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Summary of reviewsAux chambres du Banneret is a charming guest house located in the heart of Neuchâtel's historic old town. Guests consistently praise its superb central location, which is perfect for exploring local attractions like the Château de Neuchâtel and nearby museums. The medieval atmosphere and historical charm of the building, which dates back to 1606, add to its unique allure. The beautiful visible beams and well-maintained old façade perfectly blend tranquility with a rich historical ambiance.
Accommodations at Aux chambres du Banneret are celebrated for their comfort, spaciousness and well-equipped amenities. The rooms, which feature comfortable beds and modern kitchenettes, are both clean and tastefully furnished, maintaining a cozy and historical ambiance. Although some noise from the central location and occasional kitchen odors are noted, these minor issues do not overshadow the positive experience. The larger rooms are particularly suitable for families, offering ample space and comfort.
While the guest house does not provide breakfast, it compensates for this with its prime location surrounded by charming cafés and local dining options. The host goes the extra mile by offering helpful tips and pointing guests toward nearby cafés known for their organic breakfast options. The overall hospitality is enhanced by efficient and friendly service from the staff, who are praised for their excellent communication and attentiveness. The check-in process is seamless and contactless, ensuring convenience and safety for guests.
Guests also appreciate the commendable cleanliness of the guest house, particularly the immaculate bathrooms and well-maintained kitchens. The small kitchen amenities are an added bonus for those who prefer self-catering. Despite the lack of an elevator, the efficient key retrieval system and the overall cleanliness create a smooth and pleasant staying experience.
Free Wi-Fi is provided with detailed and timely communication through email and WhatsApp. However, some guests have experienced issues with the Wi-Fi connection in the rooms. Regardless, the high-quality bedding and comfortable mattresses ensure a restful night's sleep for most visitors, although a few guests suggested that some mattresses might need updating.
Overall, Aux chambres du Banneret offers a unique and delightful experience, blending historical charm, comfort and convenience. Its central location, thoughtful hospitality and characterful rooms make it an excellent choice for travelers seeking to immerse themselves in the rich heritage of Neuchâtel. Show more
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Categories
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Small Hotel
Room Types
Standard Double RoomWith free Wi-Fi, tea- and coffee-making facilities and cable TV.
Quadruple RoomWith free Wi-Fi, tea- and coffee-making facilities and cable TV.
Quintuple RoomWith free Wi-Fi, tea- and coffee-making facilities and cable TV.
Superior Double RoomThe double room provides a wardrobe, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Twin RoomThe unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Aux chambres du Banneret boasts a remarkable location in the heart of Neuchâtel's historic old town. Guests repeatedly highlight its superb central position, deeming it perfect for exploring the local attractions such as the Château de Neuchâtel and nearby museums. The charming, medieval atmosphere of the building adds to its allure, providing a unique and historical setting. Visitors appreciate the close proximity to the lake, city center and pedestrian zones, making it convenient for sightseeing and enjoying the local culture.
The accommodations themselves receive praise for their comfort and amenities with several reviewers noting well-equipped rooms and a beautifully furnished living space. Efficient and friendly service from the staff, including excellent communication and assistance with local tourist information, further enhances the guest experience. This combination of an unbeatable location, historical charm and thoughtful hospitality makes Aux chambres du Banneret a top choice for those wanting to immerse themselves in the rich heritage of Neuchâtel.
Breakfast
Aux chambres du Banneret, nestled in the heart of Neuchâtel's old town, has a lot to offer but does come with one clear limitation: it does not provide breakfast. This seems to be a notable inconvenience for many guests, especially those unfamiliar with the area. However, the hotel compensates for this by offering an excellent location surrounded by charming cafés, though these are generally closed on Sundays. The host is proactive, sharing helpful tips and pointing guests towards a nearby café known for its organic breakfast options whenever it's open.
Despite no breakfast service, the check-in process is seamless, featuring contactless methods that travelers find simple and efficient. The small kitchen within the accommodation provides an alternative for those looking to self-cater, though many prefer to explore local dining options. Additionally, the host ensures guests have access to larger, more comfortable shower towels, adding a touch of luxury to their stay.
A minor drawback is the lack of an elevator, which might come as a surprise to those unprepared to carry their luggage upstairs. In sum, while the absence of a breakfast service is a notable drawback, Aux chambres du Banneret makes up for it with its prime location, efficient service and local dining suggestions.
Rooms
Aux chambres du Banneret is a charming guest house situated in an historic building in the heart of Neuchâtel's old town. The rooms are celebrated for their unique character, showcasing exposed beams and original features that speak to the building's storied past. Guests repeatedly note the rooms' spaciousness, comfortable beds and the overall cozy ambiance. Many rooms come equipped with kitchenettes, ideal for those who prefer self-catering options.
The location is exceptional, nestled next to a beautiful square, offering guests stunning views and easy access to the city's main attractions. Each room is well-furnished, clean and equipped with all necessary amenities, ensuring comfort and convenience. The historical charm is combined with modern touches, providing a delightful blend of old and new.
However, a few minor points were mentioned such as slight noise due to the central location and occasional kitchen odors reaching some rooms. Despite these minor issues, the overall impression remains highly positive with the well-maintained and tastefully decorated spaces, reflecting the beauty and charm of Neuchâtel. For families, the larger rooms with multiple beds are especially praised, offering plenty of space and comfort.
In summary, Aux chambres du Banneret offers a unique stay steeped in history, comfort and convenience, making it an excellent choice for experiencing the charm of Neuchâtel.
Beds
Aux chambres du Banneret consistently receives praise for its comfortable bedding with guests frequently highlighting the beds as very comfortable and cozy. The hotel features good quality bedding, a large, clean bed and a comfortable mattress, ensuring a restful night's sleep for many visitors. Additionally, guests note the pleasant touch of a big flat digital TV in the room.
However, some reviews mention occasional discomfort with certain beds and pillows. A few guests found beds to be low and uncomfortable and there were isolated comments regarding mattresses needing an update soon. Despite these criticisms, the overall sentiment points to a generally comfortable experience, making it a good value option at 100 CHF per night.
Cleanliness
Aux chambres du Banneret stands out for its commendable cleanliness. Guests repeatedly noted the rooms as being very clean, impeccably maintained and quiet. The bathrooms received particular praise for their cleanliness and functionality, especially the great showers. The accommodation's well-equipped kitchens and practical small kitchen amenities were other highlights.
Though there were a few mentions that hygiene could be improved, most reviews emphasized the overall cleanliness positively. The rooms are suitably furnished, adding to a comfortable stay. The central location does not compromise its quiet ambiance, making it ideal for a peaceful retreat. Furthermore, the process of picking up keys is well-arranged, ensuring smooth and independent guest experiences.
Overall, Aux chambres du Banneret provides a clean and well-maintained environment, perfect for guests prioritizing hygiene and functionality during their stay.
Staff
The staff at Aux chambres du Banneret receive consistently positive feedback from guests, highlighting their excellent communication skills and helpfulness. Guests appreciate the staff's friendliness, prompt responsiveness and availability, even though much of the interaction is conducted online or via phone. The owner is noted for being attentive, accommodating and courteous, ensuring that guests feel welcome and well-informed. The key retrieval system with a code and the contactless check-in/out process are particularly praised for their efficiency. Despite the lack of physical presence, the staff's quick response time and effective communication leave a favorable impression on guests. Additionally, the restaurant staff are mentioned as being very nice, contributing to the overall pleasant experience.
Wi-Fi
Aux chambres du Banneret provides detailed and timely communication through email and WhatsApp, including information related to access codes, hotel details and check-in and check-out procedures. Guests appreciate this organized and prompt service. Additionally, the hotel offers high-quality Wi-Fi with speeds of up to 300 Mbit/s. However, many guests have experienced issues with the Wi-Fi connection, noting that it often doesn't work in the rooms or only works in limited areas such as the bathroom. Some guests also experienced issues with the Wi-Fi and television connections during their stays, which they found disappointing.
Historic
Nestled in the heart of Neuchâtel’s old town, 'Aux chambres du Banneret' offers a truly authentic experience in a historical building dating back to 1606. Guests are charmed by the characterful rooms adorned with beautiful visible beams and situated in the center of the historic district. The building itself stands out with its beautiful old facade, creating a perfect blend of tranquility and history. The serene atmosphere combined with its central location makes it an ideal spot for immersing oneself in the rich heritage of Neuchâtel. The charm and calm of this historic accommodation are consistently highlighted by those who have had the pleasure of staying, making it a delightful choice for any traveler seeking a unique and relaxing stay amidst centuries of history.
No, Aux chambres du Banneret doesn't have any pool.
No, a spa isn't available at Aux chambres du Banneret.
Yes, Aux chambres du Banneret welcomes dogs.
No, parking facilities aren't available at Aux chambres du Banneret.