Best Western Naples Plaza Hotel
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Summary of reviewsThe Best Western Naples Plaza Hotel is celebrated for its strategic location, conveniently situated near Interstate 75, making it an excellent base for exploring Naples with easy access to highways, restaurants, shops and local attractions. Though it is a bit removed from the city center and beaches, this distance results in a quieter environment, which travelers appreciate. The large, well-appointed rooms and overall value for money are frequently praised, further enhancing its appeal as a convenient and peaceful stay.
Guests have highlighted the breakfast as a noteworthy feature, offering a diverse and hearty selection including waffles, pancakes, cereals and scrambled eggs. This complimentary breakfast is lauded for its substantiality and pleasant presentation, despite occasional crowding and minor criticisms regarding variety and the use of plastic cutlery.
The rooms at the hotel are a standout, often described as spacious, comfortable and well-equipped with amenities such as refrigerators, microwaves and sometimes kitchenettes and balconies. Cleanliness is another strong point with many guests commending the high standards maintained by attentive housekeeping staff. Despite some reports of musty smells and outdated decor in certain areas, the general consensus is that the rooms provide excellent comfort and value for money.
The hotel's cleaning practices receive consistent praise with common areas and rooms kept tidy and well-maintained. Guests note the attentiveness of the cleaning staff, contributing to a safe and inviting atmosphere.
Staff friendliness is a key highlight with numerous guests appreciating the warm and professional service, particularly at the front desk and during breakfast. Specific staff members have been recognized for their exceptional service, helping to create a welcoming and pleasant experience.
Wi-Fi service at the hotel is generally good, though some guests encountered occasional connectivity issues in their rooms. The gym, while appreciated for its presence, could benefit from updates and improved maintenance. Conversely, the pool receives frequent praise for its size, cleanliness and the comfort provided by its heated water and jacuzzi.
The hotel is particularly recommended for families, offering spacious rooms, family-oriented amenities and a welcoming atmosphere for children. The free breakfast is a hit among families and the attentive staff enhances the family-friendly vibe.
Beds are mostly described as comfortable, though some variability in guest preferences regarding firmness and pillow comfort exists. Overall, the beds contribute to the restful sleep experience.
In summary, the Best Western Naples Plaza Hotel excels as a well-priced, strategically located option offering spacious and clean accommodations, friendly service and a pleasant family-friendly environment. Despite minor criticisms, its amenities, comfort and value for money make it a dependable choice for travelers.
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Guests have highlighted the breakfast as a noteworthy feature, offering a diverse and hearty selection including waffles, pancakes, cereals and scrambled eggs. This complimentary breakfast is lauded for its substantiality and pleasant presentation, despite occasional crowding and minor criticisms regarding variety and the use of plastic cutlery.
The rooms at the hotel are a standout, often described as spacious, comfortable and well-equipped with amenities such as refrigerators, microwaves and sometimes kitchenettes and balconies. Cleanliness is another strong point with many guests commending the high standards maintained by attentive housekeeping staff. Despite some reports of musty smells and outdated decor in certain areas, the general consensus is that the rooms provide excellent comfort and value for money.
The hotel's cleaning practices receive consistent praise with common areas and rooms kept tidy and well-maintained. Guests note the attentiveness of the cleaning staff, contributing to a safe and inviting atmosphere.
Staff friendliness is a key highlight with numerous guests appreciating the warm and professional service, particularly at the front desk and during breakfast. Specific staff members have been recognized for their exceptional service, helping to create a welcoming and pleasant experience.
Wi-Fi service at the hotel is generally good, though some guests encountered occasional connectivity issues in their rooms. The gym, while appreciated for its presence, could benefit from updates and improved maintenance. Conversely, the pool receives frequent praise for its size, cleanliness and the comfort provided by its heated water and jacuzzi.
The hotel is particularly recommended for families, offering spacious rooms, family-oriented amenities and a welcoming atmosphere for children. The free breakfast is a hit among families and the attentive staff enhances the family-friendly vibe.
Beds are mostly described as comfortable, though some variability in guest preferences regarding firmness and pillow comfort exists. Overall, the beds contribute to the restful sleep experience.
In summary, the Best Western Naples Plaza Hotel excels as a well-priced, strategically located option offering spacious and clean accommodations, friendly service and a pleasant family-friendly environment. Despite minor criticisms, its amenities, comfort and value for money make it a dependable choice for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled conveniently near Interstate 75, Best Western Naples Plaza Hotel enjoys an ideal location for travelers with a car, offering easy access to major highways and making it a convenient base for exploring Naples and its surroundings. Numerous guests noted the strategic position of the hotel, which is close to a variety of restaurants, shops and local attractions.
While the hotel is further from the city center and the beach, this slightly removed location provides a quieter environment and is still within a manageable driving distance to Naples' popular spots, including the beautiful nearby beaches and shopping districts. The location is particularly praised for its proximity to the highway, making it a perfect stopover for road trips and easy to find after a late flight.
Despite occasional mentions of noise from the nearby freeway and the area being less vibrant than downtown, the location is mostly appreciated for its convenience. Guests highlighted the large, comfortable rooms and the overall value for money, affirming that with a car, the slight distance to main attractions is less of an inconvenience. The well-located amenities cater to various needs, making it a solid choice for those looking to explore Naples and its attractions while enjoying a peaceful stay.
The Best Western Naples Plaza Hotel offers a breakfast experience that generally receives good feedback from guests. Most reviews highlight the breakfast as varied, hearty and tasty with a wide selection of options including waffles, pancakes, cereals and scrambled eggs. Guests repeatedly mention the delicious and fresh nature of the breakfast, noting its substantiality and pleasant presentation.
The complimentary aspect of the breakfast is appreciated and its value for money is a common positive point. The breakfast area is generally referred to as spacious, though some guests noted it could get crowded, especially later in the morning, causing occasional noise and seating issues.
While the majority praise the breakfast, there are some who feel it could benefit from greater variety, including more meat selections and fresher options. The use of plastic cutlery and plates detracts from the experience for some and there were a few remarks on cleanliness and organizational aspects needing improvement.
Despite some criticism, the breakfast is often described as one of the best features of the hotel, exceeding expectations for a hotel in this price range and noted as better than many other places guests had stayed. Staff friendliness and attentiveness in replenishing food ensure a smooth experience, making it a notable highlight of staying at the Best Western Naples Plaza Hotel.
The rooms at the Best Western Naples Plaza Hotel receive high praise for their spaciousness, often described as large, roomy and comfortable. Many guests appreciate the ample space, making it ideal for families and those needing extra room. The rooms are well-equipped, often featuring refrigerators, microwaves, coffee makers and sometimes even kitchenettes and balconies. Most guests note the cleanliness and comfort of the rooms with frequent mentions of clean bathrooms and well-maintained facilities. Beds are often highlighted as comfortable, adding to the overall positive experience.
However, there are some recurring issues mentioned. Several guests have pointed out that the rooms had a musty or mildew smell and some reported issues with the air conditioning not working properly or being noisy. The hotel’s decor appears to be a mix of updated and outdated elements and while many found it charming, others thought it needed refreshment. Room cleaning staff received mixed reviews with some guests noting that their rooms were not cleaned daily during their stay.
Despite these drawbacks, the general sentiment is that the rooms provide good value for money, are quiet and offer a comfortable stay. The large balconies with views of the pool or greenery are particularly liked, enhancing the guest experience. Overall, the Best Western Naples Plaza Hotel appears to cater well to guests looking for spacious, well-equipped rooms with a good level of comfort and cleanliness.
The beds at the Best Western Naples Plaza Hotel receive mixed reviews, but lean towards being positively viewed by most guests. Many commented positively on their comfort, describing the beds as comfortable, very comfortable and even super comfortable. Guests appreciated the clean and fresh bedding, highlighting the new cleaned sheets and good quality of bed frames. The room ambiance was typically deemed comfortable and clean with some finding the king-size and queen beds particularly cozy.
Some guests found the adjustable firmness of the beds beneficial and enjoyed the firm and supportive mattresses. Pillows received varying feedback with some considering them comfortable and others finding them too soft or hard. A few guests noted that the bed frames occasionally made noise, but for the majority, the restful sleep experience was satisfactory.
Nonetheless, there were some criticisms. A number of guests found the beds either too soft or too hard, leading to discomfort for some. Issues like lumpy mattresses, pillows with marks and thin quilts contributed to a less favorable experience for a few. Despite these occasional drawbacks, the consensus leans towards the beds being a comfortable and clean choice for a good night's sleep.
The Best Western Naples Plaza Hotel consistently receives praise for its high standards of cleanliness. Guests frequently highlight the clean and well-maintained rooms, where fresh linens and towels are provided daily. The overall atmosphere of the hotel is described as very clean with spotless common areas and a tidy property throughout. Many reviewers commend the impeccable cleanliness, noting that the floors appear mopped and surfaces are spotless, contributing to a comfortable and well-kept environment.
The cleaning staff are often mentioned for their attentiveness and efficient service, ensuring that rooms are cleaned daily and public spaces are regularly maintained. Common areas, including the lobby and outdoor spaces, are noted for their neat and orderly appearance. Some guests have pointed out specific instances where cleanliness could be improved, such as carpet smells or less-than-perfect bathroom cleaning, but these are outweighed by overwhelmingly positive remarks about the overall upkeep.
Guests appreciate the consistent efforts to maintain a clean and safe environment with mentions of fresh smells and an inviting atmosphere. The hotel's excellent housekeeping and the staff's commitment to cleanliness are repeatedly acknowledged, making it a reliable choice for travelers looking for a tidy and comfortable stay.
The staff at Best Western Naples Plaza Hotel receives widespread praise for their friendliness and accommodating nature, consistently described as attentive and professional. Guests appreciate the warm and welcoming atmosphere established by the staff, particularly at the front desk and during check-in and check-out processes. Housekeeping staff are notably friendly and efficient, maintaining clean and comfortable rooms while respecting guests' boundaries.
The team in the dining area, especially during breakfast, is attentive and hospitable, enhancing the overall guest experience with their caring service. The kitchen staff receive special mentions for their diligence and the quality of the complimentary breakfast.
Several specific staff members, including Claudia and Nay, are highlighted for their exceptional service and professional demeanor, contributing significantly to positive guest experiences. Management and general staff behavior receive commendations for their courtesy, responsiveness and efficiency. However, there are occasional mentions of less positive encounters, including instances of unhelpful or unfriendly reception staff and language barriers.
Overall, the consistent theme is one of a dedicated, kind and service-minded team, making stays at the hotel pleasant and memorable. The staff's efforts visibly contribute to a high standard of customer service, creating a welcoming environment that resonates well with guests.
The Best Western Naples Plaza Hotel offers free Wi-Fi throughout the premises, including a computer terminal with internet access in the lobby. Many guests found the Wi-Fi to be of a good standard with several noting decent and stable signal reception. Positive remarks highlighted the excellent and fast Wi-Fi service available, particularly in public areas. However, there were some mentions of periodic Wi-Fi issues and poor connectivity in individual rooms. Despite these occasional drawbacks, the overall experience with the hotel's Wi-Fi was satisfactory and met the expectations of many travelers. Additionally, the hotel features comfortable rooms and a large, inviting pool, enhancing the overall stay.
The gym at Best Western Naples Plaza Hotel receives mixed feedback from guests but leans towards the positive. Many guests appreciate the availability of the fitness room, describing it as a nice and good gym. However, there are several suggestions for improvement. Some guests mention that the fitness center is only average with equipment needing repairs and updates, specifically pointing out issues with the recumbent bike and treadmill. There are also mentions of missing dumbbells and a lack of certain equipment. Despite some concerns, the overall sentiment indicates that the gym is a valuable amenity, though it could benefit from some investment and maintenance to enhance the guest experience.
The pool at Best Western Naples Plaza Hotel receives consistent praise for its size, cleanliness and maintenance. Guests appreciate the spacious and large pool, describing it as beautiful and enjoyable. The heated pool is a significant highlight with many noting the comfort of its warm waters and the availability of a jacuzzi nearby. Despite some criticism regarding early closure times and occasional overcrowding, the overall atmosphere of the pool area is positive, featuring ample loungers and a pleasant setting that even includes sightings of local wildlife. Cleanliness is a recurring commendation with several guests mentioning the regular upkeep and availability of towels. However, occasional late-night noise from parties and minor issues with cleanliness are pointed out. Despite these few drawbacks, the pool area remains a favored aspect of the hotel experience.
The Best Western Naples Plaza Hotel comes highly recommended for families looking to enjoy a relaxing and engaging vacation. This family-friendly hotel offers a range of family-oriented amenities and accommodations including family rooms, suites, units, apartments and even in-room kitchens, all designed to ensure comfort and convenience for guests with children.
Guests frequently describe the hotel as perfect for family stays with spacious and comfortable rooms that provide ample space for activities like catching up with grandchildren. The environment is notably family-safe and family fun is a prominent theme with many children seen enjoying their time throughout the hotel.
Free breakfast is provided, a highlight for many families, although it can get crowded. The breakfast is generally well-received by kids too. The hotel staff are welcoming to children and foster a family-friendly atmosphere. This makes it an ideal spot for family vacations and a decent destination for a trip with kids.
Overall, the family-oriented nature and the thorough amenities make the Best Western Naples Plaza Hotel an excellent choice for families looking to create wonderful memories together.
Best Western Naples Plaza Hotel emerges as a reliable option in the mid-range category, offering good value for money. The strategic location and plentiful parking spaces add to its convenience. While categorized as a typical three-star hotel, many guests feel that the three-star rating does not do justice to the overall experience, highlighting high-quality, secure three-star facilities and good service.
On the downside, there are mentions of old-style rooms and a musty smell with some furniture described as resembling a room out of a horror movie. Cleanliness is consistent with three-star standards, though not particularly exceptional.
The hotel features standard three-star amenities with some noting the use of plastic plates, forks and cups. Despite these observations, many reviews highlight an excellent stay, making it a solid choice within its category. Overall, guests find the Best Western Naples Plaza Hotel to be a dependable and safe bet for those seeking a budget-friendly, mid-range hotel experience.
The Best Western Naples Plaza Hotel stands out as a practical choice for business travelers with a busy schedule. It features business facilities that are clean and adequately monitored, ensuring a productive environment. The business center is particularly helpful, equipped with functional amenities that cater to corporate travelers. Comfortable seating in the business area further enhances the experience. Business services provided are sufficient for a functional business trip, making it a suitable stopover for transit travelers focused on work commitments. While the overall ambiance includes some noise, this is outweighed by the convenience and business-oriented service offered.
Located conveniently close to the highway, the Best Western Naples Plaza Hotel offers a range of amenities and facilities that cater specifically to guests with disabilities. The hotel features a large free parking area and ensures easy accessibility throughout its premises, making it an excellent choice for people with mobility issues. The spacious rooms, many of which include balconies with chairs, are well-equipped for wheelchair users, featuring accessible bathrooms and a design that accommodates various needs. Inside the building, guests will find accessible service elevators with the slight drawback of occasional long wait times. However, the building remains wheelchair-friendly overall. The swimming pool is both clean and accessible, providing leisure options for everyone.
While the hotel shines in terms of accessibility and cleanliness, some minor points of concern include the occasional smell of dirty carpet and perfumed floor cleaner in certain parts of the building. Nonetheless, for travelers seeking a comfortable and accessible stay, the Best Western Naples Plaza Hotel presents a reliable option, balancing convenience, accessibility and essential comfort.
The heated pool at Best Western Naples Plaza Hotel consistently earns positive feedback from guests. Offering a warm retreat, particularly appreciated during winter, it provides an inviting atmosphere for relaxation. The pool area is well-managed and clean, ensuring a pleasant experience for swimmers. The outdoor setting and pool bar further enhance the enjoyment, making it a beautiful spot for both leisure and socializing. Despite occasional mentions of cleanliness issues in other parts of the bathroom, the satisfaction with the heated pool remains high, reflecting its status as a favored feature among guests.
The outdoor pool at Best Western Naples Plaza Hotel receives high praise from guests for its pristine condition and inviting atmosphere. Descriptions highlight a sunny, clean and well-maintained environment, making it a relaxing retreat. The pool area is frequently noted as being particularly great for swimming laps and the heating feature adds to the comfort with consistently warm water. A cozy, well-managed space with a poolside bar further enhances the guest experience, providing a spot to unwind and enjoy refreshments. The clear and fresh water of the pool ensures a pleasant swimming experience. Overall, the outdoor pool area stands out as a spectacular feature of the hotel, consistently noted for its cleanliness and inviting atmosphere.
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Location
While the hotel is further from the city center and the beach, this slightly removed location provides a quieter environment and is still within a manageable driving distance to Naples' popular spots, including the beautiful nearby beaches and shopping districts. The location is particularly praised for its proximity to the highway, making it a perfect stopover for road trips and easy to find after a late flight.
Despite occasional mentions of noise from the nearby freeway and the area being less vibrant than downtown, the location is mostly appreciated for its convenience. Guests highlighted the large, comfortable rooms and the overall value for money, affirming that with a car, the slight distance to main attractions is less of an inconvenience. The well-located amenities cater to various needs, making it a solid choice for those looking to explore Naples and its attractions while enjoying a peaceful stay.
Breakfast
The complimentary aspect of the breakfast is appreciated and its value for money is a common positive point. The breakfast area is generally referred to as spacious, though some guests noted it could get crowded, especially later in the morning, causing occasional noise and seating issues.
While the majority praise the breakfast, there are some who feel it could benefit from greater variety, including more meat selections and fresher options. The use of plastic cutlery and plates detracts from the experience for some and there were a few remarks on cleanliness and organizational aspects needing improvement.
Despite some criticism, the breakfast is often described as one of the best features of the hotel, exceeding expectations for a hotel in this price range and noted as better than many other places guests had stayed. Staff friendliness and attentiveness in replenishing food ensure a smooth experience, making it a notable highlight of staying at the Best Western Naples Plaza Hotel.
Rooms
However, there are some recurring issues mentioned. Several guests have pointed out that the rooms had a musty or mildew smell and some reported issues with the air conditioning not working properly or being noisy. The hotel’s decor appears to be a mix of updated and outdated elements and while many found it charming, others thought it needed refreshment. Room cleaning staff received mixed reviews with some guests noting that their rooms were not cleaned daily during their stay.
Despite these drawbacks, the general sentiment is that the rooms provide good value for money, are quiet and offer a comfortable stay. The large balconies with views of the pool or greenery are particularly liked, enhancing the guest experience. Overall, the Best Western Naples Plaza Hotel appears to cater well to guests looking for spacious, well-equipped rooms with a good level of comfort and cleanliness.
Beds
Some guests found the adjustable firmness of the beds beneficial and enjoyed the firm and supportive mattresses. Pillows received varying feedback with some considering them comfortable and others finding them too soft or hard. A few guests noted that the bed frames occasionally made noise, but for the majority, the restful sleep experience was satisfactory.
Nonetheless, there were some criticisms. A number of guests found the beds either too soft or too hard, leading to discomfort for some. Issues like lumpy mattresses, pillows with marks and thin quilts contributed to a less favorable experience for a few. Despite these occasional drawbacks, the consensus leans towards the beds being a comfortable and clean choice for a good night's sleep.
Cleanliness
The cleaning staff are often mentioned for their attentiveness and efficient service, ensuring that rooms are cleaned daily and public spaces are regularly maintained. Common areas, including the lobby and outdoor spaces, are noted for their neat and orderly appearance. Some guests have pointed out specific instances where cleanliness could be improved, such as carpet smells or less-than-perfect bathroom cleaning, but these are outweighed by overwhelmingly positive remarks about the overall upkeep.
Guests appreciate the consistent efforts to maintain a clean and safe environment with mentions of fresh smells and an inviting atmosphere. The hotel's excellent housekeeping and the staff's commitment to cleanliness are repeatedly acknowledged, making it a reliable choice for travelers looking for a tidy and comfortable stay.
Staff
The team in the dining area, especially during breakfast, is attentive and hospitable, enhancing the overall guest experience with their caring service. The kitchen staff receive special mentions for their diligence and the quality of the complimentary breakfast.
Several specific staff members, including Claudia and Nay, are highlighted for their exceptional service and professional demeanor, contributing significantly to positive guest experiences. Management and general staff behavior receive commendations for their courtesy, responsiveness and efficiency. However, there are occasional mentions of less positive encounters, including instances of unhelpful or unfriendly reception staff and language barriers.
Overall, the consistent theme is one of a dedicated, kind and service-minded team, making stays at the hotel pleasant and memorable. The staff's efforts visibly contribute to a high standard of customer service, creating a welcoming environment that resonates well with guests.
Wi-Fi
Gym
Pool
Family
Guests frequently describe the hotel as perfect for family stays with spacious and comfortable rooms that provide ample space for activities like catching up with grandchildren. The environment is notably family-safe and family fun is a prominent theme with many children seen enjoying their time throughout the hotel.
Free breakfast is provided, a highlight for many families, although it can get crowded. The breakfast is generally well-received by kids too. The hotel staff are welcoming to children and foster a family-friendly atmosphere. This makes it an ideal spot for family vacations and a decent destination for a trip with kids.
Overall, the family-oriented nature and the thorough amenities make the Best Western Naples Plaza Hotel an excellent choice for families looking to create wonderful memories together.
3 Star
On the downside, there are mentions of old-style rooms and a musty smell with some furniture described as resembling a room out of a horror movie. Cleanliness is consistent with three-star standards, though not particularly exceptional.
The hotel features standard three-star amenities with some noting the use of plastic plates, forks and cups. Despite these observations, many reviews highlight an excellent stay, making it a solid choice within its category. Overall, guests find the Best Western Naples Plaza Hotel to be a dependable and safe bet for those seeking a budget-friendly, mid-range hotel experience.
Business
Accessible
While the hotel shines in terms of accessibility and cleanliness, some minor points of concern include the occasional smell of dirty carpet and perfumed floor cleaner in certain parts of the building. Nonetheless, for travelers seeking a comfortable and accessible stay, the Best Western Naples Plaza Hotel presents a reliable option, balancing convenience, accessibility and essential comfort.
Heated Pool
Outdoor Pool
Yes, Best Western Naples Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Naples Plaza Hotel.
No, Best Western Naples Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Best Western Naples Plaza Hotel.
Yes, Best Western Naples Plaza Hotel has a gym.
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