ANA Crowne Plaza Hotel Grand Court Nagoya by IHG

Nagoya 35.14256000, 136.89995100 , Naka-ku Kanayama-cho 1-1-1 (Show on Map)
8.4
Very Good


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Info Experience a different side of Nagoya by staying at this luxurious hotel. ANA Crowne Plaza Hotel Grand Court Nagoya occupies floors 16 to 27 and boasts 246 elegantly appointed guestrooms which offer wonderful panoramic views of the city in all its glory.
Summary of reviewsThe ANA Crowne Plaza Hotel Grand Court Nagoya by IHG, garners high praise for its location, making it a prime choice for travelers prioritizing convenience and accessibility. Positioned next to Kanayama Station, the hotel facilitates effortless travel with its proximity to train stations and highways. The surrounding area features a variety of dining and shopping options, establishing the hotel as a comfortable and strategic base for exploring Nagoya.

Guests consistently commend the breakfast offerings, noting the diverse and delicious buffet that includes handmade omelets and local Nagoya specialties. The hotel even accommodates early departures by preparing breakfast packs, further illustrating their attentiveness to guest needs.

Dining experiences at the hotel's restaurants are generally positive with the top-floor restaurant and Kyoto-themed eatery receiving particular acclaim for both food and service. The Chinese restaurant, Tankuma, also delights guests with its culinary offerings. However, some critiques are noted for the buffet restaurant's average quality and the high pricing and limited seating of the sushi restaurant.

The spacious and clean rooms meet or exceed guest expectations. Cleanliness is a standout feature with meticulous maintenance and daily cleaning enhancing the overall experience. Deep bathtubs in the well-appointed bathrooms offer an additional layer of relaxation. While some rooms may exhibit signs of age and the Wi-Fi can be slow, the tranquil ambiance and stunning city views from higher floors significantly bolster guest satisfaction.

Staff at the hotel are frequently described as accommodating, polite and attentive, creating a welcoming atmosphere. Guests appreciate their excellent and quick service, which rivals that of luxury hotels. While there are mixed comments regarding the reception staff's consistency, overall impressions are overwhelmingly positive.

Parking at the hotel presents some challenges due to limited spaces and a narrow ramp, but the availability of nearby parking options, including free sheltered spaces for motorcycles, mitigates concerns for many. Guests also value the kindness and hospitality of the parking staff.

Beds at the ANA Crowne Plaza Hotel Grand Court Nagoya are highly rated for their comfort with many finding them large and conducive to relaxation. Though some guests mention the beds being narrow or pillows too soft, overall, the bed comfort significantly contributes to a restful stay.

In essence, the ANA Crowne Plaza Hotel Grand Court Nagoya stands out for its prime location, exceptional breakfast, comfortable and clean rooms and hospitable staff, delivering a pleasant and convenient accommodation experience for travelers.
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Room Types
Executive King Room - Non-Smoking This room is more spacious, with a massage shower and a bathrobe. A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Premium Twin Room with Single Sofa Bed - Smoking This room is more spacious, with a massage shower and a bathrobe. A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Premium Queen Room A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

1 Double Bed Standard City View A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Standard Room A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities. The property will allocate a room type to the guest on arrival. Room types are subject to availability and any room-type request cannot be guaranteed. No extra bed/baby cot can be accommodated in this room.

2 Single Premium Single Sofa Bed This room is more spacious, with a massage shower and a bathrobe. A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Standard Double Room with City View - smoking A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Standard Twin Room - Non-Smoking A modern room with city views, free wired internet and an LCD satellite TV. The private bathroom has a bath, slippers and amenities.

Queen Premium The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV, as well as city views. The unit offers 1 bed.

Deluxe Twin Room - Non-Smoking The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

King Room - Non-Smoking The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Twin Room - Non-Smoking The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Premium Twin Room with Sofa Bed and City View The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The twin room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

Premium Twin Room with Sofa Bed and City View - High Floor The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.

Premium Queen Room with City View The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
The ANA Crowne Plaza Hotel Grand Court Nagoya boasts a superb location, lauded for its unmatched convenience and ease of access. Nestled next to the key Kanayama Station, the hotel makes travel effortless with direct proximity to train stations and accessible transport options, including highways. The surrounding area is equally advantageous, featuring myriad convenience stores, commercial facilities and excellent dining options such as a nearby izakaya. The environment around the hotel is notably comfortable and inviting, offering a pleasant and practical base for exploring Nagoya. Additionally, the location provides a strategic edge with quick routes to destinations like the Toyota Commemorative Museum, just a short 17-minute journey away. Overall, this hotel is well-situated for travelers seeking both convenience and accessibility in their accommodations.

Breakfast
The breakfast at ANA Crowne Plaza Hotel Grand Court Nagoya by IHG, consistently receives high praise from guests for its quality and variety. Described as wonderful, excellent and delicious by numerous reviewers, the breakfast experience seems to be a standout feature. The buffet, in particular, is highlighted for its handmade omelets and Nagoya specialties, adding a local touch to the meal. Guests appreciate the plentiful options available, ensuring a satisfying start to the day. Additionally, the hotel seems attentive to guest needs, as indicated by the preparation of breakfast packs for early departures. Overall, the breakfast at this hotel leaves a lasting impression with its abundant and delectable offerings.

Dinner
The ANA Crowne Plaza Hotel Grand Court Nagoya offers a variety of dining experiences that have received overall positive feedback from its guests. The hotel's top-floor restaurant and the Kyoto-themed restaurant are particularly praised for their very good food and services. Guests have also enjoyed the delicious offerings at the hotel’s Chinese cuisine restaurant, Tankuma.

However, there are some areas for improvement. The buffet restaurant has been criticized for its very average quality and lackluster service with staff seemingly only present to clear plates. Additionally, the sushi restaurant, while providing quality meals, has been noted for its high prices and limited seating availability, sometimes placing guests in less desirable spots without prior consultation.

In summary, the dining venues at this hotel offer some excellent options, though they may come with varied pricing and service experiences.

Rooms
ANA Crowne Plaza Hotel Grand Court Nagoya offers rooms that consistently meet guests' expectations for space and cleanliness. Many reviewers praise the spaciousness of the rooms, which come equipped with a sofa for relaxation, ensuring comfort without a sense of overcrowding. Cleanliness is a standout with multiple mentions of thorough cleaning and well-maintained facilities.

Despite the hotel's age, it remains in good condition and rooms are described as beautiful, clean and comfortable. The bathrooms receive special mention for being super nice with deep bathtubs perfect for a relaxing soak.

The views from the upper floors are often highlighted, granting guests stunning perspectives of Nagoya's cityscape. Many found the rooms to be quiet and soundproof, adding to the overall sense of tranquility during their stay.

A few minor issues did pop up, such as outdated room facilities and slow Wi-Fi speeds. Nevertheless, the positives, such as the professional and welcoming staff, outweigh these concerns. Overall, the rooms at this hotel offer a clean, spacious and comfortable retreat in a super convenient location.

Beds
The beds at ANA Crowne Plaza Hotel Grand Court Nagoya by IHG, have received high praise from guests for their comfort and coziness. Many found the beds to be large and spacious, contributing to a restful sleep. The mattresses were frequently described as having just the right firmness, enhancing the overall comfort for a good night's rest. Guests appreciated the fluffy quality of the beds and noted that they were excellent for relaxation.

However, a small number of reviews mentioned the beds being narrow, which could be a point of consideration for some travelers. Additionally, a few guests found the pillows to be too soft, affecting their sleep quality.

The hotel also caters to families with specific requests for bed guards being honored, ensuring the safety of children during their stay. All in all, the beds seem to be a highlight for most guests, making their stay at the hotel a cozy and comfortable experience.

Cleanliness
The ANA Crowne Plaza Hotel Grand Court Nagoya maintains a high standard of cleanliness, making it a comfortable choice for travelers. Guests frequently praise the hotel for its tidy and clean interior environment, noting that everything was meticulously maintained and sanitary. Spacious rooms add to the appeal and the service consistently complements the cleanliness, enhancing the overall experience.

Everyday room cleaning is reliable and the thorough attention to detail leaves rooms pristine. Special touches like amenities being exceptionally clean and thoughtful service from the staff contribute significantly to guest satisfaction. While there were isolated incidents of maintenance issues, such as a torn curtain and minor mold in the bath, these did not overshadow the generally positive feedback. Beautiful, clean rooms with great views and comfortable beds round out the positive impressions, ensuring a pleasant stay for visitors.

Staff
At the ANA Crowne Plaza Hotel Grand Court Nagoya, the dedicated staff consistently receive high praise from guests. Visitors frequently describe the employees as accommodating, pleasant and polite. The friendly atmosphere is enhanced by the warm smiles worn by staff members throughout the hotel, from the reception desk to the parking area and restaurant.

Guests appreciate the attentiveness of the hotel staff, noting their helpfulness and courteous responses. Many reviews highlight the excellent and quick service with staff members going out of their way to be kind and considerate. The customer service provided is notably attentive with great care given to addressing guest needs.

While there are mixed comments about the reception staff's consistency, the general consensus is that the staff are very pleasant and provide satisfactory responses. The hotel staff's service quality is often compared to that of luxury hotels, indicating a high level of professionalism and hospitality.

In summary, the staff at ANA Crowne Plaza Hotel Grand Court Nagoya excel in creating a welcoming and attentive environment, contributing significantly to the positive experience of their guests.

Parking
Guests have highlighted the convenience of the ANA Crowne Plaza Hotel Grand Court Nagoya, accentuated by the availability of nearby restaurants and convenience stores. While parking at the hotel poses some challenges, such as limited spaces and a narrow ramp to the second underground level, many have found it reassuring that parking is accessible in the Mitsui underground lot. For motorcycle riders, the option to park for free under a sheltered area is particularly appreciated. Despite some noting the high fees associated with parking, the kindness and hospitality of the parking staff mitigate the experience, making the parking situation manageable for most visitors.


No, ANA Crowne Plaza Hotel Grand Court Nagoya by IHG doesn't have any pool.

No, a spa isn't available at ANA Crowne Plaza Hotel Grand Court Nagoya by IHG.

No, ANA Crowne Plaza Hotel Grand Court Nagoya by IHG doesn't allow dogs.

Yes, parking facilities are available at ANA Crowne Plaza Hotel Grand Court Nagoya by IHG.

Yes, ANA Crowne Plaza Hotel Grand Court Nagoya by IHG has a gym.

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