DoubleTree by Hilton Newark Penn Station, NJ
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Summary of reviewsDoubleTree by Hilton Newark Penn Station, NJ is highly regarded for its prime and convenient location, offering unparalleled proximity to public transportation and Newark Penn Station. This makes it an ideal base for quick trips into Manhattan and to Newark Airport, especially with the added convenience of a free shuttle service. Guests also appreciate the short walking distance to the Prudential Center and the array of nearby dining options.
The hotel receives mixed reviews regarding its breakfast offerings. While many praise the quality and service of the breakfast, others are disappointed by the lack of a free breakfast and additional charges, which they feel should be included given the hotel's rates.
The rooms are largely celebrated for their comfort, cleanliness and spaciousness, providing a cozy and peaceful stay. Although there are minor concerns such as small bathrooms and occasional dustiness, these do not overshadow the overall positive experience. The beds, in particular, are frequently commended for their comfort, although some guests have noted issues with bed sizes and pillows.
Cleanliness is a strong point for the hotel, as many guests praise the pristine condition of the rooms and modern facilities. However, some inconsistencies in housekeeping services, such as unclean towels and dust on furniture, are occasionally reported. Despite these isolated issues, the hotel's overall cleanliness and comfortable accommodations are well-regarded.
The hotel staff receives high marks for their friendliness and helpfulness, contributing significantly to a positive guest experience. Most interactions with the reception and dining staff are described as polite, professional and welcoming. However, there are occasional remarks about less pleasant interactions and concerns about staff behavior at the entrance.
Parking is a mixed experience for guests. While on-site parking is convenient, many find the rates excessively high and the layout of the parking garage difficult to navigate. Issues such as the absence of direct access from the garage to the hotel and inadequate signage further detract from the experience.
Despite some logistical and service challenges, DoubleTree by Hilton Newark Penn Station, NJ is recommended for its excellent location, especially for business travelers and those attending events in Newark. The combination of comfortable beds, clean rooms and friendly staff makes it a reliable choice for a pleasant stay.
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The hotel receives mixed reviews regarding its breakfast offerings. While many praise the quality and service of the breakfast, others are disappointed by the lack of a free breakfast and additional charges, which they feel should be included given the hotel's rates.
The rooms are largely celebrated for their comfort, cleanliness and spaciousness, providing a cozy and peaceful stay. Although there are minor concerns such as small bathrooms and occasional dustiness, these do not overshadow the overall positive experience. The beds, in particular, are frequently commended for their comfort, although some guests have noted issues with bed sizes and pillows.
Cleanliness is a strong point for the hotel, as many guests praise the pristine condition of the rooms and modern facilities. However, some inconsistencies in housekeeping services, such as unclean towels and dust on furniture, are occasionally reported. Despite these isolated issues, the hotel's overall cleanliness and comfortable accommodations are well-regarded.
The hotel staff receives high marks for their friendliness and helpfulness, contributing significantly to a positive guest experience. Most interactions with the reception and dining staff are described as polite, professional and welcoming. However, there are occasional remarks about less pleasant interactions and concerns about staff behavior at the entrance.
Parking is a mixed experience for guests. While on-site parking is convenient, many find the rates excessively high and the layout of the parking garage difficult to navigate. Issues such as the absence of direct access from the garage to the hotel and inadequate signage further detract from the experience.
Despite some logistical and service challenges, DoubleTree by Hilton Newark Penn Station, NJ is recommended for its excellent location, especially for business travelers and those attending events in Newark. The combination of comfortable beds, clean rooms and friendly staff makes it a reliable choice for a pleasant stay.
Hotel Taking Steps Towards Sustainability
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4-Star Hotel
Guest Reviews
Situated in an excellent and convenient location, the DoubleTree by Hilton Newark Penn Station boasts unparalleled proximity to Newark Penn Station. This hotel offers seamless access to public transportation, making it an ideal base for quick trips into Manhattan and beyond. The connection to Penn Station simplifies travel, especially for those heading to New York City or catching a flight at Newark Airport with its free shuttle service adding another layer of convenience.
Guests appreciate the short walking distance to the Prudential Center, perfect for concertgoers and event attendees. The spacious and clean rooms, coupled with friendly and professional staff, further enhance the stay. The hotel's strategic location also means guests are steps away from an array of dining options and services, ensuring a comfortable and convenient stay whether for business, layovers or leisure trips.
The combination of excellent service, a great cost/benefit ratio and a prime location makes this hotel a go-to destination for commuters, travelers and those attending events in Newark.
At the DoubleTree by Hilton Newark Penn Station, NJ, guest reviews present a mixed picture of the hotel's breakfast offerings. Many guests enjoyed the breakfast, describing it as good, excellent and wonderful with particular praise for the service. The downstairs restaurant serving breakfast received positive mentions for the delicious food.
However, some guests were disappointed by the lack of a free breakfast, noting that it wasn't included in the room price, which they felt should have been the case given the hotel's rates. The breakfast menu was seen as typical and fine, but some guests found the food to be overpriced, citing the $18.50 charge as hefty. Additionally, the hotel imposes one-time breakfast fees, which further adds to the cost.
Overall, while the quality and service of the breakfast might impress some, the additional charges and lack of inclusivity could leave others dissatisfied.
The rooms at DoubleTree by Hilton Newark Penn Station, NJ are largely praised for their comfort and cleanliness. Many guests noted that the rooms are spacious, clean and well-appointed, offering a cozy stay. The size of the rooms has been particularly appreciated, especially when compared to Manhattan with some describing them as luxurious with ample space and amenities. The beds are comfortable and provide a great relief after long travels and the rooms generally maintain a peaceful atmosphere.
There are some minor concerns raised: a few guests mentioned small bathrooms, occasional dustiness and issues like a cold room or a lack of a microwave. However, these did not overshadow the overall positive experience that most guests had. The hotel's excellent location next to Penn Station and its easy access to New York City are also highlighted, making it a convenient choice for travelers.
The DoubleTree by Hilton Newark Penn Station, NJ receives high praise for its comfortable beds and clean rooms. Guests frequently commend the beds for being very comfortable and often describe them as super comfy. Many reviewers highlight the large and comfortable nature of the beds with some even referring to them as incredible along with the pillows. The cleanliness of the rooms and spacious environment further enhances the overall comfort.
However, there are occasional concerns about the bed sizes with some guests feeling that the beds were too small and the pillows not up to standard. One review mentioned that the mattress sagged due to heavy use and another pointed out that the ever-important pillows were less than ideal with just one pillow per person in some cases.
Despite these occasional issues, the overall sentiment leans towards a positive experience with many guests appreciating the combination of a comfortable bed and a large, clean room to rest in.
DoubleTree by Hilton Newark Penn Station, NJ offers comfortable and well-appointed rooms that many guests find to be both clean and quiet despite its busy location near a train station. Visitors frequently praise the hotel for its cleanliness with numerous reviews commending the pristine condition of rooms and modern facilities. The rooms are described as spacious and featuring comfortable beds and pillows, contributing to a pleasant stay. Guests highlight the hotel’s friendly and longstanding staff, who contribute to a welcoming atmosphere.
However, some reviews point to inconsistencies in housekeeping services with instances of rooms not being cleaned during their stay despite requests. Specific areas of concern included unclean towels, dust on furniture and occasional issues with mold and mildew odors in the bathrooms. Moreover, a few guests noted a lack of thorough restocking and readiness of the rooms, requiring multiple requests for basic amenities like towels.
Despite these isolated reports, many guests felt their basic needs were met and they appreciated the hotel's excellent location and overall cleanliness. The hotel's clean rooms and comfortable accommodations make it a reliable option for travelers.
At the DoubleTree by Hilton Newark Penn Station in NJ, the staff receives high marks for their friendliness and helpfulness, contributing to a positive guest experience. The reception staff, in particular, are often described as polite, professional and welcoming. Many guests highlight how accommodating and attentive the team is with specific mentions of wonderful customer service and a personable demeanor. The staff at the restaurant and bar also stand out for making guests feel welcomed. Other services, including the shuttle driver and the concierge, receive praise for their courteous and professional behavior.
While the majority of reviews focus on the exceptional service with mentions of the front desk and dining room staff being very friendly and helpful, there are occasional remarks about less pleasant interactions. A few guests noted instances of rude or unaccommodating behavior from some staff members. Additionally, there were concerns about staff smoking at the entrance and specific security issues related to the surrounding area.
Overall, the friendly and engaged staff at DoubleTree by Hilton Newark Penn Station significantly enhance the guest experience, making it a recommended stay despite occasional lapses in service.
The parking situation at the DoubleTree by Hilton Newark Penn Station, NJ seems to be a mixed bag. On the positive side, the hotel offers on-site parking, which many guests find convenient. For those unfamiliar with the area, the proximity to a PATH station provides easy access to Manhattan, making it a practical option for visitors. However, several reviews highlight concerns around the cost and navigability of the parking facilities. Rates range from $40 to $48 per day, which many guests find excessively high. Some guests opted for a nearby public parking facility that offers better rates.
Many found the layout of the parking garage to be narrow and difficult to navigate. There were also comments about the absence of direct access from the parking garage to the hotel and inadequate signage or guidance on where to park. Some guests mentioned having to repeatedly speak to the front desk to resolve parking-related issues. Overall, while the convenience of on-site parking is appreciated, the costs and logistical challenges seem to detract from the overall experience.
Conveniently located directly connected to Newark Penn Station, DoubleTree by Hilton Newark Penn Station, NJ provides an ideal stay for business travelers. Its prime position offers excellent access for those attending events at the Prudential Center or needing close proximity to the airport. Guests appreciate the security measures, including keycard access and nighttime security.
The hotel’s location is especially favorable for those traveling into Manhattan, providing an optimal balance between cost and convenience. Despite lacking a dedicated business center and a main email address for ease of communication, the property offers good service overall, which pairs well with its promising cost-to-benefit ratio. Generally recommended for short stays and particularly suitable for business visitors, some staff members could benefit from enhancing their customer service interaction.
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Location
Guests appreciate the short walking distance to the Prudential Center, perfect for concertgoers and event attendees. The spacious and clean rooms, coupled with friendly and professional staff, further enhance the stay. The hotel's strategic location also means guests are steps away from an array of dining options and services, ensuring a comfortable and convenient stay whether for business, layovers or leisure trips.
The combination of excellent service, a great cost/benefit ratio and a prime location makes this hotel a go-to destination for commuters, travelers and those attending events in Newark.
Breakfast
However, some guests were disappointed by the lack of a free breakfast, noting that it wasn't included in the room price, which they felt should have been the case given the hotel's rates. The breakfast menu was seen as typical and fine, but some guests found the food to be overpriced, citing the $18.50 charge as hefty. Additionally, the hotel imposes one-time breakfast fees, which further adds to the cost.
Overall, while the quality and service of the breakfast might impress some, the additional charges and lack of inclusivity could leave others dissatisfied.
Rooms
There are some minor concerns raised: a few guests mentioned small bathrooms, occasional dustiness and issues like a cold room or a lack of a microwave. However, these did not overshadow the overall positive experience that most guests had. The hotel's excellent location next to Penn Station and its easy access to New York City are also highlighted, making it a convenient choice for travelers.
Beds
However, there are occasional concerns about the bed sizes with some guests feeling that the beds were too small and the pillows not up to standard. One review mentioned that the mattress sagged due to heavy use and another pointed out that the ever-important pillows were less than ideal with just one pillow per person in some cases.
Despite these occasional issues, the overall sentiment leans towards a positive experience with many guests appreciating the combination of a comfortable bed and a large, clean room to rest in.
Cleanliness
However, some reviews point to inconsistencies in housekeeping services with instances of rooms not being cleaned during their stay despite requests. Specific areas of concern included unclean towels, dust on furniture and occasional issues with mold and mildew odors in the bathrooms. Moreover, a few guests noted a lack of thorough restocking and readiness of the rooms, requiring multiple requests for basic amenities like towels.
Despite these isolated reports, many guests felt their basic needs were met and they appreciated the hotel's excellent location and overall cleanliness. The hotel's clean rooms and comfortable accommodations make it a reliable option for travelers.
Staff
While the majority of reviews focus on the exceptional service with mentions of the front desk and dining room staff being very friendly and helpful, there are occasional remarks about less pleasant interactions. A few guests noted instances of rude or unaccommodating behavior from some staff members. Additionally, there were concerns about staff smoking at the entrance and specific security issues related to the surrounding area.
Overall, the friendly and engaged staff at DoubleTree by Hilton Newark Penn Station significantly enhance the guest experience, making it a recommended stay despite occasional lapses in service.
Parking
Many found the layout of the parking garage to be narrow and difficult to navigate. There were also comments about the absence of direct access from the parking garage to the hotel and inadequate signage or guidance on where to park. Some guests mentioned having to repeatedly speak to the front desk to resolve parking-related issues. Overall, while the convenience of on-site parking is appreciated, the costs and logistical challenges seem to detract from the overall experience.
Business
The hotel’s location is especially favorable for those traveling into Manhattan, providing an optimal balance between cost and convenience. Despite lacking a dedicated business center and a main email address for ease of communication, the property offers good service overall, which pairs well with its promising cost-to-benefit ratio. Generally recommended for short stays and particularly suitable for business visitors, some staff members could benefit from enhancing their customer service interaction.
No, DoubleTree by Hilton Newark Penn Station, NJ doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Newark Penn Station, NJ.
No, DoubleTree by Hilton Newark Penn Station, NJ doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Newark Penn Station, NJ.
Yes, DoubleTree by Hilton Newark Penn Station, NJ has a gym.
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