Sand Resort highlight a range of experiences with the hotel's WiFi service. While some guests reported a great WiFi signal and decent connection in certain areas, many faced issues such as poor or unstable connectivity, frequent disconnections and sporadic outages. The WiFi service was found to be particularly unreliable in the hotel rooms with several reviews noting that it was better in the lobby. Some guests mentioned the necessity of paying for WiFi, which did not always deliver on performance. Difficulties connecting, slow speeds and limited bandwidth were common complaints. Additionally, there were frequent mentions of non-working phones in the rooms, further complicating guests' ability to address these issues directly with the hotel staff. The negative experiences regarding WiFi seemed to impact guests who needed reliable internet access for work or other activities, often citing frustration with the lack of service. Overall, the WiFi at Sun N Sand Resort appears to need significant improvement to meet guests' expectations consistently.
Gym
The gym at Sun N Sand Resort presents a mixed experience for guests. While some visitors found the gym clean and conveniently located, others noted that it was small and could benefit from additional equipment. Renovations appear to be underway, hinting at future improvements, but the current state reflects several issues: broken air conditioning, outdated facilities and limited operational hours. Despite these setbacks, the fitness center offers basic equipment and is kept in a decently clean condition. Those seeking a variety of exercise options might find the current setup lacking, particularly with the absence of free weights or dumbbells. Nonetheless, the inclusion of other amenities such as an arcade, game area, pool, Tiki bar and laundry facilities on-site adds to the overall appeal of the resort.
Pool
The pool experience at Sun N Sand Resort has been mixed based on guest reviews. While some guests found the pools to be nice, refreshing and clean, others had a less satisfactory experience. Frequent closures of both indoor and outdoor pools, often due to maintenance issues or heater malfunctions, were a common complaint. Additionally, the pools were described as small with the indoor pool appearing larger in photos than in reality. Several reviews mentioned that the pools were often dirty with reports of cloudy water, debris and an overall lack of cleanliness. Guests also noted that the pools easily became crowded and lacked sufficient amenities like pool towels and trash cans. Despite these issues, a few guests appreciated the pool areas, noting that the outdoor pool was beautiful and well-maintained on certain occasions. However, for many, the pool's inconsistent operation and cleanliness detracted from their overall stay.
Beach
Located right on the beachfront, Sun N Sand Resort boasts an enviable location with direct and convenient access to the beach, making it one of the key highlights of staying here. Guests consistently rave about the spectacular ocean views from their rooms with many rooms featuring oceanfront balconies that offer a mesmerizing panorama of the coastline. This proximity means that guests can enjoy easy walks to the beach and spend their days soaking in the sun with only a few steps separating them from the sandy shores.
The resort’s position towards the end of Ocean Blvd makes for delightful beach strolls, especially with stunning sunrises and a clean and inviting beach area. Reviews highlight the wonderful, spacious and clean beachfront rooms, perfect for anyone seeking to constantly be in touch with the serene environment.
The convenience of beach access right behind the hotel is frequently noted, enhancing the overall guest experience. Whether for a quiet morning walk or a lively beach day, the ease of slipping back and forth between the resort and the beach is a significant perk.
Views from the rooms are another beloved aspect with many guests enjoying the oceanfront scenery from their spacious balconies. The ability to simply walk out and be greeted by the vast ocean is a cherished feature, making every moment picturesque.
Though a few guests pointed out issues such as crowding or the occasional locked beach chairs, the overwhelmingly positive remarks about the beachfront locations, easy access and stunning views make Sun N Sand Resort a fantastic choice for beach lovers looking to immerse themselves in the coastal experience.
Parking
The parking situation at the Sun N Sand Resort has garnered a variety of responses from guests. While many found the parking convenient with good access and appreciated the availability of a dedicated parking garage attached to the building, others faced challenges. The tight and often dirty parking garage, which can be particularly difficult for larger vehicles, was a common concern. Broken elevators and narrow ramps added to the frustration, making entry and exit cumbersome for some. The absence of valet parking and the fee required to park were noted as downsides by several guests. Additionally, the parking structure could use maintenance, as issues with cleanliness, safety and available spaces were highlighted. For those who did not encounter these issues, the free parking and close proximity to the resort were seen as positives. However, overall feedback suggests room for improvement in managing the parking facilities at the resort.
3 Star
Sun N Sand Resort is rated modestly at 3.5 stars and offers spacious accommodations, making it a practical choice for families with young children. The hotel excels in providing multiple activities, ensuring that both kids and adults can find ways to enjoy their stay. Guests appreciated some of the resort's nice overall features and many found it to be an affordable option.
However, the resort has room for improvement, particularly in terms of cleanliness and maintenance, which has led some to feel that the rating is inflated. The location of the resort was considered acceptable, though not exceptional. While some amenities and services were as expected for a three-star facility, others felt that the hotel did not fully meet the standards associated with its rating.
In summary, while the Sun N Sand Resort has its strengths in terms of family-friendly activities and affordability, it falls short in several key areas. Guests have noted that improvements are needed to justify its 3.5-star rating more convincingly.
Business
The 'Sun N Sand Resort' generally receives favorable remarks from business travelers for being suitable for short business stays and facilitating business meetings effectively. The presence of a dedicated business elevator enhances convenience for professionals on tight schedules. However, certain maintenance issues such as dirty hallways, non-functioning ice machines and air conditioning problems were noted. Additionally, issues with the phone lines and elevator maintenance have been flagged. Despite these drawbacks, the resort's business environment is deemed practical for conducting business efficiently, making it a reliable option for those seeking a functional setting for work-related activities.
Accessible
The Sun N Sand Resort generally offers good accessibility for guests with disabilities. Many guests noted that the rooms are accessible and easy to reach with ramps in place to facilitate movement throughout the hotel. The availability of wheelchair-accessible rooms further enhances the experience for those with mobility issues. Additionally, the helpful staff, particularly the front desk manager, contribute to making the stay more comfortable.
However, some areas need improvement, such as the lack of adequate handicap parking and the absence of comprehensive accessibility features. The indoor pool, for example, is only accessible via fire escape stairs, which can be a limitation. Although the hotel is usable and has some access features, it is not fully suitable for all disabled guests.
Outdoor Pool
The outdoor pool at Sun N Sand Resort has been a source of disappointment for many guests. Numerous reviews consistently mention the pool being closed, drained, empty or otherwise not operational during their stay. Even when accessible, the pool was often described as dirty, unsanitary and in dire need of maintenance. Guests reported that the pool felt slimy at the bottom and that there were not enough lounge chairs available. Despite a few positive remarks about good shade spots around the pool area, the general sentiment was marred by issues with cleanliness and temperature with the pool being described as ice cold. Outdoor pool facilities clearly require significant improvements to meet guest expectations.
Indoor Pool
The indoor pool at Sun N Sand Resort received mixed reviews from guests. Several mentioned that it was a good size and was appreciated by children with some describing the indoor pool as great and really clean. The indoor pool could have been a perfect spot on hot days and it was not crowded, providing a quieter experience.
However, many guests faced consistent issues. Finding the indoor pool was a challenge due to unclear directions within the hotel. Some experienced the indoor pool being closed, unavailable or out of order, which was disappointing for those who looked forward to using it. Maintenance seemed to be an issue with reports of dirty, cloudy and even green water. The pool was often described as cold, indicating potential problems with the heater. Additionally, the strong smell of chlorine in the pool area deterred several guests.
While there were positive aspects mentioned, significant improvements seem necessary for the indoor pool at the resort.
Beachfront
Sun N Sand Resort is lauded for its prime oceanfront location, offering guests unparalleled access to the beachfront. Visitors frequently highlight the fantastic beach access, making it effortless to enjoy the sandy shores and waves. Rooms with ocean views are particularly popular, providing postcard-worthy scenes of the water. Many guests appreciate the proximity to the beach, noting that the property is just steps away, allowing for easy, convenient beach outings.
The balconies and oceanfront rooms come highly recommended for those seeking to wake up to beautiful ocean vistas. The hotel’s beachfront setting is repeatedly mentioned as a significant positive with guests enjoying their stay right on the beach. Despite a few mentions of maintenance issues, the overall sentiment emphasizes the prime location and direct beach access, making it an ideal spot for beach lovers looking to immerse themselves in coastal beauty.
Yes, Sun N Sand Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Sun N Sand Resort.
No, Sun N Sand Resort doesn't allow dogs.
Yes, parking facilities are available at Sun N Sand Resort.