5-Star HotelSummary of reviews related to the '5 Star' categoryNaantali Spa Hotel has received mixed reviews from guests, some describing their stay as exceptional, perfect and superb, while others were disappointed and felt that the hotel was far from a five-star rating. Despite the negative feedback regarding the old and aged facilities, poor quality breakfast and lunch and the spa not meeting their expectations, others enjoyed their stay and found everything to be satisfactory. There were also complaints about the poor view from the rooms, as well as the noise and disturbance from the nearby kitchen and waste disposal area. However, overall customer satisfaction still seemed to be high with many praising the hotel's facilities and services and expressing their enjoyment of their stay.
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