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Summary of reviewsINNSiDE by Meliá New York Nomad is celebrated for its prime Midtown Manhattan location, providing guests remarkable convenience and accessibility to attractions such as Penn Station, 5th Avenue, Madison Square Garden and the Flatiron District. The hotel's central yet quiet setting is ideal for exploring diverse neighborhoods, shops, restaurants and parks.
The modern, stylish rooms are consistently praised for their cleanliness, brightness and comfort, offering excellent lighting, city views and well-equipped amenities. The super comfortable beds, soundproofing for a peaceful environment and spaciousness—uncommon in New York—are strong points. However, some guests have reported minor wear and occasional street noise.
Guests highlight the hotel's excellent hygiene standards, noting fresh scents and meticulous housekeeping. The spotless bathrooms and well-furnished rooms with amenities like daily replenished Nespresso machines contribute to the high standards of cleanliness maintained by the efficient and friendly staff.
The staff at INNSiDE by Meliá stands out for their friendliness, professionalism and attentiveness, particularly the reception team praised for their courteous efficiency. Restaurant and housekeeping staff also receive commendations for their service, enhancing the overall positive and welcoming environment.
While the breakfast experience has room for improvement, particularly in variety and inclusion in the room rate, many enjoy the quality and pleasant atmosphere of the associated restaurant. The gym, offering panoramic views of Lower Manhattan, meets the basic needs of most guests despite some equipment issues.
Families find the hotel accommodating with family lofts providing ample space and privacy through connected rooms. The hotel's child-friendly amenities and inclusivity, accommodating service animals and specific requests like cribs, make it suitable for family stays, although some rooms may feel cramped for larger groups.
The hotel's complimentary wifi receives mixed reviews with many appreciating the fast internet yet others experiencing inconsistency. Additionally, the comfort of the beds garners both praise and criticism with many finding them cozy while others note size and firmness issues.
Overall, INNSiDE by Meliá New York Nomad is highly recommended for its excellent service, strategic location, modern design and cleanliness, providing a comfortable and convenient stay in Manhattan. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
The INNSiDE Room - QueenFeaturing floor-to-ceilings windows, this room has a queen bed, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The INNSiDE Room - KingFeaturing floor-to-ceilings windows, this room has a king bed, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
This deluxe room features more space than standard rooms.
The INNSiDE Room - DoublesFeaturing floor-to-ceilings windows, this room has two double beds, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The INNSiDE Room - King - City ViewFeaturing floor-to-ceilings windows with views of the Manhattan skyline, this room has a king bed, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The Studio with Terrace - City ViewLocated on the 18th floor, this room includes floor-to-ceiling windows and a terrace with a Manhattan Skyline view. The room has a king bed, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The Townhouse SuiteLocated on the 19th and 20th floor, this room offers a view of the Manhattan Skyline. It also features a flat-screen TV with Bluetooth connectivity, a bathroom with rain shower and coffee machine. It is equipped with dual European and North American electrical outlets as well.
The Townhouse Suite with TerraceLocated on the 18th floor, this suite includes floor-to-ceiling windows and a terrace with a Manhattan Skyline view. The suite has a king bed, a flat-screen TV, a minibar and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The Family LoftFeaturing floor-to-ceilings windows, this room has a king bed, two double beds, a minibar and a separate work space. It is also equipped with a 42-inch flat-screen TV with a separate USB connection panel and Bluetooth connectivity. The bathroom has a rain shower or tub and exclusive toiletries.
The Family Loft - City ViewFeaturing floor-to-ceilings windows with views of the Manhattan skyline, this room has a king bed, two double beds, a minibar and a separate work space. It is also equipped with a 42-inch flat-screen TV with a separate USB connection panel and Bluetooth connectivity. The bathroom has a rain shower or tub and exclusive toiletries.
The Innside Room - AccesibleFeaturing floor-to-ceilings windows, this room has a queen bed, a minibar, a flat-screen cable TV and a separate work space. The bathroom has a rain shower or tub and exclusive toiletries.
The INNSiDE Room - Doubles - City ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room has air conditioning, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Midtown Manhattan, INNSiDE by Meliá New York Nomad boasts a prime location celebrated by guests for its remarkable convenience and accessibility. The hotel offers easy access to Penn Station, the subway and notable attractions such as 5th Avenue, Madison Square Garden and the Flatiron District. Its strategic position within walking distance of diverse neighborhoods, shops, restaurants and parks makes it an ideal choice for exploring the vibrant city.
Guests consistently praise the hotel's central yet quiet setting, perfect for those seeking both convenience and tranquility. The modern, stylish rooms are bright, clean and comfortable, providing a retreat after a day of sightseeing. The friendly and attentive staff further enhance the experience, delivering excellent service and attention.
The hotel’s facilities include a delightful breakfast spot and modern amenities that cater to both leisure and business travelers. Visitors highlight the beautiful design, comfortable beds and inviting atmosphere, making INNSiDE by Meliá New York Nomad a highly recommended option for a memorable stay in Manhattan.
Breakfast
INNSiDE by Meliá New York Nomad offers a mixed breakfast experience. Many guests commend the breakfast quality, describing it as very good and particularly enjoying dishes like the Croissant with Ham and Egg. The attached restaurant is also praised for its pleasant atmosphere and extended hours, offering a convenient and accessible dining option. However, several reviews highlight that breakfast is à la carte and often not included in the room price, which some find disappointing given the overall cost.
The variety and timing of breakfast service seem to be areas needing improvement. Some guests report limited choices and a lack of international options with breakfast service ending early, especially on weekends. Additionally, logistical issues such as the one drink voucher policy and slow service have been noted. While the restaurant itself garners positive feedback for its food and drinks, the breakfast experience could benefit from more variety and better communication about available options.
Rooms
INNSiDE by Meliá New York Nomad offers guests a comfortable and enjoyable stay, highlighted by its well-designed and spacious rooms. Despite New York City's typically smaller accommodations, many visitors found the room sizes to be quite generous and suitable. The rooms are consistently praised for their cleanliness and modern aesthetics with soundproofing contributing to a peaceful environment.
The hotel rooms also boast excellent lighting and striking views of the city, particularly those facing downtown. Comfort is further ensured with super comfy beds and well-equipped amenities. Families appreciate the availability of adjoining rooms which cater well to their needs.
The decor might feel a bit plain and cold to some, but the overall design remains modern and up-to-date. While some rooms may show signs of wear and tear, the housekeeping staff receives high marks for their meticulous attention to cleanliness and maintenance.
Despite a few minor issues like occasional noise from the street or slightly cramped conditions for larger groups, guests generally find the rooms bright, welcoming and more spacious than typical for New York. The hotel's convenient location near subways and bus stops adds an extra layer of convenience, making it a solid choice for visitors looking for good value for money.
Beds
Guests have had a mixed experience with the beds at INNSiDE by Meliá New York Nomad. Many visitors praised the comfort, noting that the beds and pillows were cozy with some even describing them as super comfortable and among the most comfortable they’ve encountered in New York. Descriptions often highlighted good quality bedding and a generally pleasant sleeping experience.
However, some reviews pointed out issues, particularly with the size and firmness of the beds. Several guests found the beds to be too small for two people and remarked that the mattresses were too soft, leading to discomfort and noise. Despite the mixed opinions, many guests agreed that the bed comfort was a positive aspect of their stay.
Cleanliness
Nestled in a prime location, INNSiDE by Meliá New York Nomad stands out for its exceptional cleanliness and contemporary charm. Guests repeatedly highlight the hotel’s spotless environment, describing the rooms as very clean, modern and comfortable. Many noted the fresh scent permeating the spaces and praised the thorough housekeeping with rooms and common areas meticulously maintained. The attention to detail extends to well-furnished rooms that include amenities such as Nespresso machines with daily replenishments.
The hotel's overall cleanliness receives commendations, mirroring the high standards upheld by the efficient and friendly staff. Several reviews mention the cleanliness of the bathrooms and well-organized rooms, which contributed to a pleasant stay. Even though there are isolated remarks about cleaning service timing and minor lapses, the overarching sentiment emphasizes a consistently clean, bright and welcoming environment.
With its blend of cleanliness, modern design and strategic location, INNSiDE by Meliá New York Nomad offers a comfortable and hygienic stay that many guests find remarkable.
Staff
The reviews for INNSiDE by Meliá New York Nomad overwhelmingly highlight the hotel's exceptional staff. Guests consistently describe the team as friendly, helpful and attentive, particularly noting the reception staff's professionalism and kindness. The front desk team is frequently mentioned for being courteous and efficient with individual staff members going out of their way to ensure a comfortable stay. Special commendations are given for their friendliness and the personalized attention they offer.
The restaurant staff also receive praise for their attentiveness with one notably going above and beyond to help a guest find a futbol match. The cleaning and servicing teams are recognized for their courteous and accommodating service as well. Additionally, the bilingual capabilities of staff like Cristina at the reception enhance the guest experience, especially for Spanish-speaking visitors.
Overall, the hospitality at INNSiDE by Meliá New York Nomad is characterized by a consistently positive, welcoming environment, thanks to a dedicated team committed to excellent service.
Wi-Fi
Guests of INNSiDE by Meliá New York Nomad have shared mixed experiences regarding the hotel's wifi. Many appreciated the complimentary water and included wifi, noting that the internet was fast and strong. However, several guests reported issues such as inconsistent connectivity with wifi being on and off throughout their stay and difficulties accessing it during crucial moments like work calls. While some found the wifi service reliable, others experienced disruptions and lack of 5G signal. Despite these challenges, additional amenities like soft toilet paper and seasonally appropriate soaps and lotions received positive feedback.
Gym
The gym at INNSiDE by Meliá New York Nomad offers a magnificent panoramic view of Lower Manhattan and downtown, enhancing the overall workout experience. Most guests appreciate that the gym provides all the essential equipment needed for a standard workout, describing it as good enough for their needs. However, some reviews mention that a few pieces of equipment were not functioning properly and the drinking fountain was non-functional. Despite some issues with broken equipment, the gym is generally perceived as satisfactory and is part of the hotel's amenities with a daily facility charge. The combination of the fitness center and the reputable restaurant contributes positively to the overall guest experience.
Family
INNSiDE by Meliá New York Nomad caters well to families with children, offering family lofts that are essentially adjoining rooms, providing ample space and privacy. The configuration of these rooms has been appreciated by many with some guests noting it was ideal for their family setup. In particular, the hotel's effort to accommodate specific requests, such as providing a crib for a 2-year-old, adds a welcoming touch for families traveling with young children.
One of the standout features is the flexibility and convenience of having connected rooms, which has been a hit among families, making it easier for parents to manage their kids while still enjoying some privacy. Moreover, the hotel accommodates service animals, making it an inclusive option for those with special needs.
However, some guests have pointed out that the family room can feel quite small for four people and the room sizes, particularly those with double beds, have been criticized for being cramped. Despite this, the overall experience remains positive, especially when considering the hotel's location near the subway and in a quiet area, which is ideal for families looking for convenience and accessibility in the bustling city of New York.
The attentive service, despite occasional lapses such as needing to request cleaning multiple times, contributes to a good cost-benefit ratio, making INNSiDE by Meliá a viable option for family stays in New York.
No, INNSiDE by Meliá New York Nomad doesn't have any pool.
No, a spa isn't available at INNSiDE by Meliá New York Nomad.
Yes, INNSiDE by Meliá New York Nomad welcomes dogs.
No, parking facilities aren't available at INNSiDE by Meliá New York Nomad.