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Summary of reviewsThe DoubleTree by Hilton Edinburgh - Queensferry Crossing consistently impresses guests with its prime location, exceptional service and comfortable accommodations. Nestled alongside the picturesque Queensferry Crossing, the hotel offers stunning views of the iconic bridges and serene river surroundings. Its proximity to transport links, including motorways, bus stops and train stations, makes it convenient for exploring Edinburgh and Glasgow and it’s particularly favored for both personal and professional visits due to its accessibility to key sites and the airport.
Guests rave about the extensive and delicious breakfast offerings, featuring a variety of hot dishes, cereals, fresh fruit and pastries, all complemented by the breathtaking views from the dining area. The Shore restaurant also receives praise for its lovely atmosphere and delectable meals, although some note occasional inconsistencies in food quality and service speed.
The rooms are a highlight, described as spacious, modern and spotlessly clean. Many guests appreciate the quiet environment despite the hotel's proximity to the motorway, as well as the thoughtful amenities like mini fridges, comfortable beds and spacious bathrooms. Housekeeping staff are commended for maintaining high cleanliness standards and providing attentive service.
The friendly and professional staff are frequently highlighted for enhancing the guest experience. From the front desk to the restaurant personnel, the team is noted for their warm hospitality and efficiency, contributing to a welcoming atmosphere.
Additional amenities such as reliable WiFi, ample parking and accessibility features make the hotel suitable for various types of travelers, including families and business guests. The property's modern facilities, coupled with its tranquil yet convenient location, leave a lasting impression on visitors.
Overall, the DoubleTree by Hilton Edinburgh - Queensferry Crossing stands out as an exemplary four-star hotel, providing a comfortable and enjoyable stay with excellent service, impressive views and well-maintained accommodations. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Answers last updated by DoubleTree by Hilton Edinburgh - Queensferry Crossing
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
King RoomExperience a relaxing stay in this modern, stylish guest room. This room includes a king-sized bed and a bathroom with a walk-in shower or bathtub. Work in comfort at the work desk with complimentary WiFi and tea & coffee making facilities. Also included is a 40-inch HDTV, USB ports, mini fridge and in room safe. This room sleeps 2 adults.
Deluxe King Room with ViewGuests can enjoy views of the River Forth from this room. Additional amenities include bathrobes and slippers, and upgraded amenities.
Additional features include en-suite facilities with a walk-in shower, and a work area with a 40-inch HDTV with a media hub.
Junior King Suite with ViewEnjoy a relaxing stay with a view in a modern and stylish Junior Suites with river and bridge views. With large floor to ceiling windows and balcony access the spacious suite features one king bed, a seating area to take in the wonderful views and a large bathroom with a freestanding bath and separate shower. Work in comfort at the work desk with complimentary WiFi, water, snacks and tea & coffee making facilities. Also included is a 40-inch HDTV, USB ports, mini fridge and in room safe. This room sleeps 2 adults.
Twin Room - Mobility AccessOur thoughtfully designed Twin Accessible Room offers a king-sized bed, a roll-in shower and emergency pull cords if needed. Work in comfort at the work desk with complimentary WiFi, water and tea and coffee facilities. Also included is a 40-inch HDTV, USB ports, mini fridge and in room safe. This room sleeps 2 adults.
King Room with ViewEnjoy a relaxing stay with a view in a modern and stylish guest room. This room includes floor to ceiling windows, a king-sized bed and a bathroom with a with a walk-in shower or bathtub. Work in comfort at the work desk with complimentary WiFi, water and tea and coffee facilities. Also included is a 40-inch HDTV, USB ports, mini fridge and in room safe. This room sleeps 2 adults.
Deluxe King RoomEnjoy a relaxing stay in a modern and stylish Deluxe room. This room includes floor to ceiling windows, a king-sized bed and a bathroom with a walk-in shower and bathrobe and slippers. Work in comfort at the work desk with complimentary WiFi, water and tea and coffee facilities. Also included is a 40-inch HDTV, USB ports, mini fridge and in room safe. This room sleeps 2 adults
King Room - Mobility Accessible The double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Connecting Family King RoomThe spacious quadruple room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled alongside the breathtaking Queensferry Crossing, the DoubleTree by Hilton Edinburgh - Queensferry Crossing boasts an enviable location that garners high praise from guests. Many reviews highlight its excellent positioning with stunning views of the iconic bridges and the serene surroundings overlooking the river. The proximity to transport links makes it incredibly convenient for guests looking to explore Edinburgh and Glasgow with easy access to motorways, bus stops and train stations.
Guests find it particularly convenient for both personal and professional visits, as it is close to key sites like Rosyth Naval Base and offers quick routes into Edinburgh Airport and central Edinburgh. The peaceful and picturesque setting is often described as ideal for relaxation while still being connected to urban attractions.
The ease of access for day trips into Edinburgh, proximity to the airport and comfortable facilities amplify the appeal of this locale. Guests appreciate the efficient service complemented by the stunning views, making it perfect for both leisure travel and short stopovers en route to the Highlands. The availability of local amenities and good public transport connections further enhance the overall convenience and accessibility of this hotel. The surrounding area’s beauty, combined with the serene yet strategic location, leaves a lasting impression on all who visit.
Breakfast
The breakfast experience at DoubleTree by Hilton Edinburgh - Queensferry Crossing generally receives high praise from guests. Many reviews highlight the delicious food and extensive variety with several guests specifically appreciating the typically Scottish offerings and the chance to enjoy haggis. The buffet style allows for a full range of options, including hot dishes, cereals, toast, fresh fruit and pastries, ensuring there's something for everyone. The quality is often described as excellent or superb and the breakfast is well-organized and plentiful.
Guests also frequently mention the stunning views of the Queensferry bridges which enhance their breakfast experience. Numerous reviews specifically commend the friendly and efficient breakfast staff, adding to the positive dining environment.
However, a few areas for improvement are noted. Some guests found the hot dishes not warm enough and were disappointed with the limited gluten-free options and the absence of alternative milks other than soya. There were occasional mentions of the breakfast room being too hot and some hot food items appearing tired from sitting out too long. Despite these points, the overall sentiment reflects a highly satisfying breakfast experience that contributes significantly to the hotel's appeal.
Dinner
The dining experience at DoubleTree by Hilton Edinburgh - Queensferry Crossing's Shore restaurant garners mixed reviews, though the majority of guests share positive sentiments. Many praise the food as delicious, excellent and fantastic with some highlighting specific meals such as steak sandwiches and quick service delivery. The atmosphere is often described as lovely and the views of the Queensferry Bridge add to the dining pleasure.
Guests frequently commend the helpful and friendly restaurant staff and the overall service is generally noted as faultless. Breakfasts, in particular, receive high marks for their deliciousness. The quality and presentation of the food further enhance the dining experience for many.
However, there are mentions of inconsistencies. Some guests report food being overrated, bland or even inedible and a few specific dishes, like steak and minestrone soup, fail to impress. The restaurant's temperature can be uncomfortably cold and service may be slow at times due to bar staff also serving tables. Despite the variance, the positive reviews far outweigh the negatives, making the Shore restaurant a notable feature of the hotel.
Rooms
DoubleTree by Hilton Edinburgh - Queensferry Crossing offers a remarkable experience with its spacious, modern rooms. Guests consistently praise the cleanliness and comfort, highlighting the excellent size and stylish design of the rooms. Many reviews mention the breathtaking views of the Queensferry Crossing and the river, making the stay even more enjoyable.
The rooms are well-equipped with modern amenities like mini fridges, comfortable beds and spacious bathrooms, some of which include both bathtubs and showers. Guests appreciate thoughtful touches such as robes, slippers and advanced lighting features, enhancing the overall comfort level.
Despite being near the motorway, the rooms are quiet, contributing to a restful stay. The decor is modern and well-maintained, although a few reviews note minor wear on window frames and furnishings. Some guests find the room signage a bit confusing and mention occasional maintenance issues like drainage problems, but these are overshadowed by the overall high-quality experience.
Housekeeping receives commendations for the spotless condition of the rooms, which are serviced daily. The staff is noted for their politeness and efficiency, adding to the hotel’s welcoming atmosphere.
Ultimately, the DoubleTree by Hilton Edinburgh - Queensferry Crossing delivers a comfortable and pleasant stay with its clean, spacious and well-equipped rooms, coupled with stunning views and exceptional service.
Beds
Guests consistently praised the beds at DoubleTree by Hilton Edinburgh - Queensferry Crossing for their exceptional comfort and size. The beds were frequently described as very big, huge and spacious, catering well to various needs, including comfortably fitting three people. Many reviewers noted the beds as extremely comfortable with terms such as superb, great and amazing being used repeatedly.
Cleanliness and modernity were additional highlights with many guests appreciating the spotless and modern quality of the beds and bedding. Positive mentions also extended to the pillows and duvet with some reviewers describing them as soft and comfortable. Some beds were noted to be a bit too hard or the bedding quality was criticized for being poor, but these were relatively rare instances in comparison to the overwhelmingly positive feedback.
Overall, most guests expressed high satisfaction with the beds, contributing to a very restful and enjoyable stay at the hotel.
Cleanliness
The DoubleTree by Hilton Edinburgh - Queensferry Crossing is consistently praised by guests for its outstanding cleanliness. The rooms and common areas of the hotel are described as extremely clean, spotlessly maintained and well-presented. Many reviews highlight that the rooms are not only clean but also comfortable and spacious with modern and cozy decor enhancing the overall experience.
Guests appreciate the high level of cleanliness throughout the entire property, from the bedrooms to the bathrooms, which are frequently mentioned as spotless and well-equipped. The cleanliness of the hotel not only contributes to the pleasant ambiance but also reflects in the tidiness of corridors and public spaces.
The dedicated cleaning staff and management receive commendations for their excellent maintenance, ensuring that the hotel stays in immaculate condition. Despite some minor issues noted such as occasional stains on carpets and some surface grime, the overall impression remains overwhelmingly positive with many guests remarking on the exceptional standards of cleanliness and comfort.
Overall, the DoubleTree by Hilton Edinburgh - Queensferry Crossing appears to be an ideal choice for travelers prioritizing cleanliness and comfort, coupled with attentive service and modern facilities.
Staff
The staff at DoubleTree by Hilton Edinburgh - Queensferry Crossing consistently receive high praise for their friendliness and professionalism. Guests frequently noted that the team, including specific mentions of individuals like Hannah at the front desk, Kirsty and Magda at reception and Finlay in the bar/restaurant, were exceptionally attentive and welcoming. The restaurant staff and receptionists received numerous commendations for being polite, efficient and supportive during check-in and check-out processes.
Reviewers appreciated the helpful, friendly nature of the staff, who were always ready to assist and made guests feel well-cared for throughout their stay. The staff’s warm and accommodating demeanor significantly enhanced the overall experience with many guests feeling that they were in good hands. Several noted that the hotel staff went above and beyond to make special arrangements, such as rose petals on the bed and prosecco, adding a personal touch to their stay.
In summary, the consistently positive feedback highlights the staff's role in making guests' stays enjoyable and memorable through their professionalism, helpfulness and warm hospitality.
Wi-Fi
The DoubleTree by Hilton Edinburgh - Queensferry Crossing generally receives positive feedback regarding its WiFi services. Guests frequently described the WiFi as good, reliable and even excellent, highlighting its effectiveness during their stays. A consistent theme is the availability of a good WiFi connection, which seems to meet general browsing and communication needs adequately.
Despite the overall satisfaction, a few guests noted some limitations, such as issues with connecting to streaming services like Netflix or encountering room-specific connectivity problems. A couple of reviews mentioned that the network provision might not always feel secure or robust enough for some devices. Additionally, certain rooms were reported to lack compatible streaming devices for their smart TVs.
Overall, while the WiFi at DoubleTree by Hilton Edinburgh - Queensferry Crossing is largely commendable, the experience might vary slightly depending on specific room conditions and individual requirements.
Family
DoubleTree by Hilton Edinburgh - Queensferry Crossing is consistently praised for being a fantastic destination for family gatherings and celebrations. Numerous reviews highlight its reputation as a family-friendly hotel with amenities designed to cater to both adults and children. Guests appreciate the family-oriented environment, from the rooms thoughtfully prepared with families in mind to the restaurant that welcomes family meals, whether it's an intimate dinner or a gathering for 15 people.
The hotel's staff is frequently complimented for their friendly and accommodating nature, contributing to a warm and multigenerational family atmosphere. The picturesque views from the hotel rooms have left guests, including children, delighted and in awe. Special events, such as weddings, are notably well-coordinated, making it an ideal spot for family weddings and birthday celebrations.
Overall, the DoubleTree by Hilton Edinburgh - Queensferry Crossing is a favored choice for families visiting the area, whether it's for regular visits, surprise night stays or special family events. The combination of a welcoming ambiance, excellent service and impressive views creates memorable experiences for guests of all ages.
4 Star
DoubleTree by Hilton Edinburgh - Queensferry Crossing offers an inviting stay with an attractive modern design and beautifully decorated rooms. Guests have praised the comfortable beds and very clean rooms, emphasizing the four-star quality of their experience. The hotel's facilities and services, including room service, are in line with its four-star rating. The location is highly favored, noted as both excellent and ideal with beautiful views of the surrounding bridges enhancing the stay.
The dining experience at the hotel is exceptional with many guests remarking on the delicious food and fantastic dinners. The breakfast, in particular, stands out for its quality, being described as amazing and exceptional. The friendly, helpful and professional staff contribute significantly to the positive reviews, ensuring a welcoming and efficient experience from check-in through to other services.
Overall, both the amenities and the level of service confirm the hotel’s four-star status, making it a highly recommended choice for visitors to Edinburgh looking for comfort and great views.
Business
Situated near Edinburgh with breathtaking views of Queensferry Crossing, the DoubleTree by Hilton Edinburgh - Queensferry Crossing is a prime choice for business travelers. The hotel offers a seamless experience for work-related stays, featuring fast check-in and check-out along with comprehensive business facilities. Modern amenities and business conference capabilities make it an ideal spot for professionals.
The hotel ensures a productive yet comfortable stay with quiet, spacious rooms equipped with huge comfortable beds, great showers and large fluffy towels. Guests also appreciate the lovely views and great atmosphere that enhance the overall experience. The convenience of easy parking and access to the city further adds to its appeal for corporate guests.
Moreover, the property boasts a very clean and modern environment, strictly adhering to safety measures against COVID-19. With friendly staff and a great location, the DoubleTree by Hilton Edinburgh - Queensferry Crossing emerges as an excellent choice for business trips.
Accessible
DoubleTree by Hilton Edinburgh - Queensferry Crossing receives positive feedback regarding its accessibility for guests with disabilities. The hotel is praised for its accessible facilities and bathrooms with special ramps at the entrance making it wheelchair-friendly. It is also appreciated for its accessible location, situated within easy reach of Edinburgh via train and within walking distance to a bus stop, simplifying travel for those who prefer not to drive into the city.
Guests find the property easy to find and commend its generally accessible hotel environment, including the restaurant, which is particularly noted for its accessibility. Despite a minor setback with the elevator to the 6th floor being out of service, the elevator to the 3rd floor was operational, ensuring continued access to various parts of the hotel.
The availability of accessible rooms and accommodation that is quickly and easily reachable enhances the overall guest experience. Although there was an issue with accessing the balcony, the hotel's ideal location and effective accommodations make it a suitable choice for guests with mobility concerns.
Honeymoon
DoubleTree by Hilton Edinburgh - Queensferry Crossing seems to be a top choice for honeymooners seeking a memorable experience. The hotel has garnered praise for its incredible and excellent honeymoon suites with guests highlighting the beautiful and lovely surroundings that create a perfect setting for a romantic getaway. Many have described their honeymoon stay as amazing with the hotel encapsulating the perfect honeymoon vibes. The positive attitude of the staff further enhances the experience, ensuring that honeymooners feel welcome and well taken care of during their stay.
No, DoubleTree by Hilton Edinburgh - Queensferry Crossing doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton Edinburgh - Queensferry Crossing.
No, DoubleTree by Hilton Edinburgh - Queensferry Crossing doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Edinburgh - Queensferry Crossing.
Yes, DoubleTree by Hilton Edinburgh - Queensferry Crossing has a gym.