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Summary of reviews91 Aparthotel Jesmond Road has garnered consistently positive feedback, highlighted by its exceptional location near Jesmond Metro station, making it ideal for both business and leisure travelers. The prime location ensures easy access to Newcastle city center, bars, cafes, restaurants and amenities whilst maintaining a peaceful environment. Guests appreciate the ample free parking and find the check-in process efficient, enhancing the convenience of their stay.
The apartments are frequently praised for their spaciousness, cleanliness and modern design. They come well-equipped with kitchen areas, comfortable beds and additional amenities like large flat-screen TVs and welcome baskets, offering guests a cozy, home-like atmosphere suitable for both short and extended stays. Despite some minor cleanliness issues and occasional noise complaints, the overall feedback emphasizes the high standard of the accommodations.
Breakfast, typically served at the adjacent Holiday Inn, receives high marks for quality, variety and reasonable pricing. Guests commend the superb service, contributing to a pleasant dining experience. The hotel's restaurant, although described as expensive, offers lovely food, adding to the positive overall impression. The proximity to other dining options and complimentary amenities like coffee, tea, juice and Kit Kats enhance the dining experience.
The staff at 91 Aparthotel Jesmond Road are frequently highlighted for their friendliness and helpfulness, providing excellent customer service that contributes significantly to the guests' positive experiences. They are noted for their responsiveness, professionalism and ability to promptly resolve any issues.
The wifi service, while generally good and reliable with free coverage, has some inconsistencies with weak signals reported in a few areas. Nonetheless, most visitors found it sufficient for their needs.
Parking options are another strong point with ample free on-site parking and additional spaces at the nearby Holiday Inn. The presence of electrical car chargers and secure parking areas further add to the convenience.
The beds receive high praise for their comfort, particularly the large and super-king-size options. However, the sofa beds are often noted as uncomfortable, impacting the overall sleeping arrangements for some guests.
In summary, 91 Aparthotel Jesmond Road stands out for its exceptional location, modern and spacious apartments, excellent breakfast and superb customer service. The combination of these attributes, along with free parking and generally reliable wifi, makes it a highly recommended option for visitors to Newcastle, whether for a short visit or an extended stay. Show more
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Categories
Boutique-style Aparthotel
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
Small Aparthotel
3-Star Aparthotel
Room Types
StudioThis air-conditioned studio consists of a living area with a TV, and a bathroom fitted with either a bathtub or a shower and a hairdryer. Free toiletries are provided.
One-Bedroom ApartmentThis air-conditioned apartment consists of a living area with a TV, a well-equipped kitchen with a dining area, and a bathroom fitted with either a bathtub or a shower and a hairdryer. Free toiletries are provided.
This apartment sleeps a maximum of 3 people.
Two-Bedroom ApartmentThis air-conditioned apartment consists of a living area with a TV, a well-equipped kitchen with a dining area, and a bathroom fitted with either a bathtub or a shower and a hairdryer. Free toiletries are provided.
This apartment sleeps a maximum of 5 people.
King Studio with Sofa BedThis studio has a microwave, air conditioning and dishwasher.
With contemporary décor and furnishings, this studio also has exposed beams, feature brick walls, and views across the city.
This room is located on our 3rd floor which is accessible via stairs only.
Guest Reviews
8.2
Very Good
Location
The reviews for '91 Aparthotel Jesmond Road' overwhelmingly highlight its exceptional location, making it a preferred choice for many travelers. Situated near Jesmond Metro station, guests have easy access to public transportation and main roads, facilitating quick trips into Newcastle city center, just a short walk or taxi ride away. The proximity to bars, cafes, restaurants and amenities adds to the convenience, making it ideal for various purposes including university visits and attending events like weddings. The hotel’s quiet setting, despite being centrally located, offers a peaceful retreat.
Guests appreciated the ample free parking and found the check-in process efficient. The spacious, clean and well-equipped apartments provided a comfortable stay, often described as modern and beautifully designed. The helpful and friendly staff further enhanced the experience. This aparthotel is particularly noted for its value for money, convenient facilities and suitability for both short and long stays. Whether for business or leisure, its prime location makes it a standout option for those visiting Newcastle.
Breakfast
The breakfast at 91 Aparthotel Jesmond Road generally receives positive remarks from guests. Many appreciated the quality, describing it as good, very good and even super. Breakfast is typically served at the adjacent Holiday Inn, which is noted for its great variety and delicious options, including a buffet that many found tasty and satisfying. Guests frequently mention the reasonable price with breakfast included, highlighting it as excellent value for money. The staff receive praise for their superb service and friendliness, contributing to an overall pleasant breakfast experience. A few guests mentioned some minor inconveniences, such as the need to request additional items during breakfast and booking issues. However, the consensus is that breakfast adds significant value to a stay at the aparthotel.
Dinner
91 Aparthotel Jesmond Road offers guests the convenience of enjoying a meal on-site with the hotel's restaurant gaining positive remarks for its lovely food and particularly memorable Bread and Butter pudding. Although the hotel restaurant is described as quite expensive, the food quality is praised. For variety, guests have the option to use the bar and restaurant of the adjacent Holiday Inn. The hotel also provides amenities such as coffee, tea, juice and Kit Kats, enhancing the overall experience. The location is advantageous with easy access to nearby bars and restaurants, complemented by the bonus of free parking.
Rooms
'91 Aparthotel Jesmond Road' offers a variety of accommodations that consistently impress with their spaciousness and cleanliness. The apartments, often featuring modern decor and well-equipped kitchen areas, provide plenty of room, making them particularly suitable for families or groups. Guests have praised the large rooms and comfortable beds, noting the cozy and quiet environment.
The modern design and thoughtful layouts contribute to a comfortable stay with each apartment hosting everything needed for an extended visit, including facilities like a shower, fridge, microwave and stylish touches. Some rooms come with additional amenities like welcome baskets and large flat-screen TVs, enhancing the overall experience.
Although some units have occasional noise issues or outdated decor, the overall feedback highlights the generous space and excellent amenities. The apartments are described as perfect for longer stays with functional kitchenettes and living areas, making them ideal for travelers seeking a home-like environment.
Conveniently located within walking distance to the city, the accommodations also offer perks like free parking and easy access to nearby attractions. Overall, the apartments at '91 Aparthotel Jesmond Road' are celebrated for their spaciousness, cleanliness and modern, cozy atmosphere.
Beds
The reviews of '91 Aparthotel Jesmond Road' highlight a generally positive experience with the beds provided. Guests consistently mentioned that the beds were comfortable, cozy and clean, often praising the large, king-size and super-king-size options for providing an extra level of comfort. Many found the bedding neat and the mattresses extremely comfortable, making for a pleasant night's sleep. The clean and comfortable sheets, along with comfortable bedding, contributed to guest satisfaction.
However, not all feedback about the sleeping arrangements was entirely positive. There were a few comments about the beds being stiff or hard with some mentioning discomfort from the mattresses and pillows. The sofa beds, in particular, received numerous complaints for being uncomfortable, often described as unsuitable for a good night's sleep due to thin mattresses, dirty bedding or even broken frames. These issues sometimes resulted in guests experiencing backaches or disrupted sleep.
Despite these drawbacks, the main beds received high praise, often described as very comfortable and suitable for a restful stay. The overall cleanliness and comfort of the main beds stood out as a key strength of the hotel, providing a reliable option for guests seeking a comfortable place to rest.
Cleanliness
Situated on Jesmond Road, the '91 Aparthotel' receives high marks for its cleanliness and modern decor. The rooms and apartments are frequently described as very clean, tidy and spacious, providing guests with a comfortable and well-kept environment. The property features clean and modern facilities, from the bedrooms to the bathrooms, making for an overall impressive level of cleanliness throughout.
Daily cleaning services ensure that accommodations are kept neat and well-maintained with many guests appreciating the consistent tidiness of their living spaces. The apartments are also described as well-equipped, ensuring a functional and relaxing stay for visitors.
However, some reviews point out areas needing improvement. Common areas and some furnishings show signs of wear and could benefit from a refresh or deeper cleaning. Issues such as stained carpets, marked chairs and occasional lapses in thoroughness—like dirty dishes in the dishwasher or missed spots—have been mentioned.
Despite these few drawbacks, the majority of guests highlight the cleanliness, modern design and spaciousness as key reasons for their satisfaction with '91 Aparthotel Jesmond Road.'
Staff
The staff at 91 Aparthotel Jesmond Road are frequently praised for their friendliness and helpfulness. Numerous guests report a warm welcome upon arrival, citing exceptionally friendly and polite reception staff. Guests also highlight the superb customer service with special mentions of staff going above and beyond to meet their needs, such as delivering and replacing clean sheets and towels daily without being asked.
The team at reception plays a crucial role in ensuring guests have a pleasant stay, handling situations efficiently and maintaining a cheerful demeanor. This consistent helpfulness extends to all areas of the hotel, including the front of house and cleaning staff, who are described as very accommodating and attentive to guests' needs.
Guests appreciate the staff’s responsiveness and professionalism, often noting their ability to swiftly address any issues that arise. Despite occasional minor problems, the management and staff's dedication to resolving these promptly and with courtesy stands out.
The atmosphere created by the welcoming and chatty staff contributes significantly to the overall positive experience at the hotel. Their consistent kindness and excellent service make 91 Aparthotel Jesmond Road a recommended destination for those seeking a friendly and accommodating lodging experience.
Wi-Fi
At '91 Aparthotel Jesmond Road', the experience with the wifi has generally been positive, although not without some inconsistencies. Many guests have commended the hotel for its good, fast and reliable wifi, highlighting that the service is free and offers good coverage. However, there have also been reports of limited wifi signal and weak connectivity in some areas with instances where the internet connection dropped or was difficult to connect to. Despite these occasional issues, several guests have noted that they faced no wifi problems during their stay, suggesting that the wifi performance can vary but generally meets the needs of most visitors.
Parking
'91 Aparthotel Jesmond Road' offers a range of parking options primarily earning positive feedback from guests. Free parking on-site is a frequently noted highlight with many finding it conveniently located outside the apartments. Some guests found additional parking spaces available at the adjacent Holiday Inn, also free of charge. The presence of electrical car chargers and secure, fenced parking areas further enhance the facility's appeal. Despite some reviews mentioning that parking can be tricky or limited, especially on weekends or busy roads, most guests managed to find adequate parking. On-site parking was appreciated for saving the need to venture into town. Overall, guests found the parking situation to be manageable with numerous praising its convenience and accessibility.
Boutique-Style
Nestled conveniently next to a Holiday Inn, 91 Aparthotel Jesmond Road impresses guests with its stylish, boutique-style decor and furnishings. The hotel features well-appointed, clean and modern apartments, offering a comfortable and inviting atmosphere. Each unit exudes a chic and modern aesthetic, complemented by thoughtful, stylish touches throughout the interiors. The hotel is not only praised for its attractive and modern facilities but also for its practical central location, which boasts excellent transport links. Beyond the aesthetic appeal, the aparthotel stands out for being dog-friendly, making it an appealing choice for pet owners. Whether catering to large groups looking for spacious accommodations or solo travelers seeking a cozy yet stylish retreat, 91 Aparthotel Jesmond Road delivers a blend of comfort and contemporary elegance.
No, 91 Aparthotel Jesmond Road doesn't have any pool.
No, a spa isn't available at 91 Aparthotel Jesmond Road.
Yes, 91 Aparthotel Jesmond Road welcomes dogs.
Yes, parking facilities are available at 91 Aparthotel Jesmond Road.
No, 91 Aparthotel Jesmond Road doesn't have a gym.