Best Western Hotel Schmoeker-Hof

Norderstedt 53.72220100, 10.02561500 , Oststr. 18 (Show on Map)
8.1
Very Good


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Summary of reviewsBest Western Hotel Schmoeker-Hof emerges as a well-regarded destination, particularly for business travelers, families and guests seeking a peaceful stopover near Hamburg. Its tranquil location, surrounded by greenery and close to a nature reserve, provides a serene retreat despite being situated in an industrial zone. The hotel's excellent access to highways and public transportation makes it convenient for those heading to Denmark or Scandinavia and its proximity to Kulturwerk am See is noted for guests attending events.

The hotel's breakfast receives widespread acclaim for its high quality and variety with a plentiful and well-presented buffet catering to diverse tastes, including vegetarians. The service during breakfast is exceptional with staff consistently described as world-class, friendly and attentive. Dining in the on-site restaurant also impresses, offering excellent and professional service, a range of tasty dishes and a cozy atmosphere complemented by an outdoor courtyard.

Guests frequently commend the rooms for being spacious, clean, modern and well-equipped, providing comfort and a pleasant stay. Although occasional issues with room size, cabinet space and temperature control are noted, the overall room experience is positive, bolstered by the helpful and friendly staff.

Cleanliness is a standout feature with the hotel maintaining a very clean and stylish environment. Guests appreciate the well-maintained rooms and facilities, contributing to a relaxing stay. The staff's friendliness and professionalism across all areas of the hotel are repeatedly highlighted, enhancing the overall guest experience.

The hotel offers reliable free WiFi, although some guests experience connectivity issues. Parking options are plentiful and convenient, despite occasional challenges with finding spots or navigating the garage. The family-friendly nature of the hotel is evident with spacious family rooms, child-friendly amenities and a welcoming atmosphere.

In summary, Best Western Hotel Schmoeker-Hof is highly recommended for its peaceful location, exceptional breakfast and dining services, clean and comfortable rooms and outstanding staff. It provides excellent value for various types of travelers, especially those on business or family trips, ensuring a pleasant and memorable stay.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

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4-Star Hotel

Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Twin Room with Two Single Beds Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Comfort Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.

Two-Bedroom Family Room with Four Single Beds The spacious family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 4 beds.

Family Twin Room with Sofa Bed Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a tea and coffee maker, a wardrobe, a tiled floor, heating and a flat-screen TV with satellite channels. The unit has 3 beds.

Comfort Twin Room With Sleep Chair Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Comfort Twin Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Best Western Hotel Schmoeker-Hof is favorably situated for travelers heading to Denmark or Scandinavia with easy access from the highway and excellent connections to public transportation. The hotel is nestled in a tranquil area surrounded by greenery and near a nature reserve, offering a peaceful retreat despite its proximity to a busy industrial zone. Guests appreciate the quiet, rural ambiance, which makes it a great place for overnight stays or short-term bookings. The location is also well-regarded for those attending events at the nearby Kulturwerk am See.

While the hotel is about a half-hour drive from Hamburg's city center and somewhat distant from the airport, its serene environment and quiet surroundings compensate for the remoteness. Guests often highlight the value for money and the hotel's convenience, particularly for business travelers or those on road trips. The nearby forest and park add recreational value, making it a flexible choice for both relaxation and transit. Despite being in an industrial zone, the hotel provides a quiet respite with minimal traffic noise.

In summary, Best Western Hotel Schmoeker-Hof is ideally positioned for those in transit or looking for a peaceful stopover near Hamburg with excellent highway access and a quiet, green setting.

Breakfast
Reviews about the breakfast at Best Western Hotel Schmoeker-Hof are overwhelmingly positive. Guests frequently highlight the breakfast as a standout feature, describing it as sensational, exceptionally good and delicious. Many reviewers appreciated the extensive and diverse selection, noting a huge variety of fresh and nicely arranged options.

The breakfast buffet consistently received praise for being plentiful and rich, offering something to suit all tastes, including specific mentions of great offers for vegetarians. The quality and presentation of the food were frequently commended with several guests mentioning that the breakfast exceeded their expectations. Service during breakfast was also a highlight with staff described as world-class, friendly and very attentive.

The breakfast room was noted for its cozy and bright atmosphere, contributing positively to the dining experience. While there were some comments regarding the price of breakfast being a bit high for families, the general consensus is that the breakfast offers good value for money given the quality and variety provided.

In summary, the breakfast at Best Western Hotel Schmoeker-Hof is highly regarded, combining a wide selection of delicious food with exceptional service, making it a notable aspect of guests’ stays.

Dinner
At Best Western Hotel Schmoeker-Hof, dining is a highlight with many praise-worthy features. The on-site restaurant receives commendations for its excellent and professional service, offering a range of delicious dishes that cater to all palates, including vegetarians. Many guests found the food to be not only tasty but also of great quality with sufficiently portioned meals and affordable pricing. The dinner menu, particularly the schnitzel and steaks, is a repeated delight, although there were occasional mentions of chewy steak.

The restaurant’s evening buffet stands out as a positive surprise, delivering a variety of dishes and meeting guests' expectations for both flavor and presentation. The cozy atmosphere, enhanced by a courtyard for outdoor dining, adds to the dining experience. Additionally, the restaurant is recognized for maintaining high standards and preparing light meals paired with surprise desserts, making each visit memorable.

Overall, the culinary offerings at the Best Western Hotel Schmoeker-Hof are highly recommended with guests expressing particular enjoyment of the delicious food, excellent cuisine and attentive service. Despite minor language barriers with some staff, the restaurant's balanced menu and tasty meals leave a lasting positive impression on travelers.

Rooms
The rooms at Best Western Hotel Schmoeker-Hof offer a mix of experiences based on guest feedback. Many guests appreciate the spacious and well-furnished rooms, which are often described as clean, modern and comfortable. The family rooms, in particular, are noted for being roomy and well-suited for groups with features like connecting doors and separate sleeping areas for children. Numerous reviews highlight the modern amenities and thoughtful room decor with plenty of power outlets, comfortable chairs and good lighting.

While some reviews mention excellent cleanliness and stylish furnishings, other comments point to areas that need improvement, such as the small size of certain rooms, limited cabinet space and occasional noise disruptions. The temperature control seems to be an issue for some with rooms being described as tropically warm or excessively hot.

Reviewers also frequently mention the friendliness and helpfulness of the staff, contributing positively to their stay. However, the dark hallways and outdated feel of some rooms are noted as detracting factors. Despite some complaints about smaller rooms and ventilation issues, many guests found their accommodations to be functional and well-equipped with commendable features like modern bathrooms, comfortable beds and even special touches like kettles with coffee and tea.

In summary, while there are some inconsistencies and areas needing updates, the overall impression of the rooms is favorable due to their spacious, clean and modern qualities paired with strong customer service.

Beds
The beds at Best Western Hotel Schmoeker-Hof receive a variety of opinions from guests. A significant number appreciate the clean and comfortable nature of the beds, noting that they slept very well on the comfortable, cozy and soft mattresses. The modern rooms also add to the comfort levels with many mentioning the quality beds and great linen and pillows. For families, the rooms and beds were particularly noted for their comfort.

However, not all feedback is entirely positive. Some guests found the beds too soft, while others experienced issues such as beds separating or sliding apart due to wheels. Instances of receiving two single beds instead of a promised double bed also surfaced, causing inconvenience for couples. Additionally, some beds quickly formed hollows and a few guests reported discomfort from sagging mattresses and poor soundproofing.

Despite these issues, the overall sentiment leans towards a satisfactory sleep experience with most guests commending the comfortable and clean beds that contribute to a pleasant stay.

Cleanliness
Nestled in a peaceful location, Best Western Hotel Schmoeker-Hof offers a clean and stylish retreat for travelers. The hotel impresses with its overall cleanliness and pleasant atmosphere, making for a pleasant and comfortable stay. Rooms are consistently praised for being very clean, modern and well-equipped, offering ample space and stylish furnishings. The bathrooms, too, are noted for their spaciousness and cleanliness.

Guests frequently highlight the hotel's super clean condition, from the rooms to the overall facilities. The tidy and well-maintained rooms provide a relaxing environment, suitable for both business and leisure travelers. The hotel's ambiance, described as very chic, adds to the visual appeal, creating a welcoming atmosphere.

Staff at the hotel are frequently commended for their kindness and helpfulness, contributing to the positive guest experience. The family rooms, featuring two bedrooms and the airy, quiet setting of the hotel further enhance the stay. Additionally, the breakfast receives favorable mentions, complementing the overall cleanliness and fresh feel of the restaurant.

Though there have been occasional minor issues such as worn-out carpets in corridors and some ageing aspects of the hotel, the meticulous attention to cleanliness in rooms stands out as a definitive positive aspect. Despite some isolated concerns regarding odors and specific areas needing better upkeep, the exemplary cleanliness and modern appeal of the hotel remain a strong highlight among guest reviews.

Overall, Best Western Hotel Schmoeker-Hof is lauded for offering a very clean, pleasant and modern lodging experience, making it a commendable choice for those visiting the area.

Staff
The staff at Best Western Hotel Schmoeker-Hof consistently receive high praise for their friendliness, professionalism and attentiveness across all areas of the hotel. Guests repeatedly note the exceptional customer service at both the reception and restaurant with many mentioning the welcoming check-in process and efficient, helpful assistance throughout their stay. The team is described as very accommodating, always approachable and dedicated to addressing guests' needs promptly.

The breakfast staff, in particular, garner commendations for their courteous and attentive service, contributing significantly to the pleasant dining experience. Even late arrivals are met with great service and the "older" lady at breakfast receives specific acknowledgment for her friendliness. Despite some minor inconsistencies, such as the occasional language barrier or a less responsive receptionist, the overall sentiment is overwhelmingly positive, portraying a picture of a well-organized and customer-focused team.

Additionally, the housekeeping staff are praised for their thoroughness and efficiency, ensuring a clean and comfortable environment for guests. The hotel's employees are often characterized as knowledgeable and proficient, enhancing the overall guest experience with their professional demeanor and welcoming attitude.

Overall, the staff at Best Western Hotel Schmoeker-Hof leave a lasting impression with their genuine friendliness and commitment to excellent service being a significant highlight for many visitors.

Wi-Fi
The WiFi at Best Western Hotel Schmoeker-Hof has mixed reviews. Some guests found the WiFi to be reliable and praised its quality in both rooms and common areas. The availability of free WiFi is a positive feature mentioned. However, many guests experienced issues with connectivity, describing the WiFi signal as poor, weak and unstable. Problems such as having to repeatedly sign in or reactivate the connection were also noted. While some had a seamless experience, the inconsistency in service suggests potential improvements might be needed.

Parking
Best Western Hotel Schmoeker-Hof offers a variety of parking options, making it generally convenient for guests. Ample and free parking is available directly in front of the hotel, which many guests found to be a significant advantage. Secure garage parking is also an option, though it comes at an extra cost and can be somewhat difficult to navigate. While on-street parking is sufficient and often free, finding a spot can be challenging, especially late in the day. There are also paid parking options, including an underground garage which some guests found expensive and not user-friendly. Overall, while there are several parking possibilities, limited spaces and difficulty accessing some facilities were noted by a few guests.

Family
Best Western Hotel Schmoeker-Hof offers an exceptional experience for families with children. The spacious and well-appointed family rooms are a standout feature, often described as consisting of two bedrooms, ensuring privacy and comfort for both adults and kids. The children's rooms come equipped with large beds and their own TV, adding a touch of home away from home.

Guests frequently highlight the family-friendly nature of the hotel, noting the excellent service tailored to families' needs. The hotel also boasts amenities like a varied and delicious breakfast buffet, which is often cited as a family highlight. For meals, the on-site restaurant offers delicious and affordable options and there's even a delightful Indian mini restaurant just around the corner for a change of pace.

Parking is hassle-free with spacious spaces that accommodate family vehicles and the hotel's proximity to attractions like the cat show location adds extra convenience. Clean and modern with rooms featuring baths and terraces, the hotel ensures a comfortable stay.

In summary, the Best Western Hotel Schmoeker-Hof emerges as a top choice for families, providing excellent room configurations, child-friendly amenities and a welcoming environment perfect for family vacations or celebrations.

Business
Best Western Hotel Schmoeker-Hof provides an ideal setting for business travelers, featuring a prime location in a charming town that meets the needs of those visiting for work. The hotel boasts modern facilities and sophisticated equipment, ensuring a comfortable stay. Cleanliness is a top priority with guests consistently noting the overall cleanliness and pleasant atmosphere.

Parking is hassle-free with ample free parking spaces available. The hotel has spacious and quiet rooms, providing a conducive environment for productivity. High-speed Wi-Fi access supports efficient online meetings and other business activities.

The staff at Best Western Hotel Schmoeker-Hof are known for being helpful and accommodating, ready to assist with any business-related needs. Large meeting rooms are available, catering well to business gatherings or conferences.

Although the door lock system can be tricky, this minor issue is overshadowed by the hotel's many benefits. The strategic location near business partners and workplaces makes it convenient for a working weekend or a business trip. Overall, this hotel comes highly recommended for business travelers looking for comfort and efficiency.

Dog Friendly
Best Western Hotel Schmoeker-Hof is highly praised for its dog-friendly amenities and services. Guests frequently mention the ease of bringing their dogs along, highlighting the welcoming nature of the hotel towards furry companions. Dogs are warmly received and greeted with treats, making the stay enjoyable for both pets and their owners.

The hotel goes above and beyond by providing comfortable dog beds and bowls in the rooms, ensuring that pets have a cozy place to rest. Reviews often note the thoughtful inclusion of a dog mat, treats and sometimes even a special basket with food and water bowls ready upon arrival. These little extras have been well appreciated by pet owners.

Pet-friendliness is a significant aspect of the hotel, making it a convenient and comfortable choice for a short stay of one or two nights with pets. The effort to accommodate dogs is evident and both humans and pets feel welcomed upon arrival. Overall, Best Western Hotel Schmoeker-Hof is recognized for its considerate approach towards guests traveling with their dogs, providing a hassle-free and pleasant experience.


No, Best Western Hotel Schmoeker-Hof doesn't have any pool.

No, a spa isn't available at Best Western Hotel Schmoeker-Hof.

Yes, Best Western Hotel Schmoeker-Hof welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Schmoeker-Hof.

No, Best Western Hotel Schmoeker-Hof doesn't have a gym.

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