Hampton Inn & Suites By Hilton- Newark Airport Elizabeth
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Summary of reviewsHampton Inn & Suites By Hilton- Newark Airport Elizabeth receives generally positive feedback across various aspects, particularly thanks to its stellar location, comfortable rooms and friendly staff.
Situated conveniently near Newark International Airport and within walking distance to the Jersey Gardens Mall, the hotel serves as a prime hub for travelers and shoppers. With major attractions like Madison Square Garden and Cape Liberty Cruise Port a short drive away, guests frequently laud the hotel's clean, comfortable rooms and overall ease of access to needed amenities. Despite some complications with road access, the hotel's location is deemed valuable and convenient for both layovers and shopping excursions.
The rooms themselves are spacious, clean and modern, contributing to a pleasant stay. Guests appreciate the ample space, modern decor and tidiness with well-maintained common areas. Comfortable and spacious bedding adds to this, although some occasional maintenance issues are noted.
Cleanliness stands out as a strong point with rooms and common areas frequently described as spotless and well-maintained. Exceptions exist, such as specific instances of dusty furniture and minor cleanliness lapses which could be improved.
Staff interactions receive mixed reviews; while many commend the hotel for having friendly, professional and helpful staff, especially the housekeeping and certain exceptional members like a manager named Patrick, the front desk team has received criticism for being unprofessional and rude.
In terms of dining, the breakfast experience has mixed reactions. Some appreciate the complimentary service and reasonable choices, but there is significant feedback about the lack of variety and quality. The dinner options are limited, often pointing guests to look elsewhere for well-rounded dining experiences. However, the friendliness of staff at the cafe and bar, along with good cappuccinos, are positive highlights.
The family-friendly environment garners positive remarks with features like the availability of the Disney channel on TV, enjoyable breakfast options for children and ample room space enhancing family stays. Also noteworthy is the convenient shuttle service and accessible location, making travel with children easier. However, more specific family services or amenities could improve the experience.
Despite some frustrations with the free Wi-Fi being unreliable and slow and consistent maintenance issues with the pool facilities, the overall sentiment remains positive. Guests appreciate the on-site gym's functionality and 24/7 availability, albeit it is small and somewhat outdated.
Lastly, the parking situation is mixed; while convenient and sufficient for many, the high and sometimes unexpected parking fees and logistical issues are points of contention. In summary, Hampton Inn & Suites By Hilton- Newark Airport Elizabeth offers a mostly comfortable and attractive option for travelers, particularly those valuing a strong location, spacious rooms and friendly service.
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Situated conveniently near Newark International Airport and within walking distance to the Jersey Gardens Mall, the hotel serves as a prime hub for travelers and shoppers. With major attractions like Madison Square Garden and Cape Liberty Cruise Port a short drive away, guests frequently laud the hotel's clean, comfortable rooms and overall ease of access to needed amenities. Despite some complications with road access, the hotel's location is deemed valuable and convenient for both layovers and shopping excursions.
The rooms themselves are spacious, clean and modern, contributing to a pleasant stay. Guests appreciate the ample space, modern decor and tidiness with well-maintained common areas. Comfortable and spacious bedding adds to this, although some occasional maintenance issues are noted.
Cleanliness stands out as a strong point with rooms and common areas frequently described as spotless and well-maintained. Exceptions exist, such as specific instances of dusty furniture and minor cleanliness lapses which could be improved.
Staff interactions receive mixed reviews; while many commend the hotel for having friendly, professional and helpful staff, especially the housekeeping and certain exceptional members like a manager named Patrick, the front desk team has received criticism for being unprofessional and rude.
In terms of dining, the breakfast experience has mixed reactions. Some appreciate the complimentary service and reasonable choices, but there is significant feedback about the lack of variety and quality. The dinner options are limited, often pointing guests to look elsewhere for well-rounded dining experiences. However, the friendliness of staff at the cafe and bar, along with good cappuccinos, are positive highlights.
The family-friendly environment garners positive remarks with features like the availability of the Disney channel on TV, enjoyable breakfast options for children and ample room space enhancing family stays. Also noteworthy is the convenient shuttle service and accessible location, making travel with children easier. However, more specific family services or amenities could improve the experience.
Despite some frustrations with the free Wi-Fi being unreliable and slow and consistent maintenance issues with the pool facilities, the overall sentiment remains positive. Guests appreciate the on-site gym's functionality and 24/7 availability, albeit it is small and somewhat outdated.
Lastly, the parking situation is mixed; while convenient and sufficient for many, the high and sometimes unexpected parking fees and logistical issues are points of contention. In summary, Hampton Inn & Suites By Hilton- Newark Airport Elizabeth offers a mostly comfortable and attractive option for travelers, particularly those valuing a strong location, spacious rooms and friendly service.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Hampton Inn & Suites By Hilton near Newark Airport Elizabeth offers a stellar location for both travelers and shoppers alike. Situated within walking distance to the extensive Jersey Gardens Mall, it serves as a convenient hub for those looking to indulge in retail therapy. Additionally, the close proximity to Newark International Airport, coupled with a complimentary shuttle service, makes it an ideal choice for layovers or early morning flights. Guests frequently highlight the perfect location, emphasizing the ease of access to major attractions, including a short drive to Madison Square Garden and Cape Liberty Cruise Port. Despite a few mentions of complicated road access, the overwhelmingly positive reviews commend the hotel’s clean and comfortable rooms, friendly staff and overall convenient setting. With restaurants and essential facilities nearby, this hotel provides excellent value and convenience for shopping excursions and airport transits.
The breakfast experience at the Hampton Inn & Suites By Hilton - Newark Airport Elizabeth garnered mixed reviews from guests. While some appreciated the complimentary service, noting a reasonable variety of choices and tasty items like waffles and bagels, many found it lacking. Positive comments highlighted the good hot breakfast, healthy options and sufficient spread to meet basic needs. However, criticisms were prevalent with guests describing the breakfast as limited, basic or poor, often pointing to a lack of variety and insufficient quantity.
Complaints included the breakfast being meager, repetitive and not up to expectations with some guests finding it boring and disappointing. The service seemed rushed and overwhelmed, particularly during peak times. The use of paper plates and pre-packaged items, attributed to COVID-19 precautions, did not sit well with many, who felt the offerings were minimal, akin to vending machine snacks or airplane food.
There were also logistical issues with guests noting that the breakfast room was too small and the closing time too early. Some suggested extending breakfast hours and offering more variety to improve the experience. Overall, while the breakfast did have some bright spots, significant room for improvement was a recurring theme in the reviews.
Dinner options at the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth tend to be limited with many guests noting that the on-site restaurant and bar were either closed or lacking variety. The available food mostly comes from vending machines or a small store which closes early. Although some enjoyed a light dinner in the hotel lobby, including options like pizza and pasta, others found the quality unsatisfactory with one guest describing their pizza as inedible. The hotel's kitchen offers limited choices for dinner and service can be slow, as evidenced by a long wait for a simple macaroni cheese dish.
Alternatively, some guests opted to visit nearby locations such as the hotel across the road or a nearby IHOP, which offered a broader range of meals. Despite the shortcomings in dining options, the cafe in the hotel serves good cappuccinos and the staff generally receive commendations for their friendliness. However, the absence of breakfast and alcoholic beverages further limits the dining experience. Overall, the dinner options at this hotel may not meet the expectations for a fulfilling dining experience.
The rooms at the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth stand out for their spaciousness, comfort and cleanliness. Guests frequently mention the modern decor and recently renovated interiors, which contribute to the overall pleasant ambiance of the accommodation. The large beds and ample space in both the rooms and bathrooms receive consistent praise, creating a cozy and relaxing environment for travelers.
Cleanliness is a recurring highlight with many guests appreciating the spotless condition of their rooms upon check-in. The hotel maintains tidy common areas, further enhancing the welcoming atmosphere. Despite a few comments about occasional maintenance issues and some room configurations not meeting expectations, the general sentiment is positive.
Amenities such as modern furnishings and comfortable bedding add to the convenience and enjoyability of the stay. Some guests noted issues like air conditioning problems or minor inconveniences, but these did not significantly detract from the overall favorable reviews. The service-oriented staff and good location relative to the airport also contribute to making this hotel a reliable choice for travelers.
Overall, the spacious and well-maintained rooms, combined with a clean and modern aesthetic, make Hampton Inn & Suites By Hilton a strong contender for those seeking comfortable accommodation near Newark Airport.
Hampton Inn & Suites By Hilton- Newark Airport Elizabeth boasts largely positive feedback regarding the comfort of its beds. Guests frequently describe the beds as very comfortable and cozy, praising the high-quality mattresses and pillows. Many reviews highlight the spaciousness of the beds, including king and queen-sized options, which contribute to a restful night's sleep. Cleanliness is also a noted feature with clean and comfortable bedding being a consistent theme.
However, it's worth noting that a few guests had contrasting experiences, including issues with sagging edges on queen beds and the occasional hard mattress. Some also mentioned discomfort due to either hard or bad springs, while a few found the beds small for two people. Despite this, the overall sentiment leans heavily towards a good night's sleep, making it a reliable choice for travelers prioritizing bed comfort.
The Hampton Inn & Suites By Hilton- Newark Airport Elizabeth generally receives favorable remarks concerning its cleanliness. Guests often highlight the spotless, neat and tidy rooms, describing them as very clean, comfortable and spacious. The hotel's common areas are also frequently praised for their cleanliness and maintenance, contributing to an overall positive impression of the property's hygiene standards. Many appreciate the modern facilities, well-maintained bathrooms and the appealing, fresh environment throughout the hotel.
Despite these positives, there are sporadic mentions of less-than-ideal cleanliness with occasional reports of dusty furniture, stained drapes and remnants from previous guests. Some guests have noted specific issues like hair in the bathroom, dirty rugs and an unpleasant smell in hallways. Moreover, a few reviews mention that the housekeeping service could be more thorough and consistent with certain rooms not being cleaned to a satisfactory standard or on a regular schedule.
In summary, the hotel stands out for its general cleanliness and modern amenities, though there are areas where the cleaning standards could be improved to ensure a consistently pristine environment for all guests.
Guest feedback for the staff at Hampton Inn & Suites By Hilton- Newark Airport Elizabeth presents a mixed picture. Many reviewers commend the hotel for its friendly, professional and helpful staff, highlighting instances where staff members, including drivers and bar personnel, provided great service and went above and beyond to ensure a pleasant stay. Special mention is made of certain individuals who stood out, such as a manager named Patrick who was described as exceptional. Housekeeping and receptionists also received praise for their friendliness and willingness to assist.
However, there is also a significant amount of criticism regarding the front desk and reception staff, who were frequently described as rude, unhelpful and unfriendly. Several guests mentioned poor communication, a lack of professionalism and a general disinterest in providing good customer service. Some specific complaints included rude behavior during check-in, inattentiveness and unprofessional conduct during breakfast service.
Overall, while many guests had positive interactions with certain members of the staff, the inconsistency in service quality, especially at the front desk, seems to be a recurring issue that impacts the overall guest experience.
Travelers staying at the Hampton Inn & Suites By Hilton at Newark Airport Elizabeth often find the complimentary Wi-Fi less than satisfactory. While the hotel offers free Wi-Fi, guests frequently report experiencing weak signals, poor connectivity and slow speeds throughout their stay. Some visitors noted that the connection was patchy and would disconnect often, especially in the rooms. There were instances where the Wi-Fi wasn't available at all, even though it was advertised. Although there are some mentions of free Wi-Fi being helpful, the overall consensus highlights an unstable and unreliable internet service, which could be a significant point of frustration for those needing consistent online access.
The gym at the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth is a small, yet well-equipped facility that remains open 24/7, making it accessible at any time. While the gym's compact size is mentioned frequently, guests find it good enough to meet their fitness needs. It boasts a good selection of equipment, though some reviews point out a lack of amenities, such as wipes and a frequently empty water cooler. Despite being a bit outdated, the gym's overall functionality and accessibility receive positive feedback.
The Hampton Inn & Suites By Hilton- Newark Airport Elizabeth has faced consistent challenges with its pool facilities, which have been a source of significant disappointment for guests. Reviews frequently mention the pool being closed, not working or undergoing maintenance. Several guests noted that the pool's unavailability was not communicated prior to their stay, adding to their frustration. The inoperative state of the pool and hot tub stretched across multiple reviews, suggesting a long-term issue. Despite any other amenities the hotel may offer, the repeated closure of the pool leaves a notable gap in the guest experience.
The parking situation at the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth appears to be a mixed bag according to guest reviews. On the positive side, many guests found the parking to be convenient and plentiful with several mentioning that parking was available and easy to access. Some guests appreciated the free parking when it was offered, while others found the options suitable for specific needs, such as parking for cruise travelers.
However, a significant portion of guests expressed dissatisfaction with the paid parking system, noting that the cost was often high with charges ranging from $20 to over $60 per day. Some felt that the additional fees were excessive and not well-communicated, labeling them as hidden or unexpected. The parking system reportedly involved challenges such as construction debris, difficult access and areas that were not well-lit or monitored, contributing to a less secure feeling.
Additionally, inconsistency in parking charges, miscommunication about fees and complaints about overcharging were recurrent themes. Some mentioned a preference for complimentary parking, which would align better with their expectations of hotel amenities. Despite the general convenience of the location and parking availability, the recurring fees and logistical issues left a less favorable impression on some guests.
Hampton Inn & Suites By Hilton- Newark Airport Elizabeth appears to be quite a family-friendly destination with several appealing features for children and parents. The availability of the Disney channel on TV adds extra excitement for little ones and the breakfast options seemed well-suited for families, providing everything they needed. Reviewers frequently noted that children enjoyed their stay and found the environment comfortable, even for infants. The pool was a popular spot, described as nice for children and contributing to a fun family experience overall.
Additionally, the hotel's location, accessible rooms and good shuttle service were conveniences that made family travel easier, especially in navigating a trip with children. The ample room space and available garden were also highlighted positively. However, there are some issues to consider; one guest mentioned the smell of marijuana in their room, which irritated their children and another pointed out an incident where the elevator was broken, making transit less comfortable.
Despite a few concerns like the absence of specific family services or amenities and some criticisms, such as the lack of a front desk phone when needed, the hotel generally comes across as a supportive and family-oriented place to stay, particularly praised for its proximity to a nearby mall and its central location.
The Hampton Inn & Suites By Hilton in Newark Airport Elizabeth appears to surpass typical expectations for a three-star hotel with many guests indicating it could be rated higher. The facilities are modern, featuring spacious and clean rooms that have been renovated, creating a comfortable stay standard. The hotel stands out for being cleaner than the average three-star accommodation, offering better service and breakfast compared to many other hotels in the same category. Furthermore, its location and affordability make it an appealing choice for travelers, as it offers more bang for the buck than alternative options in the area. While some noted the service can sometimes be cold or lacking in interest, the overall feedback suggests the hotel delivers a consistently good experience in line with three-star expectations and often exceeding them.
The Hampton Inn & Suites By Hilton- Newark Airport Elizabeth has received mixed feedback from business travelers. On a positive note, it is frequently highlighted for its convenient and strategic location, particularly beneficial for those in town for business. Being close to The Jersey Mills Mall and an AMC movie theater adds to its appeal, providing easy access to shopping and entertainment options after a day of meetings.
However, certain aspects of the hotel leave room for improvement. The lack of reliable Wi-Fi was a common concern, which can be a significant drawback for those needing consistent internet access for work. The business center received criticism for not being welcoming with reports of issues at the work station and a general lack of co-working spaces. Despite this, the hotel offers conference facilities that are deemed adequate for small meetings.
While some business travelers found the accommodations conducive and business-friendly, others noted that the hotel might not entirely fit the needs of a business trip. The pre-authorization on the credit card at check-in was another point of contention for some guests.
Overall, while the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth offers a prime location and some business amenities, there are notable areas where it could enhance its services to better cater to business travelers.
The Hampton Inn & Suites By Hilton- Newark Airport Elizabeth appears to offer several accessibility features that cater to guests with disabilities. Many found the hotel easily accessible with rooms specifically designed to accommodate wheelchairs and accessible bathrooms. The hotel is also conveniently located near shopping areas and the airport, enhancing its accessibility for travelers. Early check-in options are available and staff members have been noted to assist guests to their rooms to ensure safety. However, there were occasional reports of non-functional elevators and general staff unmotivated behavior, which may affect the overall accessibility experience for some guests.
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Location
Breakfast
Complaints included the breakfast being meager, repetitive and not up to expectations with some guests finding it boring and disappointing. The service seemed rushed and overwhelmed, particularly during peak times. The use of paper plates and pre-packaged items, attributed to COVID-19 precautions, did not sit well with many, who felt the offerings were minimal, akin to vending machine snacks or airplane food.
There were also logistical issues with guests noting that the breakfast room was too small and the closing time too early. Some suggested extending breakfast hours and offering more variety to improve the experience. Overall, while the breakfast did have some bright spots, significant room for improvement was a recurring theme in the reviews.
Dinner
Alternatively, some guests opted to visit nearby locations such as the hotel across the road or a nearby IHOP, which offered a broader range of meals. Despite the shortcomings in dining options, the cafe in the hotel serves good cappuccinos and the staff generally receive commendations for their friendliness. However, the absence of breakfast and alcoholic beverages further limits the dining experience. Overall, the dinner options at this hotel may not meet the expectations for a fulfilling dining experience.
Rooms
Cleanliness is a recurring highlight with many guests appreciating the spotless condition of their rooms upon check-in. The hotel maintains tidy common areas, further enhancing the welcoming atmosphere. Despite a few comments about occasional maintenance issues and some room configurations not meeting expectations, the general sentiment is positive.
Amenities such as modern furnishings and comfortable bedding add to the convenience and enjoyability of the stay. Some guests noted issues like air conditioning problems or minor inconveniences, but these did not significantly detract from the overall favorable reviews. The service-oriented staff and good location relative to the airport also contribute to making this hotel a reliable choice for travelers.
Overall, the spacious and well-maintained rooms, combined with a clean and modern aesthetic, make Hampton Inn & Suites By Hilton a strong contender for those seeking comfortable accommodation near Newark Airport.
Beds
However, it's worth noting that a few guests had contrasting experiences, including issues with sagging edges on queen beds and the occasional hard mattress. Some also mentioned discomfort due to either hard or bad springs, while a few found the beds small for two people. Despite this, the overall sentiment leans heavily towards a good night's sleep, making it a reliable choice for travelers prioritizing bed comfort.
Cleanliness
Despite these positives, there are sporadic mentions of less-than-ideal cleanliness with occasional reports of dusty furniture, stained drapes and remnants from previous guests. Some guests have noted specific issues like hair in the bathroom, dirty rugs and an unpleasant smell in hallways. Moreover, a few reviews mention that the housekeeping service could be more thorough and consistent with certain rooms not being cleaned to a satisfactory standard or on a regular schedule.
In summary, the hotel stands out for its general cleanliness and modern amenities, though there are areas where the cleaning standards could be improved to ensure a consistently pristine environment for all guests.
Staff
However, there is also a significant amount of criticism regarding the front desk and reception staff, who were frequently described as rude, unhelpful and unfriendly. Several guests mentioned poor communication, a lack of professionalism and a general disinterest in providing good customer service. Some specific complaints included rude behavior during check-in, inattentiveness and unprofessional conduct during breakfast service.
Overall, while many guests had positive interactions with certain members of the staff, the inconsistency in service quality, especially at the front desk, seems to be a recurring issue that impacts the overall guest experience.
Wi-Fi
Gym
Pool
Parking
However, a significant portion of guests expressed dissatisfaction with the paid parking system, noting that the cost was often high with charges ranging from $20 to over $60 per day. Some felt that the additional fees were excessive and not well-communicated, labeling them as hidden or unexpected. The parking system reportedly involved challenges such as construction debris, difficult access and areas that were not well-lit or monitored, contributing to a less secure feeling.
Additionally, inconsistency in parking charges, miscommunication about fees and complaints about overcharging were recurrent themes. Some mentioned a preference for complimentary parking, which would align better with their expectations of hotel amenities. Despite the general convenience of the location and parking availability, the recurring fees and logistical issues left a less favorable impression on some guests.
Family
Additionally, the hotel's location, accessible rooms and good shuttle service were conveniences that made family travel easier, especially in navigating a trip with children. The ample room space and available garden were also highlighted positively. However, there are some issues to consider; one guest mentioned the smell of marijuana in their room, which irritated their children and another pointed out an incident where the elevator was broken, making transit less comfortable.
Despite a few concerns like the absence of specific family services or amenities and some criticisms, such as the lack of a front desk phone when needed, the hotel generally comes across as a supportive and family-oriented place to stay, particularly praised for its proximity to a nearby mall and its central location.
3 Star
Business
However, certain aspects of the hotel leave room for improvement. The lack of reliable Wi-Fi was a common concern, which can be a significant drawback for those needing consistent internet access for work. The business center received criticism for not being welcoming with reports of issues at the work station and a general lack of co-working spaces. Despite this, the hotel offers conference facilities that are deemed adequate for small meetings.
While some business travelers found the accommodations conducive and business-friendly, others noted that the hotel might not entirely fit the needs of a business trip. The pre-authorization on the credit card at check-in was another point of contention for some guests.
Overall, while the Hampton Inn & Suites By Hilton- Newark Airport Elizabeth offers a prime location and some business amenities, there are notable areas where it could enhance its services to better cater to business travelers.
Accessible
No, Hampton Inn & Suites By Hilton- Newark Airport Elizabeth doesn't have any pool.
No, a spa isn't available at Hampton Inn & Suites By Hilton- Newark Airport Elizabeth.
No, Hampton Inn & Suites By Hilton- Newark Airport Elizabeth doesn't allow dogs.
No, parking facilities aren't available at Hampton Inn & Suites By Hilton- Newark Airport Elizabeth.
Yes, Hampton Inn & Suites By Hilton- Newark Airport Elizabeth has a gym.
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