4-Star HotelSummary of reviews related to the '4 Star' categoryNara Royal Hotel presents a classic and luxurious atmosphere with its great Showa era Japanese garden, evoking a sense of tranquility and elegance. The hotel features a luxury décor and service, closely aligning with what one might expect from a four-star establishment. The overall ambiance is comfortable and cozy, making guests feel welcomed and relaxed.
The hotel is recognized for its very good food and high-quality dining experiences, which contribute significantly to the perceived value of a stay here. Many found it to be cost-effective and a good value with discounted plans that include onsite activities enhancing the overall experience. The high quality of the amenities and services is maintained, leaving a positive impression despite some minor issues such as peeling wallpaper and a loose faucet.
Customer service stands out as a highlight with staff described as friendly and welcoming, providing amazing customer service that ensures relief from fatigue and a comfortable stay. However, a notable suggestion for improvement includes the addition of a shuttle service to Nara Station to ease transport concerns.
In summary, while it is an older hotel with some signs of wear, the luxurious atmosphere, quality facilities and top-notch service make Nara Royal Hotel a solid choice for travelers seeking a four-star experience in Nara.
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