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Summary of reviewsZak Neuhausen has garnered positive reviews across several key aspects of guest experience. Its prime location near the Rhine Falls is consistently highlighted with visitors appreciating the convenience of the short walk to the falls and the proximity to the Neuhausen train station and local amenities. The tranquil yet central setting, coupled with friendly and helpful staff, makes it an attractive option for travelers.
The rooms at Zak Neuhausen are praised for their cleanliness and practical furnishings. Guests find the rooms spacious with large, comfortable beds and a cozy atmosphere. Although some noted minor drawbacks such as the absence of air conditioning and occasional smells of cigarette smoke, the overall sentiment is positive with the cleanliness and functionality of the rooms standing out.
The breakfast offerings receive mixed reviews. While appreciated by some for being simple yet sufficient, others found it repetitive with limited variety. Additionally, the location of breakfast in a bar or smoking area was noted as unpleasant. Despite these points, guests who did partake found it adequate to start their day.
Cleanliness is a strong suit for Zak Neuhausen with numerous commendations for well-maintained rooms and hygiene standards. This extends to the entire property, enhancing its reputation among guests.
The hotel's staff is frequently described as friendly, welcoming and attentive. Their courteous and helpful nature significantly contributes to the positive atmosphere and overall guest satisfaction with many specific instances of exceptional service being highlighted.
Parking at Zak Neuhausen is appreciated for the availability of free spots in front of the entrance and additional paid private options. While some guests found parking spots limited and narrow, the hotel offers secured areas for bicycles and convenient bus connections.
The beds receive positive feedback for their comfort, although some critiques include the use of two single beds pushed together instead of a double bed and the quality of pillows and blankets. Despite these points, most guests find the beds comfortable and conducive to a restful stay.
In summary, Zak Neuhausen is well-regarded for its excellent location, clean and spacious rooms, friendly staff and overall comfort, making it a strong choice for travelers looking to explore the Rhine Falls and surrounding areas. Show more
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Categories
Dog Friendly Hostel
Dogs Stay Free
Hostel with Parking
Small Hostel
Hostel where Dogs Stay Free
Room Types
Double RoomThis room with a private bathroom offers a garden view and comes with cable TV.
Single Bed in 2-Bed Mixed Dormitory RoomThere is a washbasin in the room. Bathroom and toilet facilities are shared.
Single Bed in 4-Bed Mixed Dormitory RoomThere is a washbasin in the room. Bathroom and toilet facilities are shared.
Guest Reviews
7.2
Good
Location
Nestled in a prime spot, 'Zak Neuhausen' boasts an excellent location that appeals especially to those eager to visit the Rhine Falls. Guests consistently praise its centrality, noting that the famed waterfalls are just a short walk away—around 10 minutes or less. The hotel's proximity to local amenities, including the Neuhausen train station and a nearby supermarket, adds to its convenience, making it highly accessible by public transport and ideal for travelers.
Despite being centrally located, the area remains pleasantly quiet, offering a tranquil retreat after a day of exploring. The hotel's position provides easy access not only to the Rhine Falls but also to attractions like Smilestones and local playgrounds, rendering it a great choice for various interests.
Visitors also highlight the friendly and helpful staff, who contribute to a welcoming atmosphere. The staff's kindness and willingness to provide good recommendations for dinner augment the overall experience of staying at 'Zak Neuhausen.'
In conclusion, the hotel's location is consistently described as perfect, optimal and very central, making it an ideal base for anyone looking to explore the Rhine Falls and the surrounding area on foot.
Breakfast
The breakfast at Zak Neuhausen receives mixed feedback from guests with both positive and critical points highlighted. The breakfast, although not included in the room rate, is regarded by some guests as a decent value for the price, offering adequate quantity and taste. Light and simple breakfasts are appreciated by many, being described as sufficient, simple but tasty and modest yet very good. However, the limited variety and repetitive nature of the offerings are noted with some guests expressing disappointment in the meager and basic spread.
One significant downside mentioned by multiple reviewers is the location where breakfast is served—often in a bar or smoking area. This environment is described as suffocating and unpleasant due to the presence of smoke, prompting some guests to minimize their time there or even skip breakfast entirely. Despite these concerns, those who do partake in the meal find it adequate for starting their day, though improvements could certainly be made in both the variety of food and the dining environment.
Rooms
Zak Neuhausen offers a range of rooms that consistently impress with their cleanliness and practical furnishings. Many guests noted the spaciousness of their quarters with several highlighting the large, comfortable beds and the well-maintained decor. The rooms are described as simple but efficient, providing everything one might need for a comfortable stay.
Comfort is a strong point with many guests appreciating the cosy and quiet atmosphere of their rooms. The overall cleanliness consistently receives high marks and the functional furnishings contribute to a positive experience, even if some aspects, like the furnishing, appear slightly worn.
However, it's worth noting that not all experiences were flawless. The absence of air conditioning was felt during hotter periods and some rooms had lingering smells of cigarette smoke despite being thoroughly cleaned. In addition, there were occasional mentions of old furnishings and minor issues like the room being a bit small or having two single beds pushed together instead of a double bed.
Despite these minor drawbacks, the overwhelmingly positive aspects such as the friendly and efficient staff, clean and spacious rooms and the convenient location close to local attractions and restaurants make Zak Neuhausen a strong choice for travelers looking for a straightforward and comfortable stay.
Beds
Zak Neuhausen offers a range of bed options that have received positive feedback from guests. Many have noted the beds to be surprisingly comfortable with some describing the mattresses as very comfortable or good. The rooms themselves are large, quiet and well-furnished, adding to the overall sleeping experience. The bedding is generally considered clean and of good quality, although some guests mentioned that the pillows and blankets were of cheaper quality. A few reviews highlighted that the double beds were essentially two single beds pushed together, which could create a gap in the middle. While most guests were satisfied with the comfort level of the beds, there were occasional remarks about the beds being very hard or the mattresses needing a few more centimeters for added comfort. Overall, Zak Neuhausen provides a comfortable and restful stay with good beds and well-maintained rooms.
Cleanliness
Zak Neuhausen receives numerous commendations for its cleanliness, as consistently noted by guests. Rooms, including bathrooms, are frequently described as very clean, well-furnished and comfortable. The property overall maintains a high standard of hygiene with clean bedding being a recurring highlight. Despite a few remarks about occasional smoke smell and some dissatisfaction with room decor, the general sentiment leans heavily towards satisfaction with the cleanliness. Additionally, the hotel's central location, friendly staff and cozy bistro/bar contribute to its positive reputation. While modest, the hotel offers an acceptable price relative to its cleanliness and hospitable environment.
Staff
The reviews for Zak Neuhausen highlight an overwhelmingly positive experience with the hotel staff. Guests consistently describe the personnel as friendly, welcoming and attentive. Words like kind, helpful and cheerful frequently appear, emphasizing the warm and hospitable atmosphere the staff creates. Several reviews mention specific instances of exceptional service, such as the kind and friendly serving staff, the smiley managers and the great reception. The hotel staff's competence and availability also stand out with guests praising their ability to make them feel right at home and provide thoughtful recommendations, such as for dining. Overall, Zak Neuhausen's staff earns high marks for their courtesy and dedication, significantly contributing to a pleasant stay for visitors.
Parking
Zak Neuhausen offers a mix of positives and some challenges regarding parking. Guests appreciate the availability of a free parking spot right in front of the hotel entrance, which often has available spaces. The hotel also provides private parking options, although these are additionally paid. For those traveling with bicycles, there's a secured garage and a courtyard area where bikes can be parked and charged without any issues. Despite the convenience of a good bus connection, some guests found parking spots difficult to find and the narrow spaces may not be ideal for larger cars. There is also affordable parking nearby, such as the Denner parking lot, which guests had to resort to occasionally. The open-minded and very helpful staff add a positive note to the overall experience.
No, Zak Neuhausen doesn't have any pool.
No, a spa isn't available at Zak Neuhausen.
Yes, Zak Neuhausen welcomes dogs.
Yes, parking facilities are available at Zak Neuhausen.