To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?No Please specify: Carpet and tiles
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Unit 9
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible MotelSummary of reviews related to the 'Accessible' categoryThe Dolphin Motel has garnered positive feedback for its accessibility features catering to guests with disabilities. With its excellent location and convenient proximity to the beach, shops and town center, this motel ensures guests can easily navigate the surrounding area. The ground floor units and wheelchair-friendly design, including accessible bathrooms and disability facilities, provide effortless access throughout the property. Guests mentioned the availability of easy parking, often right outside their rooms, adding to the overall convenience. The spacious rooms accommodate wheelchair movement comfortably and the friendly staff further enhance the accessible experience. While some mentioned challenges with stairs and varying shower temperatures, the overall sentiment remains positive, highlighting the motel's dedication to ensuring an accessible and enjoyable stay for all guests. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Duke Of Marlborough offers a beautifully decorated and well-accessible venue for visitors, particularly noted for its proximity to Russell's historic sites, wharf, restaurants and attractions. The hotel features accessible rooms with ramps and large, comfortable beds, making it a convenient option for many travelers with disabilities. However, some challenges were noted, such as long distances, difficult stair navigation and the absence of handrails in certain areas. Despite the beautiful old building's charm, there were no visible wheelchair access points and parking posed difficulties for handicapped guests. Nonetheless, the excellent reception staff contributed significantly to a positive overall experience. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe 'Copthorne Hotel & Resort Bay Of Islands' offers a mixed experience in terms of accessibility for guests with disabilities. Positively noted features include a convenient and handy location, which facilitates easy movement in and out of the hotel. The accessible pool area provides guests with a pleasant and inclusive recreational space. Additionally, the reception staff received praise for their efforts in accommodating elderly guests, often going the extra mile to ensure comfort.
However, certain areas of the hotel require improvements to better serve guests with mobility issues. The rooms could benefit from more options with walk-in showers and the layout for accessing disabled rooms is not ideal. Some found the shower-over-bath setup impractical for those with limited mobility and activities requiring physical movement were somewhat restricted. The absence of a lift and fully wheelchair-accessible rooms also poses challenges for guests using wheelchairs.
Overall, while the hotel makes some effort to be inclusive, there are areas that need attention to truly be accessible to all guests. Show more
