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Summary of reviewsQuest Napier Serviced Apartments is widely celebrated for its prime location in the heart of Napier’s city center, offering easy access to shops, restaurants, key local attractions and the waterfront. The historic Art Deco building adds character, enhancing the accommodation's charm. The central location promotes a pedestrian-friendly experience with adjacent parking options adding to the appeal.
The rooms are described as spacious, clean and well-maintained with modern amenities and well-equipped kitchenettes. Guests enjoy the high ceilings, natural light and the comfortable beds. Daily housekeeping ensures cleanliness, further contributing to a pleasant stay. The quiet environment, despite the central location, guarantees a restful experience.
The exceptional staff is frequently praised for their hospitality, attentiveness and professionalism. Guests feel welcomed and well-assisted with various needs, from parking to local recommendations.
WiFi is generally reliable with many guests appreciating the good speed and connection quality. However, some suggest upgrades to in-room technology for an enhanced experience.
While gym access is a plus, some guests experienced disturbances from early morning noise and loud music. The parking situation is mostly positive with secure options available, though some noted difficulties for larger vehicles.
Overall, the bedding is comfortable, contributing to a good night's sleep. The hotel, living up to its four-star rating, provides good value for money, clean rooms and excellent service. Accessibility is commendable with facilities catering well to disabled guests.
Quest Napier Serviced Apartments offers a high standard of accommodation, supported by a central location, exceptional staff and a focus on cleanliness and comfort, making for a satisfying stay for all guests. Show more
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Categories
Historic Aparthotel
The building was designed by D.B. Frame and constructed in 1919 for the Ancient Order of Foresters District Building. Thanks to its robust foundations and Spanish-inspired architecture, it withstood the 1931 earthquake. It has been deemed as a Category II Historic Place.
Boutique-style Aparthotel
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Romantic Aparthotel
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Room Types
Studio ApartmentThis studio has a fully equipped kitchenette with a microwave, 2 hotplates, a refrigerator, and tea and coffee making facilities.
One-Bedroom ApartmentThis spacious apartment features a separate bedroom and seating area, a fully equipped kitchenette and laundry facilities.
Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).
Two-Bedroom ApartmentThis spacious apartment features 2 interconnecting rooms, 2 bathrooms, a separate seating area, laundry facilities and a fully equipped kitchenette with a dishwasher.
Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).
Guest Reviews
8.5
Very Good
Location
Quest Napier Serviced Apartments boasts a prime location, consistently praised for its centrality and convenience. Nestled in the heart of Napier’s city center, the property offers easy access to shops, restaurants and key local attractions. Guests appreciate being within walking distance to the waterfront, supermarkets and the vibrant Marine Parade. The historic Art Deco building not only adds character but also enhances the overall charm of the accommodation.
Visitors frequently highlight the seamless integration of the apartments with the city’s amenities, making it an ideal spot for both leisurely strolls and more purposeful trips, such as attending conferences at nearby venues. The convenience of adjacent parking further adds to the appeal, accommodating those with vehicles while still promoting a pedestrian-friendly experience.
The central location ensures guests can enjoy Napier’s attractions and facilities without the hassle of long commutes, offering a notable blend of comfort and accessibility. The proximity to the beach and the aesthetic pull of the historic architecture make Quest Napier Serviced Apartments a standout choice for anyone looking to immerse themselves in everything Napier has to offer with all key points of interest just a short walk away.
Rooms
The rooms at Quest Napier Serviced Apartments are frequently praised for their spaciousness and cleanliness. Many guests appreciate the well-equipped kitchenettes and the modern feel of the rooms. High ceilings and natural light are notable features that add to a pleasant and comfortable stay. The apartments are described as being functional, tidy and very well-maintained with adequately stocked amenities. Beds are often highlighted as being particularly comfortable, accompanying well-sized and efficiently designed bathrooms. Moreover, the quiet environment, despite being centrally located, ensures a restful experience. While some reviews point out minor issues with room size and temperature control, the overall consensus reflects satisfaction with the quality, convenience and comfort of the accommodations at Quest Napier.
Beds
Quest Napier Serviced Apartments offer a range of bedding experiences that guests have mostly found comfortable and satisfying. The majority of the reviews highlight the comfort of the beds with many guests specifically praising the large, very comfortable and even amazingly comfy beds. The comfort extends to the pillows with mentions of soft and thick options available, contributing to a good night's sleep.
The rooms themselves add to the positive experience with their spaciousness and well-equipped features. Cleanliness and warmth are frequently noted, ensuring a pleasant stay overall.
However, a few guests mentioned that the beds could be better, pointing out that they found them a bit soft or uneven at times, which might be a matter of personal preference. In contrast, others appreciated the firm beds arrangement.
Overall, the beds at Quest Napier Serviced Apartments generally provided a good sleep experience, supported by mostly positive feedback regarding their comfort level.
Cleanliness
Quest Napier Serviced Apartments receive consistent praise for their exceptional cleanliness. Guests frequently describe the accommodations as very clean, tidy and well-maintained with many noting the spotless condition of both rooms and shared facilities. The modern and functional design of the apartments adds to the overall positive impression, making the environment not just clean, but also comfortable and inviting. Daily housekeeping is highlighted with some guests mentioning the meticulousness of the cleaning staff and the daily refresh of the rooms.
The location of the apartments is another well-regarded feature with reviews commonly mentioning the property's central and convenient positioning. This makes it easy for guests to access local attractions and amenities, further enhancing the experience.
The rooms themselves are not only clean, but also spacious and well-equipped, providing all necessary amenities for a pleasant stay. Specific aspects such as comfortable beds, clean bathrooms and well-heated living spaces receive direct commendation. Despite a few mentions of minor oversights, such as a fridge not being checked or unemptied bins, the overall sentiment remains highly positive.
In summary, Quest Napier Serviced Apartments deliver a consistently high standard of cleanliness and comfort, supported by a central location and attentive daily housekeeping, ensuring a satisfying stay for guests.
Staff
Quest Napier Serviced Apartments consistently receives high praise for its staff. Guests commend the team for their exceptional hospitality, noting the warm and welcoming atmosphere provided by the front desk and reception. Special mentions frequently go to various individuals, including young receptionists and managers, who go above and beyond to make guests feel at ease. The staff is described as attentive, friendly, professional and very responsive to requests, effectively assisting with details such as car parking, local recommendations and accommodating children. Whether checking in, seeking guidance on local dining options or navigating hotel amenities, visitors repeatedly highlight the staff's eagerness to help and their courteous manner. Overall, the employees at Quest Napier contribute significantly to a positive and memorable guest experience.
Wi-Fi
Guests of Quest Napier Serviced Apartments have generally positive things to say about the WiFi. They frequently mention that the WiFi is good with notable comments about its speed, connection quality and overall availability. Several guests highlighted the WiFi as excellent and awesome, contributing to a more comfortable stay, further complemented by the really friendly housekeeping staff.
However, there are a few criticisms. Some guests encountered issues where the internet was either slow or couldn’t connect to devices such as TVs or Chromecasts, limiting options for streaming services like Netflix. Additionally, several reviews mentioned outdated TVs lacking internet connections, suggesting that the addition of smart TVs would improve the overall experience.
In summary, while the WiFi at Quest Napier Serviced Apartments is generally reliable and positively-reviewed, there are opportunities for enhanced connectivity and upgraded in-room technology to make stays even better.
Gym
Guests at Quest Napier Serviced Apartments had mixed experiences due to the nearby gym. On the positive side, the access to a comprehensive gym next door was mentioned as a bonus. However, many guests reported disturbances due to loud music and early morning noise with some specifically noting noise from the gym as early as 5:30 AM. Guests advised that getting a room away from the gym could mitigate these issues. Despite the convenience of gym access, the early morning noise and loud music impacted the overall peace for several visitors.
Parking
Quest Napier Serviced Apartments offers a variety of parking options to guests with both positive and challenging aspects highlighted in reviews. Many guests appreciated the availability of secure parking facilities and noted that parking was often easy, especially in the adjacent public car park which charges a reasonable $5 per day. The on-site parking, while convenient and secure, was sometimes described as limited and tight, particularly for larger vehicles.
Free parking options are available next door and some reviewers mentioned the affordable rates of nearby parking facilities, which were often more advisable than using the on-site parking due to ease of access and cost. Despite some challenges such as extra fees for parking and difficulties for larger cars, the proximity to public car parks and the provision of secure parking were frequently noted as beneficial. Guests valued the convenience and security of parking arrangements and found ample parking spaces in the surrounding area, enhancing the overall stay experience at the property.
4 Star
Quest Napier Serviced Apartments offers four-star facilities and services, living up to its rating with a high calibre of amenities, service and location. The hotel provides good value for money and is relatively inexpensive, making it an attractive option for budget-conscious travelers. Guests appreciate the quality of the rooms, which are clean and well-serviced. The location is a highlight, well-appointed and convenient for various activities. The varied menu and other facilities are well received. Despite some expectations for higher quality given the price, many guests indicate they would book again, emphasizing the overall positive experience.
Accessible
Quest Napier Serviced Apartments has garnered positive feedback for its attention to accessibility. Guests note that the lift is accessible to all and the facilities cater well to disabled guests, including a specially equipped disabled room. The location receives praise for being easy to navigate and offering convenient access to local attractions, restaurants and public transportation. Additionally, the hotel boasts a good ventilation system and cleanliness standards are reportedly high with staff showing commendable helpfulness. Despite some bathroom layouts not meeting every guest's expectations, overall, the hotel is regarded as providing good accessibility and comfort for travelers with disabilities.
No, Quest Napier Serviced Apartments doesn't have any pool.
No, a spa isn't available at Quest Napier Serviced Apartments.
No, Quest Napier Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Quest Napier Serviced Apartments.