World > Europe > Italy > Campania > Naples > Naples > Hotels in Naples > ROMEO Napoli

ROMEO Napoli

Naples , Via Cristoforo Colombo 45 (Show on Map)

8.3

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsROMEO Napoli is a highly regarded hotel known for its advantageous location, luxurious amenities and exceptional service, making it a top choice for travelers visiting Naples. Strategically positioned by the harbor, it offers convenient access to ferry terminals, the airport, railway stations and major tourist attractions, encapsulating the vibrant essence of the city. Guests value the proximity to shopping hotspots and dining options, despite some noting that the external surroundings do not match the hotel's interior elegance.

The breakfast experience at ROMEO Napoli is a major highlight, frequently praised for its extensive variety, high quality and delicious local specialties. Visitors commend the service for being warm and attentive with the option to enjoy breakfast on the terrace with stunning views of Vesuvius and the sea, adding a scenic dimension to the culinary delight.

Dinner receives mixed reviews, though the Michelin 1-star restaurant is generally regarded as superb. Some guests found the prices high and were disappointed by the restaurant's closure on certain nights, which led them to opt for room service that didn't quite meet the usual standards.

The rooms at ROMEO Napoli are celebrated for their comfort, modernity and stylish decor. Guests particularly appreciate the spaciousness and elegant furnishings of the suites, often coupled with breathtaking views of the bay or the city. Cleanliness is another strong point with meticulous attention to sanitary measures, although common areas and certain facilities occasionally fell below expectations.

The staff at ROMEO Napoli are highly praised for their professionalism and friendliness, contributing significantly to guest satisfaction. The reception team, including individuals like Carmen, Mariam and Aura, stands out for their exceptional service. The spa and gym facilities are also highly rated, adding to the overall luxurious experience, though some guests felt that certain hotel facilities did not justify the high prices.

The rooftop pool offers fantastic views of Mount Vesuvius, a cherished feature among guests, despite its small size and occasional operational issues. Comfort is further amplified by the highly praised bedding with many guests describing the beds as exceedingly comfortable and conducive to a great night's sleep.

While ROMEO Napoli is often described as a five-star luxury hotel, there are some critiques regarding the consistency of service quality with a few guests feeling that improvements are necessary to fully meet five-star expectations. Nonetheless, the overall impression remains positive with the hotel's blend of luxury, comfort and strategic location making it a highly recommended choice for those exploring Naples in style and comfort.
Show more

Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
we do tests before checking-in

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types

Deluxe Front Room This rooms are perfect for business travelers but also for leisure stays. Located from the 1st to the 4th floor, they offer a frontal view of the harbour and the city of Naples.

Junior Corner Suite With a double view the city of Naples, these rooms are certainly the most original and bright luminous rooms of the hotel. With their cosy and elegant atmosphere, they are perfect for business travellers but also for leisure stays.

Grand Suite Harbour View Composed of a bedroom and a comfortable living room, the Grand Suites Harbour View have a large wardrobe and a large bathroom with a bathtub and separate shower. Breathtaking view of the Bay of Naples.

Suite with Zen Garden Located on the 3rd floor, this suite consists of a king size bed, a bathroom with shower, a large bathroom with shower and double sinks, external and private hot tub and a lounge with fireplace. The real plus is the Japanese-inspired garden with Jacuzzi. The privacy is always guaranteed, thanks to an effective system of external curtains.

One Bedroom Wellness Room This is the perfect location for intimate guests. The bathroom is a wide open area including steam bath and infrared sauna both with chromo, aroma and music therapy, emotional shower, whirlpool bathtub and Kinesis Machine signed by Technogym.

Superior Double Room Perfect for business travelers but also for leisure stays. Warm tones, luxury furniture and accessories create a peaceful and relaxing atmosphere. Located on the 4th, 5th and 6th floors, they offer a view of the city of Naples.

Deluxe Harbour View Room Warm tones, luxury furniture and accessories create a peaceful and relaxing atmosphere. Located from the 5th to the 6th floor, they offer a view over the harbour and the ferry terminal of Naples.

Harbour View Junior Suite With a double view on the bay and the city of Naples, They are the most original and bright luminous rooms of the hotel. Full-height glass walls, unique design and a Philippe Starck designed bathtub.

Deluxe Suite Harbour View These rooms offer a bedroom and comfortable living room, a spacious closet and large bathroom with bathtub and a separate shower. The furnishings combine refined design pieces and sophisticated technology. View on the entire bay of Naples.

Two-Bedroom Suite with Castle View This suite's special features are the pool with a view and the fireplace. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

About ROMEO Napoli

License: 15063049ALB0553, IT063049A16JC5VMW6

Guest Reviews

8.3

Very Good

Location

ROMEO Napoli boasts a prime location that makes it an excellent choice for visitors wanting to explore Naples with ease. Positioned by the harbor, it offers convenient access to ferry terminals and is within close proximity to major tourist attractions, making it ideal for both leisure and business travelers. It's a short walk from the city center, shopping hotspots like Via Toledo and various dining options.

Guests appreciate the hotel's strategic position, as it is just minutes from the airport and railway station, making arrivals and departures efficient. This location is perfect for those planning to explore the city on foot, by bus or via the subway.

While some guests noted that the surrounding area might not match the hotel’s interior elegance, the overall consensus highlights the excellent location, beautiful views and the convenience of having everything within easy reach. The rooms are spacious and stylish, complemented by excellent staff and service. Although the rooftop restaurant was not open during some stays, the ground floor restaurant received high praise.

With its high-end design and strategic geographic positioning, ROMEO Napoli stands out as a top choice for visitors keen on exploring Naples in style and comfort.

Breakfast

Guests at ROMEO Napoli frequently praise the hotel's breakfast experience, commending the extensive variety, high quality and local specialties on offer. Many describe the breakfast as superb with an array of pastries from a master pastry chef that provide a thrilling burst of flavor. Travelers often note the hearty and diverse options available, highlighting tasty local bakery products and a satisfying selection of foods.

The service accompanying breakfast consistently receives accolades for being warm, extraordinarily attentive and friendly. Staff are repeatedly described as caring and effective, enhancing the overall dining experience.

Several reviews mention enjoying breakfast on the terrace, which offers a memorable experience paired with stunning views of Vesuvius and the sea. This picturesque setting certainly adds to the appeal.

While most feedback is glowing, a few guests mention areas for improvement, such as a desire for more fruit options and occasional issues with the breakfast service efficiency. Despite these minor critiques, the overwhelming sentiment is one of satisfaction, making the breakfast at ROMEO Napoli a highly recommended feature.

Dinner

Guests at ROMEO Napoli generally praised the food, highlighting the quality from the Michelin 1-star restaurant, describing it as absolutely superb. Both the restaurant and breakfast were well-regarded, though some found the prices to be a bit high. The service received positive remarks for its attentiveness, even if it didn't reach the heights of a three-Michelin-star experience. However, there were some disappointments, such as the main restaurant being closed on Sunday and Monday nights, leading some to opt for room service, which didn't match the restaurant's standards. Additionally, some guests experienced issues with availability, having to dine at the bar where they felt the value for money wasn't optimal. Despite these drawbacks, the stay overall was described as relaxing.

Rooms

At ROMEO Napoli, guests consistently rave about the exceptional quality and comfort of the rooms. The beds and cushions are noted for their excellence, ensuring restful nights. Those staying in suites are particularly impressed, pointing out their spaciousness, elegant furnishings and stunning views of the bay. The decor is not only modern but also beautifully executed with striking artwork that enhances the overall ambiance.

Many guests appreciate the well-appointed, contemporary features of the rooms, which are both stylish and functional. Whether facing the bay or the city of Naples, the views are highly praised, adding an extra layer of enjoyment to the stay. The bathrooms receive special mention for their modernity and cleanliness, further contributing to the luxurious experience.

Despite a few comments about room size relative to the price, the general consensus is that the comfort, modernity and sophisticated design of the rooms at ROMEO Napoli meet and often exceed, expectations. Additionally, the breakfast variety, combined with the welcoming and friendly staff, adds to the overall positive impression. The hotel successfully blends state-of-the-art amenities with a refined sense of style, making it a top recommendation for travelers seeking luxury and comfort in Naples.

Beds

The beds at 'ROMEO Napoli' have received high praise from guests for their comfort and quality. Many guests describe the beds as very comfortable or even super comfortable, likening them to clouds and highlighting their ability to ensure a great night's sleep. The bedding and pillows further enhance the experience, offering a home-like feel. However, there were a couple of mentions of beds not being firm enough and a mattress showing signs of wear, but these are overshadowed by the numerous positive remarks about comfort and coziness. Overall, the beds at 'ROMEO Napoli' are generally considered to be excellent by guests.

Cleanliness

At ROMEO Napoli, guests frequently highlight the undeniable cleanliness of this modern, high-end hotel. The rooms are consistently described as very clean and comfortable with many noting the thoroughness of the hotel's adherence to COVID sanitary measures. The staff, described as very friendly and helpful, also adds to the welcoming atmosphere of the hotel. The suite experience is particularly lauded for being absolutely amazing. However, certain areas, like common areas and bathrooms, occasionally fell below expectations, prompting some to note that these spaces need more attention to cleanliness. While the hotel offers a beautiful, modern ambiance with a great restaurant and pool, some guests felt the pool area was not up to par in terms of cleanliness and size. A few also commented that the overall condition of the building requires renovation to match its high-end promises. Despite these occasional drawbacks, the overall impression remains that ROMEO Napoli is very clean and offers a comfortable stay.

Staff

ROMEO Napoli hotel boasts a highly qualified and incredibly welcoming staff, making every effort to ensure guest comfort and satisfaction. The reception team, in particular, stands out for their professionalism and ability to make guests feel truly welcome. Carmen, Mariam and Aura are frequently highlighted for their exceptional service and friendly demeanor.

Guests appreciate the attentiveness and care from the staff across all departments. The doorman and breakfast service team are mentioned for their consistent presence and helpfulness. The staff’s hospitality is often described as superb with a distinctive touch of true Italian warmth. The availability and kindness of the personnel exceed expectations, offering a welcoming experience from check-in to check-out.

While there are a few mentions of issues with untrained staff, these instances appear to be outliers in an otherwise consistently positive array of feedback. The service, especially in the restaurant and the spa, contributes significantly to an enjoyable stay, allowing guests to feel pampered and well-taken care of throughout their visit.

Overall, the team at ROMEO Napoli receives high praise for their friendliness, helpfulness and dedication to ensuring a pleasant experience for every guest.

Spa

The spa at ROMEO Napoli receives high praise for its exceptional and superb facilities. Guests frequently highlight the friendliness of the staff and the amazing wellness room. The gym also garners positive feedback, often mentioned in conjunction with the spa. The overall spa experience is described as fabulous and amazing with several rooms adding to the appeal. While some note that the hotel's facilities might not justify the price, the spa and gym specifically stand out as noteworthy aspects of the stay. Additionally, SPA service and pool access are included unless otherwise booked.

Pool

ROMEO Napoli offers a rooftop swimming pool that comes highly recommended for its fantastic views of Mount Vesuvius, a significant highlight for many guests who cherish the scenery. The rooftop pool, while beautifully decorated and maintaining a modern aesthetic, is quite small and can only accommodate a limited number of people—around six chairs are available. This limited space means that it's often necessary to reserve access in advance.

Guests have appreciated the unique charm of the intimate, villa-like setting, but many have also noted that the pool area can feel overly shaded during the day. Unfortunately, numerous reviewers were disappointed to find the pool closed during their stay, citing reasons like maintenance or limited operating hours that restrict use past 5 PM.

Though the picturesque views and stylish decor align with the hotel's upscale reputation, the actual pool size and operational issues may leave some guests feeling less than satisfied. Nevertheless, when available and open, the combination of the rooftop setting and panoramic views can provide a delightful retreat for those looking to unwind and take in the scenic surroundings.

5 Star

The reviews of ROMEO Napoli present a mixed picture of the hotel’s facilities and services. While some guests describe the hotel as a true five-star luxury establishment, others feel there is room for improvement to meet the expectations of a five-star rating. Positive comments highlight aspects such as an excellent overall experience and a very warm welcome after a long drive. However, several reviews criticize the service, mentioning it is not in line with what one would expect from a five-star hotel with references to unprofessional behavior and not enough assistance from staff. Some guests also feel that the service provided does not justify the high prices, suggesting there could be more amenities and support. Additionally, space constraints were mentioned as a minor drawback. Overall, while the hotel garners praise for its luxurious aspects, there appears to be a consensus that enhancement in service quality is needed to fully align with five-star standards.

Luxury

ROMEO Napoli offers guests a blend of luxurious decadence and top-notch service, establishing itself as a truly five-star experience. The hotel's extremely well-furnished interiors and spacious rooms offer an immediate sense of comfort and opulence. Breakfasts are heralded for their excellent quality, featuring many local products and impeccable service. Upon arrival, guests can expect a very warm welcome, setting a hospitable tone for their stay. Praised for being one of the best hotels ever experienced by some visitors, its reputation for luxury, comfort and safety makes it a highly recommended choice. While there are occasional discrepancies in service quality for a hotel of this class, the overall experience is described as incredible and very satisfying, providing an excellent starting point for exploring the city.

Yes, ROMEO Napoli has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at ROMEO Napoli.

No, ROMEO Napoli doesn't allow dogs.

No, parking facilities aren't available at ROMEO Napoli.

Yes, ROMEO Napoli has a gym.

Location Show Map

More Options