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Summary of reviewsThe ibis Hotel Northampton Centre garners largely positive feedback with specific areas highlighted by guests. The hotel's prime location serves as a key advantage, strategically placed between the train station and town center for easy accessibility. This convenient positioning makes it suitable for various needs, including business trips, exams or sports events. Shopping malls, pubs, cinemas and dining options are within walking distance, enhancing the overall value for travelers. Additionally, the hotel is near the University of Northampton and Franklin’s Gardens, catering to students, staff and sports enthusiasts alike.
The rooms are typically praised for their spaciousness, cleanliness and comfort, providing value for money. Guests highlight the practical in-room amenities and ample space for relaxation and work, despite dated decor. Cleanliness is generally good, extending to both rooms and communal areas, although some improvements in carpet cleanliness and maintenance are suggested. Noise from the nearby nightclub and occasional maintenance issues are minor drawbacks, but overall, the hotel offers functional and satisfactory accommodations.
Breakfast is noted for its wide selection and quality, including gluten-free options, making it hearty and enjoyable for most guests. However, some feel there is room for improvement regarding variety and consistency, especially with hot food items. Dinner receives mixed reviews; when available, the food is excellent and fresh, but guests often encounter limited options and inconsistencies in service, driving some to explore nearby dining alternatives.
The staff at ibis Hotel Northampton Centre are frequently commended for their friendliness, professionalism and willingness to assist. This positive and welcoming atmosphere significantly enhances the guest experience, making visitors feel well-cared-for throughout their stay.
WiFi services receive mixed feedback, balancing between good, reliable connections and occasional disruptions. Parking is appreciated for its convenience and security, although some guests find the additional charges and navigation to the facility less straightforward.
Families find the hotel generally accommodating with spacious rooms and kid-friendly policies like complimentary drinks and free meals for children. Despite a few concerns about noise from nightlife and occasional cleanliness issues, the hotel manages to cater to family needs effectively.
In summary, the ibis Hotel Northampton Centre offers a clean, comfortable and conveniently located stay with generally positive reviews on room quality, staff service and breakfast variety, making it a commendable choice for various travelers. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Standard Double RoomWith free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Standard Twin RoomWith free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Family Room with 1 Double Bed and 1 Sofa BedThis room has 1 double bed and 1 sofa bed. The sofa bed can be opened as an extra single bed on request only. Extra bed to be used by a child under 12 years old only.
Double or Twin RoomThe twin/double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The twin/double room provides a flat-screen TV, tumble dryer, a carpeted floor and heating.
Guest Reviews
7.6
Good
Location
The Ibis Hotel Northampton Centre is highly praised for its prime location, making it an ideal choice for visitors. Nestled between the train station and the town centre, the hotel offers unparalleled convenience for travelers. Guests appreciate the easy accessibility with bus stops right in front and numerous attractions within walking distance. Whether in town for rugby, an exam or a business trip, the hotel's central position is perfect for various needs.
Shoppers and diners will find themselves close to shopping malls, pubs, cinema and a diverse array of restaurants. The proximity to the University of Northampton and Franklin’s Gardens makes it equally suitable for students, staff and sports enthusiasts. Many reviews highlight the value for money with visitors noting the spacious and clean rooms at competitive rates.
Beyond its strategic location, the friendly and professional staff add to the hotel's appeal. Despite the occasional noise from a nearby nightclub and minor inconveniences like key card deactivations, the overall sentiment remains positive. The convenient location is complemented by good facilities, cleanliness and a welcoming atmosphere, ensuring a comfortable stay for all kinds of guests.
Breakfast
The breakfast experience at ibis Hotel Northampton Centre has generally received a mix of comments, though it leans towards the positive. Many guests appreciated the breakfast for its great selection and quality, describing it as very good, excellent and even superb. The buffet-style arrangement with a wide variety of options, including a nice array of cereals, fruit, toast and hot English breakfast items, was a highlight. Guests found the breakfast hearty, tasty and delicious and particularly enjoyed the gluten-free options available.
However, some felt that the breakfast could use improvement, citing limited options and lack of variety, especially when it came to egg choices. Issues such as cold food due to the location near open doors, overcooked or dry items and lack of decaffeinated drink options were also mentioned. A few guests found the breakfast expensive and not up to the standard expected with some areas needing better organization and timely restocking of food items.
Overall, most guests thought the breakfast provided good value and appreciated the friendly service and clean facilities, although there is room for enhancement in variety and consistency.
Dinner
The dinner experience at the ibis Hotel Northampton Centre receives mixed reviews. Positively, the available food options are praised for their quality with specific dishes like BBQ chicken wings and Mexican Chilli con carne standing out for their taste and preparation. Guests frequently mentioned that the food was excellent, fresh and delicious and many found the dinner to be very good and of good value. Also, the bar service in the evening is noted as great, providing a laid-back atmosphere for relaxation.
However, there are notable limitations. The menu is advertised as available 24/7, but in reality, a full range of food is only offered after 5 PM, which is not clearly communicated. Additionally, there are frequent shortages, leaving the food options quite limited at times. Some guests experienced no availability of certain items like hot sausage rolls or even a lack of wine at the bar. The dining environment drew mixed reactions as well with some likening it to a railway station café.
The necessity to look for nearby restaurants, which luckily are in close proximity, is a common workaround mentioned due to the limited in-house options. Lastly, the dinner service itself seems inconsistent with occasional issues like guests being served out of order. Overall, while the quality is commendable when available, the overall dining experience can be hit-or-miss, often driving guests to explore nearby eateries.
Rooms
The rooms at Ibis Hotel Northampton Centre offer a range of experiences, largely skewing toward the positive. Many guests highlighted that the rooms are spacious, clean and comfortable with ample space for relaxation and work. The desks and other in-room amenities generally catered well to guests' needs and the value for money was frequently commended. Cleanliness was consistently noted with positive comments about both the rooms and bathrooms.
However, the decor and furnishings were often described as dated with some guests feeling like they had stepped back in time to the 90s. Despite the aesthetic issues, the rooms were practical and functionally equipped. Comfort, particularly of the beds, was praised, although there were occasional mentions of the beds being uncomfortable and rooms being too hot or too cold.
Noise was a recurrent issue, exacerbated by the lack of soundproofing and external street noise. Problems with maintenance also came up, such as poor shower power, malfunctioning keys and broken fixtures. Some guests expressed concerns about safety and privacy, particularly those staying in adjoining rooms.
Despite the drawbacks, many guests found the room size and cleanliness met their needs well and the overall sentiment was that the hotel provides good basic accommodation in a prime location, ideal for both short and extended stays.
Beds
The beds at Ibis Hotel Northampton Centre have received mixed reviews from guests. On the positive side, many guests found the beds to be very comfortable with some describing the mattresses as comfy, clean and conducive to a great night's sleep. Beds were often noted as large and spacious, providing ample room for relaxation.
However, several guests experienced discomfort, pointing out that the beds were too hard, likened to sleeping on concrete or bricks and criticized the overall comfort. Issues with pillows, described as stiff and prone to slipping behind the bed, also contributed to some sleepless nights. Cleanliness of the bedding was mostly praised, despite occasional remarks about unclean sheets or old items found under beds.
In summary, while numerous guests enjoyed a restful sleep on the comfortable beds, there were notable criticisms about their firmness and the quality of pillows, leading to a somewhat divided opinion on the hotel's sleeping arrangements.
Cleanliness
The cleanliness of the ibis Hotel Northampton Centre receives varied feedback from guests, but overall, it leans towards the positive side. Many travelers commend the hotel for its clean and comfortable rooms, noting clean bed linens, towels and daily cleaning services. Guests often mention that the hotel's cleanliness extends to the corridors and communal areas, which are generally well-maintained and have a pleasant clean smell. The spaciousness of the rooms is frequently highlighted, along with the helpfulness of the housekeeping staff.
Despite the positive remarks, some areas do need improvement. Several reviews point out that the carpets, both in the rooms and hallways, are often dirty and stained, requiring a thorough cleaning or replacement. Additionally, there are occasional comments about specific rooms having cleanliness issues, such as dusty corners, dirty windows and unclean bathrooms with soap stains, hair on the floor and blocked drains.
On the whole, while there are some lapses in cleanliness, particularly with the flooring and occasional maintenance issues, the general consensus is that the ibis Hotel Northampton Centre provides a clean and comfortable environment with good value for money.
Staff
The staff at ibis Hotel Northampton Centre receive high praise across numerous reviews, creating a positive and welcoming atmosphere for guests. Words like friendly, helpful and attentive frequently appear, suggesting that the hotel staff go above and beyond to ensure a pleasant stay. Reception staff, in particular, receive commendations for their politeness and willingness to assist, even going the extra mile by accommodating small requests like providing change for the parking meter. Many guests are impressed by the professionalism and cheerful demeanor of the hotel team, often highlighting specific staff members for their excellent service.
Housekeeping also garners positive feedback with mentions of clean rooms and proactive service. Despite a few isolated incidents of dissatisfaction, the overarching sentiment towards the hotel's staff is overwhelmingly positive. The consistent friendliness and helpfulness make guests feel welcome and well-taken-care-of. Whether it's the front desk personnel or the cleaning staff, everyone seems committed to providing an exceptional level of service, contributing to a pleasant and comfortable stay at the hotel.
Wi-Fi
The WiFi at the ibis Hotel Northampton Centre seems to be a mixed bag based on guest reviews. On the positive side, many guests appreciated the unlimited WiFi, finding it fast, reliable and satisfactory for their needs. Descriptions like good, very good and perfectly illustrate that when the WiFi works, it meets or exceeds expectations. However, there are also frequent mentions of issues. Some noted that the WiFi was down or not working at times and a few guests encountered problems with the internet not being available or not connecting. Despite these hiccups, a portion of the feedback does highlight usable and adequate WiFi experiences, making it a somewhat inconsistent yet occasionally dependable service.
Parking
Parking at ibis Hotel Northampton Centre receives mixed reviews from guests. Many appreciate the convenience and accessibility of the car park, often describing it as secure and adjacent to the hotel. Users frequently highlight the ease of finding available parking spaces and the safe nature of the facility. There are ample parking options with a multi-story car park nearby that is particularly praised for its proximity to the hotel entrance.
However, a common concern relates to the cost of parking with guests noting an 8-pound charge for 24-hour access and additional overnight fees. Some guests find the pricing for parking reasonable, while others feel it could be less expensive, especially when compared to other hotel chains like Premier Inn.
Navigation and signage to the car park present another challenge for some visitors, who describe the directions as confusing and note a need for better signage. Additionally, a few guests report difficulties in finding the parking facility upon arrival, which can be particularly frustrating late at night.
In summary, while the parking at ibis Hotel Northampton Centre is convenient and secure, guests should be prepared for an additional charge and ensure they have clear directions to avoid any initial confusion.
Family
The ibis Hotel Northampton Centre appears to be a mixed but generally positive choice for families with children, reflecting various aspects of its suitability for young travelers. The family rooms, noted for being spacious, were a recurring highlight and often described as accommodating and welcoming for families. Complimentary drinks and the policy where children ate free were considered generous touches that added to the family-friendly ambiance.
The hotel staff, particularly noted for their friendliness and helpfulness, contributed positively to the family experience. Instances included a housekeeper assisting with carrying food and a baby, showcasing a genuine effort to cater to family needs. Despite some negative mentions about room cleanliness and size, the overall sentiment leaned towards the hotel being a good option for family stays with phrases like more child friendly and great for family standing out.
While some reviews mentioned that the hotel might not be the best fit for families, the positive feedback from many who booked family rooms and felt welcome suggests that the ibis Hotel Northampton Centre generally succeeds in providing a comfortable and supportive environment for those traveling with children.
Nightlife
ibis Hotel Northampton Centre is located in close proximity to a bustling nightlife scene, making it a convenient choice for those wanting to enjoy local bars, pubs and nightclubs. However, the vibrant nightlife contributes to the significant noise levels, both inside and outside the hotel. Nearby nightclubs, especially one known as Gravity, play loud music and generate street noise until the early hours of the morning, often as late as 4:30 or 5:00 am. Guests report disturbances due to loud music, shouting and other late-night activities, making the area very lively but also very noisy.
The situation is compounded by noisy guests returning to the hotel late at night, often partying in their rooms or the hallways, which adds to the overall disturbance. The hotel does provide earplugs to help cope with the noise, but some guests still find it challenging to get a good night's rest due to the constant sounds from the street, neighbouring rooms and corridors.
Some rooms, particularly those facing the main road or nightclub, experience higher noise levels. Policemen vans are frequently seen arriving early in the morning, likely in response to the heightened activity around the nightclubs. Despite these concerns, the hotel's central location is highly praised for its convenience to local nightlife for those who thrive in such lively environments.
Business
The ibis Hotel Northampton Centre proves to be an excellent choice for business travelers with numerous advantages tailored to work-related needs. Guests highlighted the presence of a good desk area within the rooms, making it conducive for business activities. The hotel offers good value for work stays, ensuring a cost-effective option for professionals. Rooms are noted for being clean and quiet, contributing to a peaceful environment conducive to productivity. The check-in process is described as quick and easy with thoughtful gestures like waiving extra fees during festive periods adding a nice touch to the overall experience.
The hotel’s location is frequently praised as great for business trips, providing easy access to local transport, which is important for those needing to commute to and from the office. In addition, the availability of facilities such as meeting and conference rooms, as well as the provision of VAT invoices, caters to the practical necessities of business travel. Though there were mentions of utility services not being accessible and some areas not being very helpful for business needs, the overall impression remains positive.
Rooms are consistently described as clean, warm and tidy with good wifi connections ensuring that guests can remain connected and work efficiently. This makes the ibis Hotel Northampton Centre suitable for solo business trips, significant meetings and serving as a base for training weekends.
Accessible
The ibis Hotel Northampton Centre is recognized for its accessibility, catering well to guests with disabilities. The hotel's location is particularly advantageous, situated close to the train station, making it convenient for those needing easy transportation options. The proximity to the town center ensures that amenities and attractions are within a reasonable distance.
Guests noted that the property is wheelchair accessible with lifts available for convenient mobility. The availability of adapted, wheelchair-accessible rooms was also highlighted positively. Parking facilities were mentioned as very accessible, further enhancing the ease of access for guests arriving by car.
Despite the many positive aspects, a few guests pointed out the lengthy trek from the lift to the rooms, especially when carrying luggage. However, overall, the clean corridors and fresh breakfast ready to eat were appreciated, contributing to a comfortable stay. The hotel's proactive approach in handling enquiries and facilitating early check-ins adds to its appeal for travelers with specific needs.
Dog Friendly
Guests of the ibis Hotel Northampton Centre appreciate the kind and helpful staff, especially in relation to its dog-friendly facilities. The hotel is noted for its clean rooms and comfortable beds, providing a welcoming environment for guests and their pets. While there are limited specific comments on the pet-friendliness of the hotel, several reviews highlight its accommodating nature towards guests with dogs. Despite the absence of certain amenities like a WiFi password, the hotel’s staff are praised for their helpfulness, reinforcing a generally positive view for pet owners. The car park is also mentioned as not being busy, adding to the convenience for travelers.
No, ibis Hotel Northampton Centre doesn't have any pool.
No, a spa isn't available at ibis Hotel Northampton Centre.
Yes, ibis Hotel Northampton Centre welcomes dogs.
No, parking facilities aren't available at ibis Hotel Northampton Centre.
No, ibis Hotel Northampton Centre doesn't have a gym.