The Vanderbilt, Auberge Resorts Collection
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Summary of reviewsThe Vanderbilt, Auberge Resorts Collection offers beautiful rooms, although some may need renovation. While some guests have complained about the strange use of space and lack of storage in bathrooms, others have appreciated the aesthetic of the space. The hotel has gained a reputation for its cleanliness with guests describing it as spotless and immaculate. The staff is exceptional with guests raving about their friendly and kind demeanor, particularly the front desk staff and rock star concierge, Morgan. Despite a few minor hiccups with wait staff, the overall service is top-notch and makes for a delightful stay at The Vanderbilt.
Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Guest Reviews
The Vanderbilt, Auberge Resorts Collection has some beautiful rooms, although some are in need of renovation. Some guests complained of bland and dated rooms with strange use of space and no storage in bathrooms. Others found the rooms to be very small, cramped and dorm-like with tiny or old bathrooms, no drawers and no dressers. However, there were still positive phrases about the rooms with many guests appreciating the beauty of the space. Some guest reviews mentioned the need for better lighting, harder pillows and larger TVs in the bedroom, while others reported issues with the blinds and peeling paint. Additionally, some guests complained about raw dough on top of flatbread and no hair dryer provided. Overall, there are still some areas for improvement, but guests seem to enjoy the aesthetic of the rooms at The Vanderbilt.
The Vanderbilt, Auberge Resorts Collection, has gained quite a reputation for its cleanliness. The hotel boasts an immaculate facility with guests describing it as pristine and spotless. The staff has worked successfully to ensure that every room is thoroughly cleaned, leaving no stone unturned. The carpets are immaculate, the mirrors and chandeliers have a lustrous shine and there are no signs of dirt, dust or stains in the guest rooms. Moreover, they maintain the hygienic standards by paying attention to the minutest details, such as ensuring that there are no stray hairs and the absence of even a single candy wrapper. The hotel's guests are more than pleased with the cleaning staff's hard work, leaving them with nothing but positive reviews.
The staff at The Vanderbilt, Auberge Resorts Collection is nothing short of exceptional. Guests rave about the friendly and kind demeanor of the employees who go above and beyond to provide exceptional service. The front desk staff is particularly commendable with many guests commenting on the lovely personalities of those working the desk. Morgan, the rock star concierge, is also highly praised for his excellent recommendations and attentive service. Even after her shift, Allison personally brought up coffee capsules to a guest's room, demonstrating the level of care and attention to detail provided by the staff. The servers are also outstanding and incredibly friendly and helpful. Despite a few minor hiccups with some guests waiting longer than expected for service from wait staff, the staff overall is top-notch and makes for a delightful stay at The Vanderbilt.
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Rooms
Cleanliness
Staff
No, The Vanderbilt, Auberge Resorts Collection doesn't have any pool.
Yes, a spa is available at The Vanderbilt, Auberge Resorts Collection.
Yes, The Vanderbilt, Auberge Resorts Collection welcomes dogs.
Yes, parking facilities are available at The Vanderbilt, Auberge Resorts Collection.
Yes, The Vanderbilt, Auberge Resorts Collection has a gym.
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