Hotel Boutique at Grand Central
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Summary of reviewsHotel Boutique at Grand Central enjoys an enviable location, minutes from Grand Central Station, making it highly convenient for both tourists and business travelers. Attractions like Times Square, Central Park and the Empire State Building are easily accessible with many within walking distance. This central Midtown location allows guests easy exploration via public transport and offers a bustling neighborhood filled with restaurants, shops and landmarks.
Guests have praised the ease of check-in and check-out processes, along with amenities such as the rooftop lounge and practical necessities like water stations. Although breakfast is not included, alternatives near the hotel, such as the Comfort Diner, are recommended. The top-floor lounge, available 24/7 for coffee, provides a warm start to the day, despite occasional issues with coffee machine availability.
The hotel rooms are praised for their cleanliness, modern design and functional amenities. Despite small room sizes typical for New York, the spaces are deemed sufficient and well-equipped with essentials. Comfortable beds and the quietness of the rooms add to the positive experience. However, there are mentions of inconsistent cleaning services, minor maintenance issues and occasional noise concerns from the street or metro.
Cleanliness is consistently highlighted positively, but many guests found the room cleaning frequency lacking. Rooms are only cleaned every four days or upon request, which some guests found inadequate. Despite this, the overall hotel ambiance and cleanliness are well-regarded, contributing to a generally comfortable stay.
The staff is frequently highlighted for their friendliness, politeness and attentiveness with particular praise for individuals such as Terrence, Quincy and Mark Anthony. Guest services staff often go above and beyond, assisting with directions, luggage and requests, significantly enhancing the guest experience.
The complimentary WiFi is highly rated for its strength and speed, ensuring guests can stay connected throughout their stay. Some minor connectivity issues were promptly resolved. The gym, although small, offers a decent workout space with amenities like yoga mats and workout videos available on room TVs.
While the hotel does not offer on-site parking, it provides a discounted rate for a nearby parking lot. The proximity to public transport options, including a bus stop for Newark airport, further accentuates the convenience.
The bed quality receives mixed reviews, though many guests found them comfortable and conducive to a good night's rest. Despite some variability in firmness and size, the bedding remains well-maintained and clean.
As a four-star hotel, there are mixed opinions on whether Hotel Boutique at Grand Central meets typical four-star expectations. Positive aspects include value for money, a beautiful rooftop and convenient location. However, some guests felt the amenities and general decor did not fully align with a four-star rating.
For business travelers, the hotel’s prime location, reliable WiFi, business center, printing facilities and office area extending to a terrace make it a practical choice. Overall, while there are areas for improvement, the hotel's excellent location, friendly staff and clean, comfortable rooms provide a satisfactory stay in the heart of Manhattan.
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Guests have praised the ease of check-in and check-out processes, along with amenities such as the rooftop lounge and practical necessities like water stations. Although breakfast is not included, alternatives near the hotel, such as the Comfort Diner, are recommended. The top-floor lounge, available 24/7 for coffee, provides a warm start to the day, despite occasional issues with coffee machine availability.
The hotel rooms are praised for their cleanliness, modern design and functional amenities. Despite small room sizes typical for New York, the spaces are deemed sufficient and well-equipped with essentials. Comfortable beds and the quietness of the rooms add to the positive experience. However, there are mentions of inconsistent cleaning services, minor maintenance issues and occasional noise concerns from the street or metro.
Cleanliness is consistently highlighted positively, but many guests found the room cleaning frequency lacking. Rooms are only cleaned every four days or upon request, which some guests found inadequate. Despite this, the overall hotel ambiance and cleanliness are well-regarded, contributing to a generally comfortable stay.
The staff is frequently highlighted for their friendliness, politeness and attentiveness with particular praise for individuals such as Terrence, Quincy and Mark Anthony. Guest services staff often go above and beyond, assisting with directions, luggage and requests, significantly enhancing the guest experience.
The complimentary WiFi is highly rated for its strength and speed, ensuring guests can stay connected throughout their stay. Some minor connectivity issues were promptly resolved. The gym, although small, offers a decent workout space with amenities like yoga mats and workout videos available on room TVs.
While the hotel does not offer on-site parking, it provides a discounted rate for a nearby parking lot. The proximity to public transport options, including a bus stop for Newark airport, further accentuates the convenience.
The bed quality receives mixed reviews, though many guests found them comfortable and conducive to a good night's rest. Despite some variability in firmness and size, the bedding remains well-maintained and clean.
As a four-star hotel, there are mixed opinions on whether Hotel Boutique at Grand Central meets typical four-star expectations. Positive aspects include value for money, a beautiful rooftop and convenient location. However, some guests felt the amenities and general decor did not fully align with a four-star rating.
For business travelers, the hotel’s prime location, reliable WiFi, business center, printing facilities and office area extending to a terrace make it a practical choice. Overall, while there are areas for improvement, the hotel's excellent location, friendly staff and clean, comfortable rooms provide a satisfactory stay in the heart of Manhattan.
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Guest Reviews
Hotel Boutique at Grand Central boasts an enviable location that makes it an ideal choice for visitors wanting to experience the heart of Manhattan. Just steps away from Grand Central Station, the hotel offers unparalleled convenience for both tourists and business travelers. Guests rave about the proximity to key attractions like Times Square, Central Park and the Empire State Building, all within walking distance.
The central Midtown location is frequently highlighted for its accessibility to public transportation, making it easy to explore the city via subway or bus. With plenty of restaurants, shops and iconic landmarks nearby, the neighborhood has everything one could need. The hotel’s location is further complemented by its strategic position close to important buildings such as the Chrysler Building and Vanderbilt.
The convenience extends to the logistics of the stay with many reviewers noting the ease of check-in and check-out processes. Many value the rooftop lounge, the water stations and other practical amenities that enhance their stay. Overall, the hotel’s position in the bustling core of Manhattan ensures a vibrant, connected and comfortable experience for all who visit.
The Hotel Boutique at Grand Central prides itself on various amenities, but breakfast seems to be a notable point of discussion among guests. While breakfast is regrettably not included with the stay, guests can find ample alternatives nearby, such as coffee bars and the highly recommended Comfort Diner. For those who prefer staying within the hotel, the top-floor lounge offers an inviting atmosphere for coffee, available 24/7, albeit without substantial breakfast options. The lounge is praised for its panoramic glass views and comfortable setting, making it an excellent spot to start the day with a coffee or cappuccino. However, several guests noted issues with the coffee machine being out of order at times.
The conflicting information about breakfast availability has led to some dissatisfaction with several incidents where breakfast was expected but not provided due to alleged delivery issues. This has caused a few guests to leave disappointed and feeling misled. For future visitors, it might be best to confirm the breakfast situation upon check-in and explore the nearby eateries to ensure a pleasant morning meal experience.
Hotel Boutique at Grand Central offers rooms that are generally well-received by guests for their cleanliness, modern design and functional amenities. Many reviews highlight the brilliant location of the hotel, providing easy access to major New York City attractions. Despite the frequent note of small room sizes, which is typical for NYC standards, guests often found the space sufficient and well-equipped for their needs, including essentials like soap, ironing boards, microwaves and coffee makers.
Comfort and cleanliness are recurring positive themes with many guests praising the comfortable beds and the quietness of the rooms despite the hotel's central location. The rooms are frequently described as cozy with some guests appreciating the modern and pleasant design. Larger rooms are especially valued and considered spacious by New York standards.
However, there are a few areas for improvement. Several guests mention that the rooms could use more frequent cleaning and updates with some experiencing issues with carpets and outdated furnishings. There are also mentions of the rooms not being fully cleaned daily unless requested, causing some inconvenience.
Noise appears to be a minor issue with some rooms experiencing street or metro noise, while others benefit from quieter environments. Additionally, there are a few isolated reports of maintenance issues, such as broken air conditioning or hairdryers.
Overall, the value for money in this centrally located hotel is deemed good, particularly for those looking for a comfortable stay in New York City with easy access to the heart of Manhattan.
Hotel Boutique at Grand Central has garnered mixed reviews when it comes to the quality of its beds. Many guests have highlighted the outstanding comfort of the beds and pillows, describing them as comfortable, very comfortable and even fantastic. The clean and well-maintained bedding adds to the overall positive experience for numerous visitors, making for a restful night's sleep. Additionally, the dreamy bed and comfy accommodations were frequently praised, contributing to a generally positive perception of the sleeping arrangements.
However, not all guests found the beds to their liking. Several reviews pointed out that the mattresses were either too soft or too firm, causing discomfort for some. There were mentions of saggy, bouncy and even springy beds that detracted from the overall experience. Some beds were noted to be narrow and small, which can be a concern for larger individuals or those expecting more space.
Despite these issues, many rooms were described as clean and quiet, providing a comfortable and peaceful environment. Specific concerns about rollaway beds and additional sleeping arrangements, such as pullout couches and chair beds, were noted to be subpar.
In summary, while the bed quality at Hotel Boutique at Grand Central can vary, many guests enjoyed their stay thanks to the comfortable and well-maintained bedding. Still, potential guests should be aware of the variability in bed firmness and size to manage expectations.
The 'Hotel Boutique at Grand Central' generally receives positive remarks about its cleanliness and modern design. Guests note that the establishment and rooms are well-maintained with many highlighting the spacious and tidy accommodations. Cleanliness is repeatedly praised with good-sized rooms and comfortable beds contributing to a pleasant stay. The hotel's cleanliness extends to the bathrooms, which are frequently mentioned as spotless.
However, there are significant concerns regarding the frequency of cleaning services. Many guests report that rooms are only cleaned every four days or upon request, often resulting in dissatisfaction, especially considering the price charged. The consistency of housekeeping services is a common critique with some guests experiencing missed cleanings even on scheduled days.
The hotel does offer advantageous amenities like complimentary coffee, tea and a rooftop terrace, though issues like noise from the street and minor maintenance problems in some rooms are occasionally mentioned. Despite these drawbacks, the overall aesthetic and comfort provided by the hotel leave a generally positive impression, particularly for those seeking a clean and modern stay in a prime location.
'Hotel Boutique at Grand Central' has received a wealth of feedback regarding its staff with most reviews highlighting the friendly and helpful nature of the team. Guests frequently describe the staff as exceptionally supportive, polite and attentive to their needs, mentioning specific individuals like Terrence, Quincy and Mark Anthony for their outstanding service. The front desk and reception staff are repeatedly commended for their professionalism and welcoming demeanor, ensuring that guests feel at ease from check-in to check-out.
Many reviewers appreciated the staff's efforts to assist with directions, luggage and multiple requests, indicating a high level of customer care and service-mindedness. Guests also noted that the team’s friendliness and courtesy significantly enhanced their overall experience, contributing to a pleasant stay with clean rooms and well-kept amenities.
However, some reviews pointed out instances of inconsistency in the staff's behavior and service quality. A few guests reported unfriendly or rude interactions and occasional lapses in fulfilling requests, such as delayed services or unaddressed housekeeping issues. Despite these isolated concerns, the general consensus remains positive with the majority of visitors praising the staff for their kindness, helpfulness and professionalism.
In summary, 'Hotel Boutique at Grand Central' boasts a generally fantastic team that is often highlighted as one of the key assets of the hotel with employees going the extra mile to ensure that guests have a comfortable and enjoyable stay.
Guests at Hotel Boutique at Grand Central generally found the WiFi to be a positive asset during their stay with many praising it as excellent, good and strong. The complimentary WiFi service is a notable perk with some guests highlighting that it works very well without any password requirement, making it convenient for quick access. In-room WiFi availability added to the ease of connectivity, ensuring that guests could stay connected throughout their stay. For those needing to stay productive, the VPN was mentioned as useful.
Despite these positive aspects, there were some issues mentioned, such as occasional unstable connections and instances of the WiFi being intermittent or down for a period. However, any problems with the WiFi seemed to have been resolved promptly in most cases. The ability to stream shows via Chromecast was also appreciated by guests.
In addition to WiFi, guests enjoyed other complimentary amenities like unlimited coffee, tea and water bottles—further enhancing the convenience and comfort of staying at the hotel.
Hotel Boutique at Grand Central offers a gym available for guest use, which features a variety of amenities to enhance the fitness experience. Guests appreciated the availability of a yoga mat and free workout videos on the room TV, adding a personal touch to their fitness routine. The convenience of the gym, which is open 24 hours, was highlighted frequently.
The gym, although small, was seen as a nice bonus and handy for quick workouts, ideal for those dealing with jet lag or on short trips. While some found it to be basic and tiny, it was considered sufficient even for bodybuilders. However, a few guests noted issues with ventilation and older equipment.
Overall, the gym at Hotel Boutique at Grand Central is viewed as a functional space, providing a useful and convenient fitness solution for travelers, especially given the hotel's great location and the multiple nearby options for activities. The addition of an amazing rooftop further complements the experience.
Guests have highlighted that while 'Hotel Boutique at Grand Central' doesn't offer on-site parking, it provides a discount for the nearby Icon Parking Lot, which is appreciated given New York City's size. The parking lot is approximately a 13-minute walk away and costs around $40 USD per night. However, some guests noted parking directions could be clearer and the walk from the lot might be a bit far for some. Despite these points, the proximity to the bus stop for Newark airport is seen as a convenient advantage that complements the discounted off-site parking option.
In terms of a four-star rating, the 'Hotel Boutique at Grand Central' garners mixed feedback. While guests appreciate certain amenities, such as the replacement of toiletries and provision of coffee and tea daily, as well as access to fresh water, there are considerable reservations about its four-star status. The nightly rates are seen as good and many find the hotel comfortable with a beautiful rooftop view, which adds to the appeal.
However, several reviews indicate disappointment with the hotel's four-star claim, mentioning that it does not have the feel or the amenities one might expect from a boutique hotel. Notably, the decoration and general quality are pointed out as areas that do not align with four-star standards. The shower and bathroom facilities likewise fall short of what guests anticipate from a hotel of this rating. Overall, while the hotel may satisfy basic needs for a city trip, it does not fully meet the expectations of a four-star establishment.
Located in a prime area, Hotel Boutique at Grand Central offers excellent facilities and services tailored for business travelers. The hotel benefits from its proximity to a major subway hub, Times Square and Central Park, making it extremely convenient for those attending business meetings or exploring New York City.
The rooms are clean and spacious, providing a great work environment, enhanced by reliable WiFi and quick resolutions to any connectivity issues. Business travelers will appreciate the self-service reception and the comprehensive business center, which includes printing facilities and multiple workstations. Additionally, there's an office area that extends to a terrace, offering a pleasant space for work.
The hotel's value for money stands out, as it combines easy access to public transportation and key business districts with the amenities necessary for a productive stay. Overall, Hotel Boutique at Grand Central is an ideal choice for anyone on a work trip looking for convenience, functional facilities and a central location.
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Location
The central Midtown location is frequently highlighted for its accessibility to public transportation, making it easy to explore the city via subway or bus. With plenty of restaurants, shops and iconic landmarks nearby, the neighborhood has everything one could need. The hotel’s location is further complemented by its strategic position close to important buildings such as the Chrysler Building and Vanderbilt.
The convenience extends to the logistics of the stay with many reviewers noting the ease of check-in and check-out processes. Many value the rooftop lounge, the water stations and other practical amenities that enhance their stay. Overall, the hotel’s position in the bustling core of Manhattan ensures a vibrant, connected and comfortable experience for all who visit.
Breakfast
The conflicting information about breakfast availability has led to some dissatisfaction with several incidents where breakfast was expected but not provided due to alleged delivery issues. This has caused a few guests to leave disappointed and feeling misled. For future visitors, it might be best to confirm the breakfast situation upon check-in and explore the nearby eateries to ensure a pleasant morning meal experience.
Rooms
Comfort and cleanliness are recurring positive themes with many guests praising the comfortable beds and the quietness of the rooms despite the hotel's central location. The rooms are frequently described as cozy with some guests appreciating the modern and pleasant design. Larger rooms are especially valued and considered spacious by New York standards.
However, there are a few areas for improvement. Several guests mention that the rooms could use more frequent cleaning and updates with some experiencing issues with carpets and outdated furnishings. There are also mentions of the rooms not being fully cleaned daily unless requested, causing some inconvenience.
Noise appears to be a minor issue with some rooms experiencing street or metro noise, while others benefit from quieter environments. Additionally, there are a few isolated reports of maintenance issues, such as broken air conditioning or hairdryers.
Overall, the value for money in this centrally located hotel is deemed good, particularly for those looking for a comfortable stay in New York City with easy access to the heart of Manhattan.
Beds
However, not all guests found the beds to their liking. Several reviews pointed out that the mattresses were either too soft or too firm, causing discomfort for some. There were mentions of saggy, bouncy and even springy beds that detracted from the overall experience. Some beds were noted to be narrow and small, which can be a concern for larger individuals or those expecting more space.
Despite these issues, many rooms were described as clean and quiet, providing a comfortable and peaceful environment. Specific concerns about rollaway beds and additional sleeping arrangements, such as pullout couches and chair beds, were noted to be subpar.
In summary, while the bed quality at Hotel Boutique at Grand Central can vary, many guests enjoyed their stay thanks to the comfortable and well-maintained bedding. Still, potential guests should be aware of the variability in bed firmness and size to manage expectations.
Cleanliness
However, there are significant concerns regarding the frequency of cleaning services. Many guests report that rooms are only cleaned every four days or upon request, often resulting in dissatisfaction, especially considering the price charged. The consistency of housekeeping services is a common critique with some guests experiencing missed cleanings even on scheduled days.
The hotel does offer advantageous amenities like complimentary coffee, tea and a rooftop terrace, though issues like noise from the street and minor maintenance problems in some rooms are occasionally mentioned. Despite these drawbacks, the overall aesthetic and comfort provided by the hotel leave a generally positive impression, particularly for those seeking a clean and modern stay in a prime location.
Staff
Many reviewers appreciated the staff's efforts to assist with directions, luggage and multiple requests, indicating a high level of customer care and service-mindedness. Guests also noted that the team’s friendliness and courtesy significantly enhanced their overall experience, contributing to a pleasant stay with clean rooms and well-kept amenities.
However, some reviews pointed out instances of inconsistency in the staff's behavior and service quality. A few guests reported unfriendly or rude interactions and occasional lapses in fulfilling requests, such as delayed services or unaddressed housekeeping issues. Despite these isolated concerns, the general consensus remains positive with the majority of visitors praising the staff for their kindness, helpfulness and professionalism.
In summary, 'Hotel Boutique at Grand Central' boasts a generally fantastic team that is often highlighted as one of the key assets of the hotel with employees going the extra mile to ensure that guests have a comfortable and enjoyable stay.
Wi-Fi
Despite these positive aspects, there were some issues mentioned, such as occasional unstable connections and instances of the WiFi being intermittent or down for a period. However, any problems with the WiFi seemed to have been resolved promptly in most cases. The ability to stream shows via Chromecast was also appreciated by guests.
In addition to WiFi, guests enjoyed other complimentary amenities like unlimited coffee, tea and water bottles—further enhancing the convenience and comfort of staying at the hotel.
Gym
The gym, although small, was seen as a nice bonus and handy for quick workouts, ideal for those dealing with jet lag or on short trips. While some found it to be basic and tiny, it was considered sufficient even for bodybuilders. However, a few guests noted issues with ventilation and older equipment.
Overall, the gym at Hotel Boutique at Grand Central is viewed as a functional space, providing a useful and convenient fitness solution for travelers, especially given the hotel's great location and the multiple nearby options for activities. The addition of an amazing rooftop further complements the experience.
Parking
4 Star
However, several reviews indicate disappointment with the hotel's four-star claim, mentioning that it does not have the feel or the amenities one might expect from a boutique hotel. Notably, the decoration and general quality are pointed out as areas that do not align with four-star standards. The shower and bathroom facilities likewise fall short of what guests anticipate from a hotel of this rating. Overall, while the hotel may satisfy basic needs for a city trip, it does not fully meet the expectations of a four-star establishment.
Business
The rooms are clean and spacious, providing a great work environment, enhanced by reliable WiFi and quick resolutions to any connectivity issues. Business travelers will appreciate the self-service reception and the comprehensive business center, which includes printing facilities and multiple workstations. Additionally, there's an office area that extends to a terrace, offering a pleasant space for work.
The hotel's value for money stands out, as it combines easy access to public transportation and key business districts with the amenities necessary for a productive stay. Overall, Hotel Boutique at Grand Central is an ideal choice for anyone on a work trip looking for convenience, functional facilities and a central location.
No, Hotel Boutique at Grand Central doesn't have any pool.
No, a spa isn't available at Hotel Boutique at Grand Central.
Yes, Hotel Boutique at Grand Central welcomes dogs.
Yes, parking facilities are available at Hotel Boutique at Grand Central.
Yes, Hotel Boutique at Grand Central has a gym.
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