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Summary of reviewsOsprey Hotel consistently receives high praise across numerous aspects, making it an attractive choice for a wide range of travelers.
Boasting an exceptional location, the hotel is conveniently close to Naas town center and accessible via the M7 motorway, perfect for exploring local attractions such as Punchestown Racecourse and Mondello. This accessibility is highly appreciated by both families and event attendees.
Breakfast at the hotel is generally well-received with guests noting the delicious food, varied menu and friendly staff. While there are occasional criticisms regarding portion sizes and slow service, the overall experience leans positive, especially with the inviting breakfast setting.
Dinner experiences garner mixed reviews with high marks for the taste and quality of meals, particularly from the Herald and Devoy Restaurant. However, slow service and concerns about portion sizes and value for money reveal areas for potential improvement.
Rooms at the Osprey Hotel are highly regarded for their cleanliness, spaciousness and modern decor. Amenities like deep rolltop baths and balconies enhance the appeal of the rooms, despite occasional criticisms about noise, temperature and the need for updates. Executive and penthouse suites stand out with particularly glowing feedback.
Cleanliness throughout the hotel generally meets high standards with many guests praising spotless rooms and bathrooms. While some specific areas like the pool and hall carpets need more attention, the overall environment is well-maintained.
The staff at Osprey Hotel receive consistent commendation for exceptional friendliness and service. From the reception to housekeeping and spa personnel, the staff's professionalism and helpfulness significantly enhance the guest experience.
Free Wi-Fi is robust and reliable, contributing to a comfortable stay. The spa is a standout feature, receiving high marks for the quality of treatments and the relaxing atmosphere, although booking can be challenging at times.
The gym and leisure facilities are well-equipped and modern, offering a positive experience for fitness enthusiasts. However, while the pool is a beloved feature, concerns about cleanliness, maintenance and accessibility suggest room for improvement.
Parking amenities, highlighted by an extensive underground car park, provide convenience and security for guests, although some find the spaces tight and the area somewhat congested.
Families find the Osprey Hotel exceptionally accommodating with spacious rooms, dedicated play areas and thoughtful amenities for children. The family-friendly atmosphere and staff attentiveness to children's needs create positive experiences for family getaways.
Overall, Osprey Hotel is highly recommended for its strategic location, excellent service and family-friendly offerings, despite some areas for improvement in meal service and pool maintenance. Show more
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Hotel with Spa
Experience rejuvenation at the Osprey Hotel Spa, where you can escape the outside world and focus on your own well-being. Stimulate your senses with beautiful aromas, soothing music, and luxurious treatments as the professional therapists pamper you with restorative experiences. The extensive range of treatments includes facials, massages, scrubs, wraps, seaweed baths, and flotation experiences. Let the stresses and strains of modern living melt away as you indulge in the ultimate spa experience at the Osprey Hotel Spa.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Room Types
Classic Double RoomIncludes tea/coffee facilities. The bathroom features a separate shower and bath with a neck-and-shoulder support for extra deep soaking.
Classic Twin RoomIncludes tea/coffee facilities. The bathroom features a separate shower and bath with a neck-and-shoulder support for extra deep soaking.
Executive Double RoomThis room features additional living space with a seating area for guests, and a balcony. Additional amenities include a shower and bath in the en-suite facilities, and tea/coffee making facilities and a TV in the room.
Classic Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views.
Family Room (2 Adults + 2 Children)Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Double or Twin Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Luxury SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Double room single occupancyFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Penthouse SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has a tea and coffee maker, a seating area, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Superior Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.0
Very Good
Location
The Osprey Hotel boasts an exceptional location that caters well to guests, whether traveling by car or arriving on foot. Nestled in close proximity to Naas town center, it's just a short walk to various local attractions, restaurants and shops, making it convenient for those exploring the area. The hotel is also easily accessible from the M7 motorway, offering straightforward connectivity for visitors coming from Dublin or other nearby regions.
The hotel's strategic position makes it ideal for attending events at nearby venues such as Punchestown Racecourse and Mondello, as well as Goffs Horse Sales. A festival bus service adds to the convenience for event-goers, making transport hassle-free.
Families and event attendees alike appreciate the hotel's perfect positioning for a variety of activities and events. The serene and quiet surroundings complement the easy access to Naas town and other notable destinations in Kildare and Wicklow, offering both a restful environment and practical convenience.
Overall, the blend of proximity to town amenities and ease of access via major routes underscores why many guests find the location of Osprey Hotel truly remarkable.
Breakfast
The breakfast experience at the Osprey Hotel receives mixed reviews from its guests, though positive sentiments dominate. Many praise the breakfast, describing it as tasty, delicious and amazing. Guests frequently mention the excellent service provided with specific compliments directed at friendly and helpful staff members. The breakfast options are noted to be good with plenty of choices, including gluten-free options and guests appreciate the varied menu and the beautiful breakfast area.
However, some guests express dissatisfaction, citing issues such as stale food, inconsistencies in portion sizes and specific complaints about certain items like the scrambled eggs and black/white pudding. While many find the breakfast lovely and satisfying, others feel it was disappointing and not substantial enough. Delays and slow service are highlighted by some, impacting the overall experience.
The breakfast setting with its inviting environment and fountain view, receives favorable remarks. Despite some criticisms, the general consensus leans towards a satisfying and enjoyable breakfast experience at the Osprey Hotel.
Dinner
The dinner experience at the Osprey Hotel presents a mixed bag of reviews. Many guests praise the food, describing it as amazing, delicious and fantastic, particularly highlighting the bar food and the meals served at the Herald and Devoy Restaurant. The quality and taste are frequently lauded with some guests specifically noting exceptional dishes like chicken and the varied breakfast options.
Despite the commendations, there are recurring complaints about the dinner service. Several patrons experienced slow service with significant delays in receiving their meals. Portion sizes in the restaurant were often criticized for being small and not offering good value for money. The overall quality of some dishes, especially the steak, was also called into question with reports of bland taste and disappointing presentations.
Guests also mentioned the inconsistency in the food's value with some meals being reasonably priced while others were deemed overpriced and not worth the money. There were isolated incidents of wrong orders and poor dinner service, which marred the overall dining experience for some.
In summary, while the Osprey Hotel's dinner offerings have garnered numerous positive remarks for taste and quality, the service speed, portion sizes and value for money suggest areas for potential improvement.
Rooms
The Osprey Hotel offers rooms that are generally praised for their cleanliness and spaciousness. Many guests found their rooms to be comfortable, often highlighting lovely and modern decor. The bathrooms are frequently noted as being large and well-equipped with facilities such as deep rolltop baths adding to the overall appeal. Some rooms also feature balconies that are appreciated for the added space and outdoor access.
However, a few reviews noted that the rooms can be overly warm or noisy and some mentioned issues with cleanliness and outdated decor. There are also remarks about rooms needing upgrades or renovations with a few guests experiencing poor housekeeping standards. Despite these occasional drawbacks, the positive aspects, such as great room facilities and overall comfort, seem to outweigh the negatives for most visitors.
The hotel's executive and penthouse suites have received particularly glowing feedback, noted for their luxury and size. Additional amenities like good Wi-Fi, comfortable beds and well-maintained spa facilities contribute to a generally positive experience. Overall, while there are areas for improvement, guests generally find the Osprey Hotel's rooms to be a good choice for a comfortable and spacious stay.
Beds
The bed situation at the Osprey Hotel offers a varied experience for its guests. A recurring highlight in many reviews is the high level of comfort with numerous guests describing the beds as very comfortable, perfectly comfy and even massive. The description of sleeper experiences often includes terms like lovely, comfy room and very comfortable beds in the rooms, which suggests that a majority of visitors enjoyed their rest.
However, not all feedback was positive. Several reviews noted issues with uncomfortable beds, lumpy mattresses and even some complaints about the beds being slim and small or too soft and sunken in. There were also comments about mismatched mattress heights and uncomfortable pillows with a few reports of sore backs and the need for more pillows.
Specifically, some guests found the king-sized beds and double beds to be very accommodating and comfortable, while others encountered problems like two single beds pushed together, which diminished their comfort. Overall, while many guests had a restful night's sleep, there were enough negative experiences to suggest room for improvement in bed quality and consistency.
Cleanliness
The Osprey Hotel has generally received high marks for cleanliness with numerous guests praising its overall condition. Phrases like tidy and well-presented and spotless clean frequently appear in the reviews, indicating that the rooms are often exceptionally maintained. Many guests found their rooms spotless with several highlighting the cleanliness of the expansive and comfortable bathrooms.
Reviewers consistently mentioned that the hotel and its rooms were very clean with some noting extra-large, clean and spacious rooms. Guests appreciated the effort of the housekeeping staff with some suggesting they should be commended for their work.
However, there were occasional negative remarks about specific areas, such as dirty pools, wet floors in the pool area, mini flies, dust and shabby carpets. Some guests pointed out dirty hallways and hall carpets that required more intensive cleaning. Additionally, marks on the bathroom walls and grubby tiles were noted as areas in need of improvement.
Despite these occasional lapses, the majority of feedback indicated that the Osprey Hotel maintains robust cleaning policies and provides a mostly pristine environment. The friendly and exceptional staff only add to the well-maintained atmosphere, making it a frequently recommended choice for cleanliness-conscious travelers.
Staff
The guest reviews of the Osprey Hotel highlight a consistent theme of exceptional service and hospitality. Guests repeatedly praise the staff for being very friendly, helpful and informative. Many specifically commended the reception staff for their warmth, efficiency and going above and beyond to make stays pleasant. The friendliness and professionalism of the entire service team, including bar and restaurant staff, were often noted, though there were occasional mentions of slow service in the restaurant.
Reviewers frequently describe the staff as amazing, outstanding and fantastic, underlining their supportive disposition. Particular shoutouts were given to individuals, like Josh at reception, for their professionalism and helpfulness. Housekeeping staff and spa personnel were also praised for their friendliness and attentiveness.
However, there were a few criticisms regarding some slow service experiences and less welcoming attitudes at times, but these were in the minority compared to the overwhelming positive feedback. Overall, the staff at Osprey Hotel are characterized as one of their strongest assets, contributing significantly to the positive guest experiences.
Wi-Fi
The Wi-Fi at the Osprey Hotel is consistently praised for its strong and reliable signal. Most guests found the connection to be very good, facilitating a comfortable stay. The complimentary Wi-Fi is often highlighted as a positive feature, adding to the convenience and overall pleasant experience. Although there was one instance where the internet went down over a weekend, this appears to be an isolated incident. Overall, guests were pleased with the Wi-Fi service, noting it as a significant advantage during their stay.
Spa
The Osprey Hotel's spa receives high marks from guests for its exceptional atmosphere and superb facilities. Many reviewers highlight the relaxing and enjoyable experience they had, noting that the spa area is wonderful and very clean. The professional and friendly staff, along with the quality of the treatments, consistently impresses visitors. Specific treatments like the seaweed wrap and partner's massages are particularly praised. Despite the spa being small and sometimes fully booked, guests generally find the services to be outstanding. The pool area complements the spa experience well, although some have mentioned scheduling inconsistencies. Overall, the spa at the Osprey Hotel stands out as a notable feature, contributing significantly to a memorable stay.
Gym
The gym at Osprey Hotel is frequently praised for its cleanliness and modern facilities. Many guests describe the gym as well-equipped and amazing with a relaxing atmosphere that enhances the overall experience. The leisure suite, which includes the gym and pool, receives positive feedback for being comprehensive and inviting. Some visitors specifically mentioned enjoying the gym services and appreciated the great setup. Overall, the gym stands out as a highlight of the hotel, contributing to a satisfying stay for fitness enthusiasts.
Pool
The pool at the Osprey Hotel has received a mix of praise and criticism from guests. Many have highlighted the pool as a fantastic and lovely feature, describing it as spacious, comfortable and a great part of their stay. Some guests found the pool and spa to be amazing and a godsend, providing a relaxing environment. Children seem to particularly enjoy the pool area, though some guests mentioned it being over-crowded and challenging to swim due to many kids. There are some significant concerns about pool cleanliness and maintenance with multiple reviews citing dirty floors, cloudy water and outdated facilities. The temperature of the pool has also been a recurring issue with several reports of the water being cold despite claims of it being heated. Additionally, the lack of lifeguard supervision has raised safety concerns among guests. Booking difficulties and the need to schedule pool time in advance have made accessing the pool less than ideal for some. Overall, while there are positive aspects, the pool area may benefit from improvements in cleanliness, maintenance and accessibility to meet higher guest expectations.
Parking
Osprey Hotel offers convenient parking facilities that many guests have appreciated. The hotel boasts an underground parking area, providing ample space and security for vehicles. Guests commend the free parking available underneath the hotel, which adds significant value. While there is a small above-ground car park, the large underground car park takes precedence, making it relatively easy for guests to find a spot.
The location of the parking is also advantageous, being convenient for motorway access, which is a plus for travelers. Despite ongoing car park renovations, parking has generally been functional and straightforward. Some guests noted that parking spaces could be a bit tight and the parking area can get somewhat congested.
There have been mentions of needing to walk through the car park to reach certain facilities like the leisure center, but overall, parking remains a positive aspect of the hotel experience. However, a few guests mentioned noise disturbances from the car park area early in the morning.
Despite some minor inconveniences, Osprey Hotel's parking amenities are a significant advantage, offering guests a practical and mostly hassle-free experience.
Family
Nestled in an ideal location, Osprey Hotel emerges as a beacon for family-friendly getaways. This hotel, well-regarded for its spacious and well-equipped family rooms, seems perfectly tailored for those traveling with children. Guests have consistently praised the thoughtful amenities like treat bags and special kids’ boxes in rooms, which were a huge hit with the little ones. The dedicated play area for kids is seen as an essential and much-appreciated feature, making the hotel a great choice for family weekends and even family weddings.
Families find ample space in the common areas with rooms specifically designed to cater to their needs. The family suite and lounge are frequently highlighted for their space and functionality, ensuring comfort and convenience. Children seem to love the fun decor and parents can appreciate the well-organized facilities that make their stay hassle-free.
The family-friendly atmosphere extends beyond the rooms to the overall vibe of the hotel with numerous positive mentions about the staff's attentiveness to children's needs. Guests who had their children with them found the hotel to be a goldmine for family activities and highly recommend it for similar stays. Overall, the Osprey Hotel offers great value and memorable experiences for families looking to enjoy a relaxing and engaging vacation with their kids.
4 Star
The Osprey Hotel, often described as beautiful and spotless clean, is seen by guests as a sophisticated establishment that doesn't quite meet the expectations of a 4-star rating. While it does offer certain luxuries and a welcoming ambiance that some consider aligning with four-star standards, several reviews suggest a re-evaluation of this rating is needed.
Common sentiments highlight that the hotel feels a bit tired with areas that could benefit from a fresh coat of paint and updates to air conditioning facilities. Although described as a 'class hotel' with great potential, there's a recurrent opinion that the services and overall experience don't consistently align with what's typically expected from a four-star hotel. Instances of food quality and the level of service falling short have been noted.
Despite these points, the property's cleanliness and high standard of order are frequently praised, contributing to a positive hotel experience for many. Nonetheless, the general consensus calls for significant improvements, especially in the facets where the ospreys fall short of the true four-star mark.
Business
The Osprey Hotel stands out as a solid option for business travelers, providing a range of amenities and services that cater well to professional needs. The hotel boasts a reliable Wi-Fi connection, which is crucial for business activities. The business center and conference rooms are suitably equipped for meetings and events, ensuring a productive stay. Business services, including phone support and prompt callbacks, align with the high service standards maintained across the hotel.
Rooms at the Osprey Hotel are consistently noted for their comfort with notable mentions of comfortable beds and excellent showers. The availability of business room service further enhances the convenience for guests on work trips. Regular business travelers express their intention to return, citing the hotel as a great option for their professional stays. Those needing to gather for business with children also find the environment accommodating yet professional.
Overall, the Osprey Hotel is frequently recommended for its business-friendly facilities, making it a preferred choice for those traveling for work.
Accessible
The Osprey Hotel provides a range of features catering to guests with disabilities, ensuring a comfortable stay. The accessible suite and larger room option offer ample space. Guests have noted the hotel's accessible setup, which includes entry with wheelchairs, ramps and good accessible doors. The underground car park is also accessible.
Inside, the easily accessible rooms and elevators contribute to a convenient experience. The hotel accommodates guests with specific needs, such as those on crutches or using oxygen. Key areas like the lobby and restaurant have been made accessible, featuring accessible seating.
While the hotel has accessible facilities, one area for improvement mentioned was the wheelchair room bathroom sink's usability. Nonetheless, the overall accessibility of the Osprey Hotel has been positively received with good accessible bathrooms adding to the appeal. The presence of helpful door staff further enhances the experience for guests with disabilities.
Indoor Pool
The Osprey Hotel's indoor pool has garnered a mix of impressions from its guests. The key takeaway points to a generally positive experience with some areas needing attention. Guests have highlighted the pool as large, well-kept and offering excellent service. The indoor pool facilities received praise for being nice, clean and well-maintained with mentions of a great setup that's particularly enjoyed by children.
However, some guests have noted inconsistency in temperature regulation with mentions of the pool and jacuzzi being cold. Cleanliness also emerged as a concern, although conflicting reviews suggest a variation in experiences. Directions to the pool area were described as confusing by some.
Overall, the indoor pool at the Osprey Hotel is favorable with good facilities, though improvements in temperature control and consistent cleanliness could enhance guest satisfaction.
Honeymoon
Osprey Hotel presents an ideal retreat for honeymooning couples, offering great facilities and an overall romantic atmosphere. The honeymoon suite, in particular, has been highlighted as perfect, providing an amazing stay. The hotel's dedicated honeymoon package enhances the experience, ensuring honeymooners feel especially looked after. Overall, the Osprey Hotel’s seamless service and romantic setup create a perfect backdrop for an unforgettable honeymoon.
Luxury
The Osprey Hotel offers a truly luxurious stay, appealing to a wide range of guests seeking upscale accommodations. The property exudes a posh, warm and attractive atmosphere with large, luxurious rooms that enhance the overall sense of opulence. Guests can expect great rooms with added extras, including large beds and plush robes, contributing to the luxurious experience. The bathrooms feature freestanding tubs with a spa-inspired setup, adding a touch of indulgence. The hotel's spa facilities are another highlight, offering luxurious amenities and services that elevate the stay. Whether in standard rooms or the penthouse, the emphasis on luxury is evident throughout the hotel.
Romantic
The Osprey Hotel consistently impresses guests with its romantic ambiance, making it an ideal choice for couples seeking a memorable getaway. From the beautifully designed honeymoon suite to the thoughtful room setups perfect for twosomes, every corner of the hotel exudes romance. Guests frequently enjoy lovely dining setups with dinner at a window table overlooking the fountain being a particular highlight. The romantic atmosphere is complemented by good service, ensuring a great romantic stay. While it may be a bit out of the way from the town center for those walking, this slight seclusion only adds to its charm, providing an ideal retreat for couples celebrating anniversaries or simply wanting to enjoy each other's company.
Yes, Osprey Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Osprey Hotel.
No, Osprey Hotel doesn't allow dogs.
Yes, parking facilities are available at Osprey Hotel.